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Strata Cloud Manager : SCM Dashboards Impaired in US

Incident Report for Prisma SASE

Resolved

Status: Resolved

Severity: Degraded

Locations: Council Bluffs

Impact:

SCM Dashboards may see degraded performance in the US. Team is actively working on the resolution.

Workaround:

N/A


The incident has been fully resolved and all services are operational.

Posted Oct 16, 2026 - 01:05 UTC

Monitoring

Status: Monitoring

Severity: Degraded

Locations: Council Bluffs

Impact:

SCM Dashboards may see degraded performance in the US. Team is actively working on the resolution.

Workaround:

N/A


A fix has been implemented.

We are actively monitoring to ensure full restoration of services.

Posted Oct 14, 2026 - 19:49 UTC

Investigating

Status: Investigating

Severity: Degraded

Locations: Council Bluffs

Impact:

SCM Dashboards may see degraded performance in the US. Team is actively working on the resolution.

Workaround:

N/A


An incident has been identified. We are actively investigating to restore services.

Posted Oct 14, 2026 - 18:03 UTC
This incident affected: Strata Cloud Manager (Visibility & Reporting, Visibility & Insights).