{"page":{"id":"v7149scqjn1j","name":"Prisma SASE","url":"https://sase-secondary.status.paloaltonetworks.com","time_zone":"Etc/UTC","updated_at":"2026-04-20T01:33:46.507Z"},"scheduled_maintenances":[{"id":"p0fym3z3nz1m","name":"Scheduled Maintenance : Prisma SDWAN","status":"scheduled","created_at":"2026-04-18T06:57:29.905Z","updated_at":"2026-04-18T06:57:29.967Z","monitoring_at":null,"resolved_at":null,"impact":"maintenance","shortlink":"https://stspg.io/r3zj87xv161b","started_at":"2026-04-18T06:57:29.892Z","page_id":"v7149scqjn1j","incident_updates":[{"id":"8c8g9kr8g2xs","status":"scheduled","body":"\u003cp\u003e\u003cstrong\u003eStatus:\u003c/strong\u003e Scheduled\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eScheduled Window:\u003c/strong\u003e April 20, 2026, 07:30 - 09:30 (UTC)\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eLocations:\u003c/strong\u003e Ohio, Oregon\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eImpact:\u003c/strong\u003e\u003c/p\u003e\u003cp\u003eThe Prisma SD-WAN AMER1 (Hood) and  AMER2 (El Capitan) (CloudGenix) emergency upgrade is scheduled for Monday, April 20th, 2026, from 07:30 to 09:30 UTC. During this time, UI and API access to the portal will be available, but device configuration connectivity will be impacted. No impact to the data plane.\u003c/p\u003e\u003cbr\u003e\u003cp\u003eYou can track service status, maintenance-related updates, and sign up for notifications at https://sase.status.paloaltonetworks.com\u003c/p\u003e\u003cbr\u003e\u003cp\u003eIf you have any questions, please open a case at https://support.paloaltonetworks.com\u003c/p\u003e\u003cp\u003e\u003cem\u003eWe will provide updates when maintenance begins.\u003c/em\u003e\u003c/p\u003e","incident_id":"p0fym3z3nz1m","created_at":"2026-04-18T06:57:29.964Z","updated_at":"2026-04-18T06:57:29.964Z","display_at":"2026-04-18T06:57:29.964Z","affected_components":[{"code":"0f54cnk3dzvd","name":"Prisma SDWAN - Device Status","old_status":"operational","new_status":"operational"},{"code":"swyr1zv8ggr6","name":"Prisma SDWAN - Metrics \u0026 Stats","old_status":"operational","new_status":"operational"}],"deliver_notifications":false,"custom_tweet":null,"tweet_id":null}],"components":[{"id":"0f54cnk3dzvd","name":"Device Status","status":"operational","created_at":"2025-11-24T19:14:55.714Z","updated_at":"2026-04-11T10:06:56.699Z","position":4,"description":null,"showcase":false,"start_date":"2025-11-24","group_id":"h29tb5vr7php","page_id":"v7149scqjn1j","group":false,"only_show_if_degraded":false},{"id":"swyr1zv8ggr6","name":"Metrics \u0026 Stats","status":"operational","created_at":"2025-11-24T19:14:56.713Z","updated_at":"2026-04-11T10:06:57.740Z","position":5,"description":null,"showcase":false,"start_date":"2025-11-24","group_id":"h29tb5vr7php","page_id":"v7149scqjn1j","group":false,"only_show_if_degraded":false}],"scheduled_for":"2026-04-20T07:30:00.000Z","scheduled_until":"2026-04-20T09:30:00.000Z"},{"id":"7pg5n6r734zn","name":"Scheduled Maintenance : Prisma SDWAN","status":"scheduled","created_at":"2026-04-18T07:04:49.144Z","updated_at":"2026-04-18T07:04:49.201Z","monitoring_at":null,"resolved_at":null,"impact":"maintenance","shortlink":"https://stspg.io/726ld86nq1lb","started_at":"2026-04-18T07:04:49.135Z","page_id":"v7149scqjn1j","incident_updates":[{"id":"wz84qpdgzs36","status":"scheduled","body":"\u003cp\u003e\u003cstrong\u003eStatus:\u003c/strong\u003e Scheduled\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eScheduled Window:\u003c/strong\u003e April 20, 2026, 14:00 - 16:00 (UTC)\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eLocations:\u003c/strong\u003e Singapore, Sydney\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eImpact:\u003c/strong\u003e\u003c/p\u003e\u003cp\u003eThe Prisma SD-WAN APAC1 (Faber) \u0026amp; APAC2 (Townsend) (CloudGenix) emergency upgrade is scheduled for Monday, April 20th, 2026, from 14:00 to 16:00 UTC. During this time, UI and API access to the portal will be available, but device configuration connectivity will be impacted. No impact to the data plane.\u003c/p\u003e\u003cbr\u003e\u003cp\u003eYou can track service status, maintenance-related updates, and sign up for notifications at https://sase.status.paloaltonetworks.com\u003c/p\u003e\u003cbr\u003e\u003cp\u003eIf you have any questions, please open a case at https://support.paloaltonetworks.com\u003c/p\u003e\u003cp\u003e\u003cem\u003eWe will provide updates when maintenance begins.\u003c/em\u003e\u003c/p\u003e","incident_id":"7pg5n6r734zn","created_at":"2026-04-18T07:04:49.198Z","updated_at":"2026-04-18T07:04:49.198Z","display_at":"2026-04-18T07:04:49.198Z","affected_components":[{"code":"0f54cnk3dzvd","name":"Prisma SDWAN - Device Status","old_status":"operational","new_status":"operational"},{"code":"swyr1zv8ggr6","name":"Prisma SDWAN - Metrics \u0026 Stats","old_status":"operational","new_status":"operational"}],"deliver_notifications":false,"custom_tweet":null,"tweet_id":null}],"components":[{"id":"0f54cnk3dzvd","name":"Device Status","status":"operational","created_at":"2025-11-24T19:14:55.714Z","updated_at":"2026-04-11T10:06:56.699Z","position":4,"description":null,"showcase":false,"start_date":"2025-11-24","group_id":"h29tb5vr7php","page_id":"v7149scqjn1j","group":false,"only_show_if_degraded":false},{"id":"swyr1zv8ggr6","name":"Metrics \u0026 Stats","status":"operational","created_at":"2025-11-24T19:14:56.713Z","updated_at":"2026-04-11T10:06:57.740Z","position":5,"description":null,"showcase":false,"start_date":"2025-11-24","group_id":"h29tb5vr7php","page_id":"v7149scqjn1j","group":false,"only_show_if_degraded":false}],"scheduled_for":"2026-04-20T14:00:00.000Z","scheduled_until":"2026-04-20T16:00:00.000Z"},{"id":"g66l3b2djqrh","name":"Scheduled Maintenance : Prisma SDWAN","status":"scheduled","created_at":"2026-04-18T07:10:38.713Z","updated_at":"2026-04-18T07:10:38.756Z","monitoring_at":null,"resolved_at":null,"impact":"maintenance","shortlink":"https://stspg.io/szc7qf1rls95","started_at":"2026-04-18T07:10:38.706Z","page_id":"v7149scqjn1j","incident_updates":[{"id":"p86w5xzsn7hx","status":"scheduled","body":"\u003cp\u003e\u003cstrong\u003eStatus:\u003c/strong\u003e Scheduled\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eScheduled Window:\u003c/strong\u003e April 21, 2026, 03:30 - 05:30 (UTC)\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eLocations:\u003c/strong\u003e Dublin, London\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eImpact:\u003c/strong\u003e\u003c/p\u003e\u003cp\u003eThe Prisma SD-WAN EMEA1 (Sugarloaf) \u0026amp; EMEA2 (Bowfell) (CloudGenix) emergency upgrade is scheduled for Tuesday, April 21st, 2026, from 03:30 to 05:30 UTC. During this time, UI and API access to the portal will be available, but device configuration connectivity will be impacted. No impact to the data plane.\u003c/p\u003e\u003cbr\u003e\u003cp\u003eYou can track service status, maintenance-related updates, and sign up for notifications at https://sase.status.paloaltonetworks.com\u003c/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cp\u003e\u003cem\u003eWe will provide updates when maintenance begins.\u003c/em\u003e\u003c/p\u003e","incident_id":"g66l3b2djqrh","created_at":"2026-04-18T07:10:38.754Z","updated_at":"2026-04-18T07:10:38.754Z","display_at":"2026-04-18T07:10:38.754Z","affected_components":[{"code":"0f54cnk3dzvd","name":"Prisma SDWAN - Device Status","old_status":"operational","new_status":"operational"},{"code":"swyr1zv8ggr6","name":"Prisma SDWAN - Metrics \u0026 Stats","old_status":"operational","new_status":"operational"}],"deliver_notifications":false,"custom_tweet":null,"tweet_id":null}],"components":[{"id":"0f54cnk3dzvd","name":"Device Status","status":"operational","created_at":"2025-11-24T19:14:55.714Z","updated_at":"2026-04-11T10:06:56.699Z","position":4,"description":null,"showcase":false,"start_date":"2025-11-24","group_id":"h29tb5vr7php","page_id":"v7149scqjn1j","group":false,"only_show_if_degraded":false},{"id":"swyr1zv8ggr6","name":"Metrics \u0026 Stats","status":"operational","created_at":"2025-11-24T19:14:56.713Z","updated_at":"2026-04-11T10:06:57.740Z","position":5,"description":null,"showcase":false,"start_date":"2025-11-24","group_id":"h29tb5vr7php","page_id":"v7149scqjn1j","group":false,"only_show_if_degraded":false}],"scheduled_for":"2026-04-21T03:30:00.000Z","scheduled_until":"2026-04-21T05:30:00.000Z"},{"id":"bk06mzdmwfgx","name":"Scheduled Maintenance : Prisma Access China","status":"scheduled","created_at":"2026-03-30T13:32:05.274Z","updated_at":"2026-04-09T19:06:56.371Z","monitoring_at":null,"resolved_at":null,"impact":"maintenance","shortlink":"https://stspg.io/f36hgq6tw905","started_at":"2026-03-30T13:32:05.257Z","page_id":"v7149scqjn1j","incident_updates":[{"id":"m5ssy7r0f5c1","status":"scheduled","body":"\u003cp\u003e\u003cstrong\u003eStatus:\u003c/strong\u003e Scheduled\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eScheduled Window:\u003c/strong\u003e April 24, 2026, 16:30 - 20:30 (UTC)\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eLocations:\u003c/strong\u003e Beijing, Hong Kong, Ningxia\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eImpact:\u003c/strong\u003e\u003c/p\u003e\u003cp\u003eScheduled maintenance activity for Remote Browser Isolation Management Plane on Friday 24th April 2026 for Prisma Access China environment.\u003c/p\u003e\u003cbr\u003e\u003cp\u003eRemote Browser Isolation team will be performing a scheduled maintenance on the infrastructure. Customers using RBI service might witness intermittent performance degradation during this maintenance window.\u003c/p\u003e\u003cbr\u003e\u003cp\u003eWhen: Friday 24th April 2026, from 4.30 PM UTC to 8.30 PM UTC.\u003c/p\u003e\u003cp\u003e\u003cem\u003eWe will provide updates when maintenance begins.\u003c/em\u003e\u003c/p\u003e","incident_id":"bk06mzdmwfgx","created_at":"2026-03-30T13:32:05.359Z","updated_at":"2026-03-30T13:32:05.359Z","display_at":"2026-03-30T13:32:05.359Z","affected_components":[{"code":"95vjgv7g6zd5","name":"Prisma Access China - Configuration","old_status":"under_maintenance","new_status":"under_maintenance"},{"code":"1tbnqdmf3kmb","name":"Prisma Access China - Mobile Users","old_status":"operational","new_status":"operational"},{"code":"92btn931r1hx","name":"Prisma Access China - Remote Networks","old_status":"operational","new_status":"operational"},{"code":"5x8qz5w1sr6g","name":"Prisma Access China - Service connections","old_status":"operational","new_status":"operational"},{"code":"x7r8j89mkrz8","name":"Prisma Access China - Explicit Proxy","old_status":"operational","new_status":"operational"},{"code":"xkrpgtfjgb59","name":"Prisma Access China - ZTNA Connector","old_status":"operational","new_status":"operational"}],"deliver_notifications":false,"custom_tweet":null,"tweet_id":null}],"components":[{"id":"95vjgv7g6zd5","name":"Configuration","status":"operational","created_at":"2025-11-24T19:15:13.593Z","updated_at":"2026-04-18T16:49:39.242Z","position":1,"description":null,"showcase":false,"start_date":"2025-11-24","group_id":"j3n02tqc8440","page_id":"v7149scqjn1j","group":false,"only_show_if_degraded":false},{"id":"1tbnqdmf3kmb","name":"Mobile Users","status":"operational","created_at":"2026-03-11T20:50:56.387Z","updated_at":"2026-04-18T16:49:37.033Z","position":2,"description":null,"showcase":false,"start_date":"2026-03-11","group_id":"j3n02tqc8440","page_id":"v7149scqjn1j","group":false,"only_show_if_degraded":false},{"id":"92btn931r1hx","name":"Remote Networks","status":"operational","created_at":"2026-03-11T20:51:58.629Z","updated_at":"2026-04-18T16:49:16.998Z","position":3,"description":null,"showcase":false,"start_date":"2026-03-11","group_id":"j3n02tqc8440","page_id":"v7149scqjn1j","group":false,"only_show_if_degraded":false},{"id":"5x8qz5w1sr6g","name":"Service connections","status":"operational","created_at":"2026-03-11T20:53:00.241Z","updated_at":"2026-04-18T16:49:34.735Z","position":4,"description":null,"showcase":false,"start_date":"2026-03-11","group_id":"j3n02tqc8440","page_id":"v7149scqjn1j","group":false,"only_show_if_degraded":false},{"id":"x7r8j89mkrz8","name":"Explicit Proxy","status":"operational","created_at":"2026-03-11T20:53:17.801Z","updated_at":"2026-04-18T16:49:32.409Z","position":5,"description":null,"showcase":false,"start_date":"2026-03-11","group_id":"j3n02tqc8440","page_id":"v7149scqjn1j","group":false,"only_show_if_degraded":false},{"id":"xkrpgtfjgb59","name":"ZTNA Connector","status":"operational","created_at":"2026-03-11T20:54:12.757Z","updated_at":"2026-04-18T16:49:30.194Z","position":6,"description":null,"showcase":false,"start_date":"2026-03-11","group_id":"j3n02tqc8440","page_id":"v7149scqjn1j","group":false,"only_show_if_degraded":false}],"scheduled_for":"2026-04-24T16:30:00.000Z","scheduled_until":"2026-04-24T20:30:00.000Z"},{"id":"5d2tm5htlbby","name":"Scheduled Maintenance : Prisma Access","status":"scheduled","created_at":"2026-04-02T09:34:38.748Z","updated_at":"2026-04-09T19:06:56.441Z","monitoring_at":null,"resolved_at":null,"impact":"maintenance","shortlink":"https://stspg.io/88l9krsc08r7","started_at":"2026-04-02T09:34:38.735Z","page_id":"v7149scqjn1j","incident_updates":[{"id":"fpz85prbzx08","status":"scheduled","body":"\u003cp\u003e\u003cstrong\u003eStatus:\u003c/strong\u003e Scheduled\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eScheduled Window:\u003c/strong\u003e April 24, 2026, 16:30 - 20:30 (UTC)\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eLocations:\u003c/strong\u003e Ashburn, Auckland, Barcelona, Bogota, Brasilia, Brisbane, Calgary, Cape Town, Chennai, Chia, Chicago, Colombo, Dallas, Denver, Dubai, Dublin, Eemshaven, Frankfurt, Guadalajara, Hamburg, Hong Kong, Hyderabad, Islamabad, Jeddah, Jerusalem, Johannesburg, Karachi, Lagos, Lahore, Lima, London, Los Angeles, Madrid, Manama, Marseille, Melbourne, Mexico City, Miami, Moncks Corner, Monterrey, Moscow, Mumbai, Munich, New Delhi, New York City, Osaka, Paris, Perth, Phoenix, Port Moresby, Prague, Quebec, Rio de Janeiro, Riyadh, Rotterdam, Saint Petersburg, Salt Lake City, San Francisco, San Jose, Sao Paulo, Seoul, Singapore, Sydney, The Dalles, Tokyo, Toronto\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eImpact:\u003c/strong\u003e\u003c/p\u003e\u003cp\u003eScheduled maintenance activity for Remote Browser Isolation Management Plane on Friday April 24th 2026 for Prisma Access China and Commercial environments.\u003c/p\u003e\u003cbr\u003e\u003cp\u003eRemote Browser Isolation team will be performing a scheduled maintenance on the infrastructure. Customers using RBI service might witness intermittent performance degradation during this maintenance window.\u003c/p\u003e\u003cbr\u003e\u003cp\u003eWhen: Friday 24th April 2026, from 4.30 PM UTC to 8.30 PM UTC.\u003c/p\u003e\u003cp\u003e\u003cem\u003eWe will provide updates when maintenance begins.\u003c/em\u003e\u003c/p\u003e","incident_id":"5d2tm5htlbby","created_at":"2026-04-02T09:34:38.827Z","updated_at":"2026-04-02T09:34:38.827Z","display_at":"2026-04-02T09:34:38.827Z","affected_components":[{"code":"pzlzfsqd19dn","name":"Prisma Access - Configuration","old_status":"under_maintenance","new_status":"under_maintenance"},{"code":"dtc44jpqpvnz","name":"Prisma Access - Mobile Users","old_status":"degraded_performance","new_status":"degraded_performance"},{"code":"19j5kbnpcls4","name":"Prisma Access - Remote Networks","old_status":"degraded_performance","new_status":"degraded_performance"},{"code":"fnm25l55dtgk","name":"Prisma Access - Service connections","old_status":"degraded_performance","new_status":"degraded_performance"},{"code":"r7pd3s3l9wh7","name":"Prisma Access - Explicit Proxy","old_status":"degraded_performance","new_status":"degraded_performance"},{"code":"pjlc2f20vr0t","name":"Prisma Access - ZTNA Connector","old_status":"operational","new_status":"operational"}],"deliver_notifications":false,"custom_tweet":null,"tweet_id":null}],"components":[{"id":"pzlzfsqd19dn","name":"Configuration","status":"operational","created_at":"2025-11-24T19:14:49.858Z","updated_at":"2026-04-18T16:48:33.098Z","position":1,"description":null,"showcase":false,"start_date":"2025-11-24","group_id":"39hbssdynzgv","page_id":"v7149scqjn1j","group":false,"only_show_if_degraded":false},{"id":"dtc44jpqpvnz","name":"Mobile Users","status":"operational","created_at":"2026-03-11T20:50:17.183Z","updated_at":"2026-04-18T16:48:44.618Z","position":2,"description":null,"showcase":false,"start_date":"2026-03-11","group_id":"39hbssdynzgv","page_id":"v7149scqjn1j","group":false,"only_show_if_degraded":false},{"id":"19j5kbnpcls4","name":"Remote Networks","status":"operational","created_at":"2026-03-11T20:51:07.792Z","updated_at":"2026-04-18T16:48:41.901Z","position":3,"description":null,"showcase":false,"start_date":"2026-03-11","group_id":"39hbssdynzgv","page_id":"v7149scqjn1j","group":false,"only_show_if_degraded":false},{"id":"fnm25l55dtgk","name":"Service connections","status":"operational","created_at":"2026-03-11T20:52:27.059Z","updated_at":"2026-04-18T16:48:39.318Z","position":4,"description":null,"showcase":false,"start_date":"2026-03-11","group_id":"39hbssdynzgv","page_id":"v7149scqjn1j","group":false,"only_show_if_degraded":false},{"id":"r7pd3s3l9wh7","name":"Explicit Proxy","status":"operational","created_at":"2026-03-11T20:53:35.195Z","updated_at":"2026-04-18T16:48:37.148Z","position":5,"description":null,"showcase":false,"start_date":"2026-03-11","group_id":"39hbssdynzgv","page_id":"v7149scqjn1j","group":false,"only_show_if_degraded":false},{"id":"pjlc2f20vr0t","name":"ZTNA Connector","status":"operational","created_at":"2026-03-11T20:53:48.627Z","updated_at":"2026-04-18T16:48:35.212Z","position":6,"description":null,"showcase":false,"start_date":"2026-03-11","group_id":"39hbssdynzgv","page_id":"v7149scqjn1j","group":false,"only_show_if_degraded":false}],"scheduled_for":"2026-04-24T16:30:00.000Z","scheduled_until":"2026-04-24T20:30:00.000Z"},{"id":"2fz7ssp63yzp","name":"Scheduled Maintenance (SP-445) : Prisma Access Fedramp High","status":"scheduled","created_at":"2026-01-15T21:59:06.992Z","updated_at":"2026-04-09T19:06:56.609Z","monitoring_at":null,"resolved_at":null,"impact":"maintenance","shortlink":"https://stspg.io/fn6v7zjrvlk8","started_at":"2026-01-15T21:59:06.985Z","page_id":"v7149scqjn1j","incident_updates":[{"id":"xyq41g7fpn7g","status":"scheduled","body":"Update: Changes to Customer Impact.\n\nStatus: Scheduled\nScheduled Window: April 24, 2026, 18:00 - 00:00 (America/New_York)\nAffected Locations: Ashburn, Atlanta, Calgary, Chicago, Columbus, Ohio, Council Bluffs, Dallas, Guadalajara, Guatemala City, Los Angeles, Mexico City, Miami, Monterrey, Montreal, New York, Oregon, Panama City, Phoenix, San Francisco, San Jose, Toronto\nCustomer Impact: Prisma Access team will be performing a scheduled infrastructure maintenance. There will not be any impact to customers network infrastructure. The commits may be impacted\n\nWe will provide updates when maintenance begins.","incident_id":"2fz7ssp63yzp","created_at":"2026-01-21T00:05:57.056Z","updated_at":"2026-01-21T00:05:57.056Z","display_at":"2026-01-21T00:05:57.056Z","affected_components":null,"deliver_notifications":true,"custom_tweet":null,"tweet_id":null},{"id":"2hlf3fvj96zj","status":"scheduled","body":"Scheduled maintenance for Configuration\n\nStatus: Scheduled\nScheduled Window: April 24, 2026, 18:00 - 00:00 (America/New_York)\nAffected Locations: Ashburn, Atlanta, Calgary, Chicago, Columbus, Ohio, Council Bluffs, Dallas, Guadalajara, Guatemala City, Los Angeles, Mexico City, Miami, Monterrey, Montreal, New York, Oregon, Panama City, Phoenix, San Francisco, San Jose, Toronto\nCustomer Impact: Prisma Access Scheduled Infrastructure Maintenance for Fedramp High\n\nWe will provide updates when maintenance begins.","incident_id":"2fz7ssp63yzp","created_at":"2026-01-15T21:59:07.068Z","updated_at":"2026-01-15T21:59:07.068Z","display_at":"2026-01-15T21:59:07.068Z","affected_components":[{"code":"cspk81d43tbn","name":"Prisma Access Fedramp High - Configuration","old_status":"under_maintenance","new_status":"under_maintenance"}],"deliver_notifications":true,"custom_tweet":null,"tweet_id":null}],"components":[{"id":"cspk81d43tbn","name":"Configuration","status":"operational","created_at":"2026-01-06T18:46:17.199Z","updated_at":"2026-04-18T16:47:29.179Z","position":1,"description":null,"showcase":false,"start_date":"2026-01-06","group_id":"5zqrqz0yjy9d","page_id":"v7149scqjn1j","group":false,"only_show_if_degraded":false}],"scheduled_for":"2026-04-24T22:00:00.000Z","scheduled_until":"2026-04-25T04:00:00.000Z"},{"id":"npq9b3trtq0h","name":"Scheduled Maintenance (SP-331) : Prisma Access Fedramp Mod","status":"scheduled","created_at":"2026-01-15T05:13:20.439Z","updated_at":"2026-04-09T19:06:56.541Z","monitoring_at":null,"resolved_at":null,"impact":"maintenance","shortlink":"https://stspg.io/ss11pknypc3h","started_at":"2026-01-15T05:13:20.432Z","page_id":"v7149scqjn1j","incident_updates":[{"id":"xf624962sj9l","status":"scheduled","body":"Update: Changes to Customer Impact.\n\nStatus: Scheduled\nScheduled Window: April 24, 2026, 18:00 - 00:00 (America/New_York)\nAffected Locations: Ashburn, Atlanta, Calgary, Chicago, Columbus, Ohio, Council Bluffs, Dallas, Guadalajara, Guatemala City, Los Angeles, Mexico City, Miami, Monterrey, Montreal, New York, Oregon, Panama City, Phoenix, San Francisco, San Jose, Toronto\nCustomer Impact: Prisma Access team will be performing a scheduled infrastructure maintenance. There will not be any impact to customers network infrastructure. The commits may be impacted\n\nWe will provide updates when maintenance begins.","incident_id":"npq9b3trtq0h","created_at":"2026-01-21T00:07:31.753Z","updated_at":"2026-01-21T00:07:31.753Z","display_at":"2026-01-21T00:07:31.753Z","affected_components":null,"deliver_notifications":true,"custom_tweet":null,"tweet_id":null},{"id":"42z2wmsys2n5","status":"scheduled","body":"Scheduled maintenance for Configuration\n\nStatus: Scheduled\nScheduled Window: April 24, 2026, 18:00 - 00:00 (America/New_York)\nAffected Locations: Ashburn, Atlanta, Calgary, Chicago, Columbus, Ohio, Council Bluffs, Dallas, Guadalajara, Guatemala City, Los Angeles, Mexico City, Miami, Monterrey, Montreal, New York, Oregon, Panama City, Phoenix, San Francisco, San Jose, Toronto\nCustomer Impact: Prisma Access Scheduled Infrastructure Maintenance for Fedramp Moderate\n\nWe will provide updates when maintenance begins.","incident_id":"npq9b3trtq0h","created_at":"2026-01-15T05:13:20.507Z","updated_at":"2026-01-15T05:13:20.507Z","display_at":"2026-01-15T05:13:20.507Z","affected_components":[{"code":"d318kyhyctft","name":"Prisma Access Fedramp Mod - Configuration","old_status":"under_maintenance","new_status":"under_maintenance"}],"deliver_notifications":true,"custom_tweet":null,"tweet_id":null}],"components":[{"id":"d318kyhyctft","name":"Configuration","status":"operational","created_at":"2025-11-24T19:15:25.551Z","updated_at":"2026-04-18T16:47:42.263Z","position":1,"description":null,"showcase":false,"start_date":"2025-11-24","group_id":"hrytvpkz4klb","page_id":"v7149scqjn1j","group":false,"only_show_if_degraded":false}],"scheduled_for":"2026-04-24T22:00:00.000Z","scheduled_until":"2026-04-25T04:00:00.000Z"},{"id":"lv1y92wx9561","name":"Scheduled Maintenance (SP-463) : Prisma Access China","status":"scheduled","created_at":"2026-01-15T22:22:30.759Z","updated_at":"2026-04-09T19:06:56.679Z","monitoring_at":null,"resolved_at":null,"impact":"maintenance","shortlink":"https://stspg.io/kjjb67g1k3f6","started_at":"2026-01-15T22:22:30.750Z","page_id":"v7149scqjn1j","incident_updates":[{"id":"bths7zgd8stl","status":"scheduled","body":"Update: Changes to Maintenance Scheduled Start, Maintenance Scheduled End.\n\nStatus: Scheduled\nScheduled Window: May 01, 2026, 16:30 - 00:30 (UTC)\nAffected Locations: Beijing, Ningxia\nCustomer Impact: Prisma Access team will be performing a scheduled infrastructure maintenance. There will not be any impact to customers network infrastructure. The commits may be impacted\n\nWe will provide updates when maintenance begins.","incident_id":"lv1y92wx9561","created_at":"2026-01-20T23:45:41.541Z","updated_at":"2026-01-20T23:45:41.541Z","display_at":"2026-01-20T23:45:41.541Z","affected_components":null,"deliver_notifications":true,"custom_tweet":null,"tweet_id":null},{"id":"z6352g4qf3z4","status":"scheduled","body":"Scheduled maintenance for Configuration\n\nStatus: Scheduled\nScheduled Window: April 24, 2026, 16:30 - 00:30 (UTC)\nAffected Locations: Beijing, Ningxia\nCustomer Impact: Prisma Access team will be performing a scheduled infrastructure maintenance. There will not be any impact to customers network infrastructure. The commits may be impacted\n\nWe will provide updates when maintenance begins.","incident_id":"lv1y92wx9561","created_at":"2026-01-15T22:22:30.846Z","updated_at":"2026-01-15T22:22:30.846Z","display_at":"2026-01-15T22:22:30.846Z","affected_components":[{"code":"95vjgv7g6zd5","name":"Prisma Access China - Configuration","old_status":"under_maintenance","new_status":"under_maintenance"}],"deliver_notifications":true,"custom_tweet":null,"tweet_id":null}],"components":[{"id":"95vjgv7g6zd5","name":"Configuration","status":"operational","created_at":"2025-11-24T19:15:13.593Z","updated_at":"2026-04-18T16:49:39.242Z","position":1,"description":null,"showcase":false,"start_date":"2025-11-24","group_id":"j3n02tqc8440","page_id":"v7149scqjn1j","group":false,"only_show_if_degraded":false}],"scheduled_for":"2026-05-01T16:30:00.000Z","scheduled_until":"2026-05-02T00:30:00.000Z"},{"id":"3q38qpwcxv77","name":"Scheduled Maintenance (SP-373) : Prisma Access","status":"scheduled","created_at":"2026-01-15T05:39:05.863Z","updated_at":"2026-04-09T19:06:56.753Z","monitoring_at":null,"resolved_at":null,"impact":"maintenance","shortlink":"https://stspg.io/4gr4jkg14278","started_at":"2026-01-15T05:39:05.855Z","page_id":"v7149scqjn1j","incident_updates":[{"id":"1y32hms83j47","status":"scheduled","body":"Update: Changes to Maintenance Scheduled Start, Maintenance Scheduled End, Customer Impact.\n\nStatus: Scheduled\nScheduled Window: May 01, 2026, 16:00 - 00:00 (America/Los_Angeles)\nAffected Locations: Ashburn, Atlanta, Calgary, Chicago, Columbus, Ohio, Council Bluffs, Dallas, Guadalajara, Guatemala City, Los Angeles, Mexico City, Miami, Monterrey, Montreal, New York, Oregon, Panama City, Phoenix, San Francisco, San Jose, Toronto\nCustomer Impact: Prisma Access team will be performing a scheduled infrastructure maintenance. There will not be any impact to customers network infrastructure. The commits may be impacted\n\nWe will provide updates when maintenance begins.","incident_id":"3q38qpwcxv77","created_at":"2026-01-20T23:53:56.717Z","updated_at":"2026-01-20T23:53:56.717Z","display_at":"2026-01-20T23:53:56.717Z","affected_components":null,"deliver_notifications":true,"custom_tweet":null,"tweet_id":null},{"id":"c99ztz6926lm","status":"scheduled","body":"Scheduled maintenance for Configuration\n\nStatus: Scheduled\nScheduled Window: April 24, 2026, 16:00 - 00:00 (America/Los_Angeles)\nAffected Locations: Ashburn, Atlanta, Calgary, Chicago, Columbus, Ohio, Council Bluffs, Dallas, Guadalajara, Guatemala City, Los Angeles, Mexico City, Miami, Monterrey, Montreal, New York, Oregon, Panama City, Phoenix, San Francisco, San Jose, Toronto\nCustomer Impact: Prisma Access Scheduled Infrastructure Maintenance\n\nWe will provide updates when maintenance begins.","incident_id":"3q38qpwcxv77","created_at":"2026-01-15T05:39:05.941Z","updated_at":"2026-01-15T05:39:05.941Z","display_at":"2026-01-15T05:39:05.941Z","affected_components":[{"code":"pzlzfsqd19dn","name":"Prisma Access - Configuration","old_status":"under_maintenance","new_status":"under_maintenance"}],"deliver_notifications":true,"custom_tweet":null,"tweet_id":null}],"components":[{"id":"pzlzfsqd19dn","name":"Configuration","status":"operational","created_at":"2025-11-24T19:14:49.858Z","updated_at":"2026-04-18T16:48:33.098Z","position":1,"description":null,"showcase":false,"start_date":"2025-11-24","group_id":"39hbssdynzgv","page_id":"v7149scqjn1j","group":false,"only_show_if_degraded":false}],"scheduled_for":"2026-05-01T23:00:00.000Z","scheduled_until":"2026-05-02T07:00:00.000Z"},{"id":"ngwjlgb3xrnj","name":"Scheduled Maintenance : Prisma Access China","status":"scheduled","created_at":"2026-03-30T15:36:11.023Z","updated_at":"2026-04-09T19:06:56.845Z","monitoring_at":null,"resolved_at":null,"impact":"maintenance","shortlink":"https://stspg.io/p4pvxvxz56by","started_at":"2026-03-30T15:36:11.005Z","page_id":"v7149scqjn1j","incident_updates":[{"id":"tzpfvg6whb25","status":"scheduled","body":"\u003cp\u003e\u003cstrong\u003eStatus:\u003c/strong\u003e Scheduled\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eScheduled Window:\u003c/strong\u003e May 15, 2026, 16:30 - 20:30 (UTC)\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eLocations:\u003c/strong\u003e Beijing, Hong Kong, Ningxia\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eImpact:\u003c/strong\u003e\u003c/p\u003e\u003cp\u003eScheduled maintenance activity for Remote Browser Isolation Management Plane on Friday 15th May 2026 for Prisma Access China environment.\u003c/p\u003e\u003cbr\u003e\u003cp\u003eRemote Browser Isolation team will be performing a scheduled maintenance on the infrastructure. Customers using RBI service might witness intermittent performance degradation during this maintenance window.\u003c/p\u003e\u003cbr\u003e\u003cp\u003eWhen: Friday  15th May 2026, from 4.30 PM UTC to 8.30 PM UTC.\u003c/p\u003e\u003cp\u003e\u003cem\u003eWe will provide updates when maintenance begins.\u003c/em\u003e\u003c/p\u003e","incident_id":"ngwjlgb3xrnj","created_at":"2026-03-30T15:36:11.094Z","updated_at":"2026-03-30T15:36:11.094Z","display_at":"2026-03-30T15:36:11.094Z","affected_components":[{"code":"95vjgv7g6zd5","name":"Prisma Access China - Configuration","old_status":"under_maintenance","new_status":"under_maintenance"},{"code":"1tbnqdmf3kmb","name":"Prisma Access China - Mobile Users","old_status":"operational","new_status":"operational"},{"code":"92btn931r1hx","name":"Prisma Access China - Remote Networks","old_status":"operational","new_status":"operational"},{"code":"5x8qz5w1sr6g","name":"Prisma Access China - Service connections","old_status":"operational","new_status":"operational"},{"code":"x7r8j89mkrz8","name":"Prisma Access China - Explicit Proxy","old_status":"operational","new_status":"operational"},{"code":"xkrpgtfjgb59","name":"Prisma Access China - ZTNA Connector","old_status":"operational","new_status":"operational"}],"deliver_notifications":false,"custom_tweet":null,"tweet_id":null}],"components":[{"id":"95vjgv7g6zd5","name":"Configuration","status":"operational","created_at":"2025-11-24T19:15:13.593Z","updated_at":"2026-04-18T16:49:39.242Z","position":1,"description":null,"showcase":false,"start_date":"2025-11-24","group_id":"j3n02tqc8440","page_id":"v7149scqjn1j","group":false,"only_show_if_degraded":false},{"id":"1tbnqdmf3kmb","name":"Mobile Users","status":"operational","created_at":"2026-03-11T20:50:56.387Z","updated_at":"2026-04-18T16:49:37.033Z","position":2,"description":null,"showcase":false,"start_date":"2026-03-11","group_id":"j3n02tqc8440","page_id":"v7149scqjn1j","group":false,"only_show_if_degraded":false},{"id":"92btn931r1hx","name":"Remote Networks","status":"operational","created_at":"2026-03-11T20:51:58.629Z","updated_at":"2026-04-18T16:49:16.998Z","position":3,"description":null,"showcase":false,"start_date":"2026-03-11","group_id":"j3n02tqc8440","page_id":"v7149scqjn1j","group":false,"only_show_if_degraded":false},{"id":"5x8qz5w1sr6g","name":"Service connections","status":"operational","created_at":"2026-03-11T20:53:00.241Z","updated_at":"2026-04-18T16:49:34.735Z","position":4,"description":null,"showcase":false,"start_date":"2026-03-11","group_id":"j3n02tqc8440","page_id":"v7149scqjn1j","group":false,"only_show_if_degraded":false},{"id":"x7r8j89mkrz8","name":"Explicit Proxy","status":"operational","created_at":"2026-03-11T20:53:17.801Z","updated_at":"2026-04-18T16:49:32.409Z","position":5,"description":null,"showcase":false,"start_date":"2026-03-11","group_id":"j3n02tqc8440","page_id":"v7149scqjn1j","group":false,"only_show_if_degraded":false},{"id":"xkrpgtfjgb59","name":"ZTNA Connector","status":"operational","created_at":"2026-03-11T20:54:12.757Z","updated_at":"2026-04-18T16:49:30.194Z","position":6,"description":null,"showcase":false,"start_date":"2026-03-11","group_id":"j3n02tqc8440","page_id":"v7149scqjn1j","group":false,"only_show_if_degraded":false}],"scheduled_for":"2026-05-15T16:30:00.000Z","scheduled_until":"2026-05-15T20:30:00.000Z"},{"id":"9lnq16p72j9d","name":"Scheduled Maintenance : Prisma Access","status":"scheduled","created_at":"2026-03-30T15:36:43.860Z","updated_at":"2026-04-09T19:06:56.916Z","monitoring_at":null,"resolved_at":null,"impact":"maintenance","shortlink":"https://stspg.io/vgjjp58vhvw8","started_at":"2026-03-30T15:36:43.843Z","page_id":"v7149scqjn1j","incident_updates":[{"id":"mr3jc9dcdw73","status":"scheduled","body":"\u003cp\u003e\u003cstrong\u003eStatus:\u003c/strong\u003e Scheduled\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eScheduled Window:\u003c/strong\u003e May 15, 2026, 16:30 - 20:30 (UTC)\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eLocations:\u003c/strong\u003e Ashburn, Auckland, Barcelona, Bogota, Brasilia, Brisbane, Calgary, Cape Town, Chennai, Chia, Chicago, Colombo, Dallas, Denver, Dubai, Dublin, Eemshaven, Frankfurt, Guadalajara, Hamburg, Hong Kong, Hyderabad, Islamabad, Jeddah, Jerusalem, Johannesburg, Karachi, Lagos, Lahore, Lima, London, Los Angeles, Madrid, Manama, Marseille, Melbourne, Mexico City, Miami, Moncks Corner, Monterrey, Moscow, Mumbai, Munich, New Delhi, New York City, Osaka, Paris, Perth, Phoenix, Port Moresby, Prague, Quebec, Rio de Janeiro, Riyadh, Rotterdam, Saint Petersburg, Salt Lake City, San Francisco, San Jose, Sao Paulo, Seoul, Singapore, Sydney, The Dalles, Tokyo, Toronto\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eImpact:\u003c/strong\u003e\u003c/p\u003e\u003cp\u003eScheduled maintenance activity for Remote Browser Isolation Management Plane on Friday 15th May 2026 for Prisma Access China and Commercial environments.\u003c/p\u003e\u003cbr\u003e\u003cp\u003eRemote Browser Isolation team will be performing a scheduled maintenance on the infrastructure. Customers using RBI service might witness intermittent performance degradation during this maintenance window.\u003c/p\u003e\u003cbr\u003e\u003cp\u003eWhen: Friday 15th May 2026, from 4.30 PM UTC to 8.30 PM UTC.\u003c/p\u003e\u003cp\u003e\u003cem\u003eWe will provide updates when maintenance begins.\u003c/em\u003e\u003c/p\u003e","incident_id":"9lnq16p72j9d","created_at":"2026-03-30T15:36:43.925Z","updated_at":"2026-03-30T15:36:43.925Z","display_at":"2026-03-30T15:36:43.925Z","affected_components":[{"code":"pzlzfsqd19dn","name":"Prisma Access - Configuration","old_status":"under_maintenance","new_status":"under_maintenance"},{"code":"dtc44jpqpvnz","name":"Prisma Access - Mobile Users","old_status":"degraded_performance","new_status":"degraded_performance"},{"code":"19j5kbnpcls4","name":"Prisma Access - Remote Networks","old_status":"degraded_performance","new_status":"degraded_performance"},{"code":"fnm25l55dtgk","name":"Prisma Access - Service connections","old_status":"degraded_performance","new_status":"degraded_performance"},{"code":"r7pd3s3l9wh7","name":"Prisma Access - Explicit Proxy","old_status":"degraded_performance","new_status":"degraded_performance"},{"code":"pjlc2f20vr0t","name":"Prisma Access - ZTNA Connector","old_status":"operational","new_status":"operational"}],"deliver_notifications":false,"custom_tweet":null,"tweet_id":null}],"components":[{"id":"pzlzfsqd19dn","name":"Configuration","status":"operational","created_at":"2025-11-24T19:14:49.858Z","updated_at":"2026-04-18T16:48:33.098Z","position":1,"description":null,"showcase":false,"start_date":"2025-11-24","group_id":"39hbssdynzgv","page_id":"v7149scqjn1j","group":false,"only_show_if_degraded":false},{"id":"dtc44jpqpvnz","name":"Mobile Users","status":"operational","created_at":"2026-03-11T20:50:17.183Z","updated_at":"2026-04-18T16:48:44.618Z","position":2,"description":null,"showcase":false,"start_date":"2026-03-11","group_id":"39hbssdynzgv","page_id":"v7149scqjn1j","group":false,"only_show_if_degraded":false},{"id":"19j5kbnpcls4","name":"Remote Networks","status":"operational","created_at":"2026-03-11T20:51:07.792Z","updated_at":"2026-04-18T16:48:41.901Z","position":3,"description":null,"showcase":false,"start_date":"2026-03-11","group_id":"39hbssdynzgv","page_id":"v7149scqjn1j","group":false,"only_show_if_degraded":false},{"id":"fnm25l55dtgk","name":"Service connections","status":"operational","created_at":"2026-03-11T20:52:27.059Z","updated_at":"2026-04-18T16:48:39.318Z","position":4,"description":null,"showcase":false,"start_date":"2026-03-11","group_id":"39hbssdynzgv","page_id":"v7149scqjn1j","group":false,"only_show_if_degraded":false},{"id":"r7pd3s3l9wh7","name":"Explicit Proxy","status":"operational","created_at":"2026-03-11T20:53:35.195Z","updated_at":"2026-04-18T16:48:37.148Z","position":5,"description":null,"showcase":false,"start_date":"2026-03-11","group_id":"39hbssdynzgv","page_id":"v7149scqjn1j","group":false,"only_show_if_degraded":false},{"id":"pjlc2f20vr0t","name":"ZTNA Connector","status":"operational","created_at":"2026-03-11T20:53:48.627Z","updated_at":"2026-04-18T16:48:35.212Z","position":6,"description":null,"showcase":false,"start_date":"2026-03-11","group_id":"39hbssdynzgv","page_id":"v7149scqjn1j","group":false,"only_show_if_degraded":false}],"scheduled_for":"2026-05-15T16:30:00.000Z","scheduled_until":"2026-05-15T20:30:00.000Z"},{"id":"47cd5n8dfs05","name":"Scheduled Maintenance (SP-464) : Prisma Access China","status":"scheduled","created_at":"2026-01-15T22:22:20.898Z","updated_at":"2026-04-09T19:06:56.985Z","monitoring_at":null,"resolved_at":null,"impact":"maintenance","shortlink":"https://stspg.io/r83jnwb3kjcm","started_at":"2026-01-15T22:22:20.890Z","page_id":"v7149scqjn1j","incident_updates":[{"id":"w19gnk7kq7ky","status":"scheduled","body":"Scheduled maintenance for Configuration\n\nStatus: Scheduled\nScheduled Window: May 15, 2026, 16:30 - 00:30 (UTC)\nAffected Locations: Beijing, Ningxia\nCustomer Impact: Prisma Access team will be performing a scheduled infrastructure maintenance. There will not be any impact to customers network infrastructure. The commits may be impacted\n\nWe will provide updates when maintenance begins.","incident_id":"47cd5n8dfs05","created_at":"2026-01-15T22:22:20.975Z","updated_at":"2026-01-15T22:22:20.975Z","display_at":"2026-01-15T22:22:20.975Z","affected_components":[{"code":"95vjgv7g6zd5","name":"Prisma Access China - Configuration","old_status":"under_maintenance","new_status":"under_maintenance"}],"deliver_notifications":true,"custom_tweet":null,"tweet_id":null}],"components":[{"id":"95vjgv7g6zd5","name":"Configuration","status":"operational","created_at":"2025-11-24T19:15:13.593Z","updated_at":"2026-04-18T16:49:39.242Z","position":1,"description":null,"showcase":false,"start_date":"2025-11-24","group_id":"j3n02tqc8440","page_id":"v7149scqjn1j","group":false,"only_show_if_degraded":false}],"scheduled_for":"2026-05-15T16:30:00.000Z","scheduled_until":"2026-05-16T00:30:00.000Z"},{"id":"rzkc0cp7drrt","name":"Scheduled Maintenance (SP-332) : Prisma Access Fedramp Mod","status":"scheduled","created_at":"2026-01-15T05:12:56.604Z","updated_at":"2026-04-09T19:06:57.054Z","monitoring_at":null,"resolved_at":null,"impact":"maintenance","shortlink":"https://stspg.io/68lw7kl6pkzt","started_at":"2026-01-15T05:12:56.597Z","page_id":"v7149scqjn1j","incident_updates":[{"id":"6qj0gg0w0x53","status":"scheduled","body":"Update: Changes to Customer Impact.\n\nStatus: Scheduled\nScheduled Window: May 15, 2026, 18:00 - 00:00 (America/New_York)\nAffected Locations: Ashburn, Atlanta, Calgary, Chicago, Columbus, Ohio, Council Bluffs, Dallas, Guadalajara, Guatemala City, Los Angeles, Mexico City, Miami, Monterrey, Montreal, New York, Oregon, Panama City, Phoenix, San Francisco, San Jose, Toronto\nCustomer Impact: Prisma Access team will be performing a scheduled infrastructure maintenance. There will not be any impact to customers network infrastructure. The commits may be impacted\n\nWe will provide updates when maintenance begins.","incident_id":"rzkc0cp7drrt","created_at":"2026-01-21T00:07:24.317Z","updated_at":"2026-01-21T00:07:24.317Z","display_at":"2026-01-21T00:07:24.317Z","affected_components":null,"deliver_notifications":true,"custom_tweet":null,"tweet_id":null},{"id":"4lyhzj14s591","status":"scheduled","body":"Scheduled maintenance for Configuration\n\nStatus: Scheduled\nScheduled Window: May 15, 2026, 18:00 - 00:00 (America/New_York)\nAffected Locations: Ashburn, Atlanta, Calgary, Chicago, Columbus, Ohio, Council Bluffs, Dallas, Guadalajara, Guatemala City, Los Angeles, Mexico City, Miami, Monterrey, Montreal, New York, Oregon, Panama City, Phoenix, San Francisco, San Jose, Toronto\nCustomer Impact: Prisma Access Scheduled Infrastructure Maintenance for Fedramp Moderate\n\nWe will provide updates when maintenance begins.","incident_id":"rzkc0cp7drrt","created_at":"2026-01-15T05:12:56.672Z","updated_at":"2026-01-15T05:12:56.672Z","display_at":"2026-01-15T05:12:56.672Z","affected_components":[{"code":"d318kyhyctft","name":"Prisma Access Fedramp Mod - Configuration","old_status":"under_maintenance","new_status":"under_maintenance"}],"deliver_notifications":true,"custom_tweet":null,"tweet_id":null}],"components":[{"id":"d318kyhyctft","name":"Configuration","status":"operational","created_at":"2025-11-24T19:15:25.551Z","updated_at":"2026-04-18T16:47:42.263Z","position":1,"description":null,"showcase":false,"start_date":"2025-11-24","group_id":"hrytvpkz4klb","page_id":"v7149scqjn1j","group":false,"only_show_if_degraded":false}],"scheduled_for":"2026-05-15T22:00:00.000Z","scheduled_until":"2026-05-16T04:00:00.000Z"},{"id":"ldxy3zy9pf0s","name":"Scheduled Maintenance (SP-446) : Prisma Access Fedramp High","status":"scheduled","created_at":"2026-01-15T21:58:56.910Z","updated_at":"2026-04-09T19:06:57.119Z","monitoring_at":null,"resolved_at":null,"impact":"maintenance","shortlink":"https://stspg.io/3qbxwk7x6xp0","started_at":"2026-01-15T21:58:56.904Z","page_id":"v7149scqjn1j","incident_updates":[{"id":"bd5ncy0fg89y","status":"scheduled","body":"Update: Changes to Customer Impact.\n\nStatus: Scheduled\nScheduled Window: May 15, 2026, 18:00 - 00:00 (America/New_York)\nAffected Locations: Ashburn, Atlanta, Calgary, Chicago, Columbus, Ohio, Council Bluffs, Dallas, Guadalajara, Guatemala City, Los Angeles, Mexico City, Miami, Monterrey, Montreal, New York, Oregon, Panama City, Phoenix, San Francisco, San Jose, Toronto\nCustomer Impact: Prisma Access team will be performing a scheduled infrastructure maintenance. There will not be any impact to customers network infrastructure. The commits may be impacted\n\nWe will provide updates when maintenance begins.","incident_id":"ldxy3zy9pf0s","created_at":"2026-01-21T00:05:48.810Z","updated_at":"2026-01-21T00:05:48.810Z","display_at":"2026-01-21T00:05:48.810Z","affected_components":null,"deliver_notifications":true,"custom_tweet":null,"tweet_id":null},{"id":"mbjqty412ssh","status":"scheduled","body":"Scheduled maintenance for Configuration\n\nStatus: Scheduled\nScheduled Window: May 15, 2026, 18:00 - 00:00 (America/New_York)\nAffected Locations: Ashburn, Atlanta, Calgary, Chicago, Columbus, Ohio, Council Bluffs, Dallas, Guadalajara, Guatemala City, Los Angeles, Mexico City, Miami, Monterrey, Montreal, New York, Oregon, Panama City, Phoenix, San Francisco, San Jose, Toronto\nCustomer Impact: Prisma Access Scheduled Infrastructure Maintenance for Fedramp High\n\nWe will provide updates when maintenance begins.","incident_id":"ldxy3zy9pf0s","created_at":"2026-01-15T21:58:56.980Z","updated_at":"2026-01-15T21:58:56.980Z","display_at":"2026-01-15T21:58:56.980Z","affected_components":[{"code":"cspk81d43tbn","name":"Prisma Access Fedramp High - Configuration","old_status":"under_maintenance","new_status":"under_maintenance"}],"deliver_notifications":true,"custom_tweet":null,"tweet_id":null}],"components":[{"id":"cspk81d43tbn","name":"Configuration","status":"operational","created_at":"2026-01-06T18:46:17.199Z","updated_at":"2026-04-18T16:47:29.179Z","position":1,"description":null,"showcase":false,"start_date":"2026-01-06","group_id":"5zqrqz0yjy9d","page_id":"v7149scqjn1j","group":false,"only_show_if_degraded":false}],"scheduled_for":"2026-05-15T22:00:00.000Z","scheduled_until":"2026-05-16T04:00:00.000Z"},{"id":"9z9njdkd0zrp","name":"Scheduled Maintenance (SP-374) : Prisma Access","status":"scheduled","created_at":"2026-01-15T05:38:57.951Z","updated_at":"2026-04-09T19:06:57.186Z","monitoring_at":null,"resolved_at":null,"impact":"maintenance","shortlink":"https://stspg.io/6fmgkzq9kdx1","started_at":"2026-01-15T05:38:57.944Z","page_id":"v7149scqjn1j","incident_updates":[{"id":"bk2ktv44g6v9","status":"scheduled","body":"Scheduled maintenance for Configuration\n\nStatus: Scheduled\nScheduled Window: May 15, 2026, 16:00 - 00:00 (America/Los_Angeles)\nAffected Locations: Ashburn, Atlanta, Calgary, Chicago, Columbus, Ohio, Council Bluffs, Dallas, Guadalajara, Guatemala City, Los Angeles, Mexico City, Miami, Monterrey, Montreal, New York, Oregon, Panama City, Phoenix, San Francisco, San Jose, Toronto\nCustomer Impact: Prisma Access Scheduled Infrastructure Maintenance\n\nWe will provide updates when maintenance begins.","incident_id":"9z9njdkd0zrp","created_at":"2026-01-15T05:38:58.019Z","updated_at":"2026-01-15T05:38:58.019Z","display_at":"2026-01-15T05:38:58.019Z","affected_components":[{"code":"pzlzfsqd19dn","name":"Prisma Access - Configuration","old_status":"under_maintenance","new_status":"under_maintenance"}],"deliver_notifications":true,"custom_tweet":null,"tweet_id":null}],"components":[{"id":"pzlzfsqd19dn","name":"Configuration","status":"operational","created_at":"2025-11-24T19:14:49.858Z","updated_at":"2026-04-18T16:48:33.098Z","position":1,"description":null,"showcase":false,"start_date":"2025-11-24","group_id":"39hbssdynzgv","page_id":"v7149scqjn1j","group":false,"only_show_if_degraded":false}],"scheduled_for":"2026-05-15T23:00:00.000Z","scheduled_until":"2026-05-16T07:00:00.000Z"},{"id":"3mpwk8g5mggt","name":"Scheduled Maintenance (SP-333) : Prisma Access Fedramp Mod","status":"scheduled","created_at":"2026-01-15T05:12:47.052Z","updated_at":"2026-04-09T19:06:57.254Z","monitoring_at":null,"resolved_at":null,"impact":"maintenance","shortlink":"https://stspg.io/39xtm00cv5h9","started_at":"2026-01-15T05:12:47.043Z","page_id":"v7149scqjn1j","incident_updates":[{"id":"wkznhdps5sz4","status":"scheduled","body":"Scheduled maintenance for Configuration\n\nStatus: Scheduled\nScheduled Window: May 29, 2026, 18:00 - 00:00 (America/New_York)\nAffected Locations: Ashburn, Atlanta, Calgary, Chicago, Columbus, Ohio, Council Bluffs, Dallas, Guadalajara, Guatemala City, Los Angeles, Mexico City, Miami, Monterrey, Montreal, New York, Oregon, Panama City, Phoenix, San Francisco, San Jose, Toronto\nCustomer Impact: Prisma Access Scheduled Infrastructure Maintenance for Fedramp Moderate\n\nWe will provide updates when maintenance begins.","incident_id":"3mpwk8g5mggt","created_at":"2026-01-15T05:12:47.136Z","updated_at":"2026-01-15T05:12:47.136Z","display_at":"2026-01-15T05:12:47.136Z","affected_components":[{"code":"d318kyhyctft","name":"Prisma Access Fedramp Mod - Configuration","old_status":"under_maintenance","new_status":"under_maintenance"}],"deliver_notifications":true,"custom_tweet":null,"tweet_id":null}],"components":[{"id":"d318kyhyctft","name":"Configuration","status":"operational","created_at":"2025-11-24T19:15:25.551Z","updated_at":"2026-04-18T16:47:42.263Z","position":1,"description":null,"showcase":false,"start_date":"2025-11-24","group_id":"hrytvpkz4klb","page_id":"v7149scqjn1j","group":false,"only_show_if_degraded":false}],"scheduled_for":"2026-05-29T22:00:00.000Z","scheduled_until":"2026-05-30T04:00:00.000Z"},{"id":"24nflg7fywwp","name":"Scheduled Maintenance (SP-447) : Prisma Access Fedramp High","status":"scheduled","created_at":"2026-01-15T21:58:48.179Z","updated_at":"2026-04-09T19:06:57.323Z","monitoring_at":null,"resolved_at":null,"impact":"maintenance","shortlink":"https://stspg.io/q40z048f9bx1","started_at":"2026-01-15T21:58:48.170Z","page_id":"v7149scqjn1j","incident_updates":[{"id":"m460dk017jnl","status":"scheduled","body":"Update: Changes to Customer Impact.\n\nStatus: Scheduled\nScheduled Window: May 29, 2026, 18:00 - 00:00 (America/New_York)\nAffected Locations: Ashburn, Atlanta, Calgary, Chicago, Columbus, Ohio, Council Bluffs, Dallas, Guadalajara, Guatemala City, Los Angeles, Mexico City, Miami, Monterrey, Montreal, New York, Oregon, Panama City, Phoenix, San Francisco, San Jose, Toronto\nCustomer Impact: Prisma Access team will be performing a scheduled infrastructure maintenance. There will not be any impact to customers network infrastructure. The commits may be impacted\n\nWe will provide updates when maintenance begins.","incident_id":"24nflg7fywwp","created_at":"2026-01-21T00:05:40.871Z","updated_at":"2026-01-21T00:05:40.871Z","display_at":"2026-01-21T00:05:40.871Z","affected_components":null,"deliver_notifications":true,"custom_tweet":null,"tweet_id":null},{"id":"s4hrm05320w8","status":"scheduled","body":"Scheduled maintenance for Configuration\n\nStatus: Scheduled\nScheduled Window: May 29, 2026, 18:00 - 00:00 (America/New_York)\nAffected Locations: Ashburn, Atlanta, Calgary, Chicago, Columbus, Ohio, Council Bluffs, Dallas, Guadalajara, Guatemala City, Los Angeles, Mexico City, Miami, Monterrey, Montreal, New York, Oregon, Panama City, Phoenix, San Francisco, San Jose, Toronto\nCustomer Impact: Prisma Access Scheduled Infrastructure Maintenance for Fedramp High\n\nWe will provide updates when maintenance begins.","incident_id":"24nflg7fywwp","created_at":"2026-01-15T21:58:48.265Z","updated_at":"2026-01-15T21:58:48.265Z","display_at":"2026-01-15T21:58:48.265Z","affected_components":[{"code":"cspk81d43tbn","name":"Prisma Access Fedramp High - Configuration","old_status":"under_maintenance","new_status":"under_maintenance"}],"deliver_notifications":true,"custom_tweet":null,"tweet_id":null}],"components":[{"id":"cspk81d43tbn","name":"Configuration","status":"operational","created_at":"2026-01-06T18:46:17.199Z","updated_at":"2026-04-18T16:47:29.179Z","position":1,"description":null,"showcase":false,"start_date":"2026-01-06","group_id":"5zqrqz0yjy9d","page_id":"v7149scqjn1j","group":false,"only_show_if_degraded":false}],"scheduled_for":"2026-05-29T22:00:00.000Z","scheduled_until":"2026-05-30T04:00:00.000Z"},{"id":"9bjpx6xc18gd","name":"Scheduled Maintenance (SP-465) : Prisma Access China","status":"scheduled","created_at":"2026-01-15T22:22:12.295Z","updated_at":"2026-04-09T19:06:57.394Z","monitoring_at":null,"resolved_at":null,"impact":"maintenance","shortlink":"https://stspg.io/lj6npql486hw","started_at":"2026-01-15T22:22:12.289Z","page_id":"v7149scqjn1j","incident_updates":[{"id":"35dmd5bw89pg","status":"scheduled","body":"Update: Changes to Maintenance Scheduled Start, Maintenance Scheduled End.\n\nStatus: Scheduled\nScheduled Window: June 05, 2026, 16:30 - 00:30 (UTC)\nAffected Locations: Beijing, Ningxia\nCustomer Impact: Prisma Access team will be performing a scheduled infrastructure maintenance. There will not be any impact to customers network infrastructure. The commits may be impacted\n\nWe will provide updates when maintenance begins.","incident_id":"9bjpx6xc18gd","created_at":"2026-01-20T23:45:33.640Z","updated_at":"2026-01-20T23:45:33.640Z","display_at":"2026-01-20T23:45:33.640Z","affected_components":null,"deliver_notifications":true,"custom_tweet":null,"tweet_id":null},{"id":"27w2dlv5nfr2","status":"scheduled","body":"Scheduled maintenance for Configuration\n\nStatus: Scheduled\nScheduled Window: May 29, 2026, 16:30 - 00:30 (UTC)\nAffected Locations: Beijing, Ningxia\nCustomer Impact: Prisma Access team will be performing a scheduled infrastructure maintenance. There will not be any impact to customers network infrastructure. The commits may be impacted\n\nWe will provide updates when maintenance begins.","incident_id":"9bjpx6xc18gd","created_at":"2026-01-15T22:22:12.367Z","updated_at":"2026-01-15T22:22:12.367Z","display_at":"2026-01-15T22:22:12.367Z","affected_components":[{"code":"95vjgv7g6zd5","name":"Prisma Access China - Configuration","old_status":"under_maintenance","new_status":"under_maintenance"}],"deliver_notifications":true,"custom_tweet":null,"tweet_id":null}],"components":[{"id":"95vjgv7g6zd5","name":"Configuration","status":"operational","created_at":"2025-11-24T19:15:13.593Z","updated_at":"2026-04-18T16:49:39.242Z","position":1,"description":null,"showcase":false,"start_date":"2025-11-24","group_id":"j3n02tqc8440","page_id":"v7149scqjn1j","group":false,"only_show_if_degraded":false}],"scheduled_for":"2026-06-05T16:30:00.000Z","scheduled_until":"2026-06-06T00:30:00.000Z"},{"id":"x4grcgcxl3l2","name":"Scheduled Maintenance (SP-375) : Prisma Access","status":"scheduled","created_at":"2026-01-15T05:38:50.058Z","updated_at":"2026-04-09T19:06:57.462Z","monitoring_at":null,"resolved_at":null,"impact":"maintenance","shortlink":"https://stspg.io/w278ntzgtt3f","started_at":"2026-01-15T05:38:50.052Z","page_id":"v7149scqjn1j","incident_updates":[{"id":"g2vrnpwzhf2h","status":"scheduled","body":"Update: Changes to Maintenance Scheduled Start, Maintenance Scheduled End, Customer Impact.\n\nStatus: Scheduled\nScheduled Window: June 05, 2026, 16:00 - 00:00 (America/Los_Angeles)\nAffected Locations: Ashburn, Atlanta, Calgary, Chicago, Columbus, Ohio, Council Bluffs, Dallas, Guadalajara, Guatemala City, Los Angeles, Mexico City, Miami, Monterrey, Montreal, New York, Oregon, Panama City, Phoenix, San Francisco, San Jose, Toronto\nCustomer Impact: Prisma Access team will be performing a scheduled infrastructure maintenance. There will not be any impact to customers network infrastructure. The commits may be impacted\n\nWe will provide updates when maintenance begins.","incident_id":"x4grcgcxl3l2","created_at":"2026-01-21T00:06:45.164Z","updated_at":"2026-01-21T00:06:45.164Z","display_at":"2026-01-21T00:06:45.164Z","affected_components":null,"deliver_notifications":true,"custom_tweet":null,"tweet_id":null},{"id":"31c1wqj8gy5b","status":"scheduled","body":"Scheduled maintenance for Configuration\n\nStatus: Scheduled\nScheduled Window: May 29, 2026, 16:00 - 00:00 (America/Los_Angeles)\nAffected Locations: Ashburn, Atlanta, Calgary, Chicago, Columbus, Ohio, Council Bluffs, Dallas, Guadalajara, Guatemala City, Los Angeles, Mexico City, Miami, Monterrey, Montreal, New York, Oregon, Panama City, Phoenix, San Francisco, San Jose, Toronto\nCustomer Impact: Prisma Access Scheduled Infrastructure Maintenance\n\nWe will provide updates when maintenance begins.","incident_id":"x4grcgcxl3l2","created_at":"2026-01-15T05:38:50.124Z","updated_at":"2026-01-15T05:38:50.124Z","display_at":"2026-01-15T05:38:50.124Z","affected_components":[{"code":"pzlzfsqd19dn","name":"Prisma Access - Configuration","old_status":"under_maintenance","new_status":"under_maintenance"}],"deliver_notifications":true,"custom_tweet":null,"tweet_id":null}],"components":[{"id":"pzlzfsqd19dn","name":"Configuration","status":"operational","created_at":"2025-11-24T19:14:49.858Z","updated_at":"2026-04-18T16:48:33.098Z","position":1,"description":null,"showcase":false,"start_date":"2025-11-24","group_id":"39hbssdynzgv","page_id":"v7149scqjn1j","group":false,"only_show_if_degraded":false}],"scheduled_for":"2026-06-05T23:00:00.000Z","scheduled_until":"2026-06-06T07:00:00.000Z"},{"id":"p0zgrpx5s549","name":"Scheduled Maintenance (SP-466) : Prisma Access China","status":"scheduled","created_at":"2026-01-15T22:28:41.058Z","updated_at":"2026-04-09T19:06:57.531Z","monitoring_at":null,"resolved_at":null,"impact":"maintenance","shortlink":"https://stspg.io/zv5dg3nlvk90","started_at":"2026-01-15T22:28:41.050Z","page_id":"v7149scqjn1j","incident_updates":[{"id":"dm900y66kr2z","status":"scheduled","body":"Scheduled maintenance for Configuration\n\nStatus: Scheduled\nScheduled Window: June 12, 2026, 16:30 - 00:30 (UTC)\nAffected Locations: Beijing, Ningxia\nCustomer Impact: Prisma Access team will be performing a scheduled infrastructure maintenance. There will not be any impact to customers network infrastructure. The commits may be impacted\n\nWe will provide updates when maintenance begins.","incident_id":"p0zgrpx5s549","created_at":"2026-01-15T22:28:41.137Z","updated_at":"2026-01-15T22:28:41.137Z","display_at":"2026-01-15T22:28:41.137Z","affected_components":[{"code":"95vjgv7g6zd5","name":"Prisma Access China - Configuration","old_status":"under_maintenance","new_status":"under_maintenance"}],"deliver_notifications":true,"custom_tweet":null,"tweet_id":null}],"components":[{"id":"95vjgv7g6zd5","name":"Configuration","status":"operational","created_at":"2025-11-24T19:15:13.593Z","updated_at":"2026-04-18T16:49:39.242Z","position":1,"description":null,"showcase":false,"start_date":"2025-11-24","group_id":"j3n02tqc8440","page_id":"v7149scqjn1j","group":false,"only_show_if_degraded":false}],"scheduled_for":"2026-06-12T16:30:00.000Z","scheduled_until":"2026-06-13T00:30:00.000Z"},{"id":"g6m82gfgmqwc","name":"Scheduled Maintenance (SP-334) : Prisma Access Fedramp Mod","status":"scheduled","created_at":"2026-01-15T05:12:38.188Z","updated_at":"2026-04-09T19:06:57.664Z","monitoring_at":null,"resolved_at":null,"impact":"maintenance","shortlink":"https://stspg.io/x35qwgbg2fry","started_at":"2026-01-15T05:12:38.180Z","page_id":"v7149scqjn1j","incident_updates":[{"id":"dh75qtv5ynd1","status":"scheduled","body":"Scheduled maintenance for Configuration\n\nStatus: Scheduled\nScheduled Window: June 12, 2026, 18:00 - 00:00 (America/New_York)\nAffected Locations: Ashburn, Atlanta, Calgary, Chicago, Columbus, Ohio, Council Bluffs, Dallas, Guadalajara, Guatemala City, Los Angeles, Mexico City, Miami, Monterrey, Montreal, New York, Oregon, Panama City, Phoenix, San Francisco, San Jose, Toronto\nCustomer Impact: Prisma Access Scheduled Infrastructure Maintenance for Fedramp Moderate\n\nWe will provide updates when maintenance begins.","incident_id":"g6m82gfgmqwc","created_at":"2026-01-15T05:12:38.274Z","updated_at":"2026-01-15T05:12:38.274Z","display_at":"2026-01-15T05:12:38.274Z","affected_components":[{"code":"d318kyhyctft","name":"Prisma Access Fedramp Mod - Configuration","old_status":"under_maintenance","new_status":"under_maintenance"}],"deliver_notifications":true,"custom_tweet":null,"tweet_id":null}],"components":[{"id":"d318kyhyctft","name":"Configuration","status":"operational","created_at":"2025-11-24T19:15:25.551Z","updated_at":"2026-04-18T16:47:42.263Z","position":1,"description":null,"showcase":false,"start_date":"2025-11-24","group_id":"hrytvpkz4klb","page_id":"v7149scqjn1j","group":false,"only_show_if_degraded":false}],"scheduled_for":"2026-06-12T22:00:00.000Z","scheduled_until":"2026-06-13T04:00:00.000Z"},{"id":"1p9t4gv9x4mm","name":"Scheduled Maintenance (SP-448) : Prisma Access Fedramp High","status":"scheduled","created_at":"2026-01-15T22:13:40.315Z","updated_at":"2026-04-09T19:06:57.596Z","monitoring_at":null,"resolved_at":null,"impact":"maintenance","shortlink":"https://stspg.io/xp2cgc7jbtlv","started_at":"2026-01-15T22:13:40.308Z","page_id":"v7149scqjn1j","incident_updates":[{"id":"j8xx21wmgkcy","status":"scheduled","body":"Scheduled maintenance for Configuration\n\nStatus: Scheduled\nScheduled Window: June 12, 2026, 18:00 - 00:00 (America/New_York)\nAffected Locations: Ashburn, Atlanta, Calgary, Chicago, Columbus, Ohio, Council Bluffs, Dallas, Guadalajara, Guatemala City, Los Angeles, Mexico City, Miami, Monterrey, Montreal, New York, Oregon, Panama City, Phoenix, San Francisco, San Jose, Toronto\nCustomer Impact: Prisma Access Scheduled Infrastructure Maintenance for Fedramp High\n\nWe will provide updates when maintenance begins.","incident_id":"1p9t4gv9x4mm","created_at":"2026-01-15T22:13:40.385Z","updated_at":"2026-01-15T22:13:40.385Z","display_at":"2026-01-15T22:13:40.385Z","affected_components":[{"code":"cspk81d43tbn","name":"Prisma Access Fedramp High - Configuration","old_status":"under_maintenance","new_status":"under_maintenance"}],"deliver_notifications":true,"custom_tweet":null,"tweet_id":null}],"components":[{"id":"cspk81d43tbn","name":"Configuration","status":"operational","created_at":"2026-01-06T18:46:17.199Z","updated_at":"2026-04-18T16:47:29.179Z","position":1,"description":null,"showcase":false,"start_date":"2026-01-06","group_id":"5zqrqz0yjy9d","page_id":"v7149scqjn1j","group":false,"only_show_if_degraded":false}],"scheduled_for":"2026-06-12T22:00:00.000Z","scheduled_until":"2026-06-13T04:00:00.000Z"},{"id":"0xb5dgwd7d7l","name":"Scheduled Maintenance (SP-376) : Prisma Access","status":"scheduled","created_at":"2026-01-15T05:38:40.668Z","updated_at":"2026-04-09T19:06:57.734Z","monitoring_at":null,"resolved_at":null,"impact":"maintenance","shortlink":"https://stspg.io/xl5pfxkhhnsm","started_at":"2026-01-15T05:38:40.659Z","page_id":"v7149scqjn1j","incident_updates":[{"id":"5kjkp5k1vy96","status":"scheduled","body":"Scheduled maintenance for Configuration\n\nStatus: Scheduled\nScheduled Window: June 12, 2026, 16:00 - 00:00 (America/Los_Angeles)\nAffected Locations: Ashburn, Atlanta, Calgary, Chicago, Columbus, Ohio, Council Bluffs, Dallas, Guadalajara, Guatemala City, Los Angeles, Mexico City, Miami, Monterrey, Montreal, New York, Oregon, Panama City, Phoenix, San Francisco, San Jose, Toronto\nCustomer Impact: Prisma Access Scheduled Infrastructure Maintenance\n\nWe will provide updates when maintenance begins.","incident_id":"0xb5dgwd7d7l","created_at":"2026-01-15T05:38:40.747Z","updated_at":"2026-01-15T05:38:40.747Z","display_at":"2026-01-15T05:38:40.747Z","affected_components":[{"code":"pzlzfsqd19dn","name":"Prisma Access - Configuration","old_status":"under_maintenance","new_status":"under_maintenance"}],"deliver_notifications":true,"custom_tweet":null,"tweet_id":null}],"components":[{"id":"pzlzfsqd19dn","name":"Configuration","status":"operational","created_at":"2025-11-24T19:14:49.858Z","updated_at":"2026-04-18T16:48:33.098Z","position":1,"description":null,"showcase":false,"start_date":"2025-11-24","group_id":"39hbssdynzgv","page_id":"v7149scqjn1j","group":false,"only_show_if_degraded":false}],"scheduled_for":"2026-06-12T23:00:00.000Z","scheduled_until":"2026-06-13T07:00:00.000Z"}]}