ℹ️

Secondary SASE Health

You've been redirected to our secondary SASE Health because the primary site is currently undergoing maintenance.

All service availability data displayed here is identical to the primary SASE Health.

⚠️ Important: Subscription and notification management for emails is temporarily unavailable on this page.

Contact Support

Scheduled Maintenance (SP-464) : Prisma Access China

Scheduled Maintenance Report for Prisma SASE

Completed

Update: Status changed to Completed.

Status: Completed

Scheduled Window: May 15, 2026, 16:30 - May 16, 2026, 00:30 (UTC)

Locations: Beijing, Hong Kong, Ningxia

Impact:

Prisma Access team will be performing a scheduled infrastructure maintenance. There will not be any impact to customers network infrastructure. The commits may be impacted


You can track service status, maintenance-related updates, and sign up for notifications at:

https://sase.trust.paloaltonetworks.com/


If you have any questions, please open a case at: https://support.paloaltonetworks.com/

Thank you for your patience.

Posted May 16, 2026 - 00:34 UTC

In progress

Update: Status changed to In Progress.

Status: In Progress

Scheduled Window: May 15, 2026, 16:30 - May 16, 2026, 00:30 (UTC)

Locations: Beijing, Hong Kong, Ningxia

Impact:

Prisma Access team will be performing a scheduled infrastructure maintenance. There will not be any impact to customers network infrastructure. The commits may be impacted


You can track service status, maintenance-related updates, and sign up for notifications at:

https://sase.trust.paloaltonetworks.com/


If you have any questions, please open a case at: https://support.paloaltonetworks.com/

Posted May 15, 2026 - 16:34 UTC

Scheduled

Scheduled maintenance for Configuration

Status: Scheduled
Scheduled Window: May 15, 2026, 16:30 - 00:30 (UTC)
Affected Locations: Beijing, Ningxia
Customer Impact: Prisma Access team will be performing a scheduled infrastructure maintenance. There will not be any impact to customers network infrastructure. The commits may be impacted

We will provide updates when maintenance begins.
Posted Jan 15, 2026 - 22:22 UTC
This scheduled maintenance affected: Prisma Access China (Configuration, Mobile Users, Remote Networks, Service connections, Explicit Proxy, ZTNA Connector).