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Cloud Identity Engine : CIE is experiencing disruption in Spain Region

Incident Report for Prisma SASE

Resolved

Status: Resolved

Severity: Degraded

Locations: Madrid

Impact:

Cloud Identity Engine is currently experiencing service degradation in the Spain region. We are actively investigating the issue and will provide an update within the next four hours.

Workaround:

None


The incident has been fully resolved and all services are operational.

Posted Oct 25, 2026 - 16:43 UTC

Monitoring

Status: Monitoring

Severity: Degraded

Locations: Madrid

Impact:

Cloud Identity Engine is currently experiencing service degradation in the Spain region. We are actively investigating the issue and will provide an update within the next four hours.

Workaround:

None


A fix has been implemented. We are actively monitoring to ensure full restoration of services.

Posted Oct 24, 2026 - 20:33 UTC

Investigating

Status: Investigating

Severity: Degraded

Locations: Madrid

Impact:

Cloud Identity Engine is currently experiencing service degradation in the Spain region. We are actively investigating the issue and will provide an update within the next four hours.

Workaround:

None


Cloud Identity Engine is currently experiencing service degradation in the Spain region. We are actively investigating the issue .

Posted Oct 24, 2026 - 18:43 UTC
This incident affected: Cloud Identity Engine.