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Update: Status changed to Completed.
Status: Completed
Scheduled Window: May 29, 2026, 16:30 - 20:30 (UTC)
Locations: Ashburn, Auckland, Barcelona, Bogota, Brasilia, Brisbane, Calgary, Cape Town, Chennai, Chia, Chicago, Colombo, Dallas, Denver, Dubai, Dublin, Eemshaven, Frankfurt, Guadalajara, Hamburg, Hong Kong, Hyderabad, Islamabad, Jeddah, Jerusalem, Johannesburg, Karachi, Lagos, Lahore, Lima, London, Los Angeles, Madrid, Manama, Marseille, Melbourne, Mexico City, Miami, Moncks Corner, Monterrey, Moscow, Mumbai, Munich, New Delhi, New York City, Osaka, Paris, Perth, Phoenix, Port Moresby, Prague, Quebec, Rio de Janeiro, Riyadh, Rotterdam, Saint Petersburg, Salt Lake City, San Francisco, San Jose, Sao Paulo, Seoul, Singapore, Sydney, The Dalles, Tokyo, Toronto
Impact:
Scheduled maintenance activity for Remote Browser Isolation Management Plane on Friday 29th May 2026 for Prisma Access China and Commercial environments.
Remote Browser Isolation team will be performing a scheduled maintenance on the infrastructure. Customers using RBI service might witness intermittent performance degradation during this maintenance window.
When: Friday 29th May 2026, from 4.30 PM UTC to 8.30 PM UTC.
You can track service status, maintenance-related updates, and sign up for notifications at:
https://sase.trust.paloaltonetworks.com/
If you have any questions, please open a case at: https://support.paloaltonetworks.com/
Thank you for your patience.
Update: Status changed to In Progress.
Status: In Progress
Scheduled Window: May 29, 2026, 16:30 - 20:30 (UTC)
Locations: Ashburn, Auckland, Barcelona, Bogota, Brasilia, Brisbane, Calgary, Cape Town, Chennai, Chia, Chicago, Colombo, Dallas, Denver, Dubai, Dublin, Eemshaven, Frankfurt, Guadalajara, Hamburg, Hong Kong, Hyderabad, Islamabad, Jeddah, Jerusalem, Johannesburg, Karachi, Lagos, Lahore, Lima, London, Los Angeles, Madrid, Manama, Marseille, Melbourne, Mexico City, Miami, Moncks Corner, Monterrey, Moscow, Mumbai, Munich, New Delhi, New York City, Osaka, Paris, Perth, Phoenix, Port Moresby, Prague, Quebec, Rio de Janeiro, Riyadh, Rotterdam, Saint Petersburg, Salt Lake City, San Francisco, San Jose, Sao Paulo, Seoul, Singapore, Sydney, The Dalles, Tokyo, Toronto
Impact:
Scheduled maintenance activity for Remote Browser Isolation Management Plane on Friday 29th May 2026 for Prisma Access China and Commercial environments.
Remote Browser Isolation team will be performing a scheduled maintenance on the infrastructure. Customers using RBI service might witness intermittent performance degradation during this maintenance window.
When: Friday 29th May 2026, from 4.30 PM UTC to 8.30 PM UTC.
You can track service status, maintenance-related updates, and sign up for notifications at:
https://sase.trust.paloaltonetworks.com/
If you have any questions, please open a case at: https://support.paloaltonetworks.com/
Status: Scheduled
Scheduled Window: May 29, 2026, 16:30 - 20:30 (UTC)
Locations: Ashburn, Auckland, Barcelona, Bogota, Brasilia, Brisbane, Calgary, Cape Town, Chennai, Chia, Chicago, Colombo, Dallas, Denver, Dubai, Dublin, Eemshaven, Frankfurt, Guadalajara, Hamburg, Hong Kong, Hyderabad, Islamabad, Jeddah, Jerusalem, Johannesburg, Karachi, Lagos, Lahore, Lima, London, Los Angeles, Madrid, Manama, Marseille, Melbourne, Mexico City, Miami, Moncks Corner, Monterrey, Moscow, Mumbai, Munich, New Delhi, New York City, Osaka, Paris, Perth, Phoenix, Port Moresby, Prague, Quebec, Rio de Janeiro, Riyadh, Rotterdam, Saint Petersburg, Salt Lake City, San Francisco, San Jose, Sao Paulo, Seoul, Singapore, Sydney, The Dalles, Tokyo, Toronto
Impact:
Scheduled maintenance activity for Remote Browser Isolation Management Plane on Friday 29th May 2026 for Prisma Access China and Commercial environments.
Remote Browser Isolation team will be performing a scheduled maintenance on the infrastructure. Customers using RBI service might witness intermittent performance degradation during this maintenance window.
When: Friday 29th May 2026, from 4.30 PM UTC to 8.30 PM UTC.
We will provide updates when maintenance begins.