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Next-Gen Trust Security (NGTS) : Investigating: Certificate Processing Delays

Incident Report for Prisma SASE

Resolved

Status: Resolved

Severity: Degraded

Locations: Ashburn, Frankfurt

Impact:

We are currently investigating an issue where certificate requests are taking longer than usual to complete.

Workaround:

None


The incident has been fully resolved and all services are operational.

Posted Jul 29, 2026 - 20:20 UTC

Investigating

Status: Investigating

Severity: Degraded

Locations: Ashburn, Frankfurt

Impact:

We are currently investigating an issue where certificate requests are taking longer than usual to complete.

Workaround:

None


An incident has been identified. We are actively investigating to restore services.

Posted Jul 29, 2026 - 19:04 UTC
This incident affected: Next-Gen Trust Security (NGTS).