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Secondary SASE Health

You've been redirected to our secondary SASE Health because the primary site is currently undergoing maintenance.

All service availability data displayed here is identical to the primary SASE Health.

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Scheduled Maintenance : Prisma Access

Scheduled Maintenance Report for Prisma SASE

Completed

Update: Status changed to Completed.

Status: Completed

Scheduled Window: May 29, 2026, 16:30 - 20:30 (UTC)

Locations: Ashburn, Auckland, Barcelona, Bogota, Brasilia, Brisbane, Calgary, Cape Town, Chennai, Chia, Chicago, Colombo, Dallas, Denver, Dubai, Dublin, Eemshaven, Frankfurt, Guadalajara, Hamburg, Hong Kong, Hyderabad, Islamabad, Jeddah, Jerusalem, Johannesburg, Karachi, Lagos, Lahore, Lima, London, Los Angeles, Madrid, Manama, Marseille, Melbourne, Mexico City, Miami, Moncks Corner, Monterrey, Moscow, Mumbai, Munich, New Delhi, New York City, Osaka, Paris, Perth, Phoenix, Port Moresby, Prague, Quebec, Rio de Janeiro, Riyadh, Rotterdam, Saint Petersburg, Salt Lake City, San Francisco, San Jose, Sao Paulo, Seoul, Singapore, Sydney, The Dalles, Tokyo, Toronto

Impact:

Scheduled maintenance activity for Remote Browser Isolation Management Plane on Friday 29th May 2026 for Prisma Access China and Commercial environments.


Remote Browser Isolation team will be performing a scheduled maintenance on the infrastructure. Customers using RBI service might witness intermittent performance degradation during this maintenance window.


When: Friday 29th May 2026, from 4.30 PM UTC to 8.30 PM UTC.


You can track service status, maintenance-related updates, and sign up for notifications at:

https://sase.trust.paloaltonetworks.com/


If you have any questions, please open a case at: https://support.paloaltonetworks.com/

Thank you for your patience.

Posted May 29, 2026 - 20:34 UTC

In progress

Update: Status changed to In Progress.

Status: In Progress

Scheduled Window: May 29, 2026, 16:30 - 20:30 (UTC)

Locations: Ashburn, Auckland, Barcelona, Bogota, Brasilia, Brisbane, Calgary, Cape Town, Chennai, Chia, Chicago, Colombo, Dallas, Denver, Dubai, Dublin, Eemshaven, Frankfurt, Guadalajara, Hamburg, Hong Kong, Hyderabad, Islamabad, Jeddah, Jerusalem, Johannesburg, Karachi, Lagos, Lahore, Lima, London, Los Angeles, Madrid, Manama, Marseille, Melbourne, Mexico City, Miami, Moncks Corner, Monterrey, Moscow, Mumbai, Munich, New Delhi, New York City, Osaka, Paris, Perth, Phoenix, Port Moresby, Prague, Quebec, Rio de Janeiro, Riyadh, Rotterdam, Saint Petersburg, Salt Lake City, San Francisco, San Jose, Sao Paulo, Seoul, Singapore, Sydney, The Dalles, Tokyo, Toronto

Impact:

Scheduled maintenance activity for Remote Browser Isolation Management Plane on Friday 29th May 2026 for Prisma Access China and Commercial environments.


Remote Browser Isolation team will be performing a scheduled maintenance on the infrastructure. Customers using RBI service might witness intermittent performance degradation during this maintenance window.


When: Friday 29th May 2026, from 4.30 PM UTC to 8.30 PM UTC.


You can track service status, maintenance-related updates, and sign up for notifications at:

https://sase.trust.paloaltonetworks.com/


If you have any questions, please open a case at: https://support.paloaltonetworks.com/

Posted May 29, 2026 - 16:34 UTC

Scheduled

Status: Scheduled

Scheduled Window: May 29, 2026, 16:30 - 20:30 (UTC)

Locations: Ashburn, Auckland, Barcelona, Bogota, Brasilia, Brisbane, Calgary, Cape Town, Chennai, Chia, Chicago, Colombo, Dallas, Denver, Dubai, Dublin, Eemshaven, Frankfurt, Guadalajara, Hamburg, Hong Kong, Hyderabad, Islamabad, Jeddah, Jerusalem, Johannesburg, Karachi, Lagos, Lahore, Lima, London, Los Angeles, Madrid, Manama, Marseille, Melbourne, Mexico City, Miami, Moncks Corner, Monterrey, Moscow, Mumbai, Munich, New Delhi, New York City, Osaka, Paris, Perth, Phoenix, Port Moresby, Prague, Quebec, Rio de Janeiro, Riyadh, Rotterdam, Saint Petersburg, Salt Lake City, San Francisco, San Jose, Sao Paulo, Seoul, Singapore, Sydney, The Dalles, Tokyo, Toronto

Impact:

Scheduled maintenance activity for Remote Browser Isolation Management Plane on Friday 29th May 2026 for Prisma Access China and Commercial environments.


Remote Browser Isolation team will be performing a scheduled maintenance on the infrastructure. Customers using RBI service might witness intermittent performance degradation during this maintenance window.


When: Friday 29th May 2026, from 4.30 PM UTC to 8.30 PM UTC.

We will provide updates when maintenance begins.

Posted May 14, 2026 - 22:51 UTC
This scheduled maintenance affected: Prisma Access (Configuration, Mobile Users, Remote Networks, Service connections, Explicit Proxy, ZTNA Connector).