{"page":{"id":"v7149scqjn1j","name":"Prisma SASE","url":"https://sase-secondary.status.paloaltonetworks.com","time_zone":"Etc/UTC","updated_at":"2026-04-20T01:33:46.507Z"},"scheduled_maintenances":[{"id":"s4clqzmfy740","name":"Scheduled Maintenance : Prisma Access","status":"in_progress","created_at":"2026-03-28T00:44:16.373Z","updated_at":"2026-03-30T21:54:34.079Z","monitoring_at":null,"resolved_at":null,"impact":"maintenance","shortlink":"https://stspg.io/fzmv9bxy47wd","started_at":"2026-03-28T00:44:16.364Z","page_id":"v7149scqjn1j","incident_updates":[{"id":"jjm4c64ffk36","status":"in_progress","body":"\u003cp\u003e\u003cstrong\u003eUpdate: Changes to Scheduled End.\u003c/strong\u003e\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eStatus:\u003c/strong\u003e In Progress\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eScheduled Window:\u003c/strong\u003e March 28, 2026, 00:45 - April 30, 2026, 23:59 (UTC)\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eLocations:\u003c/strong\u003e Ashburn, The Dalles\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eImpact:\u003c/strong\u003e\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eIssue Summary:\u003c/strong\u003e\u003c/p\u003e\u003cbr\u003e\u003cp\u003eCustomers using Panorama Cloud Services plugin versions lower than 5.2.0-h84, 6.0.0-h65, or 6.1.0-h5 may experience an issue when attempting to enable or disable Prisma Browser (PB) on the Explicit Proxy Infrastructure page.\u003c/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cbr\u003e\u003cp\u003e\u003cstrong\u003eAffected Plugin Versions:\u003c/strong\u003e\u003c/p\u003e\u003cbr\u003e\u003cul\u003e\u003cli\u003eVersions prior to 5.2.0-h84 (for 5.2.x release)\u003c/li\u003e\u003c/ul\u003e\u003cbr\u003e\u003cul\u003e\u003cli\u003eVersions prior to 6.0.0-h65 (for 6.0.x release)\u003c/li\u003e\u003c/ul\u003e\u003cbr\u003e\u003cul\u003e\u003cli\u003eVersions prior to 6.1.0-h5 (for 6.1.x release)\u003c/li\u003e\u003c/ul\u003e\u003cbr\u003e\u003cbr\u003e\u003cbr\u003e\u003cp\u003e\u003cstrong\u003eImpact Scope:\u003c/strong\u003e\u003c/p\u003e\u003cbr\u003e\u003cul\u003e\u003cli\u003eFirst-time Prisma Browser Enablement: Customers attempting to enable PAB on the Explicit Proxy Infrastructure page for the first time do not see the option to enable Prisma Browser.\u003c/li\u003e\u003c/ul\u003e\u003cbr\u003e\u003cul\u003e\u003cli\u003eExisting Prisma Browser customers: Option to disable Prisma Browser is hidden\u003c/li\u003e\u003c/ul\u003e\u003cbr\u003e\u003cp\u003e\u003cstrong\u003eRecommended Action:\u003c/strong\u003e\u003c/p\u003e\u003cbr\u003e\u003cp\u003eIf you would like to enable or disable PB on the Explicit Proxy Infrastructure page, please upgrade your Panorama Cloud Services plugin to one of the following versions based on your current release:\u003c/p\u003e\u003cbr\u003e\u003cp\u003eCurrent Release |  Recommended Plugin Version\u003c/p\u003e\u003cbr\u003e\u003cp\u003e5.2.x                    |   5.2.0-h84\u003c/p\u003e\u003cbr\u003e\u003cp\u003e6.0.x                    │   6.0.0-h65\u003c/p\u003e\u003cbr\u003e\u003cp\u003e6.1.x                    │    6.1.0-h5\u003c/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cbr\u003e\u003cp\u003e\u003cstrong\u003eUpgrade Instructions:\u003c/strong\u003e\u003c/p\u003e\u003col\u003e\u003cli\u003eNavigate to Panorama \u0026gt; Plugins\u003c/li\u003e\u003cli\u003eCheck for available plugin updates\u003c/li\u003e\u003cli\u003eDownload and install the recommended plugin version for your release\u003c/li\u003e\u003c/ol\u003e\u003cbr\u003e\u003cp\u003eYou can track service status, maintenance-related updates, and sign up for notifications at:\u003c/p\u003e\u003cp\u003e\u003ca href=\"https://sase.status.paloaltonetworks.com/\"\u003ehttps://sase.status.paloaltonetworks.com/\u003c/a\u003e\u003c/p\u003e\u003cbr\u003e\u003cp\u003eIf you have any questions, please open a case at: \u003ca href=\"https://support.paloaltonetworks.com/\"\u003ehttps://support.paloaltonetworks.com/\u003c/a\u003e\u003c/p\u003e","incident_id":"s4clqzmfy740","created_at":"2026-03-30T21:54:34.077Z","updated_at":"2026-03-30T21:54:34.077Z","display_at":"2026-03-30T21:54:34.077Z","affected_components":[{"code":"pzlzfsqd19dn","name":"Prisma Access - Configuration","old_status":"under_maintenance","new_status":"under_maintenance"}],"deliver_notifications":false,"custom_tweet":null,"tweet_id":null},{"id":"7yswkk6c937f","status":"in_progress","body":"\u003cp\u003e\u003cstrong\u003eUpdate: Status changed to In Progress.\u003c/strong\u003e\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eStatus:\u003c/strong\u003e In Progress\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eScheduled Window:\u003c/strong\u003e March 28, 2026, 00:45 - March 31, 2026, 23:59 (UTC)\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eLocations:\u003c/strong\u003e Ashburn, The Dalles\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eImpact:\u003c/strong\u003e\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eIssue Summary:\u003c/strong\u003e\u003c/p\u003e\u003cbr\u003e\u003cp\u003eCustomers using Panorama Cloud Services plugin versions lower than 5.2.0-h84, 6.0.0-h65, or 6.1.0-h5 may experience an issue when attempting to enable or disable Prisma Browser (PB) on the Explicit Proxy Infrastructure page.\u003c/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cbr\u003e\u003cp\u003e\u003cstrong\u003eAffected Plugin Versions:\u003c/strong\u003e\u003c/p\u003e\u003cbr\u003e\u003cul\u003e\u003cli\u003eVersions prior to 5.2.0-h84 (for 5.2.x release)\u003c/li\u003e\u003c/ul\u003e\u003cbr\u003e\u003cul\u003e\u003cli\u003eVersions prior to 6.0.0-h65 (for 6.0.x release)\u003c/li\u003e\u003c/ul\u003e\u003cbr\u003e\u003cul\u003e\u003cli\u003eVersions prior to 6.1.0-h5 (for 6.1.x release)\u003c/li\u003e\u003c/ul\u003e\u003cbr\u003e\u003cbr\u003e\u003cbr\u003e\u003cp\u003e\u003cstrong\u003eImpact Scope:\u003c/strong\u003e\u003c/p\u003e\u003cbr\u003e\u003cul\u003e\u003cli\u003eFirst-time Prisma Browser Enablement: Customers attempting to enable PAB on the Explicit Proxy Infrastructure page for the first time do not see the option to enable Prisma Browser.\u003c/li\u003e\u003c/ul\u003e\u003cbr\u003e\u003cul\u003e\u003cli\u003eExisting Prisma Browser customers: Option to disable Prisma Browser is hidden\u003c/li\u003e\u003c/ul\u003e\u003cbr\u003e\u003cp\u003e\u003cstrong\u003eRecommended Action:\u003c/strong\u003e\u003c/p\u003e\u003cbr\u003e\u003cp\u003eIf you would like to enable or disable PB on the Explicit Proxy Infrastructure page, please upgrade your Panorama Cloud Services plugin to one of the following versions based on your current release:\u003c/p\u003e\u003cbr\u003e\u003cp\u003eCurrent Release |  Recommended Plugin Version\u003c/p\u003e\u003cbr\u003e\u003cp\u003e5.2.x                    |   5.2.0-h84\u003c/p\u003e\u003cbr\u003e\u003cp\u003e6.0.x                    │   6.0.0-h65\u003c/p\u003e\u003cbr\u003e\u003cp\u003e6.1.x                    │    6.1.0-h5\u003c/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cbr\u003e\u003cp\u003e\u003cstrong\u003eUpgrade Instructions:\u003c/strong\u003e\u003c/p\u003e\u003col\u003e\u003cli\u003eNavigate to Panorama \u0026gt; Plugins\u003c/li\u003e\u003cli\u003eCheck for available plugin updates\u003c/li\u003e\u003cli\u003eDownload and install the recommended plugin version for your release\u003c/li\u003e\u003c/ol\u003e\u003cbr\u003e\u003cp\u003eYou can track service status, maintenance-related updates, and sign up for notifications at:\u003c/p\u003e\u003cp\u003e\u003ca href=\"https://sase.status.paloaltonetworks.com/\"\u003ehttps://sase.status.paloaltonetworks.com/\u003c/a\u003e\u003c/p\u003e\u003cbr\u003e\u003cp\u003eIf you have any questions, please open a case at: \u003ca href=\"https://support.paloaltonetworks.com/\"\u003ehttps://support.paloaltonetworks.com/\u003c/a\u003e\u003c/p\u003e","incident_id":"s4clqzmfy740","created_at":"2026-03-28T00:53:45.062Z","updated_at":"2026-03-28T00:53:45.062Z","display_at":"2026-03-28T00:53:45.062Z","affected_components":[{"code":"pzlzfsqd19dn","name":"Prisma Access - Configuration","old_status":"under_maintenance","new_status":"under_maintenance"}],"deliver_notifications":false,"custom_tweet":null,"tweet_id":null},{"id":"559nfz1mf706","status":"scheduled","body":"\u003cp\u003e\u003cstrong\u003eStatus:\u003c/strong\u003e Scheduled\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eScheduled Window:\u003c/strong\u003e March 28, 2026, 00:45 - March 31, 2026, 23:59 (UTC)\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eLocations:\u003c/strong\u003e Ashburn, The Dalles\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eImpact:\u003c/strong\u003e\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eIssue Summary:\u003c/strong\u003e\u003c/p\u003e\u003cbr\u003e\u003cp\u003eCustomers using Panorama Cloud Services plugin versions lower than 5.2.0-h84, 6.0.0-h65, or 6.1.0-h5 may experience an issue when attempting to enable or disable Prisma Browser (PB) on the Explicit Proxy Infrastructure page.\u003c/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cbr\u003e\u003cp\u003e\u003cstrong\u003eAffected Plugin Versions:\u003c/strong\u003e\u003c/p\u003e\u003cbr\u003e\u003cul\u003e\u003cli\u003eVersions prior to 5.2.0-h84 (for 5.2.x release)\u003c/li\u003e\u003c/ul\u003e\u003cbr\u003e\u003cul\u003e\u003cli\u003eVersions prior to 6.0.0-h65 (for 6.0.x release)\u003c/li\u003e\u003c/ul\u003e\u003cbr\u003e\u003cul\u003e\u003cli\u003eVersions prior to 6.1.0-h5 (for 6.1.x release)\u003c/li\u003e\u003c/ul\u003e\u003cbr\u003e\u003cbr\u003e\u003cbr\u003e\u003cp\u003e\u003cstrong\u003eImpact Scope:\u003c/strong\u003e\u003c/p\u003e\u003cbr\u003e\u003cul\u003e\u003cli\u003eFirst-time Prisma Browser Enablement: Customers attempting to enable PAB on the Explicit Proxy Infrastructure page for the first time do not see the option to enable Prisma Browser.\u003c/li\u003e\u003c/ul\u003e\u003cbr\u003e\u003cul\u003e\u003cli\u003eExisting Prisma Browser customers: Option to disable Prisma Browser is hidden\u003c/li\u003e\u003c/ul\u003e\u003cbr\u003e\u003cp\u003e\u003cstrong\u003eRecommended Action:\u003c/strong\u003e\u003c/p\u003e\u003cbr\u003e\u003cp\u003eIf you would like to enable or disable PB on the Explicit Proxy Infrastructure page, please upgrade your Panorama Cloud Services plugin to one of the following versions based on your current release:\u003c/p\u003e\u003cbr\u003e\u003cp\u003eCurrent Release |  Recommended Plugin Version\u003c/p\u003e\u003cbr\u003e\u003cp\u003e5.2.x                    |   5.2.0-h84\u003c/p\u003e\u003cbr\u003e\u003cp\u003e6.0.x                    │   6.0.0-h65\u003c/p\u003e\u003cbr\u003e\u003cp\u003e6.1.x                    │    6.1.0-h5\u003c/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cbr\u003e\u003cp\u003e\u003cstrong\u003eUpgrade Instructions:\u003c/strong\u003e\u003c/p\u003e\u003col\u003e\u003cli\u003eNavigate to Panorama \u0026gt; Plugins\u003c/li\u003e\u003cli\u003eCheck for available plugin updates\u003c/li\u003e\u003cli\u003eDownload and install the recommended plugin version for your release\u003c/li\u003e\u003c/ol\u003e\u003cp\u003e\u003cem\u003eWe will provide updates when maintenance begins.\u003c/em\u003e\u003c/p\u003e","incident_id":"s4clqzmfy740","created_at":"2026-03-28T00:44:16.419Z","updated_at":"2026-03-28T00:44:16.419Z","display_at":"2026-03-28T00:44:16.419Z","affected_components":[{"code":"pzlzfsqd19dn","name":"Prisma Access - Configuration","old_status":"under_maintenance","new_status":"under_maintenance"}],"deliver_notifications":false,"custom_tweet":null,"tweet_id":null}],"components":[{"id":"pzlzfsqd19dn","name":"Configuration","status":"operational","created_at":"2025-11-24T19:14:49.858Z","updated_at":"2026-04-18T16:48:33.098Z","position":1,"description":null,"showcase":false,"start_date":"2025-11-24","group_id":"39hbssdynzgv","page_id":"v7149scqjn1j","group":false,"only_show_if_degraded":false}],"scheduled_for":"2026-03-28T00:45:00.000Z","scheduled_until":"2026-04-30T23:59:00.000Z"}]}