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All service availability data displayed here is identical to the primary SASE Health.

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Scheduled Maintenance (SP-332) : Prisma Access Fedramp Mod

Scheduled Maintenance Report for Prisma SASE

Completed

Update: Status changed to Completed.

Status: Completed

Scheduled Window: May 15, 2026, 22:00 - May 16, 2026, 04:00 (UTC)

Locations: Ashburn, Dallas, Denver, Los Angeles, Moncks Corner, Oregon, Quebec, Salt Lake City, Sao Paulo, The Dalles, Virginia

Impact:

Prisma Access team will be performing a scheduled infrastructure maintenance. There will not be any impact to customers network infrastructure. The commits may be impacted

You can track service status, maintenance-related updates, and sign up for notifications at:

https://sase.trust.paloaltonetworks.com/

If you have any questions, please open a case at: https://support.paloaltonetworks.com/

Thank you for your patience.

Posted May 16, 2026 - 04:04 UTC

In progress

Update: Status changed to In Progress.

Status: In Progress

Scheduled Window: May 15, 2026, 22:00 - May 16, 2026, 04:00 (UTC)

Locations: Ashburn, Dallas, Denver, Los Angeles, Moncks Corner, Oregon, Quebec, Salt Lake City, Sao Paulo, The Dalles, Virginia

Impact:

Prisma Access team will be performing a scheduled infrastructure maintenance. There will not be any impact to customers network infrastructure. The commits may be impacted

You can track service status, maintenance-related updates, and sign up for notifications at:

https://sase.trust.paloaltonetworks.com/

If you have any questions, please open a case at: https://support.paloaltonetworks.com/

Posted May 15, 2026 - 22:04 UTC

Update

Update: Changes to Customer Impact.

Status: Scheduled
Scheduled Window: May 15, 2026, 18:00 - 00:00 (America/New_York)
Affected Locations: Ashburn, Atlanta, Calgary, Chicago, Columbus, Ohio, Council Bluffs, Dallas, Guadalajara, Guatemala City, Los Angeles, Mexico City, Miami, Monterrey, Montreal, New York, Oregon, Panama City, Phoenix, San Francisco, San Jose, Toronto
Customer Impact: Prisma Access team will be performing a scheduled infrastructure maintenance. There will not be any impact to customers network infrastructure. The commits may be impacted

We will provide updates when maintenance begins.

Posted Jan 21, 2026 - 00:07 UTC

Scheduled

Scheduled maintenance for Configuration

Status: Scheduled
Scheduled Window: May 15, 2026, 18:00 - 00:00 (America/New_York)
Affected Locations: Ashburn, Atlanta, Calgary, Chicago, Columbus, Ohio, Council Bluffs, Dallas, Guadalajara, Guatemala City, Los Angeles, Mexico City, Miami, Monterrey, Montreal, New York, Oregon, Panama City, Phoenix, San Francisco, San Jose, Toronto
Customer Impact: Prisma Access Scheduled Infrastructure Maintenance for Fedramp Moderate

We will provide updates when maintenance begins.

Posted Jan 15, 2026 - 05:12 UTC

This scheduled maintenance affected: Prisma Access Fedramp Mod (Configuration, Mobile Users, Remote Networks, Service connections, Explicit Proxy, ZTNA Connector).