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Strata Logging Service : AU Degradation

Incident Report for Prisma SASE

Resolved

Status: Resolved

Severity: Degraded

Locations: Singapore

Impact:

The AU compute resources have been degraded. The customers will be unable to update LF profiles and other streaming subscriptions.

Workaround:

Requesting customers to not update/ create / delete any Log forwarding profiles.


The incident has been fully resolved and all services are operational.

Posted Oct 24, 2026 - 08:22 UTC

Monitoring

Status: Monitoring

Severity: Degraded

Locations: Singapore

Impact:

The AU compute resources have been degraded. The customers will be unable to update LF profiles and other streaming subscriptions.

Workaround:

Requesting customers to not update/ create / delete any Log forwarding profiles.


A fix has been implemented. We are actively monitoring to ensure full restoration of services.

Posted Oct 09, 2026 - 20:34 UTC

Investigating

Status: Investigating

Severity: Degraded

Locations: Singapore

Impact:

The AU compute resources have been degraded. The customers will be unable to update LF profiles and other streaming subscriptions.

Workaround:

Requesting customers to not update/ create / delete any Log forwarding profiles.


An incident has been identified. We are actively investigating to restore services.

Posted Oct 07, 2026 - 18:29 UTC
This incident affected: Strata Logging Service.