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Update: Status changed to Completed.
Status: Completed
Scheduled Window: October 25, 2026, 13:00 - 13:30 (UTC)
Locations: Tokyo
Impact:
The DB upgrade is expected to cause approximately 30 minutes of downtime for new logins. Users who are already logged in should be able to continue working normally during the upgrade.
You can track service status, maintenance-related updates, and sign up for notifications at:
https://sase.trust.paloaltonetworks.com/
If you have any questions, please open a case at: https://support.paloaltonetworks.com/
Thank you for your patience.
Update: Status changed to In Progress.
Status: In Progress
Scheduled Window: October 25, 2026, 13:00 - 13:30 (UTC)
Locations: Tokyo
Impact:
The DB upgrade is expected to cause approximately 30 minutes of downtime for new logins. Users who are already logged in should be able to continue working normally during the upgrade.
You can track service status, maintenance-related updates, and sign up for notifications at:
https://sase.trust.paloaltonetworks.com/
If you have any questions, please open a case at: https://support.paloaltonetworks.com/
Status: Scheduled
Scheduled Window: October 25, 2026, 13:00 - 13:30 (UTC)
Locations: Tokyo
Impact:
The DB upgrade is expected to cause approximately 30 minutes of downtime for new logins. Users who are already logged in should be able to continue working normally during the upgrade.
We will provide updates when maintenance begins.