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Status: Resolved
Severity: Disruption
Locations: Council Bluffs, Montreal, Toronto
Impact:
We are currently experiencing an issue that is causing the NGFW Section, Feature Adoption, CDSS Adoption, and PAN-OS CVE dashboards to be temporarily hidden from the left navigation menu.
Please be assured that your underlying data, firewalls, and configurations are completely unaffected. Our engineering team is actively investigating the root cause to restore full visibility as quickly as possible. We apologize for the inconvenience and will provide updates here.
Workaround:
Page refresh may have occasional success.
The incident has been fully resolved and all services are operational.
Status: Monitoring
Severity: Disruption
Locations: Council Bluffs, Montreal, Toronto
Impact:
We are currently experiencing an issue that is causing the NGFW Section, Feature Adoption, CDSS Adoption, and PAN-OS CVE dashboards to be temporarily hidden from the left navigation menu.
Please be assured that your underlying data, firewalls, and configurations are completely unaffected. Our engineering team is actively investigating the root cause to restore full visibility as quickly as possible. We apologize for the inconvenience and will provide updates here.
Workaround:
Page refresh may have occasional success.
A fix has been implemented. We are actively monitoring to ensure full restoration of services.
Status: Investigating
Severity: Disruption
Locations: Council Bluffs, Montreal, Toronto
Impact:
We are currently experiencing an issue that is causing the NGFW Section, Feature Adoption, CDSS Adoption, and PAN-OS CVE dashboards to be temporarily hidden from the left navigation menu.
Please be assured that your underlying data, firewalls, and configurations are completely unaffected. Our engineering team is actively investigating the root cause to restore full visibility as quickly as possible. We apologize for the inconvenience and will provide updates here.
Workaround:
Page refresh may have occasional success.
An incident has been identified. We are actively investigating to restore services.