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Secondary SASE Health

You've been redirected to our secondary SASE Health because the primary site is currently undergoing maintenance.

All service availability data displayed here is identical to the primary SASE Health.

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Scheduled Maintenance : Prisma Access

Scheduled for Aug 7, 16:30 - 20:30 UTC

Update

Update: Maintenance details updated.

Status: Scheduled

Scheduled Window: August 07, 2026, 16:30 - 20:30 (UTC)

Locations: Ashburn, Auckland, Barcelona, Bogota, Brasilia, Brisbane, Calgary, Cape Town, Chennai, Chia, Chicago, Colombo, Dallas, Denver, Dubai, Dublin, Eemshaven, Frankfurt, Guadalajara, Hamburg, Hong Kong, Hyderabad, Islamabad, Jeddah, Jerusalem, Johannesburg, Karachi, Lagos, Lahore, Lima, London, Los Angeles, Madrid, Manama, Marseille, Melbourne, Mexico City, Miami, Moncks Corner, Monterrey, Moscow, Mumbai, Munich, New Delhi, New York City, Osaka, Paris, Perth, Phoenix, Port Moresby, Prague, Quebec, Rio de Janeiro, Riyadh, Rotterdam, Saint Petersburg, Salt Lake City, San Francisco, San Jose, Sao Paulo, Seoul, Singapore, Sydney, The Dalles, Tokyo, Toronto

Impact:

Scheduled maintenance activity for Remote Browser Isolation Management Plane on Friday 7th August 2026 for Prisma Access China and Commercial environments.


Remote Browser Isolation team will be performing a scheduled maintenance on the infrastructure. Customers using RBI service might witness intermittent performance degradation during this maintenance window.


When: Friday 7th August 2026, from 4.30 PM UTC to 8.30 PM UTC.


You can track service status, maintenance-related updates, and sign up for notifications at:

https://sase.trust.paloaltonetworks.com/


If you have any questions, please open a case at: https://support.paloaltonetworks.com/

Posted Jul 02, 2026 - 06:34 UTC

Scheduled

Status: Scheduled

Scheduled Window: July 31, 2026, 16:30 - 20:30 (UTC)

Locations: Ashburn, Auckland, Barcelona, Bogota, Brasilia, Brisbane, Calgary, Cape Town, Chennai, Chia, Chicago, Colombo, Dallas, Denver, Dubai, Dublin, Eemshaven, Frankfurt, Guadalajara, Hamburg, Hong Kong, Hyderabad, Islamabad, Jeddah, Jerusalem, Johannesburg, Karachi, Lagos, Lahore, Lima, London, Los Angeles, Madrid, Manama, Marseille, Melbourne, Mexico City, Miami, Moncks Corner, Monterrey, Moscow, Mumbai, Munich, New Delhi, New York City, Osaka, Paris, Perth, Phoenix, Port Moresby, Prague, Quebec, Rio de Janeiro, Riyadh, Rotterdam, Saint Petersburg, Salt Lake City, San Francisco, San Jose, Sao Paulo, Seoul, Singapore, Sydney, The Dalles, Tokyo, Toronto

Impact:

Scheduled maintenance activity for Remote Browser Isolation Management Plane on Friday 31th July 2026 for Prisma Access China and Commercial environments.


Remote Browser Isolation team will be performing a scheduled maintenance on the infrastructure. Customers using RBI service might witness intermittent performance degradation during this maintenance window.


When: Friday 31th July 2026, from 4.30 PM UTC to 8.30 PM UTC.

We will provide updates when maintenance begins.

Posted Jun 03, 2026 - 15:06 UTC
This scheduled maintenance affects: Prisma Access (Configuration, Mobile Users, Remote Networks, Service connections, Explicit Proxy, ZTNA Connector).