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Prisma SDWAN : Prisma SD-WAN Stats and Flow log degraded

Incident Report for Prisma SASE

Resolved

Status: Resolved

Severity: Degraded

Locations: Dublin, Jakarta, London, Ohio, Oregon, Singapore, Sydney

Impact:

Prisame SDWAN customers may not be able to view flow logs in SCM UI

Workaround:

NA


The incident has been fully resolved and all services are operational.

Posted Oct 24, 2026 - 06:00 UTC

Monitoring

Status: Monitoring

Severity: Degraded

Locations: Dublin, Jakarta, London, Ohio, Oregon, Singapore, Sydney

Impact:

Prisame SDWAN customers may not be able to view flow logs in SCM UI

Workaround:

NA


A fix has been implemented. We are actively monitoring to ensure full restoration of services.

Posted Oct 23, 2026 - 12:13 UTC

Investigating

Status: Investigating

Severity: Degraded

Locations: Dublin, Jakarta, London, Ohio, Oregon, Singapore, Sydney

Impact:

Prisame SDWAN customers may not be able to view flow logs in SCM UI

Workaround:

NA


An incident has been identified. We are actively investigating to restore services.

Posted Oct 23, 2026 - 09:54 UTC
This incident affected: Prisma SDWAN (Metrics & Stats).