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Update: Status changed to Completed.
Status: Completed
Scheduled Window: October 16, 2026, 17:00 - 23:00 (UTC)
Locations: Beijing
Impact:
We have scheduled maintenance for Cloud Identity Engine in China
October 16th, 2026 17:00 UTC
Customer Impact: Customers may encounter intermittent disconnections during the maintenance window.
You can track service status, maintenance-related updates, and sign up for notifications at:
https://sase.trust.paloaltonetworks.com/
If you have any questions, please open a case at: https://support.paloaltonetworks.com/
Thank you for your patience.
Update: Changes to Scheduled End.
Status: In Progress
Scheduled Window: October 16, 2026, 17:00 - 23:00 (UTC)
Locations: Beijing
Impact:
We have scheduled maintenance for Cloud Identity Engine in China
October 16th, 2026 17:00 UTC
Customer Impact: Customers may encounter intermittent disconnections during the maintenance window.
You can track service status, maintenance-related updates, and sign up for notifications at:
https://sase.trust.paloaltonetworks.com/
If you have any questions, please open a case at: https://support.paloaltonetworks.com/
Update: Changes to Scheduled End.
Status: In Progress
Scheduled Window: October 16, 2026, 17:00 - 21:00 (UTC)
Locations: Beijing
Impact:
We have scheduled maintenance for Cloud Identity Engine in China
October 16th, 2026 17:00 UTC
Customer Impact: Customers may encounter intermittent disconnections during the maintenance window.
You can track service status, maintenance-related updates, and sign up for notifications at:
https://sase.trust.paloaltonetworks.com/
If you have any questions, please open a case at: https://support.paloaltonetworks.com/
Update: Status changed to In Progress.
Status: In Progress
Scheduled Window: October 16, 2026, 17:00 - 19:00 (UTC)
Locations: Beijing
Impact:
We have scheduled maintenance for Cloud Identity Engine in China
October 16th, 2026 17:00 UTC
Customer Impact: Customers may encounter intermittent disconnections during the maintenance window.
You can track service status, maintenance-related updates, and sign up for notifications at:
https://sase.trust.paloaltonetworks.com/
If you have any questions, please open a case at: https://support.paloaltonetworks.com/
Status: Scheduled
Scheduled Window: October 16, 2026, 17:00 - 19:00 (UTC)
Locations: Beijing
Impact:
We have scheduled maintenance for Cloud Identity Engine in China
October 16th, 2026 17:00 UTC
Customer Impact: Customers may encounter intermittent disconnections during the maintenance window.
We will provide updates when maintenance begins.