{"page":{"id":"v7149scqjn1j","name":"Prisma SASE","url":"https://sase-secondary.status.paloaltonetworks.com","time_zone":"Etc/UTC","updated_at":"2026-04-20T01:33:46.507Z"},"scheduled_maintenances":[{"id":"0xb5dgwd7d7l","name":"Scheduled Maintenance (SP-376) : Prisma Access","status":"scheduled","created_at":"2026-01-15T05:38:40.668Z","updated_at":"2026-04-09T19:06:57.734Z","monitoring_at":null,"resolved_at":null,"impact":"maintenance","shortlink":"https://stspg.io/xl5pfxkhhnsm","started_at":"2026-01-15T05:38:40.659Z","page_id":"v7149scqjn1j","incident_updates":[{"id":"5kjkp5k1vy96","status":"scheduled","body":"Scheduled maintenance for Configuration\n\nStatus: Scheduled\nScheduled Window: June 12, 2026, 16:00 - 00:00 (America/Los_Angeles)\nAffected Locations: Ashburn, Atlanta, Calgary, Chicago, Columbus, Ohio, Council Bluffs, Dallas, Guadalajara, Guatemala City, Los Angeles, Mexico City, Miami, Monterrey, Montreal, New York, Oregon, Panama City, Phoenix, San Francisco, San Jose, Toronto\nCustomer Impact: Prisma Access Scheduled Infrastructure Maintenance\n\nWe will provide updates when maintenance begins.","incident_id":"0xb5dgwd7d7l","created_at":"2026-01-15T05:38:40.747Z","updated_at":"2026-01-15T05:38:40.747Z","display_at":"2026-01-15T05:38:40.747Z","affected_components":[{"code":"pzlzfsqd19dn","name":"Prisma Access - Configuration","old_status":"under_maintenance","new_status":"under_maintenance"}],"deliver_notifications":true,"custom_tweet":null,"tweet_id":null}],"components":[{"id":"pzlzfsqd19dn","name":"Configuration","status":"operational","created_at":"2025-11-24T19:14:49.858Z","updated_at":"2026-04-18T16:48:33.098Z","position":1,"description":null,"showcase":false,"start_date":"2025-11-24","group_id":"39hbssdynzgv","page_id":"v7149scqjn1j","group":false,"only_show_if_degraded":false}],"scheduled_for":"2026-06-12T23:00:00.000Z","scheduled_until":"2026-06-13T07:00:00.000Z"},{"id":"g6m82gfgmqwc","name":"Scheduled Maintenance (SP-334) : Prisma Access Fedramp Mod","status":"scheduled","created_at":"2026-01-15T05:12:38.188Z","updated_at":"2026-04-09T19:06:57.664Z","monitoring_at":null,"resolved_at":null,"impact":"maintenance","shortlink":"https://stspg.io/x35qwgbg2fry","started_at":"2026-01-15T05:12:38.180Z","page_id":"v7149scqjn1j","incident_updates":[{"id":"dh75qtv5ynd1","status":"scheduled","body":"Scheduled maintenance for Configuration\n\nStatus: Scheduled\nScheduled Window: June 12, 2026, 18:00 - 00:00 (America/New_York)\nAffected Locations: Ashburn, Atlanta, Calgary, Chicago, Columbus, Ohio, Council Bluffs, Dallas, Guadalajara, Guatemala City, Los Angeles, Mexico City, Miami, Monterrey, Montreal, New York, Oregon, Panama City, Phoenix, San Francisco, San Jose, Toronto\nCustomer Impact: Prisma Access Scheduled Infrastructure Maintenance for Fedramp Moderate\n\nWe will provide updates when maintenance begins.","incident_id":"g6m82gfgmqwc","created_at":"2026-01-15T05:12:38.274Z","updated_at":"2026-01-15T05:12:38.274Z","display_at":"2026-01-15T05:12:38.274Z","affected_components":[{"code":"d318kyhyctft","name":"Prisma Access Fedramp Mod - Configuration","old_status":"under_maintenance","new_status":"under_maintenance"}],"deliver_notifications":true,"custom_tweet":null,"tweet_id":null}],"components":[{"id":"d318kyhyctft","name":"Configuration","status":"operational","created_at":"2025-11-24T19:15:25.551Z","updated_at":"2026-04-18T16:47:42.263Z","position":1,"description":null,"showcase":false,"start_date":"2025-11-24","group_id":"hrytvpkz4klb","page_id":"v7149scqjn1j","group":false,"only_show_if_degraded":false}],"scheduled_for":"2026-06-12T22:00:00.000Z","scheduled_until":"2026-06-13T04:00:00.000Z"},{"id":"1p9t4gv9x4mm","name":"Scheduled Maintenance (SP-448) : Prisma Access Fedramp High","status":"scheduled","created_at":"2026-01-15T22:13:40.315Z","updated_at":"2026-04-09T19:06:57.596Z","monitoring_at":null,"resolved_at":null,"impact":"maintenance","shortlink":"https://stspg.io/xp2cgc7jbtlv","started_at":"2026-01-15T22:13:40.308Z","page_id":"v7149scqjn1j","incident_updates":[{"id":"j8xx21wmgkcy","status":"scheduled","body":"Scheduled maintenance for Configuration\n\nStatus: Scheduled\nScheduled Window: June 12, 2026, 18:00 - 00:00 (America/New_York)\nAffected Locations: Ashburn, Atlanta, Calgary, Chicago, Columbus, Ohio, Council Bluffs, Dallas, Guadalajara, Guatemala City, Los Angeles, Mexico City, Miami, Monterrey, Montreal, New York, Oregon, Panama City, Phoenix, San Francisco, San Jose, Toronto\nCustomer Impact: Prisma Access Scheduled Infrastructure Maintenance for Fedramp High\n\nWe will provide updates when maintenance begins.","incident_id":"1p9t4gv9x4mm","created_at":"2026-01-15T22:13:40.385Z","updated_at":"2026-01-15T22:13:40.385Z","display_at":"2026-01-15T22:13:40.385Z","affected_components":[{"code":"cspk81d43tbn","name":"Prisma Access Fedramp High - Configuration","old_status":"under_maintenance","new_status":"under_maintenance"}],"deliver_notifications":true,"custom_tweet":null,"tweet_id":null}],"components":[{"id":"cspk81d43tbn","name":"Configuration","status":"operational","created_at":"2026-01-06T18:46:17.199Z","updated_at":"2026-04-18T16:47:29.179Z","position":1,"description":null,"showcase":false,"start_date":"2026-01-06","group_id":"5zqrqz0yjy9d","page_id":"v7149scqjn1j","group":false,"only_show_if_degraded":false}],"scheduled_for":"2026-06-12T22:00:00.000Z","scheduled_until":"2026-06-13T04:00:00.000Z"},{"id":"p0zgrpx5s549","name":"Scheduled Maintenance (SP-466) : Prisma Access China","status":"scheduled","created_at":"2026-01-15T22:28:41.058Z","updated_at":"2026-04-09T19:06:57.531Z","monitoring_at":null,"resolved_at":null,"impact":"maintenance","shortlink":"https://stspg.io/zv5dg3nlvk90","started_at":"2026-01-15T22:28:41.050Z","page_id":"v7149scqjn1j","incident_updates":[{"id":"dm900y66kr2z","status":"scheduled","body":"Scheduled maintenance for Configuration\n\nStatus: Scheduled\nScheduled Window: June 12, 2026, 16:30 - 00:30 (UTC)\nAffected Locations: Beijing, Ningxia\nCustomer Impact: Prisma Access team will be performing a scheduled infrastructure maintenance. There will not be any impact to customers network infrastructure. The commits may be impacted\n\nWe will provide updates when maintenance begins.","incident_id":"p0zgrpx5s549","created_at":"2026-01-15T22:28:41.137Z","updated_at":"2026-01-15T22:28:41.137Z","display_at":"2026-01-15T22:28:41.137Z","affected_components":[{"code":"95vjgv7g6zd5","name":"Prisma Access China - Configuration","old_status":"under_maintenance","new_status":"under_maintenance"}],"deliver_notifications":true,"custom_tweet":null,"tweet_id":null}],"components":[{"id":"95vjgv7g6zd5","name":"Configuration","status":"operational","created_at":"2025-11-24T19:15:13.593Z","updated_at":"2026-04-18T16:49:39.242Z","position":1,"description":null,"showcase":false,"start_date":"2025-11-24","group_id":"j3n02tqc8440","page_id":"v7149scqjn1j","group":false,"only_show_if_degraded":false}],"scheduled_for":"2026-06-12T16:30:00.000Z","scheduled_until":"2026-06-13T00:30:00.000Z"},{"id":"x4grcgcxl3l2","name":"Scheduled Maintenance (SP-375) : Prisma Access","status":"scheduled","created_at":"2026-01-15T05:38:50.058Z","updated_at":"2026-04-09T19:06:57.462Z","monitoring_at":null,"resolved_at":null,"impact":"maintenance","shortlink":"https://stspg.io/w278ntzgtt3f","started_at":"2026-01-15T05:38:50.052Z","page_id":"v7149scqjn1j","incident_updates":[{"id":"g2vrnpwzhf2h","status":"scheduled","body":"Update: Changes to Maintenance Scheduled Start, Maintenance Scheduled End, Customer Impact.\n\nStatus: Scheduled\nScheduled Window: June 05, 2026, 16:00 - 00:00 (America/Los_Angeles)\nAffected Locations: Ashburn, Atlanta, Calgary, Chicago, Columbus, Ohio, Council Bluffs, Dallas, Guadalajara, Guatemala City, Los Angeles, Mexico City, Miami, Monterrey, Montreal, New York, Oregon, Panama City, Phoenix, San Francisco, San Jose, Toronto\nCustomer Impact: Prisma Access team will be performing a scheduled infrastructure maintenance. There will not be any impact to customers network infrastructure. The commits may be impacted\n\nWe will provide updates when maintenance begins.","incident_id":"x4grcgcxl3l2","created_at":"2026-01-21T00:06:45.164Z","updated_at":"2026-01-21T00:06:45.164Z","display_at":"2026-01-21T00:06:45.164Z","affected_components":null,"deliver_notifications":true,"custom_tweet":null,"tweet_id":null},{"id":"31c1wqj8gy5b","status":"scheduled","body":"Scheduled maintenance for Configuration\n\nStatus: Scheduled\nScheduled Window: May 29, 2026, 16:00 - 00:00 (America/Los_Angeles)\nAffected Locations: Ashburn, Atlanta, Calgary, Chicago, Columbus, Ohio, Council Bluffs, Dallas, Guadalajara, Guatemala City, Los Angeles, Mexico City, Miami, Monterrey, Montreal, New York, Oregon, Panama City, Phoenix, San Francisco, San Jose, Toronto\nCustomer Impact: Prisma Access Scheduled Infrastructure Maintenance\n\nWe will provide updates when maintenance begins.","incident_id":"x4grcgcxl3l2","created_at":"2026-01-15T05:38:50.124Z","updated_at":"2026-01-15T05:38:50.124Z","display_at":"2026-01-15T05:38:50.124Z","affected_components":[{"code":"pzlzfsqd19dn","name":"Prisma Access - Configuration","old_status":"under_maintenance","new_status":"under_maintenance"}],"deliver_notifications":true,"custom_tweet":null,"tweet_id":null}],"components":[{"id":"pzlzfsqd19dn","name":"Configuration","status":"operational","created_at":"2025-11-24T19:14:49.858Z","updated_at":"2026-04-18T16:48:33.098Z","position":1,"description":null,"showcase":false,"start_date":"2025-11-24","group_id":"39hbssdynzgv","page_id":"v7149scqjn1j","group":false,"only_show_if_degraded":false}],"scheduled_for":"2026-06-05T23:00:00.000Z","scheduled_until":"2026-06-06T07:00:00.000Z"},{"id":"9bjpx6xc18gd","name":"Scheduled Maintenance (SP-465) : Prisma Access China","status":"scheduled","created_at":"2026-01-15T22:22:12.295Z","updated_at":"2026-04-09T19:06:57.394Z","monitoring_at":null,"resolved_at":null,"impact":"maintenance","shortlink":"https://stspg.io/lj6npql486hw","started_at":"2026-01-15T22:22:12.289Z","page_id":"v7149scqjn1j","incident_updates":[{"id":"35dmd5bw89pg","status":"scheduled","body":"Update: Changes to Maintenance Scheduled Start, Maintenance Scheduled End.\n\nStatus: Scheduled\nScheduled Window: June 05, 2026, 16:30 - 00:30 (UTC)\nAffected Locations: Beijing, Ningxia\nCustomer Impact: Prisma Access team will be performing a scheduled infrastructure maintenance. There will not be any impact to customers network infrastructure. The commits may be impacted\n\nWe will provide updates when maintenance begins.","incident_id":"9bjpx6xc18gd","created_at":"2026-01-20T23:45:33.640Z","updated_at":"2026-01-20T23:45:33.640Z","display_at":"2026-01-20T23:45:33.640Z","affected_components":null,"deliver_notifications":true,"custom_tweet":null,"tweet_id":null},{"id":"27w2dlv5nfr2","status":"scheduled","body":"Scheduled maintenance for Configuration\n\nStatus: Scheduled\nScheduled Window: May 29, 2026, 16:30 - 00:30 (UTC)\nAffected Locations: Beijing, Ningxia\nCustomer Impact: Prisma Access team will be performing a scheduled infrastructure maintenance. There will not be any impact to customers network infrastructure. The commits may be impacted\n\nWe will provide updates when maintenance begins.","incident_id":"9bjpx6xc18gd","created_at":"2026-01-15T22:22:12.367Z","updated_at":"2026-01-15T22:22:12.367Z","display_at":"2026-01-15T22:22:12.367Z","affected_components":[{"code":"95vjgv7g6zd5","name":"Prisma Access China - Configuration","old_status":"under_maintenance","new_status":"under_maintenance"}],"deliver_notifications":true,"custom_tweet":null,"tweet_id":null}],"components":[{"id":"95vjgv7g6zd5","name":"Configuration","status":"operational","created_at":"2025-11-24T19:15:13.593Z","updated_at":"2026-04-18T16:49:39.242Z","position":1,"description":null,"showcase":false,"start_date":"2025-11-24","group_id":"j3n02tqc8440","page_id":"v7149scqjn1j","group":false,"only_show_if_degraded":false}],"scheduled_for":"2026-06-05T16:30:00.000Z","scheduled_until":"2026-06-06T00:30:00.000Z"},{"id":"24nflg7fywwp","name":"Scheduled Maintenance (SP-447) : Prisma Access Fedramp High","status":"scheduled","created_at":"2026-01-15T21:58:48.179Z","updated_at":"2026-04-09T19:06:57.323Z","monitoring_at":null,"resolved_at":null,"impact":"maintenance","shortlink":"https://stspg.io/q40z048f9bx1","started_at":"2026-01-15T21:58:48.170Z","page_id":"v7149scqjn1j","incident_updates":[{"id":"m460dk017jnl","status":"scheduled","body":"Update: Changes to Customer Impact.\n\nStatus: Scheduled\nScheduled Window: May 29, 2026, 18:00 - 00:00 (America/New_York)\nAffected Locations: Ashburn, Atlanta, Calgary, Chicago, Columbus, Ohio, Council Bluffs, Dallas, Guadalajara, Guatemala City, Los Angeles, Mexico City, Miami, Monterrey, Montreal, New York, Oregon, Panama City, Phoenix, San Francisco, San Jose, Toronto\nCustomer Impact: Prisma Access team will be performing a scheduled infrastructure maintenance. There will not be any impact to customers network infrastructure. The commits may be impacted\n\nWe will provide updates when maintenance begins.","incident_id":"24nflg7fywwp","created_at":"2026-01-21T00:05:40.871Z","updated_at":"2026-01-21T00:05:40.871Z","display_at":"2026-01-21T00:05:40.871Z","affected_components":null,"deliver_notifications":true,"custom_tweet":null,"tweet_id":null},{"id":"s4hrm05320w8","status":"scheduled","body":"Scheduled maintenance for Configuration\n\nStatus: Scheduled\nScheduled Window: May 29, 2026, 18:00 - 00:00 (America/New_York)\nAffected Locations: Ashburn, Atlanta, Calgary, Chicago, Columbus, Ohio, Council Bluffs, Dallas, Guadalajara, Guatemala City, Los Angeles, Mexico City, Miami, Monterrey, Montreal, New York, Oregon, Panama City, Phoenix, San Francisco, San Jose, Toronto\nCustomer Impact: Prisma Access Scheduled Infrastructure Maintenance for Fedramp High\n\nWe will provide updates when maintenance begins.","incident_id":"24nflg7fywwp","created_at":"2026-01-15T21:58:48.265Z","updated_at":"2026-01-15T21:58:48.265Z","display_at":"2026-01-15T21:58:48.265Z","affected_components":[{"code":"cspk81d43tbn","name":"Prisma Access Fedramp High - Configuration","old_status":"under_maintenance","new_status":"under_maintenance"}],"deliver_notifications":true,"custom_tweet":null,"tweet_id":null}],"components":[{"id":"cspk81d43tbn","name":"Configuration","status":"operational","created_at":"2026-01-06T18:46:17.199Z","updated_at":"2026-04-18T16:47:29.179Z","position":1,"description":null,"showcase":false,"start_date":"2026-01-06","group_id":"5zqrqz0yjy9d","page_id":"v7149scqjn1j","group":false,"only_show_if_degraded":false}],"scheduled_for":"2026-05-29T22:00:00.000Z","scheduled_until":"2026-05-30T04:00:00.000Z"},{"id":"3mpwk8g5mggt","name":"Scheduled Maintenance (SP-333) : Prisma Access Fedramp Mod","status":"scheduled","created_at":"2026-01-15T05:12:47.052Z","updated_at":"2026-04-09T19:06:57.254Z","monitoring_at":null,"resolved_at":null,"impact":"maintenance","shortlink":"https://stspg.io/39xtm00cv5h9","started_at":"2026-01-15T05:12:47.043Z","page_id":"v7149scqjn1j","incident_updates":[{"id":"wkznhdps5sz4","status":"scheduled","body":"Scheduled maintenance for Configuration\n\nStatus: Scheduled\nScheduled Window: May 29, 2026, 18:00 - 00:00 (America/New_York)\nAffected Locations: Ashburn, Atlanta, Calgary, Chicago, Columbus, Ohio, Council Bluffs, Dallas, Guadalajara, Guatemala City, Los Angeles, Mexico City, Miami, Monterrey, Montreal, New York, Oregon, Panama City, Phoenix, San Francisco, San Jose, Toronto\nCustomer Impact: Prisma Access Scheduled Infrastructure Maintenance for Fedramp Moderate\n\nWe will provide updates when maintenance begins.","incident_id":"3mpwk8g5mggt","created_at":"2026-01-15T05:12:47.136Z","updated_at":"2026-01-15T05:12:47.136Z","display_at":"2026-01-15T05:12:47.136Z","affected_components":[{"code":"d318kyhyctft","name":"Prisma Access Fedramp Mod - Configuration","old_status":"under_maintenance","new_status":"under_maintenance"}],"deliver_notifications":true,"custom_tweet":null,"tweet_id":null}],"components":[{"id":"d318kyhyctft","name":"Configuration","status":"operational","created_at":"2025-11-24T19:15:25.551Z","updated_at":"2026-04-18T16:47:42.263Z","position":1,"description":null,"showcase":false,"start_date":"2025-11-24","group_id":"hrytvpkz4klb","page_id":"v7149scqjn1j","group":false,"only_show_if_degraded":false}],"scheduled_for":"2026-05-29T22:00:00.000Z","scheduled_until":"2026-05-30T04:00:00.000Z"},{"id":"9z9njdkd0zrp","name":"Scheduled Maintenance (SP-374) : Prisma Access","status":"scheduled","created_at":"2026-01-15T05:38:57.951Z","updated_at":"2026-04-09T19:06:57.186Z","monitoring_at":null,"resolved_at":null,"impact":"maintenance","shortlink":"https://stspg.io/6fmgkzq9kdx1","started_at":"2026-01-15T05:38:57.944Z","page_id":"v7149scqjn1j","incident_updates":[{"id":"bk2ktv44g6v9","status":"scheduled","body":"Scheduled maintenance for Configuration\n\nStatus: Scheduled\nScheduled Window: May 15, 2026, 16:00 - 00:00 (America/Los_Angeles)\nAffected Locations: Ashburn, Atlanta, Calgary, Chicago, Columbus, Ohio, Council Bluffs, Dallas, Guadalajara, Guatemala City, Los Angeles, Mexico City, Miami, Monterrey, Montreal, New York, Oregon, Panama City, Phoenix, San Francisco, San Jose, Toronto\nCustomer Impact: Prisma Access Scheduled Infrastructure Maintenance\n\nWe will provide updates when maintenance begins.","incident_id":"9z9njdkd0zrp","created_at":"2026-01-15T05:38:58.019Z","updated_at":"2026-01-15T05:38:58.019Z","display_at":"2026-01-15T05:38:58.019Z","affected_components":[{"code":"pzlzfsqd19dn","name":"Prisma Access - Configuration","old_status":"under_maintenance","new_status":"under_maintenance"}],"deliver_notifications":true,"custom_tweet":null,"tweet_id":null}],"components":[{"id":"pzlzfsqd19dn","name":"Configuration","status":"operational","created_at":"2025-11-24T19:14:49.858Z","updated_at":"2026-04-18T16:48:33.098Z","position":1,"description":null,"showcase":false,"start_date":"2025-11-24","group_id":"39hbssdynzgv","page_id":"v7149scqjn1j","group":false,"only_show_if_degraded":false}],"scheduled_for":"2026-05-15T23:00:00.000Z","scheduled_until":"2026-05-16T07:00:00.000Z"},{"id":"ldxy3zy9pf0s","name":"Scheduled Maintenance (SP-446) : Prisma Access Fedramp High","status":"scheduled","created_at":"2026-01-15T21:58:56.910Z","updated_at":"2026-04-09T19:06:57.119Z","monitoring_at":null,"resolved_at":null,"impact":"maintenance","shortlink":"https://stspg.io/3qbxwk7x6xp0","started_at":"2026-01-15T21:58:56.904Z","page_id":"v7149scqjn1j","incident_updates":[{"id":"bd5ncy0fg89y","status":"scheduled","body":"Update: Changes to Customer Impact.\n\nStatus: Scheduled\nScheduled Window: May 15, 2026, 18:00 - 00:00 (America/New_York)\nAffected Locations: Ashburn, Atlanta, Calgary, Chicago, Columbus, Ohio, Council Bluffs, Dallas, Guadalajara, Guatemala City, Los Angeles, Mexico City, Miami, Monterrey, Montreal, New York, Oregon, Panama City, Phoenix, San Francisco, San Jose, Toronto\nCustomer Impact: Prisma Access team will be performing a scheduled infrastructure maintenance. There will not be any impact to customers network infrastructure. The commits may be impacted\n\nWe will provide updates when maintenance begins.","incident_id":"ldxy3zy9pf0s","created_at":"2026-01-21T00:05:48.810Z","updated_at":"2026-01-21T00:05:48.810Z","display_at":"2026-01-21T00:05:48.810Z","affected_components":null,"deliver_notifications":true,"custom_tweet":null,"tweet_id":null},{"id":"mbjqty412ssh","status":"scheduled","body":"Scheduled maintenance for Configuration\n\nStatus: Scheduled\nScheduled Window: May 15, 2026, 18:00 - 00:00 (America/New_York)\nAffected Locations: Ashburn, Atlanta, Calgary, Chicago, Columbus, Ohio, Council Bluffs, Dallas, Guadalajara, Guatemala City, Los Angeles, Mexico City, Miami, Monterrey, Montreal, New York, Oregon, Panama City, Phoenix, San Francisco, San Jose, Toronto\nCustomer Impact: Prisma Access Scheduled Infrastructure Maintenance for Fedramp High\n\nWe will provide updates when maintenance begins.","incident_id":"ldxy3zy9pf0s","created_at":"2026-01-15T21:58:56.980Z","updated_at":"2026-01-15T21:58:56.980Z","display_at":"2026-01-15T21:58:56.980Z","affected_components":[{"code":"cspk81d43tbn","name":"Prisma Access Fedramp High - Configuration","old_status":"under_maintenance","new_status":"under_maintenance"}],"deliver_notifications":true,"custom_tweet":null,"tweet_id":null}],"components":[{"id":"cspk81d43tbn","name":"Configuration","status":"operational","created_at":"2026-01-06T18:46:17.199Z","updated_at":"2026-04-18T16:47:29.179Z","position":1,"description":null,"showcase":false,"start_date":"2026-01-06","group_id":"5zqrqz0yjy9d","page_id":"v7149scqjn1j","group":false,"only_show_if_degraded":false}],"scheduled_for":"2026-05-15T22:00:00.000Z","scheduled_until":"2026-05-16T04:00:00.000Z"},{"id":"rzkc0cp7drrt","name":"Scheduled Maintenance (SP-332) : Prisma Access Fedramp Mod","status":"scheduled","created_at":"2026-01-15T05:12:56.604Z","updated_at":"2026-04-09T19:06:57.054Z","monitoring_at":null,"resolved_at":null,"impact":"maintenance","shortlink":"https://stspg.io/68lw7kl6pkzt","started_at":"2026-01-15T05:12:56.597Z","page_id":"v7149scqjn1j","incident_updates":[{"id":"6qj0gg0w0x53","status":"scheduled","body":"Update: Changes to Customer Impact.\n\nStatus: Scheduled\nScheduled Window: May 15, 2026, 18:00 - 00:00 (America/New_York)\nAffected Locations: Ashburn, Atlanta, Calgary, Chicago, Columbus, Ohio, Council Bluffs, Dallas, Guadalajara, Guatemala City, Los Angeles, Mexico City, Miami, Monterrey, Montreal, New York, Oregon, Panama City, Phoenix, San Francisco, San Jose, Toronto\nCustomer Impact: Prisma Access team will be performing a scheduled infrastructure maintenance. There will not be any impact to customers network infrastructure. The commits may be impacted\n\nWe will provide updates when maintenance begins.","incident_id":"rzkc0cp7drrt","created_at":"2026-01-21T00:07:24.317Z","updated_at":"2026-01-21T00:07:24.317Z","display_at":"2026-01-21T00:07:24.317Z","affected_components":null,"deliver_notifications":true,"custom_tweet":null,"tweet_id":null},{"id":"4lyhzj14s591","status":"scheduled","body":"Scheduled maintenance for Configuration\n\nStatus: Scheduled\nScheduled Window: May 15, 2026, 18:00 - 00:00 (America/New_York)\nAffected Locations: Ashburn, Atlanta, Calgary, Chicago, Columbus, Ohio, Council Bluffs, Dallas, Guadalajara, Guatemala City, Los Angeles, Mexico City, Miami, Monterrey, Montreal, New York, Oregon, Panama City, Phoenix, San Francisco, San Jose, Toronto\nCustomer Impact: Prisma Access Scheduled Infrastructure Maintenance for Fedramp Moderate\n\nWe will provide updates when maintenance begins.","incident_id":"rzkc0cp7drrt","created_at":"2026-01-15T05:12:56.672Z","updated_at":"2026-01-15T05:12:56.672Z","display_at":"2026-01-15T05:12:56.672Z","affected_components":[{"code":"d318kyhyctft","name":"Prisma Access Fedramp Mod - Configuration","old_status":"under_maintenance","new_status":"under_maintenance"}],"deliver_notifications":true,"custom_tweet":null,"tweet_id":null}],"components":[{"id":"d318kyhyctft","name":"Configuration","status":"operational","created_at":"2025-11-24T19:15:25.551Z","updated_at":"2026-04-18T16:47:42.263Z","position":1,"description":null,"showcase":false,"start_date":"2025-11-24","group_id":"hrytvpkz4klb","page_id":"v7149scqjn1j","group":false,"only_show_if_degraded":false}],"scheduled_for":"2026-05-15T22:00:00.000Z","scheduled_until":"2026-05-16T04:00:00.000Z"},{"id":"47cd5n8dfs05","name":"Scheduled Maintenance (SP-464) : Prisma Access China","status":"scheduled","created_at":"2026-01-15T22:22:20.898Z","updated_at":"2026-04-09T19:06:56.985Z","monitoring_at":null,"resolved_at":null,"impact":"maintenance","shortlink":"https://stspg.io/r83jnwb3kjcm","started_at":"2026-01-15T22:22:20.890Z","page_id":"v7149scqjn1j","incident_updates":[{"id":"w19gnk7kq7ky","status":"scheduled","body":"Scheduled maintenance for Configuration\n\nStatus: Scheduled\nScheduled Window: May 15, 2026, 16:30 - 00:30 (UTC)\nAffected Locations: Beijing, Ningxia\nCustomer Impact: Prisma Access team will be performing a scheduled infrastructure maintenance. There will not be any impact to customers network infrastructure. The commits may be impacted\n\nWe will provide updates when maintenance begins.","incident_id":"47cd5n8dfs05","created_at":"2026-01-15T22:22:20.975Z","updated_at":"2026-01-15T22:22:20.975Z","display_at":"2026-01-15T22:22:20.975Z","affected_components":[{"code":"95vjgv7g6zd5","name":"Prisma Access China - Configuration","old_status":"under_maintenance","new_status":"under_maintenance"}],"deliver_notifications":true,"custom_tweet":null,"tweet_id":null}],"components":[{"id":"95vjgv7g6zd5","name":"Configuration","status":"operational","created_at":"2025-11-24T19:15:13.593Z","updated_at":"2026-04-18T16:49:39.242Z","position":1,"description":null,"showcase":false,"start_date":"2025-11-24","group_id":"j3n02tqc8440","page_id":"v7149scqjn1j","group":false,"only_show_if_degraded":false}],"scheduled_for":"2026-05-15T16:30:00.000Z","scheduled_until":"2026-05-16T00:30:00.000Z"},{"id":"9lnq16p72j9d","name":"Scheduled Maintenance : Prisma Access","status":"scheduled","created_at":"2026-03-30T15:36:43.860Z","updated_at":"2026-04-09T19:06:56.916Z","monitoring_at":null,"resolved_at":null,"impact":"maintenance","shortlink":"https://stspg.io/vgjjp58vhvw8","started_at":"2026-03-30T15:36:43.843Z","page_id":"v7149scqjn1j","incident_updates":[{"id":"mr3jc9dcdw73","status":"scheduled","body":"\u003cp\u003e\u003cstrong\u003eStatus:\u003c/strong\u003e Scheduled\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eScheduled Window:\u003c/strong\u003e May 15, 2026, 16:30 - 20:30 (UTC)\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eLocations:\u003c/strong\u003e Ashburn, Auckland, Barcelona, Bogota, Brasilia, Brisbane, Calgary, Cape Town, Chennai, Chia, Chicago, Colombo, Dallas, Denver, Dubai, Dublin, Eemshaven, Frankfurt, Guadalajara, Hamburg, Hong Kong, Hyderabad, Islamabad, Jeddah, Jerusalem, Johannesburg, Karachi, Lagos, Lahore, Lima, London, Los Angeles, Madrid, Manama, Marseille, Melbourne, Mexico City, Miami, Moncks Corner, Monterrey, Moscow, Mumbai, Munich, New Delhi, New York City, Osaka, Paris, Perth, Phoenix, Port Moresby, Prague, Quebec, Rio de Janeiro, Riyadh, Rotterdam, Saint Petersburg, Salt Lake City, San Francisco, San Jose, Sao Paulo, Seoul, Singapore, Sydney, The Dalles, Tokyo, Toronto\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eImpact:\u003c/strong\u003e\u003c/p\u003e\u003cp\u003eScheduled maintenance activity for Remote Browser Isolation Management Plane on Friday 15th May 2026 for Prisma Access China and Commercial environments.\u003c/p\u003e\u003cbr\u003e\u003cp\u003eRemote Browser Isolation team will be performing a scheduled maintenance on the infrastructure. Customers using RBI service might witness intermittent performance degradation during this maintenance window.\u003c/p\u003e\u003cbr\u003e\u003cp\u003eWhen: Friday 15th May 2026, from 4.30 PM UTC to 8.30 PM UTC.\u003c/p\u003e\u003cp\u003e\u003cem\u003eWe will provide updates when maintenance begins.\u003c/em\u003e\u003c/p\u003e","incident_id":"9lnq16p72j9d","created_at":"2026-03-30T15:36:43.925Z","updated_at":"2026-03-30T15:36:43.925Z","display_at":"2026-03-30T15:36:43.925Z","affected_components":[{"code":"pzlzfsqd19dn","name":"Prisma Access - Configuration","old_status":"under_maintenance","new_status":"under_maintenance"},{"code":"dtc44jpqpvnz","name":"Prisma Access - Mobile Users","old_status":"degraded_performance","new_status":"degraded_performance"},{"code":"19j5kbnpcls4","name":"Prisma Access - Remote Networks","old_status":"degraded_performance","new_status":"degraded_performance"},{"code":"fnm25l55dtgk","name":"Prisma Access - Service connections","old_status":"degraded_performance","new_status":"degraded_performance"},{"code":"r7pd3s3l9wh7","name":"Prisma Access - Explicit Proxy","old_status":"degraded_performance","new_status":"degraded_performance"},{"code":"pjlc2f20vr0t","name":"Prisma Access - ZTNA Connector","old_status":"operational","new_status":"operational"}],"deliver_notifications":false,"custom_tweet":null,"tweet_id":null}],"components":[{"id":"pzlzfsqd19dn","name":"Configuration","status":"operational","created_at":"2025-11-24T19:14:49.858Z","updated_at":"2026-04-18T16:48:33.098Z","position":1,"description":null,"showcase":false,"start_date":"2025-11-24","group_id":"39hbssdynzgv","page_id":"v7149scqjn1j","group":false,"only_show_if_degraded":false},{"id":"dtc44jpqpvnz","name":"Mobile Users","status":"operational","created_at":"2026-03-11T20:50:17.183Z","updated_at":"2026-04-18T16:48:44.618Z","position":2,"description":null,"showcase":false,"start_date":"2026-03-11","group_id":"39hbssdynzgv","page_id":"v7149scqjn1j","group":false,"only_show_if_degraded":false},{"id":"19j5kbnpcls4","name":"Remote Networks","status":"operational","created_at":"2026-03-11T20:51:07.792Z","updated_at":"2026-04-18T16:48:41.901Z","position":3,"description":null,"showcase":false,"start_date":"2026-03-11","group_id":"39hbssdynzgv","page_id":"v7149scqjn1j","group":false,"only_show_if_degraded":false},{"id":"fnm25l55dtgk","name":"Service connections","status":"operational","created_at":"2026-03-11T20:52:27.059Z","updated_at":"2026-04-18T16:48:39.318Z","position":4,"description":null,"showcase":false,"start_date":"2026-03-11","group_id":"39hbssdynzgv","page_id":"v7149scqjn1j","group":false,"only_show_if_degraded":false},{"id":"r7pd3s3l9wh7","name":"Explicit Proxy","status":"operational","created_at":"2026-03-11T20:53:35.195Z","updated_at":"2026-04-18T16:48:37.148Z","position":5,"description":null,"showcase":false,"start_date":"2026-03-11","group_id":"39hbssdynzgv","page_id":"v7149scqjn1j","group":false,"only_show_if_degraded":false},{"id":"pjlc2f20vr0t","name":"ZTNA Connector","status":"operational","created_at":"2026-03-11T20:53:48.627Z","updated_at":"2026-04-18T16:48:35.212Z","position":6,"description":null,"showcase":false,"start_date":"2026-03-11","group_id":"39hbssdynzgv","page_id":"v7149scqjn1j","group":false,"only_show_if_degraded":false}],"scheduled_for":"2026-05-15T16:30:00.000Z","scheduled_until":"2026-05-15T20:30:00.000Z"},{"id":"ngwjlgb3xrnj","name":"Scheduled Maintenance : Prisma Access China","status":"scheduled","created_at":"2026-03-30T15:36:11.023Z","updated_at":"2026-04-09T19:06:56.845Z","monitoring_at":null,"resolved_at":null,"impact":"maintenance","shortlink":"https://stspg.io/p4pvxvxz56by","started_at":"2026-03-30T15:36:11.005Z","page_id":"v7149scqjn1j","incident_updates":[{"id":"tzpfvg6whb25","status":"scheduled","body":"\u003cp\u003e\u003cstrong\u003eStatus:\u003c/strong\u003e Scheduled\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eScheduled Window:\u003c/strong\u003e May 15, 2026, 16:30 - 20:30 (UTC)\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eLocations:\u003c/strong\u003e Beijing, Hong Kong, Ningxia\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eImpact:\u003c/strong\u003e\u003c/p\u003e\u003cp\u003eScheduled maintenance activity for Remote Browser Isolation Management Plane on Friday 15th May 2026 for Prisma Access China environment.\u003c/p\u003e\u003cbr\u003e\u003cp\u003eRemote Browser Isolation team will be performing a scheduled maintenance on the infrastructure. Customers using RBI service might witness intermittent performance degradation during this maintenance window.\u003c/p\u003e\u003cbr\u003e\u003cp\u003eWhen: Friday  15th May 2026, from 4.30 PM UTC to 8.30 PM UTC.\u003c/p\u003e\u003cp\u003e\u003cem\u003eWe will provide updates when maintenance begins.\u003c/em\u003e\u003c/p\u003e","incident_id":"ngwjlgb3xrnj","created_at":"2026-03-30T15:36:11.094Z","updated_at":"2026-03-30T15:36:11.094Z","display_at":"2026-03-30T15:36:11.094Z","affected_components":[{"code":"95vjgv7g6zd5","name":"Prisma Access China - Configuration","old_status":"under_maintenance","new_status":"under_maintenance"},{"code":"1tbnqdmf3kmb","name":"Prisma Access China - Mobile Users","old_status":"operational","new_status":"operational"},{"code":"92btn931r1hx","name":"Prisma Access China - Remote Networks","old_status":"operational","new_status":"operational"},{"code":"5x8qz5w1sr6g","name":"Prisma Access China - Service connections","old_status":"operational","new_status":"operational"},{"code":"x7r8j89mkrz8","name":"Prisma Access China - Explicit Proxy","old_status":"operational","new_status":"operational"},{"code":"xkrpgtfjgb59","name":"Prisma Access China - ZTNA Connector","old_status":"operational","new_status":"operational"}],"deliver_notifications":false,"custom_tweet":null,"tweet_id":null}],"components":[{"id":"95vjgv7g6zd5","name":"Configuration","status":"operational","created_at":"2025-11-24T19:15:13.593Z","updated_at":"2026-04-18T16:49:39.242Z","position":1,"description":null,"showcase":false,"start_date":"2025-11-24","group_id":"j3n02tqc8440","page_id":"v7149scqjn1j","group":false,"only_show_if_degraded":false},{"id":"1tbnqdmf3kmb","name":"Mobile Users","status":"operational","created_at":"2026-03-11T20:50:56.387Z","updated_at":"2026-04-18T16:49:37.033Z","position":2,"description":null,"showcase":false,"start_date":"2026-03-11","group_id":"j3n02tqc8440","page_id":"v7149scqjn1j","group":false,"only_show_if_degraded":false},{"id":"92btn931r1hx","name":"Remote Networks","status":"operational","created_at":"2026-03-11T20:51:58.629Z","updated_at":"2026-04-18T16:49:16.998Z","position":3,"description":null,"showcase":false,"start_date":"2026-03-11","group_id":"j3n02tqc8440","page_id":"v7149scqjn1j","group":false,"only_show_if_degraded":false},{"id":"5x8qz5w1sr6g","name":"Service connections","status":"operational","created_at":"2026-03-11T20:53:00.241Z","updated_at":"2026-04-18T16:49:34.735Z","position":4,"description":null,"showcase":false,"start_date":"2026-03-11","group_id":"j3n02tqc8440","page_id":"v7149scqjn1j","group":false,"only_show_if_degraded":false},{"id":"x7r8j89mkrz8","name":"Explicit Proxy","status":"operational","created_at":"2026-03-11T20:53:17.801Z","updated_at":"2026-04-18T16:49:32.409Z","position":5,"description":null,"showcase":false,"start_date":"2026-03-11","group_id":"j3n02tqc8440","page_id":"v7149scqjn1j","group":false,"only_show_if_degraded":false},{"id":"xkrpgtfjgb59","name":"ZTNA Connector","status":"operational","created_at":"2026-03-11T20:54:12.757Z","updated_at":"2026-04-18T16:49:30.194Z","position":6,"description":null,"showcase":false,"start_date":"2026-03-11","group_id":"j3n02tqc8440","page_id":"v7149scqjn1j","group":false,"only_show_if_degraded":false}],"scheduled_for":"2026-05-15T16:30:00.000Z","scheduled_until":"2026-05-15T20:30:00.000Z"},{"id":"3q38qpwcxv77","name":"Scheduled Maintenance (SP-373) : Prisma Access","status":"scheduled","created_at":"2026-01-15T05:39:05.863Z","updated_at":"2026-04-09T19:06:56.753Z","monitoring_at":null,"resolved_at":null,"impact":"maintenance","shortlink":"https://stspg.io/4gr4jkg14278","started_at":"2026-01-15T05:39:05.855Z","page_id":"v7149scqjn1j","incident_updates":[{"id":"1y32hms83j47","status":"scheduled","body":"Update: Changes to Maintenance Scheduled Start, Maintenance Scheduled End, Customer Impact.\n\nStatus: Scheduled\nScheduled Window: May 01, 2026, 16:00 - 00:00 (America/Los_Angeles)\nAffected Locations: Ashburn, Atlanta, Calgary, Chicago, Columbus, Ohio, Council Bluffs, Dallas, Guadalajara, Guatemala City, Los Angeles, Mexico City, Miami, Monterrey, Montreal, New York, Oregon, Panama City, Phoenix, San Francisco, San Jose, Toronto\nCustomer Impact: Prisma Access team will be performing a scheduled infrastructure maintenance. There will not be any impact to customers network infrastructure. The commits may be impacted\n\nWe will provide updates when maintenance begins.","incident_id":"3q38qpwcxv77","created_at":"2026-01-20T23:53:56.717Z","updated_at":"2026-01-20T23:53:56.717Z","display_at":"2026-01-20T23:53:56.717Z","affected_components":null,"deliver_notifications":true,"custom_tweet":null,"tweet_id":null},{"id":"c99ztz6926lm","status":"scheduled","body":"Scheduled maintenance for Configuration\n\nStatus: Scheduled\nScheduled Window: April 24, 2026, 16:00 - 00:00 (America/Los_Angeles)\nAffected Locations: Ashburn, Atlanta, Calgary, Chicago, Columbus, Ohio, Council Bluffs, Dallas, Guadalajara, Guatemala City, Los Angeles, Mexico City, Miami, Monterrey, Montreal, New York, Oregon, Panama City, Phoenix, San Francisco, San Jose, Toronto\nCustomer Impact: Prisma Access Scheduled Infrastructure Maintenance\n\nWe will provide updates when maintenance begins.","incident_id":"3q38qpwcxv77","created_at":"2026-01-15T05:39:05.941Z","updated_at":"2026-01-15T05:39:05.941Z","display_at":"2026-01-15T05:39:05.941Z","affected_components":[{"code":"pzlzfsqd19dn","name":"Prisma Access - Configuration","old_status":"under_maintenance","new_status":"under_maintenance"}],"deliver_notifications":true,"custom_tweet":null,"tweet_id":null}],"components":[{"id":"pzlzfsqd19dn","name":"Configuration","status":"operational","created_at":"2025-11-24T19:14:49.858Z","updated_at":"2026-04-18T16:48:33.098Z","position":1,"description":null,"showcase":false,"start_date":"2025-11-24","group_id":"39hbssdynzgv","page_id":"v7149scqjn1j","group":false,"only_show_if_degraded":false}],"scheduled_for":"2026-05-01T23:00:00.000Z","scheduled_until":"2026-05-02T07:00:00.000Z"},{"id":"lv1y92wx9561","name":"Scheduled Maintenance (SP-463) : Prisma Access China","status":"scheduled","created_at":"2026-01-15T22:22:30.759Z","updated_at":"2026-04-09T19:06:56.679Z","monitoring_at":null,"resolved_at":null,"impact":"maintenance","shortlink":"https://stspg.io/kjjb67g1k3f6","started_at":"2026-01-15T22:22:30.750Z","page_id":"v7149scqjn1j","incident_updates":[{"id":"bths7zgd8stl","status":"scheduled","body":"Update: Changes to Maintenance Scheduled Start, Maintenance Scheduled End.\n\nStatus: Scheduled\nScheduled Window: May 01, 2026, 16:30 - 00:30 (UTC)\nAffected Locations: Beijing, Ningxia\nCustomer Impact: Prisma Access team will be performing a scheduled infrastructure maintenance. There will not be any impact to customers network infrastructure. The commits may be impacted\n\nWe will provide updates when maintenance begins.","incident_id":"lv1y92wx9561","created_at":"2026-01-20T23:45:41.541Z","updated_at":"2026-01-20T23:45:41.541Z","display_at":"2026-01-20T23:45:41.541Z","affected_components":null,"deliver_notifications":true,"custom_tweet":null,"tweet_id":null},{"id":"z6352g4qf3z4","status":"scheduled","body":"Scheduled maintenance for Configuration\n\nStatus: Scheduled\nScheduled Window: April 24, 2026, 16:30 - 00:30 (UTC)\nAffected Locations: Beijing, Ningxia\nCustomer Impact: Prisma Access team will be performing a scheduled infrastructure maintenance. There will not be any impact to customers network infrastructure. The commits may be impacted\n\nWe will provide updates when maintenance begins.","incident_id":"lv1y92wx9561","created_at":"2026-01-15T22:22:30.846Z","updated_at":"2026-01-15T22:22:30.846Z","display_at":"2026-01-15T22:22:30.846Z","affected_components":[{"code":"95vjgv7g6zd5","name":"Prisma Access China - Configuration","old_status":"under_maintenance","new_status":"under_maintenance"}],"deliver_notifications":true,"custom_tweet":null,"tweet_id":null}],"components":[{"id":"95vjgv7g6zd5","name":"Configuration","status":"operational","created_at":"2025-11-24T19:15:13.593Z","updated_at":"2026-04-18T16:49:39.242Z","position":1,"description":null,"showcase":false,"start_date":"2025-11-24","group_id":"j3n02tqc8440","page_id":"v7149scqjn1j","group":false,"only_show_if_degraded":false}],"scheduled_for":"2026-05-01T16:30:00.000Z","scheduled_until":"2026-05-02T00:30:00.000Z"},{"id":"2fz7ssp63yzp","name":"Scheduled Maintenance (SP-445) : Prisma Access Fedramp High","status":"scheduled","created_at":"2026-01-15T21:59:06.992Z","updated_at":"2026-04-09T19:06:56.609Z","monitoring_at":null,"resolved_at":null,"impact":"maintenance","shortlink":"https://stspg.io/fn6v7zjrvlk8","started_at":"2026-01-15T21:59:06.985Z","page_id":"v7149scqjn1j","incident_updates":[{"id":"xyq41g7fpn7g","status":"scheduled","body":"Update: Changes to Customer Impact.\n\nStatus: Scheduled\nScheduled Window: April 24, 2026, 18:00 - 00:00 (America/New_York)\nAffected Locations: Ashburn, Atlanta, Calgary, Chicago, Columbus, Ohio, Council Bluffs, Dallas, Guadalajara, Guatemala City, Los Angeles, Mexico City, Miami, Monterrey, Montreal, New York, Oregon, Panama City, Phoenix, San Francisco, San Jose, Toronto\nCustomer Impact: Prisma Access team will be performing a scheduled infrastructure maintenance. There will not be any impact to customers network infrastructure. The commits may be impacted\n\nWe will provide updates when maintenance begins.","incident_id":"2fz7ssp63yzp","created_at":"2026-01-21T00:05:57.056Z","updated_at":"2026-01-21T00:05:57.056Z","display_at":"2026-01-21T00:05:57.056Z","affected_components":null,"deliver_notifications":true,"custom_tweet":null,"tweet_id":null},{"id":"2hlf3fvj96zj","status":"scheduled","body":"Scheduled maintenance for Configuration\n\nStatus: Scheduled\nScheduled Window: April 24, 2026, 18:00 - 00:00 (America/New_York)\nAffected Locations: Ashburn, Atlanta, Calgary, Chicago, Columbus, Ohio, Council Bluffs, Dallas, Guadalajara, Guatemala City, Los Angeles, Mexico City, Miami, Monterrey, Montreal, New York, Oregon, Panama City, Phoenix, San Francisco, San Jose, Toronto\nCustomer Impact: Prisma Access Scheduled Infrastructure Maintenance for Fedramp High\n\nWe will provide updates when maintenance begins.","incident_id":"2fz7ssp63yzp","created_at":"2026-01-15T21:59:07.068Z","updated_at":"2026-01-15T21:59:07.068Z","display_at":"2026-01-15T21:59:07.068Z","affected_components":[{"code":"cspk81d43tbn","name":"Prisma Access Fedramp High - Configuration","old_status":"under_maintenance","new_status":"under_maintenance"}],"deliver_notifications":true,"custom_tweet":null,"tweet_id":null}],"components":[{"id":"cspk81d43tbn","name":"Configuration","status":"operational","created_at":"2026-01-06T18:46:17.199Z","updated_at":"2026-04-18T16:47:29.179Z","position":1,"description":null,"showcase":false,"start_date":"2026-01-06","group_id":"5zqrqz0yjy9d","page_id":"v7149scqjn1j","group":false,"only_show_if_degraded":false}],"scheduled_for":"2026-04-24T22:00:00.000Z","scheduled_until":"2026-04-25T04:00:00.000Z"},{"id":"npq9b3trtq0h","name":"Scheduled Maintenance (SP-331) : Prisma Access Fedramp Mod","status":"scheduled","created_at":"2026-01-15T05:13:20.439Z","updated_at":"2026-04-09T19:06:56.541Z","monitoring_at":null,"resolved_at":null,"impact":"maintenance","shortlink":"https://stspg.io/ss11pknypc3h","started_at":"2026-01-15T05:13:20.432Z","page_id":"v7149scqjn1j","incident_updates":[{"id":"xf624962sj9l","status":"scheduled","body":"Update: Changes to Customer Impact.\n\nStatus: Scheduled\nScheduled Window: April 24, 2026, 18:00 - 00:00 (America/New_York)\nAffected Locations: Ashburn, Atlanta, Calgary, Chicago, Columbus, Ohio, Council Bluffs, Dallas, Guadalajara, Guatemala City, Los Angeles, Mexico City, Miami, Monterrey, Montreal, New York, Oregon, Panama City, Phoenix, San Francisco, San Jose, Toronto\nCustomer Impact: Prisma Access team will be performing a scheduled infrastructure maintenance. There will not be any impact to customers network infrastructure. The commits may be impacted\n\nWe will provide updates when maintenance begins.","incident_id":"npq9b3trtq0h","created_at":"2026-01-21T00:07:31.753Z","updated_at":"2026-01-21T00:07:31.753Z","display_at":"2026-01-21T00:07:31.753Z","affected_components":null,"deliver_notifications":true,"custom_tweet":null,"tweet_id":null},{"id":"42z2wmsys2n5","status":"scheduled","body":"Scheduled maintenance for Configuration\n\nStatus: Scheduled\nScheduled Window: April 24, 2026, 18:00 - 00:00 (America/New_York)\nAffected Locations: Ashburn, Atlanta, Calgary, Chicago, Columbus, Ohio, Council Bluffs, Dallas, Guadalajara, Guatemala City, Los Angeles, Mexico City, Miami, Monterrey, Montreal, New York, Oregon, Panama City, Phoenix, San Francisco, San Jose, Toronto\nCustomer Impact: Prisma Access Scheduled Infrastructure Maintenance for Fedramp Moderate\n\nWe will provide updates when maintenance begins.","incident_id":"npq9b3trtq0h","created_at":"2026-01-15T05:13:20.507Z","updated_at":"2026-01-15T05:13:20.507Z","display_at":"2026-01-15T05:13:20.507Z","affected_components":[{"code":"d318kyhyctft","name":"Prisma Access Fedramp Mod - Configuration","old_status":"under_maintenance","new_status":"under_maintenance"}],"deliver_notifications":true,"custom_tweet":null,"tweet_id":null}],"components":[{"id":"d318kyhyctft","name":"Configuration","status":"operational","created_at":"2025-11-24T19:15:25.551Z","updated_at":"2026-04-18T16:47:42.263Z","position":1,"description":null,"showcase":false,"start_date":"2025-11-24","group_id":"hrytvpkz4klb","page_id":"v7149scqjn1j","group":false,"only_show_if_degraded":false}],"scheduled_for":"2026-04-24T22:00:00.000Z","scheduled_until":"2026-04-25T04:00:00.000Z"},{"id":"5d2tm5htlbby","name":"Scheduled Maintenance : Prisma Access","status":"scheduled","created_at":"2026-04-02T09:34:38.748Z","updated_at":"2026-04-09T19:06:56.441Z","monitoring_at":null,"resolved_at":null,"impact":"maintenance","shortlink":"https://stspg.io/88l9krsc08r7","started_at":"2026-04-02T09:34:38.735Z","page_id":"v7149scqjn1j","incident_updates":[{"id":"fpz85prbzx08","status":"scheduled","body":"\u003cp\u003e\u003cstrong\u003eStatus:\u003c/strong\u003e Scheduled\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eScheduled Window:\u003c/strong\u003e April 24, 2026, 16:30 - 20:30 (UTC)\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eLocations:\u003c/strong\u003e Ashburn, Auckland, Barcelona, Bogota, Brasilia, Brisbane, Calgary, Cape Town, Chennai, Chia, Chicago, Colombo, Dallas, Denver, Dubai, Dublin, Eemshaven, Frankfurt, Guadalajara, Hamburg, Hong Kong, Hyderabad, Islamabad, Jeddah, Jerusalem, Johannesburg, Karachi, Lagos, Lahore, Lima, London, Los Angeles, Madrid, Manama, Marseille, Melbourne, Mexico City, Miami, Moncks Corner, Monterrey, Moscow, Mumbai, Munich, New Delhi, New York City, Osaka, Paris, Perth, Phoenix, Port Moresby, Prague, Quebec, Rio de Janeiro, Riyadh, Rotterdam, Saint Petersburg, Salt Lake City, San Francisco, San Jose, Sao Paulo, Seoul, Singapore, Sydney, The Dalles, Tokyo, Toronto\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eImpact:\u003c/strong\u003e\u003c/p\u003e\u003cp\u003eScheduled maintenance activity for Remote Browser Isolation Management Plane on Friday April 24th 2026 for Prisma Access China and Commercial environments.\u003c/p\u003e\u003cbr\u003e\u003cp\u003eRemote Browser Isolation team will be performing a scheduled maintenance on the infrastructure. Customers using RBI service might witness intermittent performance degradation during this maintenance window.\u003c/p\u003e\u003cbr\u003e\u003cp\u003eWhen: Friday 24th April 2026, from 4.30 PM UTC to 8.30 PM UTC.\u003c/p\u003e\u003cp\u003e\u003cem\u003eWe will provide updates when maintenance begins.\u003c/em\u003e\u003c/p\u003e","incident_id":"5d2tm5htlbby","created_at":"2026-04-02T09:34:38.827Z","updated_at":"2026-04-02T09:34:38.827Z","display_at":"2026-04-02T09:34:38.827Z","affected_components":[{"code":"pzlzfsqd19dn","name":"Prisma Access - Configuration","old_status":"under_maintenance","new_status":"under_maintenance"},{"code":"dtc44jpqpvnz","name":"Prisma Access - Mobile Users","old_status":"degraded_performance","new_status":"degraded_performance"},{"code":"19j5kbnpcls4","name":"Prisma Access - Remote Networks","old_status":"degraded_performance","new_status":"degraded_performance"},{"code":"fnm25l55dtgk","name":"Prisma Access - Service connections","old_status":"degraded_performance","new_status":"degraded_performance"},{"code":"r7pd3s3l9wh7","name":"Prisma Access - Explicit Proxy","old_status":"degraded_performance","new_status":"degraded_performance"},{"code":"pjlc2f20vr0t","name":"Prisma Access - ZTNA Connector","old_status":"operational","new_status":"operational"}],"deliver_notifications":false,"custom_tweet":null,"tweet_id":null}],"components":[{"id":"pzlzfsqd19dn","name":"Configuration","status":"operational","created_at":"2025-11-24T19:14:49.858Z","updated_at":"2026-04-18T16:48:33.098Z","position":1,"description":null,"showcase":false,"start_date":"2025-11-24","group_id":"39hbssdynzgv","page_id":"v7149scqjn1j","group":false,"only_show_if_degraded":false},{"id":"dtc44jpqpvnz","name":"Mobile Users","status":"operational","created_at":"2026-03-11T20:50:17.183Z","updated_at":"2026-04-18T16:48:44.618Z","position":2,"description":null,"showcase":false,"start_date":"2026-03-11","group_id":"39hbssdynzgv","page_id":"v7149scqjn1j","group":false,"only_show_if_degraded":false},{"id":"19j5kbnpcls4","name":"Remote Networks","status":"operational","created_at":"2026-03-11T20:51:07.792Z","updated_at":"2026-04-18T16:48:41.901Z","position":3,"description":null,"showcase":false,"start_date":"2026-03-11","group_id":"39hbssdynzgv","page_id":"v7149scqjn1j","group":false,"only_show_if_degraded":false},{"id":"fnm25l55dtgk","name":"Service connections","status":"operational","created_at":"2026-03-11T20:52:27.059Z","updated_at":"2026-04-18T16:48:39.318Z","position":4,"description":null,"showcase":false,"start_date":"2026-03-11","group_id":"39hbssdynzgv","page_id":"v7149scqjn1j","group":false,"only_show_if_degraded":false},{"id":"r7pd3s3l9wh7","name":"Explicit Proxy","status":"operational","created_at":"2026-03-11T20:53:35.195Z","updated_at":"2026-04-18T16:48:37.148Z","position":5,"description":null,"showcase":false,"start_date":"2026-03-11","group_id":"39hbssdynzgv","page_id":"v7149scqjn1j","group":false,"only_show_if_degraded":false},{"id":"pjlc2f20vr0t","name":"ZTNA Connector","status":"operational","created_at":"2026-03-11T20:53:48.627Z","updated_at":"2026-04-18T16:48:35.212Z","position":6,"description":null,"showcase":false,"start_date":"2026-03-11","group_id":"39hbssdynzgv","page_id":"v7149scqjn1j","group":false,"only_show_if_degraded":false}],"scheduled_for":"2026-04-24T16:30:00.000Z","scheduled_until":"2026-04-24T20:30:00.000Z"},{"id":"bk06mzdmwfgx","name":"Scheduled Maintenance : Prisma Access China","status":"scheduled","created_at":"2026-03-30T13:32:05.274Z","updated_at":"2026-04-09T19:06:56.371Z","monitoring_at":null,"resolved_at":null,"impact":"maintenance","shortlink":"https://stspg.io/f36hgq6tw905","started_at":"2026-03-30T13:32:05.257Z","page_id":"v7149scqjn1j","incident_updates":[{"id":"m5ssy7r0f5c1","status":"scheduled","body":"\u003cp\u003e\u003cstrong\u003eStatus:\u003c/strong\u003e Scheduled\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eScheduled Window:\u003c/strong\u003e April 24, 2026, 16:30 - 20:30 (UTC)\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eLocations:\u003c/strong\u003e Beijing, Hong Kong, Ningxia\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eImpact:\u003c/strong\u003e\u003c/p\u003e\u003cp\u003eScheduled maintenance activity for Remote Browser Isolation Management Plane on Friday 24th April 2026 for Prisma Access China environment.\u003c/p\u003e\u003cbr\u003e\u003cp\u003eRemote Browser Isolation team will be performing a scheduled maintenance on the infrastructure. Customers using RBI service might witness intermittent performance degradation during this maintenance window.\u003c/p\u003e\u003cbr\u003e\u003cp\u003eWhen: Friday 24th April 2026, from 4.30 PM UTC to 8.30 PM UTC.\u003c/p\u003e\u003cp\u003e\u003cem\u003eWe will provide updates when maintenance begins.\u003c/em\u003e\u003c/p\u003e","incident_id":"bk06mzdmwfgx","created_at":"2026-03-30T13:32:05.359Z","updated_at":"2026-03-30T13:32:05.359Z","display_at":"2026-03-30T13:32:05.359Z","affected_components":[{"code":"95vjgv7g6zd5","name":"Prisma Access China - Configuration","old_status":"under_maintenance","new_status":"under_maintenance"},{"code":"1tbnqdmf3kmb","name":"Prisma Access China - Mobile Users","old_status":"operational","new_status":"operational"},{"code":"92btn931r1hx","name":"Prisma Access China - Remote Networks","old_status":"operational","new_status":"operational"},{"code":"5x8qz5w1sr6g","name":"Prisma Access China - Service connections","old_status":"operational","new_status":"operational"},{"code":"x7r8j89mkrz8","name":"Prisma Access China - Explicit Proxy","old_status":"operational","new_status":"operational"},{"code":"xkrpgtfjgb59","name":"Prisma Access China - ZTNA Connector","old_status":"operational","new_status":"operational"}],"deliver_notifications":false,"custom_tweet":null,"tweet_id":null}],"components":[{"id":"95vjgv7g6zd5","name":"Configuration","status":"operational","created_at":"2025-11-24T19:15:13.593Z","updated_at":"2026-04-18T16:49:39.242Z","position":1,"description":null,"showcase":false,"start_date":"2025-11-24","group_id":"j3n02tqc8440","page_id":"v7149scqjn1j","group":false,"only_show_if_degraded":false},{"id":"1tbnqdmf3kmb","name":"Mobile Users","status":"operational","created_at":"2026-03-11T20:50:56.387Z","updated_at":"2026-04-18T16:49:37.033Z","position":2,"description":null,"showcase":false,"start_date":"2026-03-11","group_id":"j3n02tqc8440","page_id":"v7149scqjn1j","group":false,"only_show_if_degraded":false},{"id":"92btn931r1hx","name":"Remote Networks","status":"operational","created_at":"2026-03-11T20:51:58.629Z","updated_at":"2026-04-18T16:49:16.998Z","position":3,"description":null,"showcase":false,"start_date":"2026-03-11","group_id":"j3n02tqc8440","page_id":"v7149scqjn1j","group":false,"only_show_if_degraded":false},{"id":"5x8qz5w1sr6g","name":"Service connections","status":"operational","created_at":"2026-03-11T20:53:00.241Z","updated_at":"2026-04-18T16:49:34.735Z","position":4,"description":null,"showcase":false,"start_date":"2026-03-11","group_id":"j3n02tqc8440","page_id":"v7149scqjn1j","group":false,"only_show_if_degraded":false},{"id":"x7r8j89mkrz8","name":"Explicit Proxy","status":"operational","created_at":"2026-03-11T20:53:17.801Z","updated_at":"2026-04-18T16:49:32.409Z","position":5,"description":null,"showcase":false,"start_date":"2026-03-11","group_id":"j3n02tqc8440","page_id":"v7149scqjn1j","group":false,"only_show_if_degraded":false},{"id":"xkrpgtfjgb59","name":"ZTNA Connector","status":"operational","created_at":"2026-03-11T20:54:12.757Z","updated_at":"2026-04-18T16:49:30.194Z","position":6,"description":null,"showcase":false,"start_date":"2026-03-11","group_id":"j3n02tqc8440","page_id":"v7149scqjn1j","group":false,"only_show_if_degraded":false}],"scheduled_for":"2026-04-24T16:30:00.000Z","scheduled_until":"2026-04-24T20:30:00.000Z"},{"id":"g66l3b2djqrh","name":"Scheduled Maintenance : Prisma SDWAN","status":"scheduled","created_at":"2026-04-18T07:10:38.713Z","updated_at":"2026-04-18T07:10:38.756Z","monitoring_at":null,"resolved_at":null,"impact":"maintenance","shortlink":"https://stspg.io/szc7qf1rls95","started_at":"2026-04-18T07:10:38.706Z","page_id":"v7149scqjn1j","incident_updates":[{"id":"p86w5xzsn7hx","status":"scheduled","body":"\u003cp\u003e\u003cstrong\u003eStatus:\u003c/strong\u003e Scheduled\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eScheduled Window:\u003c/strong\u003e April 21, 2026, 03:30 - 05:30 (UTC)\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eLocations:\u003c/strong\u003e Dublin, London\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eImpact:\u003c/strong\u003e\u003c/p\u003e\u003cp\u003eThe Prisma SD-WAN EMEA1 (Sugarloaf) \u0026amp; EMEA2 (Bowfell) (CloudGenix) emergency upgrade is scheduled for Tuesday, April 21st, 2026, from 03:30 to 05:30 UTC. During this time, UI and API access to the portal will be available, but device configuration connectivity will be impacted. No impact to the data plane.\u003c/p\u003e\u003cbr\u003e\u003cp\u003eYou can track service status, maintenance-related updates, and sign up for notifications at https://sase.status.paloaltonetworks.com\u003c/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cp\u003e\u003cem\u003eWe will provide updates when maintenance begins.\u003c/em\u003e\u003c/p\u003e","incident_id":"g66l3b2djqrh","created_at":"2026-04-18T07:10:38.754Z","updated_at":"2026-04-18T07:10:38.754Z","display_at":"2026-04-18T07:10:38.754Z","affected_components":[{"code":"0f54cnk3dzvd","name":"Prisma SDWAN - Device Status","old_status":"operational","new_status":"operational"},{"code":"swyr1zv8ggr6","name":"Prisma SDWAN - Metrics \u0026 Stats","old_status":"operational","new_status":"operational"}],"deliver_notifications":false,"custom_tweet":null,"tweet_id":null}],"components":[{"id":"0f54cnk3dzvd","name":"Device Status","status":"operational","created_at":"2025-11-24T19:14:55.714Z","updated_at":"2026-04-11T10:06:56.699Z","position":4,"description":null,"showcase":false,"start_date":"2025-11-24","group_id":"h29tb5vr7php","page_id":"v7149scqjn1j","group":false,"only_show_if_degraded":false},{"id":"swyr1zv8ggr6","name":"Metrics \u0026 Stats","status":"operational","created_at":"2025-11-24T19:14:56.713Z","updated_at":"2026-04-11T10:06:57.740Z","position":5,"description":null,"showcase":false,"start_date":"2025-11-24","group_id":"h29tb5vr7php","page_id":"v7149scqjn1j","group":false,"only_show_if_degraded":false}],"scheduled_for":"2026-04-21T03:30:00.000Z","scheduled_until":"2026-04-21T05:30:00.000Z"},{"id":"7pg5n6r734zn","name":"Scheduled Maintenance : Prisma SDWAN","status":"scheduled","created_at":"2026-04-18T07:04:49.144Z","updated_at":"2026-04-18T07:04:49.201Z","monitoring_at":null,"resolved_at":null,"impact":"maintenance","shortlink":"https://stspg.io/726ld86nq1lb","started_at":"2026-04-18T07:04:49.135Z","page_id":"v7149scqjn1j","incident_updates":[{"id":"wz84qpdgzs36","status":"scheduled","body":"\u003cp\u003e\u003cstrong\u003eStatus:\u003c/strong\u003e Scheduled\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eScheduled Window:\u003c/strong\u003e April 20, 2026, 14:00 - 16:00 (UTC)\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eLocations:\u003c/strong\u003e Singapore, Sydney\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eImpact:\u003c/strong\u003e\u003c/p\u003e\u003cp\u003eThe Prisma SD-WAN APAC1 (Faber) \u0026amp; APAC2 (Townsend) (CloudGenix) emergency upgrade is scheduled for Monday, April 20th, 2026, from 14:00 to 16:00 UTC. During this time, UI and API access to the portal will be available, but device configuration connectivity will be impacted. No impact to the data plane.\u003c/p\u003e\u003cbr\u003e\u003cp\u003eYou can track service status, maintenance-related updates, and sign up for notifications at https://sase.status.paloaltonetworks.com\u003c/p\u003e\u003cbr\u003e\u003cp\u003eIf you have any questions, please open a case at https://support.paloaltonetworks.com\u003c/p\u003e\u003cp\u003e\u003cem\u003eWe will provide updates when maintenance begins.\u003c/em\u003e\u003c/p\u003e","incident_id":"7pg5n6r734zn","created_at":"2026-04-18T07:04:49.198Z","updated_at":"2026-04-18T07:04:49.198Z","display_at":"2026-04-18T07:04:49.198Z","affected_components":[{"code":"0f54cnk3dzvd","name":"Prisma SDWAN - Device Status","old_status":"operational","new_status":"operational"},{"code":"swyr1zv8ggr6","name":"Prisma SDWAN - Metrics \u0026 Stats","old_status":"operational","new_status":"operational"}],"deliver_notifications":false,"custom_tweet":null,"tweet_id":null}],"components":[{"id":"0f54cnk3dzvd","name":"Device Status","status":"operational","created_at":"2025-11-24T19:14:55.714Z","updated_at":"2026-04-11T10:06:56.699Z","position":4,"description":null,"showcase":false,"start_date":"2025-11-24","group_id":"h29tb5vr7php","page_id":"v7149scqjn1j","group":false,"only_show_if_degraded":false},{"id":"swyr1zv8ggr6","name":"Metrics \u0026 Stats","status":"operational","created_at":"2025-11-24T19:14:56.713Z","updated_at":"2026-04-11T10:06:57.740Z","position":5,"description":null,"showcase":false,"start_date":"2025-11-24","group_id":"h29tb5vr7php","page_id":"v7149scqjn1j","group":false,"only_show_if_degraded":false}],"scheduled_for":"2026-04-20T14:00:00.000Z","scheduled_until":"2026-04-20T16:00:00.000Z"},{"id":"p0fym3z3nz1m","name":"Scheduled Maintenance : Prisma SDWAN","status":"scheduled","created_at":"2026-04-18T06:57:29.905Z","updated_at":"2026-04-18T06:57:29.967Z","monitoring_at":null,"resolved_at":null,"impact":"maintenance","shortlink":"https://stspg.io/r3zj87xv161b","started_at":"2026-04-18T06:57:29.892Z","page_id":"v7149scqjn1j","incident_updates":[{"id":"8c8g9kr8g2xs","status":"scheduled","body":"\u003cp\u003e\u003cstrong\u003eStatus:\u003c/strong\u003e Scheduled\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eScheduled Window:\u003c/strong\u003e April 20, 2026, 07:30 - 09:30 (UTC)\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eLocations:\u003c/strong\u003e Ohio, Oregon\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eImpact:\u003c/strong\u003e\u003c/p\u003e\u003cp\u003eThe Prisma SD-WAN AMER1 (Hood) and  AMER2 (El Capitan) (CloudGenix) emergency upgrade is scheduled for Monday, April 20th, 2026, from 07:30 to 09:30 UTC. During this time, UI and API access to the portal will be available, but device configuration connectivity will be impacted. No impact to the data plane.\u003c/p\u003e\u003cbr\u003e\u003cp\u003eYou can track service status, maintenance-related updates, and sign up for notifications at https://sase.status.paloaltonetworks.com\u003c/p\u003e\u003cbr\u003e\u003cp\u003eIf you have any questions, please open a case at https://support.paloaltonetworks.com\u003c/p\u003e\u003cp\u003e\u003cem\u003eWe will provide updates when maintenance begins.\u003c/em\u003e\u003c/p\u003e","incident_id":"p0fym3z3nz1m","created_at":"2026-04-18T06:57:29.964Z","updated_at":"2026-04-18T06:57:29.964Z","display_at":"2026-04-18T06:57:29.964Z","affected_components":[{"code":"0f54cnk3dzvd","name":"Prisma SDWAN - Device Status","old_status":"operational","new_status":"operational"},{"code":"swyr1zv8ggr6","name":"Prisma SDWAN - Metrics \u0026 Stats","old_status":"operational","new_status":"operational"}],"deliver_notifications":false,"custom_tweet":null,"tweet_id":null}],"components":[{"id":"0f54cnk3dzvd","name":"Device Status","status":"operational","created_at":"2025-11-24T19:14:55.714Z","updated_at":"2026-04-11T10:06:56.699Z","position":4,"description":null,"showcase":false,"start_date":"2025-11-24","group_id":"h29tb5vr7php","page_id":"v7149scqjn1j","group":false,"only_show_if_degraded":false},{"id":"swyr1zv8ggr6","name":"Metrics \u0026 Stats","status":"operational","created_at":"2025-11-24T19:14:56.713Z","updated_at":"2026-04-11T10:06:57.740Z","position":5,"description":null,"showcase":false,"start_date":"2025-11-24","group_id":"h29tb5vr7php","page_id":"v7149scqjn1j","group":false,"only_show_if_degraded":false}],"scheduled_for":"2026-04-20T07:30:00.000Z","scheduled_until":"2026-04-20T09:30:00.000Z"},{"id":"tdhsdk6ptvzm","name":"Scheduled Maintenance (SP-372) : Prisma Access","status":"completed","created_at":"2026-01-15T05:39:14.201Z","updated_at":"2026-04-18T07:03:24.377Z","monitoring_at":null,"resolved_at":"2026-04-18T07:03:24.359Z","impact":"maintenance","shortlink":"https://stspg.io/khxtmjlt7g9f","started_at":"2026-01-15T05:39:14.194Z","page_id":"v7149scqjn1j","incident_updates":[{"id":"60p5q7mhf1f8","status":"completed","body":"\u003cp\u003e\u003cstrong\u003eUpdate: Status changed to Completed.\u003c/strong\u003e\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eStatus:\u003c/strong\u003e Completed\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eScheduled Window:\u003c/strong\u003e April 17, 2026, 23:00 - April 18, 2026, 07:00 (UTC)\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eLocations:\u003c/strong\u003e Ashburn, Bogota, Brasilia, Calgary, Chia, Chicago, Dallas, Denver, Guadalajara, Lima, Los Angeles, Mexico City, Miami, Moncks Corner, Monterrey, New York City, Phoenix, Quebec, Rio de Janeiro, Salt Lake City, San Francisco, San Jose, Sao Paulo, The Dalles, Toronto\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eImpact:\u003c/strong\u003e\u003c/p\u003e\u003cp\u003ePrisma Access team will be performing a scheduled infrastructure maintenance. There will not be any impact to customers network infrastructure. The commits may be impacted\u003c/p\u003e\u003cbr\u003e\u003cp\u003eYou can track service status, maintenance-related updates, and sign up for notifications at:\u003c/p\u003e\u003cp\u003e\u003ca href=\"https://sase.trust.paloaltonetworks.com/\"\u003ehttps://sase.trust.paloaltonetworks.com/\u003c/a\u003e\u003c/p\u003e\u003cbr\u003e\u003cp\u003eIf you have any questions, please open a case at: \u003ca href=\"https://support.paloaltonetworks.com/\"\u003ehttps://support.paloaltonetworks.com/\u003c/a\u003e\u003c/p\u003e\u003cp\u003e\u003cem\u003eThank you for your patience.\u003c/em\u003e\u003c/p\u003e","incident_id":"tdhsdk6ptvzm","created_at":"2026-04-18T07:03:24.359Z","updated_at":"2026-04-18T07:03:24.359Z","display_at":"2026-04-18T07:03:24.359Z","affected_components":[{"code":"pzlzfsqd19dn","name":"Prisma Access - Configuration","old_status":"under_maintenance","new_status":"under_maintenance"},{"code":"dtc44jpqpvnz","name":"Prisma Access - Mobile Users","old_status":"under_maintenance","new_status":"under_maintenance"},{"code":"19j5kbnpcls4","name":"Prisma Access - Remote Networks","old_status":"under_maintenance","new_status":"under_maintenance"},{"code":"fnm25l55dtgk","name":"Prisma Access - Service connections","old_status":"under_maintenance","new_status":"under_maintenance"},{"code":"r7pd3s3l9wh7","name":"Prisma Access - Explicit Proxy","old_status":"under_maintenance","new_status":"under_maintenance"},{"code":"pjlc2f20vr0t","name":"Prisma Access - ZTNA Connector","old_status":"under_maintenance","new_status":"under_maintenance"}],"deliver_notifications":false,"custom_tweet":null,"tweet_id":null},{"id":"1jlrzz93f2b1","status":"in_progress","body":"\u003cp\u003e\u003cstrong\u003eUpdate: Status changed to In Progress.\u003c/strong\u003e\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eStatus:\u003c/strong\u003e In Progress\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eScheduled Window:\u003c/strong\u003e April 17, 2026, 23:00 - April 18, 2026, 07:00 (UTC)\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eLocations:\u003c/strong\u003e Ashburn, Bogota, Brasilia, Calgary, Chia, Chicago, Dallas, Denver, Guadalajara, Lima, Los Angeles, Mexico City, Miami, Moncks Corner, Monterrey, New York City, Phoenix, Quebec, Rio de Janeiro, Salt Lake City, San Francisco, San Jose, Sao Paulo, The Dalles, Toronto\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eImpact:\u003c/strong\u003e\u003c/p\u003e\u003cp\u003ePrisma Access team will be performing a scheduled infrastructure maintenance. There will not be any impact to customers network infrastructure. The commits may be impacted\u003c/p\u003e\u003cbr\u003e\u003cp\u003eYou can track service status, maintenance-related updates, and sign up for notifications at:\u003c/p\u003e\u003cp\u003e\u003ca href=\"https://sase.trust.paloaltonetworks.com/\"\u003ehttps://sase.trust.paloaltonetworks.com/\u003c/a\u003e\u003c/p\u003e\u003cbr\u003e\u003cp\u003eIf you have any questions, please open a case at: \u003ca href=\"https://support.paloaltonetworks.com/\"\u003ehttps://support.paloaltonetworks.com/\u003c/a\u003e\u003c/p\u003e","incident_id":"tdhsdk6ptvzm","created_at":"2026-04-17T23:05:49.595Z","updated_at":"2026-04-17T23:05:49.595Z","display_at":"2026-04-17T23:05:49.595Z","affected_components":[{"code":"pzlzfsqd19dn","name":"Prisma Access - Configuration","old_status":"under_maintenance","new_status":"under_maintenance"},{"code":"dtc44jpqpvnz","name":"Prisma Access - Mobile Users","old_status":"degraded_performance","new_status":"under_maintenance"},{"code":"19j5kbnpcls4","name":"Prisma Access - Remote Networks","old_status":"degraded_performance","new_status":"under_maintenance"},{"code":"fnm25l55dtgk","name":"Prisma Access - Service connections","old_status":"degraded_performance","new_status":"under_maintenance"},{"code":"r7pd3s3l9wh7","name":"Prisma Access - Explicit Proxy","old_status":"degraded_performance","new_status":"under_maintenance"},{"code":"pjlc2f20vr0t","name":"Prisma Access - ZTNA Connector","old_status":"operational","new_status":"under_maintenance"}],"deliver_notifications":false,"custom_tweet":null,"tweet_id":null},{"id":"yctw8543cw1b","status":"scheduled","body":"Update: Changes to Maintenance Scheduled Start, Maintenance Scheduled End, Customer Impact.\n\nStatus: Scheduled\nScheduled Window: April 17, 2026, 16:00 - 00:00 (America/Los_Angeles)\nAffected Locations: Ashburn, Atlanta, Calgary, Chicago, Columbus, Ohio, Council Bluffs, Dallas, Guadalajara, Guatemala City, Los Angeles, Mexico City, Miami, Monterrey, Montreal, New York, Oregon, Panama City, Phoenix, San Francisco, San Jose, Toronto\nCustomer Impact: Prisma Access team will be performing a scheduled infrastructure maintenance. There will not be any impact to customers network infrastructure. The commits may be impacted\n\nWe will provide updates when maintenance begins.","incident_id":"tdhsdk6ptvzm","created_at":"2026-01-20T23:54:05.786Z","updated_at":"2026-01-20T23:54:05.786Z","display_at":"2026-01-20T23:54:05.786Z","affected_components":null,"deliver_notifications":true,"custom_tweet":null,"tweet_id":null},{"id":"12pqr0y3rvfh","status":"scheduled","body":"Scheduled maintenance for Configuration\n\nStatus: Scheduled\nScheduled Window: April 10, 2026, 16:00 - 00:00 (America/Los_Angeles)\nAffected Locations: Ashburn, Atlanta, Calgary, Chicago, Columbus, Ohio, Council Bluffs, Dallas, Guadalajara, Guatemala City, Los Angeles, Mexico City, Miami, Monterrey, Montreal, New York, Oregon, Panama City, Phoenix, San Francisco, San Jose, Toronto\nCustomer Impact: Prisma Access Scheduled Infrastructure Maintenance\n\nWe will provide updates when maintenance begins.","incident_id":"tdhsdk6ptvzm","created_at":"2026-01-15T05:39:14.269Z","updated_at":"2026-01-15T05:39:14.269Z","display_at":"2026-01-15T05:39:14.269Z","affected_components":[{"code":"pzlzfsqd19dn","name":"Prisma Access - Configuration","old_status":"under_maintenance","new_status":"under_maintenance"}],"deliver_notifications":true,"custom_tweet":null,"tweet_id":null}],"components":[{"id":"pzlzfsqd19dn","name":"Configuration","status":"operational","created_at":"2025-11-24T19:14:49.858Z","updated_at":"2026-04-18T16:48:33.098Z","position":1,"description":null,"showcase":false,"start_date":"2025-11-24","group_id":"39hbssdynzgv","page_id":"v7149scqjn1j","group":false,"only_show_if_degraded":false},{"id":"dtc44jpqpvnz","name":"Mobile Users","status":"operational","created_at":"2026-03-11T20:50:17.183Z","updated_at":"2026-04-18T16:48:44.618Z","position":2,"description":null,"showcase":false,"start_date":"2026-03-11","group_id":"39hbssdynzgv","page_id":"v7149scqjn1j","group":false,"only_show_if_degraded":false},{"id":"19j5kbnpcls4","name":"Remote Networks","status":"operational","created_at":"2026-03-11T20:51:07.792Z","updated_at":"2026-04-18T16:48:41.901Z","position":3,"description":null,"showcase":false,"start_date":"2026-03-11","group_id":"39hbssdynzgv","page_id":"v7149scqjn1j","group":false,"only_show_if_degraded":false},{"id":"fnm25l55dtgk","name":"Service connections","status":"operational","created_at":"2026-03-11T20:52:27.059Z","updated_at":"2026-04-18T16:48:39.318Z","position":4,"description":null,"showcase":false,"start_date":"2026-03-11","group_id":"39hbssdynzgv","page_id":"v7149scqjn1j","group":false,"only_show_if_degraded":false},{"id":"r7pd3s3l9wh7","name":"Explicit Proxy","status":"operational","created_at":"2026-03-11T20:53:35.195Z","updated_at":"2026-04-18T16:48:37.148Z","position":5,"description":null,"showcase":false,"start_date":"2026-03-11","group_id":"39hbssdynzgv","page_id":"v7149scqjn1j","group":false,"only_show_if_degraded":false},{"id":"pjlc2f20vr0t","name":"ZTNA Connector","status":"operational","created_at":"2026-03-11T20:53:48.627Z","updated_at":"2026-04-18T16:48:35.212Z","position":6,"description":null,"showcase":false,"start_date":"2026-03-11","group_id":"39hbssdynzgv","page_id":"v7149scqjn1j","group":false,"only_show_if_degraded":false}],"scheduled_for":"2026-04-17T23:00:00.000Z","scheduled_until":"2026-04-18T07:00:00.000Z"},{"id":"xllh281f07xx","name":"Scheduled Maintenance (SP-462) : Prisma Access China","status":"completed","created_at":"2026-01-15T22:22:40.201Z","updated_at":"2026-04-18T00:35:13.830Z","monitoring_at":null,"resolved_at":"2026-04-18T00:35:13.810Z","impact":"maintenance","shortlink":"https://stspg.io/v5pptxh6995l","started_at":"2026-01-15T22:22:40.194Z","page_id":"v7149scqjn1j","incident_updates":[{"id":"vnrn8gxyh1bz","status":"completed","body":"\u003cp\u003e\u003cstrong\u003eUpdate: Status changed to Completed.\u003c/strong\u003e\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eStatus:\u003c/strong\u003e Completed\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eScheduled Window:\u003c/strong\u003e April 17, 2026, 16:30 - April 18, 2026, 00:30 (UTC)\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eLocations:\u003c/strong\u003e Beijing, Hong Kong, Ningxia\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eImpact:\u003c/strong\u003e\u003c/p\u003e\u003cp\u003ePrisma Access team will be performing a scheduled infrastructure maintenance. There will not be any impact to customers network infrastructure. The commits may be impacted\u003c/p\u003e\u003cbr\u003e\u003cp\u003eYou can track service status, maintenance-related updates, and sign up for notifications at:\u003c/p\u003e\u003cp\u003e\u003ca href=\"https://sase.trust.paloaltonetworks.com/\"\u003ehttps://sase.trust.paloaltonetworks.com/\u003c/a\u003e\u003c/p\u003e\u003cbr\u003e\u003cp\u003eIf you have any questions, please open a case at: \u003ca href=\"https://support.paloaltonetworks.com/\"\u003ehttps://support.paloaltonetworks.com/\u003c/a\u003e\u003c/p\u003e\u003cp\u003e\u003cem\u003eThank you for your patience.\u003c/em\u003e\u003c/p\u003e","incident_id":"xllh281f07xx","created_at":"2026-04-18T00:35:13.810Z","updated_at":"2026-04-18T00:35:13.810Z","display_at":"2026-04-18T00:35:13.810Z","affected_components":[{"code":"95vjgv7g6zd5","name":"Prisma Access China - Configuration","old_status":"under_maintenance","new_status":"under_maintenance"},{"code":"1tbnqdmf3kmb","name":"Prisma Access China - Mobile Users","old_status":"under_maintenance","new_status":"under_maintenance"},{"code":"92btn931r1hx","name":"Prisma Access China - Remote Networks","old_status":"under_maintenance","new_status":"under_maintenance"},{"code":"5x8qz5w1sr6g","name":"Prisma Access China - Service connections","old_status":"under_maintenance","new_status":"under_maintenance"},{"code":"x7r8j89mkrz8","name":"Prisma Access China - Explicit Proxy","old_status":"under_maintenance","new_status":"under_maintenance"},{"code":"xkrpgtfjgb59","name":"Prisma Access China - ZTNA Connector","old_status":"under_maintenance","new_status":"under_maintenance"}],"deliver_notifications":false,"custom_tweet":null,"tweet_id":null},{"id":"x2h71mbt6wlj","status":"in_progress","body":"\u003cp\u003e\u003cstrong\u003eUpdate: Status changed to In Progress.\u003c/strong\u003e\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eStatus:\u003c/strong\u003e In Progress\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eScheduled Window:\u003c/strong\u003e April 17, 2026, 16:30 - April 18, 2026, 00:30 (UTC)\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eLocations:\u003c/strong\u003e Beijing, Hong Kong, Ningxia\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eImpact:\u003c/strong\u003e\u003c/p\u003e\u003cp\u003ePrisma Access team will be performing a scheduled infrastructure maintenance. There will not be any impact to customers network infrastructure. The commits may be impacted\u003c/p\u003e\u003cbr\u003e\u003cp\u003eYou can track service status, maintenance-related updates, and sign up for notifications at:\u003c/p\u003e\u003cp\u003e\u003ca href=\"https://sase.trust.paloaltonetworks.com/\"\u003ehttps://sase.trust.paloaltonetworks.com/\u003c/a\u003e\u003c/p\u003e\u003cbr\u003e\u003cp\u003eIf you have any questions, please open a case at: \u003ca href=\"https://support.paloaltonetworks.com/\"\u003ehttps://support.paloaltonetworks.com/\u003c/a\u003e\u003c/p\u003e","incident_id":"xllh281f07xx","created_at":"2026-04-17T16:31:37.660Z","updated_at":"2026-04-17T16:31:37.660Z","display_at":"2026-04-17T16:31:37.660Z","affected_components":[{"code":"95vjgv7g6zd5","name":"Prisma Access China - Configuration","old_status":"degraded_performance","new_status":"under_maintenance"},{"code":"1tbnqdmf3kmb","name":"Prisma Access China - Mobile Users","old_status":"operational","new_status":"under_maintenance"},{"code":"92btn931r1hx","name":"Prisma Access China - Remote Networks","old_status":"operational","new_status":"under_maintenance"},{"code":"5x8qz5w1sr6g","name":"Prisma Access China - Service connections","old_status":"operational","new_status":"under_maintenance"},{"code":"x7r8j89mkrz8","name":"Prisma Access China - Explicit Proxy","old_status":"operational","new_status":"under_maintenance"},{"code":"xkrpgtfjgb59","name":"Prisma Access China - ZTNA Connector","old_status":"operational","new_status":"under_maintenance"}],"deliver_notifications":false,"custom_tweet":null,"tweet_id":null},{"id":"6q2nqpzlwkvn","status":"scheduled","body":"Update: Changes to Maintenance Scheduled Start, Maintenance Scheduled End.\n\nStatus: Scheduled\nScheduled Window: April 17, 2026, 16:30 - 00:30 (UTC)\nAffected Locations: Beijing, Ningxia\nCustomer Impact: Prisma Access team will be performing a scheduled infrastructure maintenance. There will not be any impact to customers network infrastructure. The commits may be impacted\n\nWe will provide updates when maintenance begins.","incident_id":"xllh281f07xx","created_at":"2026-01-20T23:35:21.867Z","updated_at":"2026-01-20T23:35:21.867Z","display_at":"2026-01-20T23:35:21.867Z","affected_components":null,"deliver_notifications":true,"custom_tweet":null,"tweet_id":null},{"id":"1vtnp8dcvzf0","status":"scheduled","body":"Scheduled maintenance for Configuration\n\nStatus: Scheduled\nScheduled Window: April 10, 2026, 16:30 - 00:30 (UTC)\nAffected Locations: Beijing, Ningxia\nCustomer Impact: Prisma Access team will be performing a scheduled infrastructure maintenance. There will not be any impact to customers network infrastructure. The commits may be impacted\n\nWe will provide updates when maintenance begins.","incident_id":"xllh281f07xx","created_at":"2026-01-15T22:22:40.272Z","updated_at":"2026-01-15T22:22:40.272Z","display_at":"2026-01-15T22:22:40.272Z","affected_components":[{"code":"95vjgv7g6zd5","name":"Prisma Access China - Configuration","old_status":"under_maintenance","new_status":"under_maintenance"}],"deliver_notifications":true,"custom_tweet":null,"tweet_id":null}],"components":[{"id":"95vjgv7g6zd5","name":"Configuration","status":"operational","created_at":"2025-11-24T19:15:13.593Z","updated_at":"2026-04-18T16:49:39.242Z","position":1,"description":null,"showcase":false,"start_date":"2025-11-24","group_id":"j3n02tqc8440","page_id":"v7149scqjn1j","group":false,"only_show_if_degraded":false},{"id":"1tbnqdmf3kmb","name":"Mobile Users","status":"operational","created_at":"2026-03-11T20:50:56.387Z","updated_at":"2026-04-18T16:49:37.033Z","position":2,"description":null,"showcase":false,"start_date":"2026-03-11","group_id":"j3n02tqc8440","page_id":"v7149scqjn1j","group":false,"only_show_if_degraded":false},{"id":"92btn931r1hx","name":"Remote Networks","status":"operational","created_at":"2026-03-11T20:51:58.629Z","updated_at":"2026-04-18T16:49:16.998Z","position":3,"description":null,"showcase":false,"start_date":"2026-03-11","group_id":"j3n02tqc8440","page_id":"v7149scqjn1j","group":false,"only_show_if_degraded":false},{"id":"5x8qz5w1sr6g","name":"Service connections","status":"operational","created_at":"2026-03-11T20:53:00.241Z","updated_at":"2026-04-18T16:49:34.735Z","position":4,"description":null,"showcase":false,"start_date":"2026-03-11","group_id":"j3n02tqc8440","page_id":"v7149scqjn1j","group":false,"only_show_if_degraded":false},{"id":"x7r8j89mkrz8","name":"Explicit Proxy","status":"operational","created_at":"2026-03-11T20:53:17.801Z","updated_at":"2026-04-18T16:49:32.409Z","position":5,"description":null,"showcase":false,"start_date":"2026-03-11","group_id":"j3n02tqc8440","page_id":"v7149scqjn1j","group":false,"only_show_if_degraded":false},{"id":"xkrpgtfjgb59","name":"ZTNA Connector","status":"operational","created_at":"2026-03-11T20:54:12.757Z","updated_at":"2026-04-18T16:49:30.194Z","position":6,"description":null,"showcase":false,"start_date":"2026-03-11","group_id":"j3n02tqc8440","page_id":"v7149scqjn1j","group":false,"only_show_if_degraded":false}],"scheduled_for":"2026-04-17T16:30:00.000Z","scheduled_until":"2026-04-18T00:30:00.000Z"},{"id":"tg5yhltrm16x","name":"Scheduled Maintenance : Cloud Identity Engine","status":"completed","created_at":"2026-04-17T16:30:25.157Z","updated_at":"2026-04-17T23:04:42.292Z","monitoring_at":null,"resolved_at":"2026-04-17T23:04:42.273Z","impact":"maintenance","shortlink":"https://stspg.io/82fr02zcxrgc","started_at":"2026-04-17T16:30:25.153Z","page_id":"v7149scqjn1j","incident_updates":[{"id":"rybn3db8zxpq","status":"completed","body":"\u003cp\u003e\u003cstrong\u003eUpdate: Status changed to Completed.\u003c/strong\u003e\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eStatus:\u003c/strong\u003e Completed\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eScheduled Window:\u003c/strong\u003e April 17, 2026, 21:00 - 23:00 (UTC)\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eLocations:\u003c/strong\u003e Council Bluffs, Doha, Eemshaven, Frankfurt, London, Milan, Mumbai, Paris, Zurich\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eImpact:\u003c/strong\u003e\u003c/p\u003e\u003cp\u003eWe have scheduled maintenance for Cloud Identity Engine in India, United Kingdom,Germany, Netherlands/Europe , Switzerland, Italy, France, Qatar, United States\u003c/p\u003e\u003cbr\u003e\u003cp\u003eApril 17th, 2026 21:00 UTC\u003c/p\u003e\u003cbr\u003e\u003cp\u003eCustomer Impact: No customer impact is expected during this maintenance window. The platform is expected to remain fully operational.\u003c/p\u003e\u003cbr\u003e\u003cp\u003eYou can track service status, maintenance-related updates, and sign up for notifications at:\u003c/p\u003e\u003cp\u003e\u003ca href=\"https://sase.trust.paloaltonetworks.com/\"\u003ehttps://sase.trust.paloaltonetworks.com/\u003c/a\u003e\u003c/p\u003e\u003cbr\u003e\u003cp\u003eIf you have any questions, please open a case at: \u003ca href=\"https://support.paloaltonetworks.com/\"\u003ehttps://support.paloaltonetworks.com/\u003c/a\u003e\u003c/p\u003e\u003cp\u003e\u003cem\u003eThank you for your patience.\u003c/em\u003e\u003c/p\u003e","incident_id":"tg5yhltrm16x","created_at":"2026-04-17T23:04:42.273Z","updated_at":"2026-04-17T23:04:42.273Z","display_at":"2026-04-17T23:04:42.273Z","affected_components":[{"code":"pxpsgjjkbwly","name":"Cloud Identity Engine","old_status":"under_maintenance","new_status":"under_maintenance"}],"deliver_notifications":false,"custom_tweet":null,"tweet_id":null},{"id":"2fhtfw3hqyds","status":"in_progress","body":"\u003cp\u003e\u003cstrong\u003eUpdate: Status changed to In Progress.\u003c/strong\u003e\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eStatus:\u003c/strong\u003e In Progress\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eScheduled Window:\u003c/strong\u003e April 17, 2026, 21:00 - 23:00 (UTC)\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eLocations:\u003c/strong\u003e Council Bluffs, Doha, Eemshaven, Frankfurt, London, Milan, Mumbai, Paris, Zurich\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eImpact:\u003c/strong\u003e\u003c/p\u003e\u003cp\u003eWe have scheduled maintenance for Cloud Identity Engine in India, United Kingdom,Germany, Netherlands/Europe , Switzerland, Italy, France, Qatar, United States\u003c/p\u003e\u003cbr\u003e\u003cp\u003eApril 17th, 2026 21:00 UTC\u003c/p\u003e\u003cbr\u003e\u003cp\u003eCustomer Impact: No customer impact is expected during this maintenance window. The platform is expected to remain fully operational.\u003c/p\u003e\u003cbr\u003e\u003cp\u003eYou can track service status, maintenance-related updates, and sign up for notifications at:\u003c/p\u003e\u003cp\u003e\u003ca href=\"https://sase.trust.paloaltonetworks.com/\"\u003ehttps://sase.trust.paloaltonetworks.com/\u003c/a\u003e\u003c/p\u003e\u003cbr\u003e\u003cp\u003eIf you have any questions, please open a case at: \u003ca href=\"https://support.paloaltonetworks.com/\"\u003ehttps://support.paloaltonetworks.com/\u003c/a\u003e\u003c/p\u003e","incident_id":"tg5yhltrm16x","created_at":"2026-04-17T21:04:43.445Z","updated_at":"2026-04-17T21:04:43.445Z","display_at":"2026-04-17T21:04:43.445Z","affected_components":[{"code":"pxpsgjjkbwly","name":"Cloud Identity Engine","old_status":"under_maintenance","new_status":"under_maintenance"}],"deliver_notifications":false,"custom_tweet":null,"tweet_id":null},{"id":"g8l3d86g5yh7","status":"scheduled","body":"\u003cp\u003e\u003cstrong\u003eUpdate: Changes to Scheduled End.\u003c/strong\u003e\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eStatus:\u003c/strong\u003e Scheduled\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eScheduled Window:\u003c/strong\u003e April 17, 2026, 21:00 - 23:00 (UTC)\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eLocations:\u003c/strong\u003e Council Bluffs, Doha, Eemshaven, Frankfurt, London, Milan, Mumbai, Paris, Zurich\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eImpact:\u003c/strong\u003e\u003c/p\u003e\u003cp\u003eWe have scheduled maintenance for Cloud Identity Engine in India, United Kingdom,Germany, Netherlands/Europe , Switzerland, Italy, France, Qatar, United States\u003c/p\u003e\u003cbr\u003e\u003cp\u003eApril 17th, 2026 21:00 UTC\u003c/p\u003e\u003cbr\u003e\u003cp\u003eCustomer Impact: No customer impact is expected during this maintenance window. The platform is expected to remain fully operational.\u003c/p\u003e\u003cbr\u003e\u003cp\u003eYou can track service status, maintenance-related updates, and sign up for notifications at:\u003c/p\u003e\u003cp\u003e\u003ca href=\"https://sase.trust.paloaltonetworks.com/\"\u003ehttps://sase.trust.paloaltonetworks.com/\u003c/a\u003e\u003c/p\u003e\u003cbr\u003e\u003cp\u003eIf you have any questions, please open a case at: \u003ca href=\"https://support.paloaltonetworks.com/\"\u003ehttps://support.paloaltonetworks.com/\u003c/a\u003e\u003c/p\u003e","incident_id":"tg5yhltrm16x","created_at":"2026-04-17T19:05:09.289Z","updated_at":"2026-04-17T19:05:09.289Z","display_at":"2026-04-17T19:05:09.289Z","affected_components":null,"deliver_notifications":false,"custom_tweet":null,"tweet_id":null},{"id":"p8jmpt65t8h1","status":"scheduled","body":"\u003cp\u003e\u003cstrong\u003eStatus:\u003c/strong\u003e Scheduled\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eScheduled Window:\u003c/strong\u003e April 17, 2026, 21:00 - 22:00 (UTC)\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eLocations:\u003c/strong\u003e Council Bluffs, Doha, Eemshaven, Frankfurt, London, Milan, Mumbai, Paris, Zurich\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eImpact:\u003c/strong\u003e\u003c/p\u003e\u003cp\u003eWe have scheduled maintenance for Cloud Identity Engine in India, United Kingdom,Germany, Netherlands/Europe , Switzerland, Italy, France, Qatar, United States\u003c/p\u003e\u003cbr\u003e\u003cp\u003eApril 17th, 2026 21:00 UTC\u003c/p\u003e\u003cbr\u003e\u003cp\u003eCustomer Impact: No customer impact is expected during this maintenance window. The platform is expected to remain fully operational.\u003c/p\u003e\u003cp\u003e\u003cem\u003eWe will provide updates when maintenance begins.\u003c/em\u003e\u003c/p\u003e","incident_id":"tg5yhltrm16x","created_at":"2026-04-17T16:30:25.192Z","updated_at":"2026-04-17T16:30:25.192Z","display_at":"2026-04-17T16:30:25.192Z","affected_components":[{"code":"pxpsgjjkbwly","name":"Cloud Identity Engine","old_status":"operational","new_status":"operational"}],"deliver_notifications":false,"custom_tweet":null,"tweet_id":null}],"components":[{"id":"pxpsgjjkbwly","name":"Cloud Identity Engine","status":"operational","created_at":"2025-11-24T19:14:41.318Z","updated_at":"2026-04-17T23:06:01.463Z","position":11,"description":null,"showcase":false,"start_date":"2025-11-24","group_id":null,"page_id":"v7149scqjn1j","group":false,"only_show_if_degraded":false}],"scheduled_for":"2026-04-17T21:00:00.000Z","scheduled_until":"2026-04-17T23:00:00.000Z"},{"id":"xx7fhy526f9z","name":"Scheduled Maintenance : Cloud Identity Engine","status":"completed","created_at":"2026-04-17T16:19:23.141Z","updated_at":"2026-04-17T18:04:05.294Z","monitoring_at":null,"resolved_at":"2026-04-17T18:04:05.278Z","impact":"maintenance","shortlink":"https://stspg.io/13xcx1rjcplt","started_at":"2026-04-17T16:19:23.137Z","page_id":"v7149scqjn1j","incident_updates":[{"id":"xp4dkv2d0z03","status":"completed","body":"\u003cp\u003e\u003cstrong\u003eUpdate: Status changed to Completed.\u003c/strong\u003e\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eStatus:\u003c/strong\u003e Completed\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eScheduled Window:\u003c/strong\u003e April 17, 2026, 17:00 - 18:00 (UTC)\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eLocations:\u003c/strong\u003e Jakarta, Singapore, Sydney, Taipei, Tokyo\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eImpact:\u003c/strong\u003e\u003c/p\u003e\u003cp\u003eWe have scheduled maintenance in Taiwan ,Japan, Singapore, Indonesia, Australia for Cloud Identity Engine on April 17th, 2026 17:00 UTC\u003c/p\u003e\u003cbr\u003e\u003cp\u003eCustomer Impact: No customer impact is expected during this maintenance window. The platform is expected to remain fully operational.\u003c/p\u003e\u003cbr\u003e\u003cp\u003eYou can track service status, maintenance-related updates, and sign up for notifications at:\u003c/p\u003e\u003cp\u003e\u003ca href=\"https://sase.trust.paloaltonetworks.com/\"\u003ehttps://sase.trust.paloaltonetworks.com/\u003c/a\u003e\u003c/p\u003e\u003cbr\u003e\u003cp\u003eIf you have any questions, please open a case at: \u003ca href=\"https://support.paloaltonetworks.com/\"\u003ehttps://support.paloaltonetworks.com/\u003c/a\u003e\u003c/p\u003e\u003cp\u003e\u003cem\u003eThank you for your patience.\u003c/em\u003e\u003c/p\u003e","incident_id":"xx7fhy526f9z","created_at":"2026-04-17T18:04:05.278Z","updated_at":"2026-04-17T18:04:05.278Z","display_at":"2026-04-17T18:04:05.278Z","affected_components":[{"code":"pxpsgjjkbwly","name":"Cloud Identity Engine","old_status":"under_maintenance","new_status":"under_maintenance"}],"deliver_notifications":false,"custom_tweet":null,"tweet_id":null},{"id":"x8nmqp2dwb7h","status":"in_progress","body":"\u003cp\u003e\u003cstrong\u003eUpdate: Status changed to In Progress.\u003c/strong\u003e\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eStatus:\u003c/strong\u003e In Progress\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eScheduled Window:\u003c/strong\u003e April 17, 2026, 17:00 - 18:00 (UTC)\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eLocations:\u003c/strong\u003e Jakarta, Singapore, Sydney, Taipei, Tokyo\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eImpact:\u003c/strong\u003e\u003c/p\u003e\u003cp\u003eWe have scheduled maintenance in Taiwan ,Japan, Singapore, Indonesia, Australia for Cloud Identity Engine on April 17th, 2026 17:00 UTC\u003c/p\u003e\u003cbr\u003e\u003cp\u003eCustomer Impact: No customer impact is expected during this maintenance window. The platform is expected to remain fully operational.\u003c/p\u003e\u003cbr\u003e\u003cp\u003eYou can track service status, maintenance-related updates, and sign up for notifications at:\u003c/p\u003e\u003cp\u003e\u003ca href=\"https://sase.trust.paloaltonetworks.com/\"\u003ehttps://sase.trust.paloaltonetworks.com/\u003c/a\u003e\u003c/p\u003e\u003cbr\u003e\u003cp\u003eIf you have any questions, please open a case at: \u003ca href=\"https://support.paloaltonetworks.com/\"\u003ehttps://support.paloaltonetworks.com/\u003c/a\u003e\u003c/p\u003e","incident_id":"xx7fhy526f9z","created_at":"2026-04-17T17:04:56.180Z","updated_at":"2026-04-17T17:04:56.180Z","display_at":"2026-04-17T17:04:56.180Z","affected_components":[{"code":"pxpsgjjkbwly","name":"Cloud Identity Engine","old_status":"operational","new_status":"under_maintenance"}],"deliver_notifications":false,"custom_tweet":null,"tweet_id":null},{"id":"2td887stlc9f","status":"scheduled","body":"\u003cp\u003e\u003cstrong\u003eStatus:\u003c/strong\u003e Scheduled\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eScheduled Window:\u003c/strong\u003e April 17, 2026, 17:00 - 18:00 (UTC)\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eLocations:\u003c/strong\u003e Jakarta, Singapore, Sydney, Taipei, Tokyo\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eImpact:\u003c/strong\u003e\u003c/p\u003e\u003cp\u003eWe have scheduled maintenance in Taiwan ,Japan, Singapore, Indonesia, Australia for Cloud Identity Engine on April 17th, 2026 17:00 UTC\u003c/p\u003e\u003cbr\u003e\u003cp\u003eCustomer Impact: No customer impact is expected during this maintenance window. The platform is expected to remain fully operational.\u003c/p\u003e\u003cp\u003e\u003cem\u003eWe will provide updates when maintenance begins.\u003c/em\u003e\u003c/p\u003e","incident_id":"xx7fhy526f9z","created_at":"2026-04-17T16:19:23.186Z","updated_at":"2026-04-17T16:19:23.186Z","display_at":"2026-04-17T16:19:23.186Z","affected_components":[{"code":"pxpsgjjkbwly","name":"Cloud Identity Engine","old_status":"operational","new_status":"operational"}],"deliver_notifications":false,"custom_tweet":null,"tweet_id":null}],"components":[{"id":"pxpsgjjkbwly","name":"Cloud Identity Engine","status":"operational","created_at":"2025-11-24T19:14:41.318Z","updated_at":"2026-04-17T23:06:01.463Z","position":11,"description":null,"showcase":false,"start_date":"2025-11-24","group_id":null,"page_id":"v7149scqjn1j","group":false,"only_show_if_degraded":false}],"scheduled_for":"2026-04-17T17:00:00.000Z","scheduled_until":"2026-04-17T18:00:00.000Z"},{"id":"zwbcpgck100m","name":"Scheduled Maintenance : Prisma Access Fedramp Mod","status":"completed","created_at":"2026-03-17T02:38:56.104Z","updated_at":"2026-04-15T17:55:29.226Z","monitoring_at":null,"resolved_at":"2026-04-15T17:55:29.207Z","impact":"maintenance","shortlink":"https://stspg.io/c74xj3ff7z2h","started_at":"2026-03-17T02:38:56.097Z","page_id":"v7149scqjn1j","incident_updates":[{"id":"80ym71cfyg38","status":"completed","body":"\u003cp\u003e\u003cstrong\u003eUpdate: Status changed to Completed.\u003c/strong\u003e\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eStatus:\u003c/strong\u003e Completed\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eScheduled Window:\u003c/strong\u003e March 17, 2026, 02:45 - April 15, 2026, 17:55 (UTC)\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eLocations:\u003c/strong\u003e Oregon, Virginia\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eImpact:\u003c/strong\u003e\u003c/p\u003e\u003cp\u003ePanorama Banner for Customers\u003c/p\u003e\u003cbr\u003e\u003cp\u003ePalo Alto Networks has announced End of Life support for Prisma Access Panorama Cloud Services Plugin older than 5.2 version on March 30th, 2026. (please refer to the below link)\u003c/p\u003e\u003cp\u003e[https://www.paloaltonetworks.com/services/support/end-of-life-announcements]\u003c/p\u003e\u003cbr\u003e\u003cp\u003eIn addition, Prisma Access has recently done a series of innovations and enhancements, including rolling out New Activation Console and Enhanced Customer Support Portal (CSP), we require all existing Prisma Access Panorama customers to perform a mandatory Cloud Service Plugin upgrade to  5.2.0-h84, 6.0.0-h65, 6.1.0-h5  and later versions by April 30th, 2026.\u003c/p\u003e\u003cbr\u003e\u003cp\u003eSkipping the upgrade will result in Panorama policy push service disruption, if staying in EOL Panorama plugin versions and impact your future activation experience. Depending on the Cloud Services Plugin version, you may also need to upgrade Panorama to the corresponding compatible Panorama versions as mentioned in the below link:\u003c/p\u003e\u003cp\u003e[https://docs.paloaltonetworks.com/compatibility-matrix/reference/prisma-access#idaa376498-bfd8-401b-a394-5c792a80ae4d_id0dcf3a6d-a876-49bb-9c38-0d293a09daca]\u003c/p\u003e\u003cbr\u003e\u003cp\u003eThe following Panorama Cloud Services Plugin Versions need to be upgraded:\u003c/p\u003e\u003cp\u003e1: Current: 6.1.0 -\u0026gt;  Upgrade to: 6.1.0-h5 or later versions\u003c/p\u003e\u003cp\u003e2: Current 6.0.0 including hotfixes -\u0026gt; Upgrade to: 6.1.0-h5 or later versions OR  6.0.0-h65 or later versions\u003c/p\u003e\u003cp\u003e3: Current 5.2.0 including hotfixes -\u0026gt; Upgrade to: 6.1.0-h5 or later versions OR  6.0.0-h65 or later versions OR 5.2.0-h84 or later versions\u003c/p\u003e\u003cp\u003e4: Current 5.1.0 versions and prior -\u0026gt; Upgrade to: 6.1.0-h5 or later versions OR  6.0.0-h65 or later versions OR 5.2.0-h84 or later versions\u003c/p\u003e\u003cbr\u003e\u003cp\u003eYou can track service status, maintenance-related updates, and sign up for notifications at:\u003c/p\u003e\u003cp\u003ehttps://sase.status.paloaltonetworks.com/\u003c/p\u003e\u003cbr\u003e\u003cp\u003eYou can track service status, maintenance-related updates, and sign up for notifications at:\u003c/p\u003e\u003cp\u003e\u003ca href=\"https://sase.trust.paloaltonetworks.com/\"\u003ehttps://sase.trust.paloaltonetworks.com/\u003c/a\u003e\u003c/p\u003e\u003cbr\u003e\u003cp\u003eIf you have any questions, please open a case at: \u003ca href=\"https://support.paloaltonetworks.com/\"\u003ehttps://support.paloaltonetworks.com/\u003c/a\u003e\u003c/p\u003e\u003cp\u003e\u003cem\u003eThank you for your patience.\u003c/em\u003e\u003c/p\u003e","incident_id":"zwbcpgck100m","created_at":"2026-04-15T17:55:29.207Z","updated_at":"2026-04-15T17:55:29.207Z","display_at":"2026-04-15T17:55:29.207Z","affected_components":[{"code":"d318kyhyctft","name":"Prisma Access Fedramp Mod - Configuration","old_status":"under_maintenance","new_status":"under_maintenance"}],"deliver_notifications":false,"custom_tweet":null,"tweet_id":null},{"id":"zf3phdqtywv5","status":"in_progress","body":"\u003cp\u003e\u003cstrong\u003eUpdate: Changes to Impact.\u003c/strong\u003e\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eStatus:\u003c/strong\u003e In Progress\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eScheduled Window:\u003c/strong\u003e March 17, 2026, 02:45 - April 15, 2026, 17:55 (UTC)\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eLocations:\u003c/strong\u003e Oregon, Virginia\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eImpact:\u003c/strong\u003e\u003c/p\u003e\u003cp\u003ePanorama Banner for Customers\u003c/p\u003e\u003cbr\u003e\u003cp\u003ePalo Alto Networks has announced End of Life support for Prisma Access Panorama Cloud Services Plugin older than 5.2 version on March 30th, 2026. (please refer to the below link)\u003c/p\u003e\u003cp\u003e[https://www.paloaltonetworks.com/services/support/end-of-life-announcements]\u003c/p\u003e\u003cbr\u003e\u003cp\u003eIn addition, Prisma Access has recently done a series of innovations and enhancements, including rolling out New Activation Console and Enhanced Customer Support Portal (CSP), we require all existing Prisma Access Panorama customers to perform a mandatory Cloud Service Plugin upgrade to  5.2.0-h84, 6.0.0-h65, 6.1.0-h5  and later versions by April 30th, 2026.\u003c/p\u003e\u003cbr\u003e\u003cp\u003eSkipping the upgrade will result in Panorama policy push service disruption, if staying in EOL Panorama plugin versions and impact your future activation experience. Depending on the Cloud Services Plugin version, you may also need to upgrade Panorama to the corresponding compatible Panorama versions as mentioned in the below link:\u003c/p\u003e\u003cp\u003e[https://docs.paloaltonetworks.com/compatibility-matrix/reference/prisma-access#idaa376498-bfd8-401b-a394-5c792a80ae4d_id0dcf3a6d-a876-49bb-9c38-0d293a09daca]\u003c/p\u003e\u003cbr\u003e\u003cp\u003eThe following Panorama Cloud Services Plugin Versions need to be upgraded:\u003c/p\u003e\u003cp\u003e1: Current: 6.1.0 -\u0026gt;  Upgrade to: 6.1.0-h5 or later versions\u003c/p\u003e\u003cp\u003e2: Current 6.0.0 including hotfixes -\u0026gt; Upgrade to: 6.1.0-h5 or later versions OR  6.0.0-h65 or later versions\u003c/p\u003e\u003cp\u003e3: Current 5.2.0 including hotfixes -\u0026gt; Upgrade to: 6.1.0-h5 or later versions OR  6.0.0-h65 or later versions OR 5.2.0-h84 or later versions\u003c/p\u003e\u003cp\u003e4: Current 5.1.0 versions and prior -\u0026gt; Upgrade to: 6.1.0-h5 or later versions OR  6.0.0-h65 or later versions OR 5.2.0-h84 or later versions\u003c/p\u003e\u003cbr\u003e\u003cp\u003eYou can track service status, maintenance-related updates, and sign up for notifications at:\u003c/p\u003e\u003cp\u003ehttps://sase.status.paloaltonetworks.com/\u003c/p\u003e\u003cbr\u003e\u003cp\u003eYou can track service status, maintenance-related updates, and sign up for notifications at:\u003c/p\u003e\u003cp\u003e\u003ca href=\"https://sase.trust.paloaltonetworks.com/\"\u003ehttps://sase.trust.paloaltonetworks.com/\u003c/a\u003e\u003c/p\u003e\u003cbr\u003e\u003cp\u003eIf you have any questions, please open a case at: \u003ca href=\"https://support.paloaltonetworks.com/\"\u003ehttps://support.paloaltonetworks.com/\u003c/a\u003e\u003c/p\u003e","incident_id":"zwbcpgck100m","created_at":"2026-04-02T00:14:12.446Z","updated_at":"2026-04-02T00:14:12.446Z","display_at":"2026-04-02T00:14:12.446Z","affected_components":[{"code":"d318kyhyctft","name":"Prisma Access Fedramp Mod - Configuration","old_status":"under_maintenance","new_status":"under_maintenance"}],"deliver_notifications":false,"custom_tweet":null,"tweet_id":null},{"id":"0q2h1dv1rgz3","status":"in_progress","body":"\u003cp\u003e\u003cstrong\u003eUpdate: Changes to Impact.\u003c/strong\u003e\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eStatus:\u003c/strong\u003e In Progress\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eScheduled Window:\u003c/strong\u003e March 17, 2026, 02:45 - April 15, 2026, 17:55 (UTC)\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eLocations:\u003c/strong\u003e Oregon, Virginia\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eImpact:\u003c/strong\u003e\u003c/p\u003e\u003cp\u003ePanorama Banner for Customers\u003c/p\u003e\u003cbr\u003e\u003cp\u003ePalo Alto Networks has announced End of Life support for Prisma Access Panorama Cloud Services Plugin older than 5.2 version on March 30th, 2026. (please refer to the below link)\u003c/p\u003e\u003cp\u003e[https://www.paloaltonetworks.com/services/support/end-of-life-announcements]\u003c/p\u003e\u003cbr\u003e\u003cp\u003eIn addition, Prisma Access has recently done a series of innovations and enhancements, including rolling out New Activation Console and Enhanced Customer Support Portal (CSP), we require all existing Prisma Access Panorama customers to perform a mandatory Cloud Service Plugin upgrade to 5.2.0-h81, 6.0.0-h62, 6.1.0-h4  and later versions by April 29th, 2026.\u003c/p\u003e\u003cbr\u003e\u003cp\u003eSkipping the upgrade will result in Panorama policy push service disruption, if staying in EOL Panorama plugin versions and impact your future activation experience. Depending on the Cloud Services Plugin version, you may also need to upgrade Panorama to the corresponding compatible Panorama versions as mentioned in the below link:\u003c/p\u003e\u003cp\u003e[https://docs.paloaltonetworks.com/compatibility-matrix/reference/prisma-access#idaa376498-bfd8-401b-a394-5c792a80ae4d_id0dcf3a6d-a876-49bb-9c38-0d293a09daca]\u003c/p\u003e\u003cbr\u003e\u003cp\u003eThe following Panorama Cloud Services Plugin Versions need to be upgraded:\u003c/p\u003e\u003cp\u003e1: Current: 6.1.0 -\u0026gt;  Upgrade to: 6.1.0-h4 or later versions\u003c/p\u003e\u003cp\u003e2: Current 6.0.0 including hotfixes -\u0026gt; Upgrade to: 6.1.0-h4 or later versions OR  6.0.0-h62 or later versions\u003c/p\u003e\u003cp\u003e3: Current 5.2.0 including hotfixes -\u0026gt; Upgrade to: 6.1.0-h4 or later versions OR  6.0.0-h62 or later versions OR 5.2.0-h81 or later versions\u003c/p\u003e\u003cp\u003e4: Current 5.1.0 versions and prior -\u0026gt; Upgrade to: 6.1.0-h4 or later versions OR  6.0.0-h62 or later versions OR 5.2.0-h81 or later versions\u003c/p\u003e\u003cbr\u003e\u003cp\u003eYou can track service status, maintenance-related updates, and sign up for notifications at:\u003c/p\u003e\u003cp\u003ehttps://sase.status.paloaltonetworks.com/\u003c/p\u003e\u003cbr\u003e\u003cp\u003eYou can track service status, maintenance-related updates, and sign up for notifications at:\u003c/p\u003e\u003cp\u003e\u003ca href=\"https://sase.status.paloaltonetworks.com/\"\u003ehttps://sase.status.paloaltonetworks.com/\u003c/a\u003e\u003c/p\u003e\u003cbr\u003e\u003cp\u003eIf you have any questions, please open a case at: \u003ca href=\"https://support.paloaltonetworks.com/\"\u003ehttps://support.paloaltonetworks.com/\u003c/a\u003e\u003c/p\u003e","incident_id":"zwbcpgck100m","created_at":"2026-03-24T23:03:50.159Z","updated_at":"2026-03-24T23:03:50.159Z","display_at":"2026-03-24T23:03:50.159Z","affected_components":[{"code":"d318kyhyctft","name":"Prisma Access Fedramp Mod - Configuration","old_status":"under_maintenance","new_status":"under_maintenance"}],"deliver_notifications":false,"custom_tweet":null,"tweet_id":null},{"id":"hlpy8g0xnssx","status":"in_progress","body":"\u003cp\u003e\u003cstrong\u003eUpdate: Status changed to In Progress.\u003c/strong\u003e\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eStatus:\u003c/strong\u003e In Progress\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eScheduled Window:\u003c/strong\u003e March 17, 2026, 02:45 - April 15, 2026, 17:55 (UTC)\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eLocations:\u003c/strong\u003e Oregon, Virginia\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eImpact:\u003c/strong\u003e\u003c/p\u003e\u003cp\u003ePanorama Banner for Customers\u003c/p\u003e\u003cbr\u003e\u003cp\u003ePalo Alto Networks has announced End of Life support for Prisma Access Panorama Cloud Services Plugin older than 5.2 version (please refer to the below link) on March 30th, 2026\u003c/p\u003e\u003cp\u003e[https://www.paloaltonetworks.com/services/support/end-of-life-announcements]\u003c/p\u003e\u003cbr\u003e\u003cp\u003eIn addition, Prisma Access has recently done a series of innovations and enhancements, including rolling out New Activation Console and Enhanced Customer Support Portal (CSP), we require all existing Prisma Access Panorama customers to perform a mandatory Cloud Service Plugin upgrade to 5.2.0-h69, 6.0.0-h48, 6.1.0-h1 and later versions by March 29th, 2026.\u003c/p\u003e\u003cbr\u003e\u003cp\u003eSkipping the upgrade will result in Panorama policy push service disruption, if staying in EOL Panorama plugin versions and impact your future activation experience. Depending on the Cloud Services Plugin version, you may also need to upgrade Panorama to the corresponding compatible Panorama versions as mentioned in the below link:\u003c/p\u003e\u003cp\u003e[https://docs.paloaltonetworks.com/compatibility-matrix/reference/prisma-access#idaa376498-bfd8-401b-a394-5c792a80ae4d_id0dcf3a6d-a876-49bb-9c38-0d293a09daca]\u003c/p\u003e\u003cbr\u003e\u003cp\u003eThe following Panorama Cloud Services Plugin Versions need to be upgraded:\u003c/p\u003e\u003cp\u003e1: Current: 6.1.0 -\u0026gt; Upgrade to: 6.1.0-h1 or later versions\u003c/p\u003e\u003cp\u003e2: Current 6.0.0 including hotfixes -\u0026gt; Upgrade to: 6.1.0-h1 or later versions OR 6.0.0-h48 or later versions\u003c/p\u003e\u003cp\u003e3: Current 5.2.0 including hotfixes -\u0026gt; Upgrade to: 6.1.0-h1 or later versions OR 6.0.0-h48 or later versions OR 5.2.0-h69 or later versions\u003c/p\u003e\u003cp\u003e4: Current 5.1.0 versions and prior -\u0026gt; Upgrade to: 6.1.0-h1 or later versions OR 6.0.0-h48 or later versions OR 5.2.0-h69 or later versions\u003c/p\u003e\u003cbr\u003e\u003cp\u003eYou can track service status, maintenance-related updates, and sign up for notifications at:\u003c/p\u003e\u003cp\u003e\u003ca href=\"https://sase.status.paloaltonetworks.com/\"\u003ehttps://sase.status.paloaltonetworks.com/\u003c/a\u003e\u003c/p\u003e\u003cbr\u003e\u003cp\u003eIf you have any questions, please open a case at: \u003ca href=\"https://support.paloaltonetworks.com/\"\u003ehttps://support.paloaltonetworks.com/\u003c/a\u003e\u003c/p\u003e","incident_id":"zwbcpgck100m","created_at":"2026-03-17T02:47:45.555Z","updated_at":"2026-03-17T02:47:45.555Z","display_at":"2026-03-17T02:47:45.555Z","affected_components":[{"code":"d318kyhyctft","name":"Prisma Access Fedramp Mod - Configuration","old_status":"operational","new_status":"under_maintenance"}],"deliver_notifications":false,"custom_tweet":null,"tweet_id":null},{"id":"l3xfmw34lzwz","status":"scheduled","body":"\u003cp\u003e\u003cstrong\u003eStatus:\u003c/strong\u003e Scheduled\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eScheduled Window:\u003c/strong\u003e March 16, 2026, 19:45 - April 15, 2026, 10:55 (America/Los_Angeles)\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eLocations:\u003c/strong\u003e Oregon, Virginia\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eImpact:\u003c/strong\u003e\u003c/p\u003e\u003cp\u003ePanorama Banner for Customers\u003c/p\u003e\u003cbr\u003e\u003cp\u003ePalo Alto Networks has announced End of Life support for Prisma Access Panorama Cloud Services Plugin older than 5.2 version (please refer to the below link) on March 30th, 2026\u003c/p\u003e\u003cp\u003e[https://www.paloaltonetworks.com/services/support/end-of-life-announcements]\u003c/p\u003e\u003cbr\u003e\u003cp\u003eIn addition, Prisma Access has recently done a series of innovations and enhancements, including rolling out New Activation Console and Enhanced Customer Support Portal (CSP), we require all existing Prisma Access Panorama customers to perform a mandatory Cloud Service Plugin upgrade to 5.2.0-h69, 6.0.0-h48, 6.1.0-h1 and later versions by March 29th, 2026.\u003c/p\u003e\u003cbr\u003e\u003cp\u003eSkipping the upgrade will result in Panorama policy push service disruption, if staying in EOL Panorama plugin versions and impact your future activation experience. Depending on the Cloud Services Plugin version, you may also need to upgrade Panorama to the corresponding compatible Panorama versions as mentioned in the below link:\u003c/p\u003e\u003cp\u003e[https://docs.paloaltonetworks.com/compatibility-matrix/reference/prisma-access#idaa376498-bfd8-401b-a394-5c792a80ae4d_id0dcf3a6d-a876-49bb-9c38-0d293a09daca]\u003c/p\u003e\u003cbr\u003e\u003cp\u003eThe following Panorama Cloud Services Plugin Versions need to be upgraded:\u003c/p\u003e\u003cp\u003e1: Current: 6.1.0 -\u0026gt; Upgrade to: 6.1.0-h1 or later versions\u003c/p\u003e\u003cp\u003e2: Current 6.0.0 including hotfixes -\u0026gt; Upgrade to: 6.1.0-h1 or later versions OR 6.0.0-h48 or later versions\u003c/p\u003e\u003cp\u003e3: Current 5.2.0 including hotfixes -\u0026gt; Upgrade to: 6.1.0-h1 or later versions OR 6.0.0-h48 or later versions OR 5.2.0-h69 or later versions\u003c/p\u003e\u003cp\u003e4: Current 5.1.0 versions and prior -\u0026gt; Upgrade to: 6.1.0-h1 or later versions OR 6.0.0-h48 or later versions OR 5.2.0-h69 or later versions\u003c/p\u003e\u003cp\u003e\u003cem\u003eWe will provide updates when maintenance begins.\u003c/em\u003e\u003c/p\u003e","incident_id":"zwbcpgck100m","created_at":"2026-03-17T02:38:56.352Z","updated_at":"2026-03-17T02:38:56.352Z","display_at":"2026-03-17T02:38:56.352Z","affected_components":[{"code":"d318kyhyctft","name":"Prisma Access Fedramp Mod - Configuration","old_status":"operational","new_status":"operational"}],"deliver_notifications":false,"custom_tweet":null,"tweet_id":null}],"components":[{"id":"d318kyhyctft","name":"Configuration","status":"operational","created_at":"2025-11-24T19:15:25.551Z","updated_at":"2026-04-18T16:47:42.263Z","position":1,"description":null,"showcase":false,"start_date":"2025-11-24","group_id":"hrytvpkz4klb","page_id":"v7149scqjn1j","group":false,"only_show_if_degraded":false}],"scheduled_for":"2026-03-17T02:45:00.000Z","scheduled_until":"2026-04-15T17:55:00.000Z"},{"id":"0sgw2k48djws","name":"Scheduled Maintenance (SP-507) : Prisma Access","status":"completed","created_at":"2026-01-31T03:15:11.117Z","updated_at":"2026-04-15T14:14:39.123Z","monitoring_at":null,"resolved_at":"2026-04-15T14:14:39.098Z","impact":"maintenance","shortlink":"https://stspg.io/ptqd9kl32j2v","started_at":"2026-01-31T03:15:11.110Z","page_id":"v7149scqjn1j","incident_updates":[{"id":"xxcyp6qx0f94","status":"completed","body":"\u003cp\u003e\u003cstrong\u003eUpdate: Status changed to Completed.\u003c/strong\u003e\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eStatus:\u003c/strong\u003e Completed\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eScheduled Window:\u003c/strong\u003e January 31, 2026, 14:11 - April 15, 2026, 14:11 (UTC)\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eLocations:\u003c/strong\u003e Ashburn, The Dalles\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eImpact:\u003c/strong\u003e\u003c/p\u003e\u003cp\u003e\u003cstrong\u003ePanorama Banner for Customers\u003c/strong\u003e\u003c/p\u003e\u003cbr\u003e\u003cp\u003ePalo Alto Networks has announced End of Life support for Prisma Access Panorama Cloud Services Plugin older than 5.2 version (please refer to the below link) on April 30th, 2026\u003c/p\u003e\u003cp\u003e[https://www.paloaltonetworks.com/services/support/end-of-life-announcements]\u003c/p\u003e\u003cbr\u003e\u003cp\u003eIn addition, Prisma Access has recently done a series of innovations and enhancements, including rolling out New Activation Console and Enhanced Customer Support Portal (CSP), we require all existing Prisma Access Panorama customers to perform a mandatory Cloud Service Plugin upgrade to 5.2.0-h84, 6.0.0-h65, 6.1.0-h5  and later versions by April 30th, 2026.\u003c/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cbr\u003e\u003cp\u003eSkipping the upgrade will result in Panorama policy push service disruption, if staying in EOL Panorama plugin versions and impact your future activation experience. Depending on the Cloud Services Plugin version, you may also need to upgrade Panorama to the corresponding compatible Panorama versions as mentioned in the below link:\u003c/p\u003e\u003cp\u003e[https://docs.paloaltonetworks.com/compatibility-matrix/reference/prisma-access#idaa376498-bfd8-401b-a394-5c792a80ae4d_id0dcf3a6d-a876-49bb-9c38-0d293a09daca]\u003c/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cbr\u003e\u003cp\u003eThe following Panorama Cloud Services Plugin Versions need to be upgraded:\u003c/p\u003e\u003cbr\u003e\u003cp\u003e1: Current: 6.1.0 -\u0026gt;  Upgrade to: 6.1.0-h5 or later versions\u003c/p\u003e\u003cbr\u003e\u003cp\u003e2: Current 6.0.0 including hotfixes -\u0026gt; Upgrade to: 6.1.0-h5 or later versions OR  6.0.0-h65 or later versions\u003c/p\u003e\u003cbr\u003e\u003cp\u003e3: Current 5.2.0 including hotfixes -\u0026gt; Upgrade to: 6.1.0-h5 or later versions OR  6.0.0-h65 or later versions OR 5.2.0-h84 or later versions\u003c/p\u003e\u003cbr\u003e\u003cp\u003e4: Current 5.1.0 versions and prior -\u0026gt; Upgrade to: 6.1.0-h5 or later versions OR  6.0.0-h65 or later versions OR 5.2.0-h84 or later versions\u003c/p\u003e\u003cbr\u003e\u003cp\u003eYou can track service status, maintenance-related updates, and sign up for notifications at:\u003c/p\u003e\u003cp\u003e\u003ca href=\"https://sase.trust.paloaltonetworks.com/\"\u003ehttps://sase.trust.paloaltonetworks.com/\u003c/a\u003e\u003c/p\u003e\u003cbr\u003e\u003cp\u003eIf you have any questions, please open a case at: \u003ca href=\"https://support.paloaltonetworks.com/\"\u003ehttps://support.paloaltonetworks.com/\u003c/a\u003e\u003c/p\u003e\u003cp\u003e\u003cem\u003eThank you for your patience.\u003c/em\u003e\u003c/p\u003e","incident_id":"0sgw2k48djws","created_at":"2026-04-15T14:14:39.098Z","updated_at":"2026-04-15T14:14:39.098Z","display_at":"2026-04-15T14:14:39.098Z","affected_components":[{"code":"pzlzfsqd19dn","name":"Prisma Access - Configuration","old_status":"under_maintenance","new_status":"under_maintenance"}],"deliver_notifications":false,"custom_tweet":null,"tweet_id":null},{"id":"yz2tpz7g1jwp","status":"in_progress","body":"\u003cp\u003e\u003cstrong\u003eUpdate: Changes to Impact.\u003c/strong\u003e\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eStatus:\u003c/strong\u003e In Progress\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eScheduled Window:\u003c/strong\u003e January 31, 2026, 14:11 - April 15, 2026, 14:11 (UTC)\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eLocations:\u003c/strong\u003e Ashburn, The Dalles\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eImpact:\u003c/strong\u003e\u003c/p\u003e\u003cp\u003e\u003cstrong\u003ePanorama Banner for Customers\u003c/strong\u003e\u003c/p\u003e\u003cbr\u003e\u003cp\u003ePalo Alto Networks has announced End of Life support for Prisma Access Panorama Cloud Services Plugin older than 5.2 version (please refer to the below link) on April 30th, 2026\u003c/p\u003e\u003cp\u003e[https://www.paloaltonetworks.com/services/support/end-of-life-announcements]\u003c/p\u003e\u003cbr\u003e\u003cp\u003eIn addition, Prisma Access has recently done a series of innovations and enhancements, including rolling out New Activation Console and Enhanced Customer Support Portal (CSP), we require all existing Prisma Access Panorama customers to perform a mandatory Cloud Service Plugin upgrade to 5.2.0-h84, 6.0.0-h65, 6.1.0-h5  and later versions by April 30th, 2026.\u003c/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cbr\u003e\u003cp\u003eSkipping the upgrade will result in Panorama policy push service disruption, if staying in EOL Panorama plugin versions and impact your future activation experience. Depending on the Cloud Services Plugin version, you may also need to upgrade Panorama to the corresponding compatible Panorama versions as mentioned in the below link:\u003c/p\u003e\u003cp\u003e[https://docs.paloaltonetworks.com/compatibility-matrix/reference/prisma-access#idaa376498-bfd8-401b-a394-5c792a80ae4d_id0dcf3a6d-a876-49bb-9c38-0d293a09daca]\u003c/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cbr\u003e\u003cp\u003eThe following Panorama Cloud Services Plugin Versions need to be upgraded:\u003c/p\u003e\u003cbr\u003e\u003cp\u003e1: Current: 6.1.0 -\u0026gt;  Upgrade to: 6.1.0-h5 or later versions\u003c/p\u003e\u003cbr\u003e\u003cp\u003e2: Current 6.0.0 including hotfixes -\u0026gt; Upgrade to: 6.1.0-h5 or later versions OR  6.0.0-h65 or later versions\u003c/p\u003e\u003cbr\u003e\u003cp\u003e3: Current 5.2.0 including hotfixes -\u0026gt; Upgrade to: 6.1.0-h5 or later versions OR  6.0.0-h65 or later versions OR 5.2.0-h84 or later versions\u003c/p\u003e\u003cbr\u003e\u003cp\u003e4: Current 5.1.0 versions and prior -\u0026gt; Upgrade to: 6.1.0-h5 or later versions OR  6.0.0-h65 or later versions OR 5.2.0-h84 or later versions\u003c/p\u003e\u003cbr\u003e\u003cp\u003eYou can track service status, maintenance-related updates, and sign up for notifications at:\u003c/p\u003e\u003cp\u003e\u003ca href=\"https://sase.status.paloaltonetworks.com/\"\u003ehttps://sase.status.paloaltonetworks.com/\u003c/a\u003e\u003c/p\u003e\u003cbr\u003e\u003cp\u003eIf you have any questions, please open a case at: \u003ca href=\"https://support.paloaltonetworks.com/\"\u003ehttps://support.paloaltonetworks.com/\u003c/a\u003e\u003c/p\u003e","incident_id":"0sgw2k48djws","created_at":"2026-03-30T21:54:39.495Z","updated_at":"2026-03-30T21:54:39.495Z","display_at":"2026-03-30T21:54:39.495Z","affected_components":[{"code":"pzlzfsqd19dn","name":"Prisma Access - Configuration","old_status":"under_maintenance","new_status":"under_maintenance"}],"deliver_notifications":false,"custom_tweet":null,"tweet_id":null},{"id":"g01v9krfn6yx","status":"in_progress","body":"\u003cp\u003e\u003cstrong\u003eUpdate: Changes to Impact.\u003c/strong\u003e\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eStatus:\u003c/strong\u003e In Progress\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eScheduled Window:\u003c/strong\u003e January 31, 2026, 14:11 - April 15, 2026, 14:11 (UTC)\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eLocations:\u003c/strong\u003e Ashburn, The Dalles\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eImpact:\u003c/strong\u003e\u003c/p\u003e\u003cp\u003e\u003cstrong\u003ePanorama Banner for Customers\u003c/strong\u003e\u003c/p\u003e\u003cbr\u003e\u003cp\u003ePalo Alto Networks has announced End of Life support for Prisma Access Panorama Cloud Services Plugin older than 5.2 version (please refer to the below link) on March 30th, 2026\u003c/p\u003e\u003cp\u003e[https://www.paloaltonetworks.com/services/support/end-of-life-announcements]\u003c/p\u003e\u003cbr\u003e\u003cp\u003eIn addition, Prisma Access has recently done a series of innovations and enhancements, including rolling out New Activation Console and Enhanced Customer Support Portal (CSP), we require all existing Prisma Access Panorama customers to perform a mandatory Cloud Service Plugin upgrade to 5.2.0-h84, 6.0.0-h65, 6.1.0-h5  and later versions by March 29th, 2026.\u003c/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cbr\u003e\u003cp\u003eSkipping the upgrade will result in Panorama policy push service disruption, if staying in EOL Panorama plugin versions and impact your future activation experience. Depending on the Cloud Services Plugin version, you may also need to upgrade Panorama to the corresponding compatible Panorama versions as mentioned in the below link:\u003c/p\u003e\u003cp\u003e[https://docs.paloaltonetworks.com/compatibility-matrix/reference/prisma-access#idaa376498-bfd8-401b-a394-5c792a80ae4d_id0dcf3a6d-a876-49bb-9c38-0d293a09daca]\u003c/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cbr\u003e\u003cp\u003eThe following Panorama Cloud Services Plugin Versions need to be upgraded:\u003c/p\u003e\u003cbr\u003e\u003cp\u003e1: Current: 6.1.0 -\u0026gt;  Upgrade to: 6.1.0-h5 or later versions\u003c/p\u003e\u003cbr\u003e\u003cp\u003e2: Current 6.0.0 including hotfixes -\u0026gt; Upgrade to: 6.1.0-h5 or later versions OR  6.0.0-h65 or later versions\u003c/p\u003e\u003cbr\u003e\u003cp\u003e3: Current 5.2.0 including hotfixes -\u0026gt; Upgrade to: 6.1.0-h5 or later versions OR  6.0.0-h65 or later versions OR 5.2.0-h84 or later versions\u003c/p\u003e\u003cbr\u003e\u003cp\u003e4: Current 5.1.0 versions and prior -\u0026gt; Upgrade to: 6.1.0-h5 or later versions OR  6.0.0-h65 or later versions OR 5.2.0-h84 or later versions\u003c/p\u003e\u003cbr\u003e\u003cp\u003eYou can track service status, maintenance-related updates, and sign up for notifications at:\u003c/p\u003e\u003cp\u003e\u003ca href=\"https://sase.status.paloaltonetworks.com/\"\u003ehttps://sase.status.paloaltonetworks.com/\u003c/a\u003e\u003c/p\u003e\u003cbr\u003e\u003cp\u003eIf you have any questions, please open a case at: \u003ca href=\"https://support.paloaltonetworks.com/\"\u003ehttps://support.paloaltonetworks.com/\u003c/a\u003e\u003c/p\u003e","incident_id":"0sgw2k48djws","created_at":"2026-03-30T17:55:25.632Z","updated_at":"2026-03-30T17:55:25.632Z","display_at":"2026-03-30T17:55:25.632Z","affected_components":[{"code":"pzlzfsqd19dn","name":"Prisma Access - Configuration","old_status":"under_maintenance","new_status":"under_maintenance"}],"deliver_notifications":false,"custom_tweet":null,"tweet_id":null},{"id":"1p1w6dlz08c9","status":"in_progress","body":"\u003cp\u003e\u003cstrong\u003eUpdate: Changes to Impact.\u003c/strong\u003e\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eStatus:\u003c/strong\u003e In Progress\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eScheduled Window:\u003c/strong\u003e January 31, 2026, 14:11 - April 15, 2026, 14:11 (UTC)\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eLocations:\u003c/strong\u003e Ashburn, The Dalles\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eImpact:\u003c/strong\u003e\u003c/p\u003e\u003cp\u003e\u003cstrong\u003ePanorama Banner for Customers\u003c/strong\u003e\u003c/p\u003e\u003cbr\u003e\u003cp\u003ePalo Alto Networks has announced End of Life support for Prisma Access Panorama Cloud Services Plugin older than 5.2 version (please refer to the below link) on March 30th, 2026\u003c/p\u003e\u003cp\u003e[https://www.paloaltonetworks.com/services/support/end-of-life-announcements]\u003c/p\u003e\u003cbr\u003e\u003cp\u003eIn addition, Prisma Access has recently done a series of innovations and enhancements, including rolling out New Activation Console and Enhanced Customer Support Portal (CSP), we require all existing Prisma Access Panorama customers to perform a mandatory Cloud Service Plugin upgrade to 5.2.0-h81, 6.0.0-h62, 6.1.0-h4  and later versions by March 29th, 2026.\u003c/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cbr\u003e\u003cp\u003eSkipping the upgrade will result in Panorama policy push service disruption, if staying in EOL Panorama plugin versions and impact your future activation experience. Depending on the Cloud Services Plugin version, you may also need to upgrade Panorama to the corresponding compatible Panorama versions as mentioned in the below link:\u003c/p\u003e\u003cp\u003e[https://docs.paloaltonetworks.com/compatibility-matrix/reference/prisma-access#idaa376498-bfd8-401b-a394-5c792a80ae4d_id0dcf3a6d-a876-49bb-9c38-0d293a09daca]\u003c/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cbr\u003e\u003cp\u003eThe following Panorama Cloud Services Plugin Versions need to be upgraded:\u003c/p\u003e\u003cbr\u003e\u003cp\u003e1: Current: 6.1.0 -\u0026gt;  Upgrade to: 6.1.0-h4 or later versions\u003c/p\u003e\u003cbr\u003e\u003cp\u003e2: Current 6.0.0 including hotfixes -\u0026gt; Upgrade to: 6.1.0-h4 or later versions OR  6.0.0-h62 or later versions\u003c/p\u003e\u003cbr\u003e\u003cp\u003e3: Current 5.2.0 including hotfixes -\u0026gt; Upgrade to: 6.1.0-h4 or later versions OR  6.0.0-h62 or later versions OR 5.2.0-h81 or later versions\u003c/p\u003e\u003cbr\u003e\u003cp\u003e4: Current 5.1.0 versions and prior -\u0026gt; Upgrade to: 6.1.0-h4 or later versions OR  6.0.0-h62 or later versions OR 5.2.0-h81 or later versions\u003c/p\u003e\u003cbr\u003e\u003cp\u003eYou can track service status, maintenance-related updates, and sign up for notifications at:\u003c/p\u003e\u003cp\u003e\u003ca href=\"https://sase.status.paloaltonetworks.com/\"\u003ehttps://sase.status.paloaltonetworks.com/\u003c/a\u003e\u003c/p\u003e\u003cbr\u003e\u003cp\u003eIf you have any questions, please open a case at: \u003ca href=\"https://support.paloaltonetworks.com/\"\u003ehttps://support.paloaltonetworks.com/\u003c/a\u003e\u003c/p\u003e","incident_id":"0sgw2k48djws","created_at":"2026-03-22T00:24:05.455Z","updated_at":"2026-03-22T00:24:05.455Z","display_at":"2026-03-22T00:24:05.455Z","affected_components":[{"code":"pzlzfsqd19dn","name":"Prisma Access - Configuration","old_status":"under_maintenance","new_status":"under_maintenance"}],"deliver_notifications":false,"custom_tweet":null,"tweet_id":null},{"id":"83mjp7b3kqcc","status":"in_progress","body":"Update: Changes to Customer Impact.\n\nStatus: In Progress\nScheduled Window: January 31, 2026, 14:11 - 14:11 (UTC)\nAffected Locations: Los Angeles\nCustomer Impact: *Panorama Banner for Customers*\r\n\r\nPalo Alto Networks has announced End of Life support for Prisma Access Panorama Cloud Services Plugin older than 5.2 version (please refer to the below link) on March 30th, 2026\r\n[https://www.paloaltonetworks.com/services/support/end-of-life-announcements]\r\n\r\nIn addition, Prisma Access has recently done a series of innovations and enhancements, including rolling out New Activation Console and Enhanced Customer Support Portal (CSP), we require all existing Prisma Access Panorama customers to perform a mandatory Cloud Service Plugin upgrade to 5.2.0-h69, 6.0.0-h48, 6.1.0-h1 and later versions by March 29th, 2026.\r\n\r\n \r\n\r\nSkipping the upgrade will result in Panorama policy push service disruption, if staying in EOL Panorama plugin versions and impact your future activation experience. Depending on the Cloud Services Plugin version, you may also need to upgrade Panorama to the corresponding compatible Panorama versions as mentioned in the below link:\r\n[https://docs.paloaltonetworks.com/compatibility-matrix/reference/prisma-access#idaa376498-bfd8-401b-a394-5c792a80ae4d_id0dcf3a6d-a876-49bb-9c38-0d293a09daca]\r\n\r\n \r\n\r\nThe following Panorama Cloud Services Plugin Versions need to be upgraded:\r\n\r\n1: Current: 6.1.0 -\u003e  Upgrade to: 6.1.0-h1 or later versions\r\n\r\n2: Current 6.0.0 including hotfixes -\u003e Upgrade to: 6.1.0-h1 or later versions OR  6.0.0-h48 or later versions\r\n\r\n3: Current 5.2.0 including hotfixes -\u003e Upgrade to: 6.1.0-h1 or later versions OR  6.0.0-h48 or later versions OR 5.2.0-h69 or later versions \r\n\r\n4: Current 5.1.0 versions and prior -\u003e Upgrade to: 6.1.0-h1 or later versions OR  6.0.0-h48 or later versions OR 5.2.0-h69 or later versions\n\nWe will continue to provide updates as maintenance progresses.","incident_id":"0sgw2k48djws","created_at":"2026-03-10T02:13:22.209Z","updated_at":"2026-03-10T02:13:22.209Z","display_at":"2026-03-10T02:13:22.209Z","affected_components":null,"deliver_notifications":true,"custom_tweet":null,"tweet_id":null},{"id":"qst82g23b59d","status":"in_progress","body":"Update: Status changed to In Progress.\n\nStatus: In Progress\nScheduled Window: January 31, 2026, 14:11 - 14:11 (UTC)\nAffected Locations: Los Angeles\nCustomer Impact: *Panorama Banner for Customers*\r\n\r\nPalo Alto Networks has announced End of Life support for Prisma Access Panorama Cloud Services Plugin older than 5.2 version (please refer to the below link) on March 15th, 2026\r\nhttps://www.paloaltonetworks.com/services/support/end-of-life-announcements\r\n\r\nIn addition, Prisma Access has recently done a series of innovations and enhancements, including rolling out New Activation Console and Enhanced Customer Support Portal (CSP), we require all existing Prisma Access Panorama customers to perform a mandatory Cloud Service Plugin upgrade to 5.2.0-h69, 6.0.0-h48, 6.1.0-h1 and later versions by March 15th, 2026.\r\n\r\n \r\n\r\nSkipping the upgrade will result in Panorama policy push service disruption, if staying in EOL Panorama plugin versions and impact your future activation experience. Depending on the Cloud Services Plugin version, you may also need to upgrade Panorama to the corresponding compatible Panorama versions as mentioned in the below link:\r\nhttps://docs.paloaltonetworks.com/compatibility-matrix/reference/prisma-access#idaa376498-bfd8-401b-a394-5c792a80ae4d_id0dcf3a6d-a876-49bb-9c38-0d293a09daca\r\n\r\n \r\n\r\nThe following Panorama Cloud Services Plugin Versions need to be upgraded:\r\n\r\n1: Current: 6.1.0 -\u003e  Upgrade to: 6.1.0-h1 or later versions\r\n\r\n2: Current 6.0.0 including hotfixes -\u003e Upgrade to: 6.1.0-h1 or later versions OR  6.0.0-h48 or later versions\r\n\r\n3: Current 5.2.0 including hotfixes -\u003e Upgrade to: 6.1.0-h1 or later versions OR  6.0.0-h48 or later versions OR 5.2.0-h69 or later versions \r\n\r\n4: Current 5.1.0 versions and prior -\u003e Upgrade to: 6.1.0-h1 or later versions OR  6.0.0-h48 or later versions OR 5.2.0-h69 or later versions\n\nWe will continue to provide updates as maintenance progresses.","incident_id":"0sgw2k48djws","created_at":"2026-01-31T14:15:00.504Z","updated_at":"2026-01-31T14:15:00.504Z","display_at":"2026-01-31T14:15:00.504Z","affected_components":null,"deliver_notifications":true,"custom_tweet":null,"tweet_id":null},{"id":"0tp3q6rkgrx5","status":"scheduled","body":"Scheduled maintenance for Configuration\n\nStatus: Scheduled\nScheduled Window: January 31, 2026, 14:11 - 14:11 (UTC)\nAffected Locations: Los Angeles\nCustomer Impact: *Panorama Banner for Customers*\r\n\r\nPalo Alto Networks has announced End of Life support for Prisma Access Panorama Cloud Services Plugin older than 5.2 version (please refer to the below link) on March 15th, 2026\r\nhttps://www.paloaltonetworks.com/services/support/end-of-life-announcements\r\n\r\nIn addition, Prisma Access has recently done a series of innovations and enhancements, including rolling out New Activation Console and Enhanced Customer Support Portal (CSP), we require all existing Prisma Access Panorama customers to perform a mandatory Cloud Service Plugin upgrade to 5.2.0-h69, 6.0.0-h48, 6.1.0-h1 and later versions by March 15th, 2026.\r\n\r\n \r\n\r\nSkipping the upgrade will result in Panorama policy push service disruption, if staying in EOL Panorama plugin versions and impact your future activation experience. Depending on the Cloud Services Plugin version, you may also need to upgrade Panorama to the corresponding compatible Panorama versions as mentioned in the below link:\r\nhttps://docs.paloaltonetworks.com/compatibility-matrix/reference/prisma-access#idaa376498-bfd8-401b-a394-5c792a80ae4d_id0dcf3a6d-a876-49bb-9c38-0d293a09daca\r\n\r\n \r\n\r\nThe following Panorama Cloud Services Plugin Versions need to be upgraded:\r\n\r\n1: Current: 6.1.0 -\u003e  Upgrade to: 6.1.0-h1 or later versions\r\n\r\n2: Current 6.0.0 including hotfixes -\u003e Upgrade to: 6.1.0-h1 or later versions OR  6.0.0-h48 or later versions\r\n\r\n3: Current 5.2.0 including hotfixes -\u003e Upgrade to: 6.1.0-h1 or later versions OR  6.0.0-h48 or later versions OR 5.2.0-h69 or later versions \r\n\r\n4: Current 5.1.0 versions and prior -\u003e Upgrade to: 6.1.0-h1 or later versions OR  6.0.0-h48 or later versions OR 5.2.0-h69 or later versions\n\nWe will provide updates when maintenance begins.","incident_id":"0sgw2k48djws","created_at":"2026-01-31T03:15:11.197Z","updated_at":"2026-01-31T03:15:11.197Z","display_at":"2026-01-31T03:15:11.197Z","affected_components":[{"code":"pzlzfsqd19dn","name":"Prisma Access - Configuration","old_status":"under_maintenance","new_status":"under_maintenance"}],"deliver_notifications":true,"custom_tweet":null,"tweet_id":null}],"components":[{"id":"pzlzfsqd19dn","name":"Configuration","status":"operational","created_at":"2025-11-24T19:14:49.858Z","updated_at":"2026-04-18T16:48:33.098Z","position":1,"description":null,"showcase":false,"start_date":"2025-11-24","group_id":"39hbssdynzgv","page_id":"v7149scqjn1j","group":false,"only_show_if_degraded":false}],"scheduled_for":"2026-01-31T14:11:00.000Z","scheduled_until":"2026-04-15T14:11:00.000Z"},{"id":"645x3l7b5cx8","name":"Scheduled Maintenance (SP-552) : Prisma SDWAN","status":"completed","created_at":"2026-03-12T17:15:56.621Z","updated_at":"2026-04-11T10:06:29.541Z","monitoring_at":null,"resolved_at":"2026-04-11T10:06:29.519Z","impact":"maintenance","shortlink":"https://stspg.io/2d2ntr40d944","started_at":"2026-03-12T17:15:56.607Z","page_id":"v7149scqjn1j","incident_updates":[{"id":"6vfsrbfgcl6x","status":"completed","body":"\u003cp\u003e\u003cstrong\u003eUpdate: Status changed to Completed.\u003c/strong\u003e\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eStatus:\u003c/strong\u003e Completed\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eScheduled Window:\u003c/strong\u003e April 11, 2026, 06:00 - 10:00 (UTC)\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eLocations:\u003c/strong\u003e Oregon\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eImpact:\u003c/strong\u003e\u003c/p\u003e\u003cp\u003eThe Prisma SD-WAN AMER1 (Hood) (CloudGenix) upgrade is scheduled for Saturday, April 11th, 2026, from 06:00 to 10:00 UTC. During this time, UI and API access to the portal will be unavailable.\u003c/p\u003e\u003cbr\u003e\u003cp\u003eYou can track service status, maintenance-related updates, and sign up for notifications at [https://sase.status.paloaltonetworks.com|https://sase.status.paloaltonetworks.com/]\u003c/p\u003e\u003cbr\u003e\u003cp\u003eIf you have any questions, please open a case at [https://support.paloaltonetworks.com|https://support.paloaltonetworks.com/]\u003c/p\u003e\u003cbr\u003e\u003cp\u003eYou can track service status, maintenance-related updates, and sign up for notifications at:\u003c/p\u003e\u003cp\u003e\u003ca href=\"https://sase.trust.paloaltonetworks.com/\"\u003ehttps://sase.trust.paloaltonetworks.com/\u003c/a\u003e\u003c/p\u003e\u003cbr\u003e\u003cp\u003eIf you have any questions, please open a case at: \u003ca href=\"https://support.paloaltonetworks.com/\"\u003ehttps://support.paloaltonetworks.com/\u003c/a\u003e\u003c/p\u003e\u003cp\u003e\u003cem\u003eThank you for your patience.\u003c/em\u003e\u003c/p\u003e","incident_id":"645x3l7b5cx8","created_at":"2026-04-11T10:06:29.519Z","updated_at":"2026-04-11T10:06:29.519Z","display_at":"2026-04-11T10:06:29.519Z","affected_components":[{"code":"kwnw47hs6mgm","name":"Prisma SDWAN - Configuration","old_status":"under_maintenance","new_status":"under_maintenance"},{"code":"ghc0wrsgqw9f","name":"Prisma SDWAN - Alarms \u0026 Alerts","old_status":"under_maintenance","new_status":"under_maintenance"},{"code":"w3k4xhnr2y04","name":"Prisma SDWAN - CloudBlades","old_status":"under_maintenance","new_status":"under_maintenance"},{"code":"0f54cnk3dzvd","name":"Prisma SDWAN - Device Status","old_status":"under_maintenance","new_status":"under_maintenance"},{"code":"swyr1zv8ggr6","name":"Prisma SDWAN - Metrics \u0026 Stats","old_status":"under_maintenance","new_status":"under_maintenance"},{"code":"lblp9wkxw7tz","name":"Prisma SDWAN - Topology","old_status":"under_maintenance","new_status":"under_maintenance"},{"code":"fpfch37z436h","name":"Prisma SDWAN - UI \u0026 Portal Access","old_status":"under_maintenance","new_status":"under_maintenance"},{"code":"6yv6rytwfxq5","name":"Prisma SDWAN - Customer Network","old_status":"under_maintenance","new_status":"under_maintenance"}],"deliver_notifications":false,"custom_tweet":null,"tweet_id":null},{"id":"3s2dq90wsmzs","status":"in_progress","body":"\u003cp\u003e\u003cstrong\u003eUpdate: Status changed to In Progress.\u003c/strong\u003e\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eStatus:\u003c/strong\u003e In Progress\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eScheduled Window:\u003c/strong\u003e April 11, 2026, 06:00 - 10:00 (UTC)\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eLocations:\u003c/strong\u003e Oregon\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eImpact:\u003c/strong\u003e\u003c/p\u003e\u003cp\u003eThe Prisma SD-WAN AMER1 (Hood) (CloudGenix) upgrade is scheduled for Saturday, April 11th, 2026, from 06:00 to 10:00 UTC. During this time, UI and API access to the portal will be unavailable.\u003c/p\u003e\u003cbr\u003e\u003cp\u003eYou can track service status, maintenance-related updates, and sign up for notifications at [https://sase.status.paloaltonetworks.com|https://sase.status.paloaltonetworks.com/]\u003c/p\u003e\u003cbr\u003e\u003cp\u003eIf you have any questions, please open a case at [https://support.paloaltonetworks.com|https://support.paloaltonetworks.com/]\u003c/p\u003e\u003cbr\u003e\u003cp\u003eYou can track service status, maintenance-related updates, and sign up for notifications at:\u003c/p\u003e\u003cp\u003e\u003ca href=\"https://sase.trust.paloaltonetworks.com/\"\u003ehttps://sase.trust.paloaltonetworks.com/\u003c/a\u003e\u003c/p\u003e\u003cbr\u003e\u003cp\u003eIf you have any questions, please open a case at: \u003ca href=\"https://support.paloaltonetworks.com/\"\u003ehttps://support.paloaltonetworks.com/\u003c/a\u003e\u003c/p\u003e","incident_id":"645x3l7b5cx8","created_at":"2026-04-11T06:05:19.502Z","updated_at":"2026-04-11T06:05:19.502Z","display_at":"2026-04-11T06:05:19.502Z","affected_components":[{"code":"kwnw47hs6mgm","name":"Prisma SDWAN - Configuration","old_status":"under_maintenance","new_status":"under_maintenance"},{"code":"ghc0wrsgqw9f","name":"Prisma SDWAN - Alarms \u0026 Alerts","old_status":"operational","new_status":"under_maintenance"},{"code":"w3k4xhnr2y04","name":"Prisma SDWAN - CloudBlades","old_status":"operational","new_status":"under_maintenance"},{"code":"0f54cnk3dzvd","name":"Prisma SDWAN - Device Status","old_status":"under_maintenance","new_status":"under_maintenance"},{"code":"swyr1zv8ggr6","name":"Prisma SDWAN - Metrics \u0026 Stats","old_status":"under_maintenance","new_status":"under_maintenance"},{"code":"lblp9wkxw7tz","name":"Prisma SDWAN - Topology","old_status":"operational","new_status":"under_maintenance"},{"code":"fpfch37z436h","name":"Prisma SDWAN - UI \u0026 Portal Access","old_status":"operational","new_status":"under_maintenance"},{"code":"6yv6rytwfxq5","name":"Prisma SDWAN - Customer Network","old_status":"operational","new_status":"under_maintenance"}],"deliver_notifications":false,"custom_tweet":null,"tweet_id":null},{"id":"y05bvmw81ym7","status":"scheduled","body":"Scheduled maintenance for Alarms \u0026 Alerts, CloudBlades, Configuration, Customer Network, Device Status, Metrics \u0026 Stats, Topology, UI \u0026 Portal Access\n\nStatus: Scheduled\nScheduled Window: April 11, 2026, 06:00 - 10:00 (UTC)\nAffected Locations: Oregon\nCustomer Impact: The Prisma SD-WAN AMER1 (Hood) (CloudGenix) upgrade is scheduled for Saturday, April 11th, 2026, from 06:00 to 10:00 UTC. During this time, UI and API access to the portal will be unavailable.\r\n\r\nYou can track service status, maintenance-related updates, and sign up for notifications at https://sase.status.paloaltonetworks.com\r\n\r\nIf you have any questions, please open a case at https://support.paloaltonetworks.com\n\nWe will provide updates when maintenance begins.","incident_id":"645x3l7b5cx8","created_at":"2026-03-12T17:15:56.770Z","updated_at":"2026-03-12T17:15:56.770Z","display_at":"2026-03-12T17:15:56.770Z","affected_components":[{"code":"kwnw47hs6mgm","name":"Prisma SDWAN - Configuration","old_status":"operational","new_status":"under_maintenance"},{"code":"ghc0wrsgqw9f","name":"Prisma SDWAN - Alarms \u0026 Alerts","old_status":"operational","new_status":"under_maintenance"},{"code":"w3k4xhnr2y04","name":"Prisma SDWAN - CloudBlades","old_status":"operational","new_status":"under_maintenance"},{"code":"0f54cnk3dzvd","name":"Prisma SDWAN - Device Status","old_status":"operational","new_status":"under_maintenance"},{"code":"swyr1zv8ggr6","name":"Prisma SDWAN - Metrics \u0026 Stats","old_status":"operational","new_status":"under_maintenance"},{"code":"lblp9wkxw7tz","name":"Prisma SDWAN - Topology","old_status":"operational","new_status":"under_maintenance"},{"code":"fpfch37z436h","name":"Prisma SDWAN - UI \u0026 Portal Access","old_status":"operational","new_status":"under_maintenance"},{"code":"6yv6rytwfxq5","name":"Prisma SDWAN - Customer Network","old_status":"operational","new_status":"under_maintenance"}],"deliver_notifications":true,"custom_tweet":null,"tweet_id":null}],"components":[{"id":"kwnw47hs6mgm","name":"Configuration","status":"operational","created_at":"2025-11-24T19:14:52.494Z","updated_at":"2026-04-11T10:06:51.901Z","position":1,"description":null,"showcase":false,"start_date":"2025-11-24","group_id":"h29tb5vr7php","page_id":"v7149scqjn1j","group":false,"only_show_if_degraded":false},{"id":"ghc0wrsgqw9f","name":"Alarms \u0026 Alerts","status":"operational","created_at":"2025-11-24T19:14:53.658Z","updated_at":"2026-04-11T10:06:53.841Z","position":2,"description":null,"showcase":false,"start_date":"2025-11-24","group_id":"h29tb5vr7php","page_id":"v7149scqjn1j","group":false,"only_show_if_degraded":false},{"id":"w3k4xhnr2y04","name":"CloudBlades","status":"operational","created_at":"2025-11-24T19:14:54.693Z","updated_at":"2026-04-11T10:06:55.714Z","position":3,"description":null,"showcase":false,"start_date":"2025-11-24","group_id":"h29tb5vr7php","page_id":"v7149scqjn1j","group":false,"only_show_if_degraded":false},{"id":"0f54cnk3dzvd","name":"Device Status","status":"operational","created_at":"2025-11-24T19:14:55.714Z","updated_at":"2026-04-11T10:06:56.699Z","position":4,"description":null,"showcase":false,"start_date":"2025-11-24","group_id":"h29tb5vr7php","page_id":"v7149scqjn1j","group":false,"only_show_if_degraded":false},{"id":"swyr1zv8ggr6","name":"Metrics \u0026 Stats","status":"operational","created_at":"2025-11-24T19:14:56.713Z","updated_at":"2026-04-11T10:06:57.740Z","position":5,"description":null,"showcase":false,"start_date":"2025-11-24","group_id":"h29tb5vr7php","page_id":"v7149scqjn1j","group":false,"only_show_if_degraded":false},{"id":"lblp9wkxw7tz","name":"Topology","status":"operational","created_at":"2025-11-24T19:14:57.681Z","updated_at":"2026-04-11T10:06:58.698Z","position":6,"description":null,"showcase":false,"start_date":"2025-11-24","group_id":"h29tb5vr7php","page_id":"v7149scqjn1j","group":false,"only_show_if_degraded":false},{"id":"fpfch37z436h","name":"UI \u0026 Portal Access","status":"operational","created_at":"2025-11-24T19:14:58.682Z","updated_at":"2026-04-12T16:08:02.762Z","position":7,"description":null,"showcase":false,"start_date":"2025-11-24","group_id":"h29tb5vr7php","page_id":"v7149scqjn1j","group":false,"only_show_if_degraded":false},{"id":"6yv6rytwfxq5","name":"Customer Network","status":"operational","created_at":"2025-12-19T20:15:35.153Z","updated_at":"2026-04-11T10:07:01.263Z","position":8,"description":null,"showcase":false,"start_date":"2025-12-19","group_id":"h29tb5vr7php","page_id":"v7149scqjn1j","group":false,"only_show_if_degraded":false}],"scheduled_for":"2026-04-11T06:00:00.000Z","scheduled_until":"2026-04-11T10:00:00.000Z"},{"id":"q4zn8pdzjbvd","name":"Scheduled Maintenance : Prisma SDWAN","status":"completed","created_at":"2026-04-11T05:36:45.454Z","updated_at":"2026-04-11T10:04:53.050Z","monitoring_at":null,"resolved_at":"2026-04-11T10:04:53.035Z","impact":"maintenance","shortlink":"https://stspg.io/3270g3n21yk1","started_at":"2026-04-11T05:36:45.446Z","page_id":"v7149scqjn1j","incident_updates":[{"id":"w0tjjhrjbm7t","status":"completed","body":"\u003cp\u003e\u003cstrong\u003eUpdate: Status changed to Completed.\u003c/strong\u003e\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eStatus:\u003c/strong\u003e Completed\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eScheduled Window:\u003c/strong\u003e April 11, 2026, 06:00 - 10:00 (UTC)\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eLocations:\u003c/strong\u003e Ohio\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eImpact:\u003c/strong\u003e\u003c/p\u003e\u003cp\u003eDuring the maintenance window, Prisma SDWAN customers in affected regions will not have access to stats and flow metrics, data plane will not be impacted.\u003c/p\u003e\u003cbr\u003e\u003cp\u003eYou can track service status, maintenance-related updates, and sign up for notifications at:\u003c/p\u003e\u003cp\u003e\u003ca href=\"https://sase.trust.paloaltonetworks.com/\"\u003ehttps://sase.trust.paloaltonetworks.com/\u003c/a\u003e\u003c/p\u003e\u003cbr\u003e\u003cp\u003eIf you have any questions, please open a case at: \u003ca href=\"https://support.paloaltonetworks.com/\"\u003ehttps://support.paloaltonetworks.com/\u003c/a\u003e\u003c/p\u003e\u003cp\u003e\u003cem\u003eThank you for your patience.\u003c/em\u003e\u003c/p\u003e","incident_id":"q4zn8pdzjbvd","created_at":"2026-04-11T10:04:53.035Z","updated_at":"2026-04-11T10:04:53.035Z","display_at":"2026-04-11T10:04:53.035Z","affected_components":[{"code":"0f54cnk3dzvd","name":"Prisma SDWAN - Device Status","old_status":"under_maintenance","new_status":"under_maintenance"},{"code":"swyr1zv8ggr6","name":"Prisma SDWAN - Metrics \u0026 Stats","old_status":"under_maintenance","new_status":"under_maintenance"}],"deliver_notifications":false,"custom_tweet":null,"tweet_id":null},{"id":"53jqsvdm1sz7","status":"in_progress","body":"\u003cp\u003e\u003cstrong\u003eUpdate: Status changed to In Progress.\u003c/strong\u003e\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eStatus:\u003c/strong\u003e In Progress\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eScheduled Window:\u003c/strong\u003e April 11, 2026, 06:00 - 10:00 (UTC)\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eLocations:\u003c/strong\u003e Ohio\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eImpact:\u003c/strong\u003e\u003c/p\u003e\u003cp\u003eDuring the maintenance window, Prisma SDWAN customers in affected regions will not have access to stats and flow metrics, data plane will not be impacted.\u003c/p\u003e\u003cbr\u003e\u003cp\u003eYou can track service status, maintenance-related updates, and sign up for notifications at:\u003c/p\u003e\u003cp\u003e\u003ca href=\"https://sase.trust.paloaltonetworks.com/\"\u003ehttps://sase.trust.paloaltonetworks.com/\u003c/a\u003e\u003c/p\u003e\u003cbr\u003e\u003cp\u003eIf you have any questions, please open a case at: \u003ca href=\"https://support.paloaltonetworks.com/\"\u003ehttps://support.paloaltonetworks.com/\u003c/a\u003e\u003c/p\u003e","incident_id":"q4zn8pdzjbvd","created_at":"2026-04-11T06:04:38.555Z","updated_at":"2026-04-11T06:04:38.555Z","display_at":"2026-04-11T06:04:38.555Z","affected_components":[{"code":"0f54cnk3dzvd","name":"Prisma SDWAN - Device Status","old_status":"under_maintenance","new_status":"under_maintenance"},{"code":"swyr1zv8ggr6","name":"Prisma SDWAN - Metrics \u0026 Stats","old_status":"under_maintenance","new_status":"under_maintenance"}],"deliver_notifications":false,"custom_tweet":null,"tweet_id":null},{"id":"yc4lth3lrx9t","status":"scheduled","body":"\u003cp\u003e\u003cstrong\u003eStatus:\u003c/strong\u003e Scheduled\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eScheduled Window:\u003c/strong\u003e April 11, 2026, 06:00 - 10:00 (UTC)\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eLocations:\u003c/strong\u003e Ohio\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eImpact:\u003c/strong\u003e\u003c/p\u003e\u003cp\u003eDuring the maintenance window, Prisma SDWAN customers in affected regions will not have access to stats and flow metrics, data plane will not be impacted.\u003c/p\u003e\u003cp\u003e\u003cem\u003eWe will provide updates when maintenance begins.\u003c/em\u003e\u003c/p\u003e","incident_id":"q4zn8pdzjbvd","created_at":"2026-04-11T05:36:45.504Z","updated_at":"2026-04-11T05:36:45.504Z","display_at":"2026-04-11T05:36:45.504Z","affected_components":[{"code":"0f54cnk3dzvd","name":"Prisma SDWAN - Device Status","old_status":"under_maintenance","new_status":"under_maintenance"},{"code":"swyr1zv8ggr6","name":"Prisma SDWAN - Metrics \u0026 Stats","old_status":"under_maintenance","new_status":"under_maintenance"}],"deliver_notifications":false,"custom_tweet":null,"tweet_id":null}],"components":[{"id":"0f54cnk3dzvd","name":"Device Status","status":"operational","created_at":"2025-11-24T19:14:55.714Z","updated_at":"2026-04-11T10:06:56.699Z","position":4,"description":null,"showcase":false,"start_date":"2025-11-24","group_id":"h29tb5vr7php","page_id":"v7149scqjn1j","group":false,"only_show_if_degraded":false},{"id":"swyr1zv8ggr6","name":"Metrics \u0026 Stats","status":"operational","created_at":"2025-11-24T19:14:56.713Z","updated_at":"2026-04-11T10:06:57.740Z","position":5,"description":null,"showcase":false,"start_date":"2025-11-24","group_id":"h29tb5vr7php","page_id":"v7149scqjn1j","group":false,"only_show_if_degraded":false}],"scheduled_for":"2026-04-11T06:00:00.000Z","scheduled_until":"2026-04-11T10:00:00.000Z"},{"id":"2gv13s7w6xjy","name":"Scheduled Maintenance (SP-330) : Prisma Access Fedramp Mod","status":"completed","created_at":"2026-01-15T05:13:29.479Z","updated_at":"2026-04-11T04:05:59.216Z","monitoring_at":null,"resolved_at":"2026-04-11T04:05:59.199Z","impact":"maintenance","shortlink":"https://stspg.io/lr8h5jkykzp5","started_at":"2026-01-15T05:13:29.472Z","page_id":"v7149scqjn1j","incident_updates":[{"id":"g4vr8cskq4rv","status":"completed","body":"\u003cp\u003e\u003cstrong\u003eUpdate: Status changed to Completed.\u003c/strong\u003e\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eStatus:\u003c/strong\u003e Completed\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eScheduled Window:\u003c/strong\u003e April 10, 2026, 22:00 - April 11, 2026, 04:00 (UTC)\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eLocations:\u003c/strong\u003e Ashburn, Dallas, Denver, Los Angeles, Moncks Corner, Oregon, Quebec, Salt Lake City, Sao Paulo, The Dalles, Virginia\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eImpact:\u003c/strong\u003e\u003c/p\u003e\u003cp\u003ePrisma Access team will be performing a scheduled infrastructure maintenance. There will not be any impact to customers network infrastructure. The commits may be impacted\u003c/p\u003e\u003cbr\u003e\u003cp\u003eYou can track service status, maintenance-related updates, and sign up for notifications at:\u003c/p\u003e\u003cp\u003e\u003ca href=\"https://sase.trust.paloaltonetworks.com/\"\u003ehttps://sase.trust.paloaltonetworks.com/\u003c/a\u003e\u003c/p\u003e\u003cbr\u003e\u003cp\u003eIf you have any questions, please open a case at: \u003ca href=\"https://support.paloaltonetworks.com/\"\u003ehttps://support.paloaltonetworks.com/\u003c/a\u003e\u003c/p\u003e\u003cp\u003e\u003cem\u003eThank you for your patience.\u003c/em\u003e\u003c/p\u003e","incident_id":"2gv13s7w6xjy","created_at":"2026-04-11T04:05:59.199Z","updated_at":"2026-04-11T04:05:59.199Z","display_at":"2026-04-11T04:05:59.199Z","affected_components":[{"code":"d318kyhyctft","name":"Prisma Access Fedramp Mod - Configuration","old_status":"under_maintenance","new_status":"under_maintenance"},{"code":"4bxg3zt9t19w","name":"Prisma Access Fedramp Mod - Mobile Users","old_status":"under_maintenance","new_status":"under_maintenance"},{"code":"651l6jw1xz2f","name":"Prisma Access Fedramp Mod - Remote Networks","old_status":"under_maintenance","new_status":"under_maintenance"},{"code":"2c6qp2kkcqb1","name":"Prisma Access Fedramp Mod - Service connections","old_status":"under_maintenance","new_status":"under_maintenance"},{"code":"g8880gc52sjm","name":"Prisma Access Fedramp Mod - Explicit Proxy","old_status":"under_maintenance","new_status":"under_maintenance"},{"code":"qv6n36s6phlb","name":"Prisma Access Fedramp Mod - ZTNA Connector","old_status":"under_maintenance","new_status":"under_maintenance"}],"deliver_notifications":false,"custom_tweet":null,"tweet_id":null},{"id":"9gc1m1zfhx2n","status":"in_progress","body":"\u003cp\u003e\u003cstrong\u003eUpdate: Status changed to In Progress.\u003c/strong\u003e\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eStatus:\u003c/strong\u003e In Progress\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eScheduled Window:\u003c/strong\u003e April 10, 2026, 22:00 - April 11, 2026, 04:00 (UTC)\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eLocations:\u003c/strong\u003e Ashburn, Dallas, Denver, Los Angeles, Moncks Corner, Oregon, Quebec, Salt Lake City, Sao Paulo, The Dalles, Virginia\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eImpact:\u003c/strong\u003e\u003c/p\u003e\u003cp\u003ePrisma Access team will be performing a scheduled infrastructure maintenance. There will not be any impact to customers network infrastructure. The commits may be impacted\u003c/p\u003e\u003cbr\u003e\u003cp\u003eYou can track service status, maintenance-related updates, and sign up for notifications at:\u003c/p\u003e\u003cp\u003e\u003ca href=\"https://sase.trust.paloaltonetworks.com/\"\u003ehttps://sase.trust.paloaltonetworks.com/\u003c/a\u003e\u003c/p\u003e\u003cbr\u003e\u003cp\u003eIf you have any questions, please open a case at: \u003ca href=\"https://support.paloaltonetworks.com/\"\u003ehttps://support.paloaltonetworks.com/\u003c/a\u003e\u003c/p\u003e","incident_id":"2gv13s7w6xjy","created_at":"2026-04-10T22:06:12.607Z","updated_at":"2026-04-10T22:06:12.607Z","display_at":"2026-04-10T22:06:12.607Z","affected_components":[{"code":"d318kyhyctft","name":"Prisma Access Fedramp Mod - Configuration","old_status":"major_outage","new_status":"under_maintenance"},{"code":"4bxg3zt9t19w","name":"Prisma Access Fedramp Mod - Mobile Users","old_status":"operational","new_status":"under_maintenance"},{"code":"651l6jw1xz2f","name":"Prisma Access Fedramp Mod - Remote Networks","old_status":"operational","new_status":"under_maintenance"},{"code":"2c6qp2kkcqb1","name":"Prisma Access Fedramp Mod - Service connections","old_status":"operational","new_status":"under_maintenance"},{"code":"g8880gc52sjm","name":"Prisma Access Fedramp Mod - Explicit Proxy","old_status":"operational","new_status":"under_maintenance"},{"code":"qv6n36s6phlb","name":"Prisma Access Fedramp Mod - ZTNA Connector","old_status":"operational","new_status":"under_maintenance"}],"deliver_notifications":false,"custom_tweet":null,"tweet_id":null},{"id":"1ltb66r5prd0","status":"scheduled","body":"Update: Changes to Customer Impact.\n\nStatus: Scheduled\nScheduled Window: April 10, 2026, 18:00 - 00:00 (America/New_York)\nAffected Locations: Ashburn, Atlanta, Calgary, Chicago, Columbus, Ohio, Council Bluffs, Dallas, Guadalajara, Guatemala City, Los Angeles, Mexico City, Miami, Monterrey, Montreal, New York, Oregon, Panama City, Phoenix, San Francisco, San Jose, Toronto\nCustomer Impact: Prisma Access team will be performing a scheduled infrastructure maintenance. There will not be any impact to customers network infrastructure. The commits may be impacted\n\nWe will provide updates when maintenance begins.","incident_id":"2gv13s7w6xjy","created_at":"2026-01-21T00:07:39.756Z","updated_at":"2026-01-21T00:07:39.756Z","display_at":"2026-01-21T00:07:39.756Z","affected_components":null,"deliver_notifications":true,"custom_tweet":null,"tweet_id":null},{"id":"vp7wsyzknvsn","status":"scheduled","body":"Scheduled maintenance for Configuration\n\nStatus: Scheduled\nScheduled Window: April 10, 2026, 18:00 - 00:00 (America/New_York)\nAffected Locations: Ashburn, Atlanta, Calgary, Chicago, Columbus, Ohio, Council Bluffs, Dallas, Guadalajara, Guatemala City, Los Angeles, Mexico City, Miami, Monterrey, Montreal, New York, Oregon, Panama City, Phoenix, San Francisco, San Jose, Toronto\nCustomer Impact: Prisma Access Scheduled Infrastructure Maintenance for Fedramp Moderate\n\nWe will provide updates when maintenance begins.","incident_id":"2gv13s7w6xjy","created_at":"2026-01-15T05:13:29.550Z","updated_at":"2026-01-15T05:13:29.550Z","display_at":"2026-01-15T05:13:29.550Z","affected_components":[{"code":"d318kyhyctft","name":"Prisma Access Fedramp Mod - Configuration","old_status":"under_maintenance","new_status":"under_maintenance"}],"deliver_notifications":true,"custom_tweet":null,"tweet_id":null}],"components":[{"id":"d318kyhyctft","name":"Configuration","status":"operational","created_at":"2025-11-24T19:15:25.551Z","updated_at":"2026-04-18T16:47:42.263Z","position":1,"description":null,"showcase":false,"start_date":"2025-11-24","group_id":"hrytvpkz4klb","page_id":"v7149scqjn1j","group":false,"only_show_if_degraded":false},{"id":"4bxg3zt9t19w","name":"Mobile Users","status":"operational","created_at":"2026-03-11T20:50:28.202Z","updated_at":"2026-04-11T04:06:13.064Z","position":2,"description":null,"showcase":false,"start_date":"2026-03-11","group_id":"hrytvpkz4klb","page_id":"v7149scqjn1j","group":false,"only_show_if_degraded":false},{"id":"651l6jw1xz2f","name":"Remote Networks","status":"operational","created_at":"2026-03-11T20:51:16.936Z","updated_at":"2026-04-11T04:06:15.229Z","position":3,"description":null,"showcase":false,"start_date":"2026-03-11","group_id":"hrytvpkz4klb","page_id":"v7149scqjn1j","group":false,"only_show_if_degraded":false},{"id":"2c6qp2kkcqb1","name":"Service connections","status":"operational","created_at":"2026-03-11T20:52:38.587Z","updated_at":"2026-04-11T04:06:16.911Z","position":4,"description":null,"showcase":false,"start_date":"2026-03-11","group_id":"hrytvpkz4klb","page_id":"v7149scqjn1j","group":false,"only_show_if_degraded":false},{"id":"g8880gc52sjm","name":"Explicit Proxy","status":"operational","created_at":"2026-03-11T20:53:28.944Z","updated_at":"2026-04-11T04:06:20.496Z","position":5,"description":null,"showcase":false,"start_date":"2026-03-11","group_id":"hrytvpkz4klb","page_id":"v7149scqjn1j","group":false,"only_show_if_degraded":false},{"id":"qv6n36s6phlb","name":"ZTNA Connector","status":"operational","created_at":"2026-03-11T20:53:55.806Z","updated_at":"2026-04-11T04:06:21.619Z","position":6,"description":null,"showcase":false,"start_date":"2026-03-11","group_id":"hrytvpkz4klb","page_id":"v7149scqjn1j","group":false,"only_show_if_degraded":false}],"scheduled_for":"2026-04-10T22:00:00.000Z","scheduled_until":"2026-04-11T04:00:00.000Z"},{"id":"k1j38pp8szj3","name":"Scheduled Maintenance (SP-444) : Prisma Access Fedramp High","status":"completed","created_at":"2026-01-15T21:59:18.748Z","updated_at":"2026-04-11T04:05:32.701Z","monitoring_at":null,"resolved_at":"2026-04-11T04:05:32.680Z","impact":"maintenance","shortlink":"https://stspg.io/8r1sv31rhph3","started_at":"2026-01-15T21:59:18.740Z","page_id":"v7149scqjn1j","incident_updates":[{"id":"8j0xpstvr00m","status":"completed","body":"\u003cp\u003e\u003cstrong\u003eUpdate: Status changed to Completed.\u003c/strong\u003e\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eStatus:\u003c/strong\u003e Completed\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eScheduled Window:\u003c/strong\u003e April 10, 2026, 22:00 - April 11, 2026, 04:00 (UTC)\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eLocations:\u003c/strong\u003e Ashburn, Dallas, Denver, Los Angeles, Moncks Corner, New York City, Oregon, San Francisco, The Dalles, Virginia\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eImpact:\u003c/strong\u003e\u003c/p\u003e\u003cp\u003ePrisma Access team will be performing a scheduled infrastructure maintenance. There will not be any impact to customers network infrastructure. The commits may be impacted\u003c/p\u003e\u003cbr\u003e\u003cp\u003eYou can track service status, maintenance-related updates, and sign up for notifications at:\u003c/p\u003e\u003cp\u003e\u003ca href=\"https://sase.trust.paloaltonetworks.com/\"\u003ehttps://sase.trust.paloaltonetworks.com/\u003c/a\u003e\u003c/p\u003e\u003cbr\u003e\u003cp\u003eIf you have any questions, please open a case at: \u003ca href=\"https://support.paloaltonetworks.com/\"\u003ehttps://support.paloaltonetworks.com/\u003c/a\u003e\u003c/p\u003e\u003cp\u003e\u003cem\u003eThank you for your patience.\u003c/em\u003e\u003c/p\u003e","incident_id":"k1j38pp8szj3","created_at":"2026-04-11T04:05:32.680Z","updated_at":"2026-04-11T04:05:32.680Z","display_at":"2026-04-11T04:05:32.680Z","affected_components":[{"code":"cspk81d43tbn","name":"Prisma Access Fedramp High - Configuration","old_status":"under_maintenance","new_status":"under_maintenance"},{"code":"8rhz8qxgmvd0","name":"Prisma Access Fedramp High - Mobile Users","old_status":"under_maintenance","new_status":"under_maintenance"},{"code":"wzk04rjwdvwc","name":"Prisma Access Fedramp High - Remote Networks","old_status":"under_maintenance","new_status":"under_maintenance"},{"code":"9szh40gqdn98","name":"Prisma Access Fedramp High - Service connections","old_status":"under_maintenance","new_status":"under_maintenance"},{"code":"5fxv0sh8rhq0","name":"Prisma Access Fedramp High - Explicit Proxy","old_status":"under_maintenance","new_status":"under_maintenance"},{"code":"y2vm4g5sn743","name":"Prisma Access Fedramp High - ZTNA Connector","old_status":"under_maintenance","new_status":"under_maintenance"}],"deliver_notifications":false,"custom_tweet":null,"tweet_id":null},{"id":"yd1b76s1g02w","status":"in_progress","body":"\u003cp\u003e\u003cstrong\u003eUpdate: Status changed to In Progress.\u003c/strong\u003e\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eStatus:\u003c/strong\u003e In Progress\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eScheduled Window:\u003c/strong\u003e April 10, 2026, 22:00 - April 11, 2026, 04:00 (UTC)\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eLocations:\u003c/strong\u003e Ashburn, Dallas, Denver, Los Angeles, Moncks Corner, New York City, Oregon, San Francisco, The Dalles, Virginia\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eImpact:\u003c/strong\u003e\u003c/p\u003e\u003cp\u003ePrisma Access team will be performing a scheduled infrastructure maintenance. There will not be any impact to customers network infrastructure. The commits may be impacted\u003c/p\u003e\u003cbr\u003e\u003cp\u003eYou can track service status, maintenance-related updates, and sign up for notifications at:\u003c/p\u003e\u003cp\u003e\u003ca href=\"https://sase.trust.paloaltonetworks.com/\"\u003ehttps://sase.trust.paloaltonetworks.com/\u003c/a\u003e\u003c/p\u003e\u003cbr\u003e\u003cp\u003eIf you have any questions, please open a case at: \u003ca href=\"https://support.paloaltonetworks.com/\"\u003ehttps://support.paloaltonetworks.com/\u003c/a\u003e\u003c/p\u003e","incident_id":"k1j38pp8szj3","created_at":"2026-04-10T22:05:44.276Z","updated_at":"2026-04-10T22:05:44.276Z","display_at":"2026-04-10T22:05:44.276Z","affected_components":[{"code":"cspk81d43tbn","name":"Prisma Access Fedramp High - Configuration","old_status":"operational","new_status":"under_maintenance"},{"code":"8rhz8qxgmvd0","name":"Prisma Access Fedramp High - Mobile Users","old_status":"operational","new_status":"under_maintenance"},{"code":"wzk04rjwdvwc","name":"Prisma Access Fedramp High - Remote Networks","old_status":"operational","new_status":"under_maintenance"},{"code":"9szh40gqdn98","name":"Prisma Access Fedramp High - Service connections","old_status":"operational","new_status":"under_maintenance"},{"code":"5fxv0sh8rhq0","name":"Prisma Access Fedramp High - Explicit Proxy","old_status":"operational","new_status":"under_maintenance"},{"code":"y2vm4g5sn743","name":"Prisma Access Fedramp High - ZTNA Connector","old_status":"operational","new_status":"under_maintenance"}],"deliver_notifications":false,"custom_tweet":null,"tweet_id":null},{"id":"5kpwp9p0whjj","status":"scheduled","body":"Update: Changes to Customer Impact.\n\nStatus: Scheduled\nScheduled Window: April 10, 2026, 18:00 - 00:00 (America/New_York)\nAffected Locations: Ashburn, Atlanta, Calgary, Chicago, Columbus, Ohio, Council Bluffs, Dallas, Guadalajara, Guatemala City, Los Angeles, Mexico City, Miami, Monterrey, Montreal, New York, Oregon, Panama City, Phoenix, San Francisco, San Jose, Toronto\nCustomer Impact: Prisma Access team will be performing a scheduled infrastructure maintenance. There will not be any impact to customers network infrastructure. The commits may be impacted\n\nWe will provide updates when maintenance begins.","incident_id":"k1j38pp8szj3","created_at":"2026-01-21T00:06:04.659Z","updated_at":"2026-01-21T00:06:04.659Z","display_at":"2026-01-21T00:06:04.659Z","affected_components":null,"deliver_notifications":true,"custom_tweet":null,"tweet_id":null},{"id":"y71xs9gh9rv2","status":"scheduled","body":"Scheduled maintenance for Configuration\n\nStatus: Scheduled\nScheduled Window: April 10, 2026, 18:00 - 00:00 (America/New_York)\nAffected Locations: Ashburn, Atlanta, Calgary, Chicago, Columbus, Ohio, Council Bluffs, Dallas, Guadalajara, Guatemala City, Los Angeles, Mexico City, Miami, Monterrey, Montreal, New York, Oregon, Panama City, Phoenix, San Francisco, San Jose, Toronto\nCustomer Impact: Prisma Access Scheduled Infrastructure Maintenance for Fedramp High\n\nWe will provide updates when maintenance begins.","incident_id":"k1j38pp8szj3","created_at":"2026-01-15T21:59:18.824Z","updated_at":"2026-01-15T21:59:18.824Z","display_at":"2026-01-15T21:59:18.824Z","affected_components":[{"code":"cspk81d43tbn","name":"Prisma Access Fedramp High - Configuration","old_status":"under_maintenance","new_status":"under_maintenance"}],"deliver_notifications":true,"custom_tweet":null,"tweet_id":null}],"components":[{"id":"cspk81d43tbn","name":"Configuration","status":"operational","created_at":"2026-01-06T18:46:17.199Z","updated_at":"2026-04-18T16:47:29.179Z","position":1,"description":null,"showcase":false,"start_date":"2026-01-06","group_id":"5zqrqz0yjy9d","page_id":"v7149scqjn1j","group":false,"only_show_if_degraded":false},{"id":"8rhz8qxgmvd0","name":"Mobile Users","status":"operational","created_at":"2026-03-11T20:50:38.842Z","updated_at":"2026-04-11T04:06:14.200Z","position":2,"description":null,"showcase":false,"start_date":"2026-03-11","group_id":"5zqrqz0yjy9d","page_id":"v7149scqjn1j","group":false,"only_show_if_degraded":false},{"id":"wzk04rjwdvwc","name":"Remote Networks","status":"operational","created_at":"2026-03-11T20:51:28.321Z","updated_at":"2026-04-11T04:06:16.015Z","position":3,"description":null,"showcase":false,"start_date":"2026-03-11","group_id":"5zqrqz0yjy9d","page_id":"v7149scqjn1j","group":false,"only_show_if_degraded":false},{"id":"9szh40gqdn98","name":"Service connections","status":"operational","created_at":"2026-03-11T20:52:53.301Z","updated_at":"2026-04-11T04:06:17.912Z","position":4,"description":null,"showcase":false,"start_date":"2026-03-11","group_id":"5zqrqz0yjy9d","page_id":"v7149scqjn1j","group":false,"only_show_if_degraded":false},{"id":"5fxv0sh8rhq0","name":"Explicit Proxy","status":"operational","created_at":"2026-03-11T20:53:23.080Z","updated_at":"2026-04-11T04:06:19.211Z","position":5,"description":null,"showcase":false,"start_date":"2026-03-11","group_id":"5zqrqz0yjy9d","page_id":"v7149scqjn1j","group":false,"only_show_if_degraded":false},{"id":"y2vm4g5sn743","name":"ZTNA Connector","status":"operational","created_at":"2026-03-11T20:54:05.565Z","updated_at":"2026-04-11T04:06:23.057Z","position":6,"description":null,"showcase":false,"start_date":"2026-03-11","group_id":"5zqrqz0yjy9d","page_id":"v7149scqjn1j","group":false,"only_show_if_degraded":false}],"scheduled_for":"2026-04-10T22:00:00.000Z","scheduled_until":"2026-04-11T04:00:00.000Z"},{"id":"sgsvtvq53hwk","name":"Scheduled Maintenance : Prisma SDWAN","status":"completed","created_at":"2026-04-07T17:07:29.814Z","updated_at":"2026-04-09T08:05:24.261Z","monitoring_at":null,"resolved_at":"2026-04-09T08:05:24.229Z","impact":"maintenance","shortlink":"https://stspg.io/9pygzl7rndgf","started_at":"2026-04-07T17:07:29.804Z","page_id":"v7149scqjn1j","incident_updates":[{"id":"vkxshttf9222","status":"completed","body":"\u003cp\u003e\u003cstrong\u003eUpdate: Status changed to Completed.\u003c/strong\u003e\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eStatus:\u003c/strong\u003e Completed\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eScheduled Window:\u003c/strong\u003e April 09, 2026, 04:00 - 08:00 (UTC)\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eLocations:\u003c/strong\u003e London\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eImpact:\u003c/strong\u003e\u003c/p\u003e\u003cp\u003eDuring the maintenance window, Prisma SDWAN customers in affected regions will not have access to stats and flow metrics, data plane will not be impacted.\u003c/p\u003e\u003cbr\u003e\u003cp\u003eYou can track service status, maintenance-related updates, and sign up for notifications at:\u003c/p\u003e\u003cp\u003e\u003ca href=\"https://sase.trust.paloaltonetworks.com/\"\u003ehttps://sase.trust.paloaltonetworks.com/\u003c/a\u003e\u003c/p\u003e\u003cbr\u003e\u003cp\u003eIf you have any questions, please open a case at: \u003ca href=\"https://support.paloaltonetworks.com/\"\u003ehttps://support.paloaltonetworks.com/\u003c/a\u003e\u003c/p\u003e\u003cp\u003e\u003cem\u003eThank you for your patience.\u003c/em\u003e\u003c/p\u003e","incident_id":"sgsvtvq53hwk","created_at":"2026-04-09T08:05:24.229Z","updated_at":"2026-04-09T08:05:24.229Z","display_at":"2026-04-09T08:05:24.229Z","affected_components":[{"code":"0f54cnk3dzvd","name":"Prisma SDWAN - Device Status","old_status":"under_maintenance","new_status":"under_maintenance"},{"code":"swyr1zv8ggr6","name":"Prisma SDWAN - Metrics \u0026 Stats","old_status":"under_maintenance","new_status":"under_maintenance"}],"deliver_notifications":false,"custom_tweet":null,"tweet_id":null},{"id":"gzdxfm7zgrj8","status":"in_progress","body":"\u003cp\u003e\u003cstrong\u003eUpdate: Status changed to In Progress.\u003c/strong\u003e\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eStatus:\u003c/strong\u003e In Progress\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eScheduled Window:\u003c/strong\u003e April 09, 2026, 04:00 - 08:00 (UTC)\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eLocations:\u003c/strong\u003e London\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eImpact:\u003c/strong\u003e\u003c/p\u003e\u003cp\u003eDuring the maintenance window, Prisma SDWAN customers in affected regions will not have access to stats and flow metrics, data plane will not be impacted.\u003c/p\u003e\u003cbr\u003e\u003cp\u003eYou can track service status, maintenance-related updates, and sign up for notifications at:\u003c/p\u003e\u003cp\u003e\u003ca href=\"https://sase.trust.paloaltonetworks.com/\"\u003ehttps://sase.trust.paloaltonetworks.com/\u003c/a\u003e\u003c/p\u003e\u003cbr\u003e\u003cp\u003eIf you have any questions, please open a case at: \u003ca href=\"https://support.paloaltonetworks.com/\"\u003ehttps://support.paloaltonetworks.com/\u003c/a\u003e\u003c/p\u003e","incident_id":"sgsvtvq53hwk","created_at":"2026-04-09T04:04:34.621Z","updated_at":"2026-04-09T04:04:34.621Z","display_at":"2026-04-09T04:04:34.621Z","affected_components":[{"code":"0f54cnk3dzvd","name":"Prisma SDWAN - Device Status","old_status":"under_maintenance","new_status":"under_maintenance"},{"code":"swyr1zv8ggr6","name":"Prisma SDWAN - Metrics \u0026 Stats","old_status":"under_maintenance","new_status":"under_maintenance"}],"deliver_notifications":false,"custom_tweet":null,"tweet_id":null},{"id":"j4nvf4sy1hv6","status":"scheduled","body":"\u003cp\u003e\u003cstrong\u003eStatus:\u003c/strong\u003e Scheduled\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eScheduled Window:\u003c/strong\u003e April 08, 2026, 21:00 - April 09, 2026, 01:00 (America/Los_Angeles)\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eLocations:\u003c/strong\u003e London\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eImpact:\u003c/strong\u003e\u003c/p\u003e\u003cp\u003eDuring the maintenance window, Prisma SDWAN customers in affected regions will not have access to stats and flow metrics, data plane will not be impacted.\u003c/p\u003e\u003cp\u003e\u003cem\u003eWe will provide updates when maintenance begins.\u003c/em\u003e\u003c/p\u003e","incident_id":"sgsvtvq53hwk","created_at":"2026-04-07T17:07:29.875Z","updated_at":"2026-04-07T17:07:29.875Z","display_at":"2026-04-07T17:07:29.875Z","affected_components":[{"code":"0f54cnk3dzvd","name":"Prisma SDWAN - Device Status","old_status":"under_maintenance","new_status":"under_maintenance"},{"code":"swyr1zv8ggr6","name":"Prisma SDWAN - Metrics \u0026 Stats","old_status":"under_maintenance","new_status":"under_maintenance"}],"deliver_notifications":false,"custom_tweet":null,"tweet_id":null}],"components":[{"id":"0f54cnk3dzvd","name":"Device Status","status":"operational","created_at":"2025-11-24T19:14:55.714Z","updated_at":"2026-04-11T10:06:56.699Z","position":4,"description":null,"showcase":false,"start_date":"2025-11-24","group_id":"h29tb5vr7php","page_id":"v7149scqjn1j","group":false,"only_show_if_degraded":false},{"id":"swyr1zv8ggr6","name":"Metrics \u0026 Stats","status":"operational","created_at":"2025-11-24T19:14:56.713Z","updated_at":"2026-04-11T10:06:57.740Z","position":5,"description":null,"showcase":false,"start_date":"2025-11-24","group_id":"h29tb5vr7php","page_id":"v7149scqjn1j","group":false,"only_show_if_degraded":false}],"scheduled_for":"2026-04-09T04:00:00.000Z","scheduled_until":"2026-04-09T08:00:00.000Z"},{"id":"tlrbzx2gfx0j","name":"Scheduled Maintenance : Prisma SDWAN","status":"completed","created_at":"2026-04-07T17:07:21.970Z","updated_at":"2026-04-08T19:05:15.373Z","monitoring_at":null,"resolved_at":"2026-04-08T19:05:15.353Z","impact":"maintenance","shortlink":"https://stspg.io/sycpblvbcw3f","started_at":"2026-04-07T17:07:21.962Z","page_id":"v7149scqjn1j","incident_updates":[{"id":"mdyzbwzcpbzr","status":"completed","body":"\u003cp\u003e\u003cstrong\u003eUpdate: Status changed to Completed.\u003c/strong\u003e\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eStatus:\u003c/strong\u003e Completed\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eScheduled Window:\u003c/strong\u003e April 08, 2026, 15:00 - 19:00 (UTC)\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eLocations:\u003c/strong\u003e Singapore, Sydney\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eImpact:\u003c/strong\u003e\u003c/p\u003e\u003cp\u003eDuring the maintenance window, Prisma SDWAN customers in affected regions will not have access to stats and flow metrics, data plane will not be impacted.\u003c/p\u003e\u003cbr\u003e\u003cp\u003eYou can track service status, maintenance-related updates, and sign up for notifications at:\u003c/p\u003e\u003cp\u003e\u003ca href=\"https://sase.trust.paloaltonetworks.com/\"\u003ehttps://sase.trust.paloaltonetworks.com/\u003c/a\u003e\u003c/p\u003e\u003cbr\u003e\u003cp\u003eIf you have any questions, please open a case at: \u003ca href=\"https://support.paloaltonetworks.com/\"\u003ehttps://support.paloaltonetworks.com/\u003c/a\u003e\u003c/p\u003e\u003cp\u003e\u003cem\u003eThank you for your patience.\u003c/em\u003e\u003c/p\u003e","incident_id":"tlrbzx2gfx0j","created_at":"2026-04-08T19:05:15.353Z","updated_at":"2026-04-08T19:05:15.353Z","display_at":"2026-04-08T19:05:15.353Z","affected_components":[{"code":"0f54cnk3dzvd","name":"Prisma SDWAN - Device Status","old_status":"under_maintenance","new_status":"under_maintenance"},{"code":"swyr1zv8ggr6","name":"Prisma SDWAN - Metrics \u0026 Stats","old_status":"under_maintenance","new_status":"under_maintenance"}],"deliver_notifications":false,"custom_tweet":null,"tweet_id":null},{"id":"0hjtk62b6kp0","status":"in_progress","body":"\u003cp\u003e\u003cstrong\u003eUpdate: Status changed to In Progress.\u003c/strong\u003e\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eStatus:\u003c/strong\u003e In Progress\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eScheduled Window:\u003c/strong\u003e April 08, 2026, 15:00 - 19:00 (UTC)\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eLocations:\u003c/strong\u003e Singapore, Sydney\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eImpact:\u003c/strong\u003e\u003c/p\u003e\u003cp\u003eDuring the maintenance window, Prisma SDWAN customers in affected regions will not have access to stats and flow metrics, data plane will not be impacted.\u003c/p\u003e\u003cbr\u003e\u003cp\u003eYou can track service status, maintenance-related updates, and sign up for notifications at:\u003c/p\u003e\u003cp\u003e\u003ca href=\"https://sase.trust.paloaltonetworks.com/\"\u003ehttps://sase.trust.paloaltonetworks.com/\u003c/a\u003e\u003c/p\u003e\u003cbr\u003e\u003cp\u003eIf you have any questions, please open a case at: \u003ca href=\"https://support.paloaltonetworks.com/\"\u003ehttps://support.paloaltonetworks.com/\u003c/a\u003e\u003c/p\u003e","incident_id":"tlrbzx2gfx0j","created_at":"2026-04-08T15:04:53.462Z","updated_at":"2026-04-08T15:04:53.462Z","display_at":"2026-04-08T15:04:53.462Z","affected_components":[{"code":"0f54cnk3dzvd","name":"Prisma SDWAN - Device Status","old_status":"under_maintenance","new_status":"under_maintenance"},{"code":"swyr1zv8ggr6","name":"Prisma SDWAN - Metrics \u0026 Stats","old_status":"under_maintenance","new_status":"under_maintenance"}],"deliver_notifications":false,"custom_tweet":null,"tweet_id":null},{"id":"sm1cycmb0pcm","status":"scheduled","body":"\u003cp\u003e\u003cstrong\u003eStatus:\u003c/strong\u003e Scheduled\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eScheduled Window:\u003c/strong\u003e April 08, 2026, 08:00 - 12:00 (America/Los_Angeles)\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eLocations:\u003c/strong\u003e Singapore, Sydney\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eImpact:\u003c/strong\u003e\u003c/p\u003e\u003cp\u003eDuring the maintenance window, Prisma SDWAN customers in affected regions will not have access to stats and flow metrics, data plane will not be impacted.\u003c/p\u003e\u003cp\u003e\u003cem\u003eWe will provide updates when maintenance begins.\u003c/em\u003e\u003c/p\u003e","incident_id":"tlrbzx2gfx0j","created_at":"2026-04-07T17:07:22.021Z","updated_at":"2026-04-07T17:07:22.021Z","display_at":"2026-04-07T17:07:22.021Z","affected_components":[{"code":"0f54cnk3dzvd","name":"Prisma SDWAN - Device Status","old_status":"under_maintenance","new_status":"under_maintenance"},{"code":"swyr1zv8ggr6","name":"Prisma SDWAN - Metrics \u0026 Stats","old_status":"under_maintenance","new_status":"under_maintenance"}],"deliver_notifications":false,"custom_tweet":null,"tweet_id":null}],"components":[{"id":"0f54cnk3dzvd","name":"Device Status","status":"operational","created_at":"2025-11-24T19:14:55.714Z","updated_at":"2026-04-11T10:06:56.699Z","position":4,"description":null,"showcase":false,"start_date":"2025-11-24","group_id":"h29tb5vr7php","page_id":"v7149scqjn1j","group":false,"only_show_if_degraded":false},{"id":"swyr1zv8ggr6","name":"Metrics \u0026 Stats","status":"operational","created_at":"2025-11-24T19:14:56.713Z","updated_at":"2026-04-11T10:06:57.740Z","position":5,"description":null,"showcase":false,"start_date":"2025-11-24","group_id":"h29tb5vr7php","page_id":"v7149scqjn1j","group":false,"only_show_if_degraded":false}],"scheduled_for":"2026-04-08T15:00:00.000Z","scheduled_until":"2026-04-08T19:00:00.000Z"},{"id":"8g9jyrqxyptm","name":"Scheduled Maintenance (SP-371) : Prisma Access","status":"completed","created_at":"2026-01-15T14:13:48.711Z","updated_at":"2026-04-04T07:05:54.032Z","monitoring_at":null,"resolved_at":"2026-04-04T07:05:54.013Z","impact":"maintenance","shortlink":"https://stspg.io/t59dkkyy0t7l","started_at":"2026-01-15T14:13:48.704Z","page_id":"v7149scqjn1j","incident_updates":[{"id":"w3lv4ts1v4xr","status":"completed","body":"\u003cp\u003e\u003cstrong\u003eUpdate: Status changed to Completed.\u003c/strong\u003e\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eStatus:\u003c/strong\u003e Completed\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eScheduled Window:\u003c/strong\u003e April 03, 2026, 23:00 - April 04, 2026, 07:00 (UTC)\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eLocations:\u003c/strong\u003e Ashburn, Dallas, Denver, Los Angeles, Moncks Corner, New York City, Oregon, San Francisco, The Dalles, Virginia\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eImpact:\u003c/strong\u003e\u003c/p\u003e\u003cp\u003ePrisma Access team will be performing a scheduled infrastructure maintenance. There will not be any impact to customers network infrastructure. The commits may be impacted\u003c/p\u003e\u003cbr\u003e\u003cp\u003eYou can track service status, maintenance-related updates, and sign up for notifications at:\u003c/p\u003e\u003cp\u003e\u003ca href=\"https://sase.trust.paloaltonetworks.com/\"\u003ehttps://sase.trust.paloaltonetworks.com/\u003c/a\u003e\u003c/p\u003e\u003cbr\u003e\u003cp\u003eIf you have any questions, please open a case at: \u003ca href=\"https://support.paloaltonetworks.com/\"\u003ehttps://support.paloaltonetworks.com/\u003c/a\u003e\u003c/p\u003e\u003cp\u003e\u003cem\u003eThank you for your patience.\u003c/em\u003e\u003c/p\u003e","incident_id":"8g9jyrqxyptm","created_at":"2026-04-04T07:05:54.013Z","updated_at":"2026-04-04T07:05:54.013Z","display_at":"2026-04-04T07:05:54.013Z","affected_components":[{"code":"cspk81d43tbn","name":"Prisma Access Fedramp High - Configuration","old_status":"under_maintenance","new_status":"under_maintenance"},{"code":"8rhz8qxgmvd0","name":"Prisma Access Fedramp High - Mobile Users","old_status":"under_maintenance","new_status":"under_maintenance"},{"code":"wzk04rjwdvwc","name":"Prisma Access Fedramp High - Remote Networks","old_status":"under_maintenance","new_status":"under_maintenance"},{"code":"9szh40gqdn98","name":"Prisma Access Fedramp High - Service connections","old_status":"under_maintenance","new_status":"under_maintenance"},{"code":"5fxv0sh8rhq0","name":"Prisma Access Fedramp High - Explicit Proxy","old_status":"under_maintenance","new_status":"under_maintenance"},{"code":"y2vm4g5sn743","name":"Prisma Access Fedramp High - ZTNA Connector","old_status":"under_maintenance","new_status":"under_maintenance"}],"deliver_notifications":false,"custom_tweet":null,"tweet_id":null},{"id":"nrdcfb9khn3d","status":"in_progress","body":"\u003cp\u003e\u003cstrong\u003eUpdate: Status changed to In Progress.\u003c/strong\u003e\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eStatus:\u003c/strong\u003e In Progress\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eScheduled Window:\u003c/strong\u003e April 03, 2026, 23:00 - April 04, 2026, 07:00 (UTC)\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eLocations:\u003c/strong\u003e Ashburn, Dallas, Denver, Los Angeles, Moncks Corner, New York City, Oregon, San Francisco, The Dalles, Virginia\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eImpact:\u003c/strong\u003e\u003c/p\u003e\u003cp\u003ePrisma Access team will be performing a scheduled infrastructure maintenance. There will not be any impact to customers network infrastructure. The commits may be impacted\u003c/p\u003e\u003cbr\u003e\u003cp\u003eYou can track service status, maintenance-related updates, and sign up for notifications at:\u003c/p\u003e\u003cp\u003e\u003ca href=\"https://sase.trust.paloaltonetworks.com/\"\u003ehttps://sase.trust.paloaltonetworks.com/\u003c/a\u003e\u003c/p\u003e\u003cbr\u003e\u003cp\u003eIf you have any questions, please open a case at: \u003ca href=\"https://support.paloaltonetworks.com/\"\u003ehttps://support.paloaltonetworks.com/\u003c/a\u003e\u003c/p\u003e","incident_id":"8g9jyrqxyptm","created_at":"2026-04-03T23:06:12.504Z","updated_at":"2026-04-03T23:06:12.504Z","display_at":"2026-04-03T23:06:12.504Z","affected_components":[{"code":"cspk81d43tbn","name":"Prisma Access Fedramp High - Configuration","old_status":"under_maintenance","new_status":"under_maintenance"},{"code":"8rhz8qxgmvd0","name":"Prisma Access Fedramp High - Mobile Users","old_status":"operational","new_status":"under_maintenance"},{"code":"wzk04rjwdvwc","name":"Prisma Access Fedramp High - Remote Networks","old_status":"operational","new_status":"under_maintenance"},{"code":"9szh40gqdn98","name":"Prisma Access Fedramp High - Service connections","old_status":"operational","new_status":"under_maintenance"},{"code":"5fxv0sh8rhq0","name":"Prisma Access Fedramp High - Explicit Proxy","old_status":"operational","new_status":"under_maintenance"},{"code":"y2vm4g5sn743","name":"Prisma Access Fedramp High - ZTNA Connector","old_status":"operational","new_status":"under_maintenance"}],"deliver_notifications":false,"custom_tweet":null,"tweet_id":null},{"id":"r06123py7fjs","status":"scheduled","body":"Update: Changes to Maintenance Scheduled Start, Maintenance Scheduled End, Customer Impact.\n\nStatus: Scheduled\nScheduled Window: April 03, 2026, 16:00 - 00:00 (America/Los_Angeles)\nAffected Locations: Ashburn, Atlanta, Calgary, Chicago, Columbus, Ohio, Council Bluffs, Dallas, Guadalajara, Guatemala City, Los Angeles, Mexico City, Miami, Monterrey, Montreal, New York, Oregon, Panama City, Phoenix, San Francisco, San Jose, Toronto\nCustomer Impact: Prisma Access team will be performing a scheduled infrastructure maintenance. There will not be any impact to customers network infrastructure. The commits may be impacted\n\nWe will provide updates when maintenance begins.","incident_id":"8g9jyrqxyptm","created_at":"2026-01-20T23:54:14.148Z","updated_at":"2026-01-20T23:54:14.148Z","display_at":"2026-01-20T23:54:14.148Z","affected_components":null,"deliver_notifications":true,"custom_tweet":null,"tweet_id":null},{"id":"1tr14pp37bqs","status":"scheduled","body":"Scheduled maintenance for Configuration\n\nStatus: Scheduled\nScheduled Window: March 27, 2026, 16:00 - 00:00 (America/Los_Angeles)\nAffected Locations: Ashburn, Atlanta, Calgary, Chicago, Columbus, Ohio, Council Bluffs, Dallas, Guadalajara, Guatemala City, Los Angeles, Mexico City, Miami, Monterrey, Montreal, New York, Oregon, Panama City, Phoenix, San Francisco, San Jose, Toronto\nCustomer Impact: Prisma Access Scheduled Infrastructure Maintenance\n\nWe will provide updates when maintenance begins.","incident_id":"8g9jyrqxyptm","created_at":"2026-01-15T14:13:48.780Z","updated_at":"2026-01-15T14:13:48.780Z","display_at":"2026-01-15T14:13:48.780Z","affected_components":[{"code":"pzlzfsqd19dn","name":"Prisma Access - Configuration","old_status":"under_maintenance","new_status":"under_maintenance"}],"deliver_notifications":true,"custom_tweet":null,"tweet_id":null}],"components":[{"id":"cspk81d43tbn","name":"Configuration","status":"operational","created_at":"2026-01-06T18:46:17.199Z","updated_at":"2026-04-18T16:47:29.179Z","position":1,"description":null,"showcase":false,"start_date":"2026-01-06","group_id":"5zqrqz0yjy9d","page_id":"v7149scqjn1j","group":false,"only_show_if_degraded":false},{"id":"8rhz8qxgmvd0","name":"Mobile Users","status":"operational","created_at":"2026-03-11T20:50:38.842Z","updated_at":"2026-04-11T04:06:14.200Z","position":2,"description":null,"showcase":false,"start_date":"2026-03-11","group_id":"5zqrqz0yjy9d","page_id":"v7149scqjn1j","group":false,"only_show_if_degraded":false},{"id":"wzk04rjwdvwc","name":"Remote Networks","status":"operational","created_at":"2026-03-11T20:51:28.321Z","updated_at":"2026-04-11T04:06:16.015Z","position":3,"description":null,"showcase":false,"start_date":"2026-03-11","group_id":"5zqrqz0yjy9d","page_id":"v7149scqjn1j","group":false,"only_show_if_degraded":false},{"id":"9szh40gqdn98","name":"Service connections","status":"operational","created_at":"2026-03-11T20:52:53.301Z","updated_at":"2026-04-11T04:06:17.912Z","position":4,"description":null,"showcase":false,"start_date":"2026-03-11","group_id":"5zqrqz0yjy9d","page_id":"v7149scqjn1j","group":false,"only_show_if_degraded":false},{"id":"5fxv0sh8rhq0","name":"Explicit Proxy","status":"operational","created_at":"2026-03-11T20:53:23.080Z","updated_at":"2026-04-11T04:06:19.211Z","position":5,"description":null,"showcase":false,"start_date":"2026-03-11","group_id":"5zqrqz0yjy9d","page_id":"v7149scqjn1j","group":false,"only_show_if_degraded":false},{"id":"y2vm4g5sn743","name":"ZTNA Connector","status":"operational","created_at":"2026-03-11T20:54:05.565Z","updated_at":"2026-04-11T04:06:23.057Z","position":6,"description":null,"showcase":false,"start_date":"2026-03-11","group_id":"5zqrqz0yjy9d","page_id":"v7149scqjn1j","group":false,"only_show_if_degraded":false}],"scheduled_for":"2026-04-03T23:00:00.000Z","scheduled_until":"2026-04-04T07:00:00.000Z"},{"id":"k70vfm2gr0vw","name":"Scheduled Maintenance (SP-461) : Prisma Access China","status":"completed","created_at":"2026-01-15T22:22:49.245Z","updated_at":"2026-04-04T00:34:53.820Z","monitoring_at":null,"resolved_at":"2026-04-04T00:34:53.804Z","impact":"maintenance","shortlink":"https://stspg.io/50fj5syrn533","started_at":"2026-01-15T22:22:49.237Z","page_id":"v7149scqjn1j","incident_updates":[{"id":"4g8c179l15pm","status":"completed","body":"\u003cp\u003e\u003cstrong\u003eUpdate: Status changed to Completed.\u003c/strong\u003e\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eStatus:\u003c/strong\u003e Completed\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eScheduled Window:\u003c/strong\u003e April 03, 2026, 16:30 - April 04, 2026, 00:30 (UTC)\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eLocations:\u003c/strong\u003e Beijing, Ningxia\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eImpact:\u003c/strong\u003e\u003c/p\u003e\u003cp\u003ePrisma Access team will be performing a scheduled infrastructure maintenance. There will not be any impact to customers network infrastructure. The commits may be impacted\u003c/p\u003e\u003cbr\u003e\u003cp\u003eYou can track service status, maintenance-related updates, and sign up for notifications at:\u003c/p\u003e\u003cp\u003e\u003ca href=\"https://sase.trust.paloaltonetworks.com/\"\u003ehttps://sase.trust.paloaltonetworks.com/\u003c/a\u003e\u003c/p\u003e\u003cbr\u003e\u003cp\u003eIf you have any questions, please open a case at: \u003ca href=\"https://support.paloaltonetworks.com/\"\u003ehttps://support.paloaltonetworks.com/\u003c/a\u003e\u003c/p\u003e\u003cp\u003e\u003cem\u003eThank you for your patience.\u003c/em\u003e\u003c/p\u003e","incident_id":"k70vfm2gr0vw","created_at":"2026-04-04T00:34:53.804Z","updated_at":"2026-04-04T00:34:53.804Z","display_at":"2026-04-04T00:34:53.804Z","affected_components":[{"code":"95vjgv7g6zd5","name":"Prisma Access China - Configuration","old_status":"under_maintenance","new_status":"under_maintenance"}],"deliver_notifications":false,"custom_tweet":null,"tweet_id":null},{"id":"ndg02wntlr3c","status":"in_progress","body":"\u003cp\u003e\u003cstrong\u003eUpdate: Status changed to In Progress.\u003c/strong\u003e\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eStatus:\u003c/strong\u003e In Progress\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eScheduled Window:\u003c/strong\u003e April 03, 2026, 16:30 - April 04, 2026, 00:30 (UTC)\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eLocations:\u003c/strong\u003e Beijing, Ningxia\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eImpact:\u003c/strong\u003e\u003c/p\u003e\u003cp\u003ePrisma Access team will be performing a scheduled infrastructure maintenance. There will not be any impact to customers network infrastructure. The commits may be impacted\u003c/p\u003e\u003cbr\u003e\u003cp\u003eYou can track service status, maintenance-related updates, and sign up for notifications at:\u003c/p\u003e\u003cp\u003e\u003ca href=\"https://sase.trust.paloaltonetworks.com/\"\u003ehttps://sase.trust.paloaltonetworks.com/\u003c/a\u003e\u003c/p\u003e\u003cbr\u003e\u003cp\u003eIf you have any questions, please open a case at: \u003ca href=\"https://support.paloaltonetworks.com/\"\u003ehttps://support.paloaltonetworks.com/\u003c/a\u003e\u003c/p\u003e","incident_id":"k70vfm2gr0vw","created_at":"2026-04-03T16:35:08.160Z","updated_at":"2026-04-03T16:35:08.160Z","display_at":"2026-04-03T16:35:08.160Z","affected_components":[{"code":"95vjgv7g6zd5","name":"Prisma Access China - Configuration","old_status":"under_maintenance","new_status":"under_maintenance"}],"deliver_notifications":false,"custom_tweet":null,"tweet_id":null},{"id":"bq70y8btw5l7","status":"scheduled","body":"Update: Changes to Maintenance Scheduled Start, Maintenance Scheduled End.\n\nStatus: Scheduled\nScheduled Window: April 03, 2026, 16:30 - 00:30 (UTC)\nAffected Locations: Beijing, Ningxia\nCustomer Impact: Prisma Access team will be performing a scheduled infrastructure maintenance. There will not be any impact to customers network infrastructure. The commits may be impacted\n\nWe will provide updates when maintenance begins.","incident_id":"k70vfm2gr0vw","created_at":"2026-01-20T23:35:31.097Z","updated_at":"2026-01-20T23:35:31.097Z","display_at":"2026-01-20T23:35:31.097Z","affected_components":null,"deliver_notifications":true,"custom_tweet":null,"tweet_id":null},{"id":"f5m0tz4xqdnn","status":"scheduled","body":"Scheduled maintenance for Configuration\n\nStatus: Scheduled\nScheduled Window: March 27, 2026, 16:30 - 00:30 (UTC)\nAffected Locations: Beijing, Ningxia\nCustomer Impact: Prisma Access team will be performing a scheduled infrastructure maintenance. There will not be any impact to customers network infrastructure. The commits may be impacted\n\nWe will provide updates when maintenance begins.","incident_id":"k70vfm2gr0vw","created_at":"2026-01-15T22:22:49.321Z","updated_at":"2026-01-15T22:22:49.321Z","display_at":"2026-01-15T22:22:49.321Z","affected_components":[{"code":"95vjgv7g6zd5","name":"Prisma Access China - Configuration","old_status":"under_maintenance","new_status":"under_maintenance"}],"deliver_notifications":true,"custom_tweet":null,"tweet_id":null}],"components":[{"id":"95vjgv7g6zd5","name":"Configuration","status":"operational","created_at":"2025-11-24T19:15:13.593Z","updated_at":"2026-04-18T16:49:39.242Z","position":1,"description":null,"showcase":false,"start_date":"2025-11-24","group_id":"j3n02tqc8440","page_id":"v7149scqjn1j","group":false,"only_show_if_degraded":false}],"scheduled_for":"2026-04-03T16:30:00.000Z","scheduled_until":"2026-04-04T00:30:00.000Z"},{"id":"5kkk87cnnl3d","name":"Scheduled Maintenance : Prisma Access China","status":"completed","created_at":"2026-03-30T15:37:51.835Z","updated_at":"2026-04-03T15:26:49.657Z","monitoring_at":null,"resolved_at":"2026-04-03T15:26:49.639Z","impact":"maintenance","shortlink":"https://stspg.io/466363nmqjbp","started_at":"2026-03-30T15:37:51.820Z","page_id":"v7149scqjn1j","incident_updates":[{"id":"86hqm67nnxcp","status":"completed","body":"\u003cp\u003e\u003cstrong\u003eUpdate: Maintenance Cancelled.\u003c/strong\u003e\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eThis maintenance has been cancelled.\u003c/strong\u003e\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eStatus:\u003c/strong\u003e Completed\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eScheduled Window:\u003c/strong\u003e April 10, 2026, 16:30 - 20:30 (UTC)\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eLocations:\u003c/strong\u003e Beijing, Hong Kong, Ningxia\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eImpact:\u003c/strong\u003e\u003c/p\u003e\u003cp\u003eScheduled maintenance activity for Remote Browser Isolation Management Plane on Friday 10th April 2026 for Prisma Access China environment.\u003c/p\u003e\u003cbr\u003e\u003cp\u003eRemote Browser Isolation team will be performing a scheduled maintenance on the infrastructure. Customers using RBI service might witness intermittent performance degradation during this maintenance window.\u003c/p\u003e\u003cbr\u003e\u003cp\u003eWhen: Friday 10th April 2026, from 4.30 PM UTC to 8.30 PM UTC.\u003c/p\u003e\u003cbr\u003e\u003cp\u003eYou can track service status, maintenance-related updates, and sign up for notifications at:\u003c/p\u003e\u003cp\u003e\u003ca href=\"https://sase.trust.paloaltonetworks.com/\"\u003ehttps://sase.trust.paloaltonetworks.com/\u003c/a\u003e\u003c/p\u003e\u003cbr\u003e\u003cp\u003eIf you have any questions, please open a case at: \u003ca href=\"https://support.paloaltonetworks.com/\"\u003ehttps://support.paloaltonetworks.com/\u003c/a\u003e\u003c/p\u003e","incident_id":"5kkk87cnnl3d","created_at":"2026-04-03T15:26:49.639Z","updated_at":"2026-04-03T15:26:49.639Z","display_at":"2026-04-03T15:26:49.639Z","affected_components":[{"code":"95vjgv7g6zd5","name":"Prisma Access China - Configuration","old_status":"under_maintenance","new_status":"under_maintenance"},{"code":"1tbnqdmf3kmb","name":"Prisma Access China - Mobile Users","old_status":"operational","new_status":"operational"},{"code":"92btn931r1hx","name":"Prisma Access China - Remote Networks","old_status":"operational","new_status":"operational"},{"code":"5x8qz5w1sr6g","name":"Prisma Access China - Service connections","old_status":"operational","new_status":"operational"},{"code":"x7r8j89mkrz8","name":"Prisma Access China - Explicit Proxy","old_status":"operational","new_status":"operational"},{"code":"xkrpgtfjgb59","name":"Prisma Access China - ZTNA Connector","old_status":"operational","new_status":"operational"}],"deliver_notifications":false,"custom_tweet":null,"tweet_id":null},{"id":"054pb9p2qkz1","status":"scheduled","body":"\u003cp\u003e\u003cstrong\u003eStatus:\u003c/strong\u003e Scheduled\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eScheduled Window:\u003c/strong\u003e April 10, 2026, 16:30 - 20:30 (UTC)\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eLocations:\u003c/strong\u003e Beijing, Hong Kong, Ningxia\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eImpact:\u003c/strong\u003e\u003c/p\u003e\u003cp\u003eScheduled maintenance activity for Remote Browser Isolation Management Plane on Friday 10th April 2026 for Prisma Access China environment.\u003c/p\u003e\u003cbr\u003e\u003cp\u003eRemote Browser Isolation team will be performing a scheduled maintenance on the infrastructure. Customers using RBI service might witness intermittent performance degradation during this maintenance window.\u003c/p\u003e\u003cbr\u003e\u003cp\u003eWhen: Friday 10th April 2026, from 4.30 PM UTC to 8.30 PM UTC.\u003c/p\u003e\u003cp\u003e\u003cem\u003eWe will provide updates when maintenance begins.\u003c/em\u003e\u003c/p\u003e","incident_id":"5kkk87cnnl3d","created_at":"2026-03-30T15:37:51.894Z","updated_at":"2026-03-30T15:37:51.894Z","display_at":"2026-03-30T15:37:51.894Z","affected_components":[{"code":"95vjgv7g6zd5","name":"Prisma Access China - Configuration","old_status":"under_maintenance","new_status":"under_maintenance"},{"code":"1tbnqdmf3kmb","name":"Prisma Access China - Mobile Users","old_status":"operational","new_status":"operational"},{"code":"92btn931r1hx","name":"Prisma Access China - Remote Networks","old_status":"operational","new_status":"operational"},{"code":"5x8qz5w1sr6g","name":"Prisma Access China - Service connections","old_status":"operational","new_status":"operational"},{"code":"x7r8j89mkrz8","name":"Prisma Access China - Explicit Proxy","old_status":"operational","new_status":"operational"},{"code":"xkrpgtfjgb59","name":"Prisma Access China - ZTNA Connector","old_status":"operational","new_status":"operational"}],"deliver_notifications":false,"custom_tweet":null,"tweet_id":null}],"components":[{"id":"95vjgv7g6zd5","name":"Configuration","status":"operational","created_at":"2025-11-24T19:15:13.593Z","updated_at":"2026-04-18T16:49:39.242Z","position":1,"description":null,"showcase":false,"start_date":"2025-11-24","group_id":"j3n02tqc8440","page_id":"v7149scqjn1j","group":false,"only_show_if_degraded":false},{"id":"1tbnqdmf3kmb","name":"Mobile Users","status":"operational","created_at":"2026-03-11T20:50:56.387Z","updated_at":"2026-04-18T16:49:37.033Z","position":2,"description":null,"showcase":false,"start_date":"2026-03-11","group_id":"j3n02tqc8440","page_id":"v7149scqjn1j","group":false,"only_show_if_degraded":false},{"id":"92btn931r1hx","name":"Remote Networks","status":"operational","created_at":"2026-03-11T20:51:58.629Z","updated_at":"2026-04-18T16:49:16.998Z","position":3,"description":null,"showcase":false,"start_date":"2026-03-11","group_id":"j3n02tqc8440","page_id":"v7149scqjn1j","group":false,"only_show_if_degraded":false},{"id":"5x8qz5w1sr6g","name":"Service connections","status":"operational","created_at":"2026-03-11T20:53:00.241Z","updated_at":"2026-04-18T16:49:34.735Z","position":4,"description":null,"showcase":false,"start_date":"2026-03-11","group_id":"j3n02tqc8440","page_id":"v7149scqjn1j","group":false,"only_show_if_degraded":false},{"id":"x7r8j89mkrz8","name":"Explicit Proxy","status":"operational","created_at":"2026-03-11T20:53:17.801Z","updated_at":"2026-04-18T16:49:32.409Z","position":5,"description":null,"showcase":false,"start_date":"2026-03-11","group_id":"j3n02tqc8440","page_id":"v7149scqjn1j","group":false,"only_show_if_degraded":false},{"id":"xkrpgtfjgb59","name":"ZTNA Connector","status":"operational","created_at":"2026-03-11T20:54:12.757Z","updated_at":"2026-04-18T16:49:30.194Z","position":6,"description":null,"showcase":false,"start_date":"2026-03-11","group_id":"j3n02tqc8440","page_id":"v7149scqjn1j","group":false,"only_show_if_degraded":false}],"scheduled_for":"2026-04-10T16:30:00.000Z","scheduled_until":"2026-04-10T20:30:00.000Z"},{"id":"wxl4n0qwxgnd","name":"Scheduled Maintenance : Prisma Access","status":"completed","created_at":"2026-03-30T16:17:38.382Z","updated_at":"2026-04-03T15:26:39.104Z","monitoring_at":null,"resolved_at":"2026-04-03T15:26:39.087Z","impact":"maintenance","shortlink":"https://stspg.io/w4njnhy9jfzd","started_at":"2026-03-30T16:17:38.365Z","page_id":"v7149scqjn1j","incident_updates":[{"id":"vd72rhlbwgl1","status":"completed","body":"\u003cp\u003e\u003cstrong\u003eUpdate: Maintenance Cancelled.\u003c/strong\u003e\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eThis maintenance has been cancelled.\u003c/strong\u003e\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eStatus:\u003c/strong\u003e Completed\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eScheduled Window:\u003c/strong\u003e April 10, 2026, 16:30 - 20:30 (UTC)\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eLocations:\u003c/strong\u003e Ashburn, Auckland, Barcelona, Bogota, Brasilia, Brisbane, Calgary, Cape Town, Chennai, Chia, Chicago, Colombo, Dallas, Denver, Dubai, Dublin, Eemshaven, Frankfurt, Guadalajara, Hamburg, Hong Kong, Hyderabad, Islamabad, Jeddah, Jerusalem, Johannesburg, Karachi, Lagos, Lahore, Lima, London, Los Angeles, Madrid, Manama, Marseille, Melbourne, Mexico City, Miami, Moncks Corner, Monterrey, Moscow, Mumbai, Munich, New Delhi, New York City, Osaka, Paris, Perth, Phoenix, Port Moresby, Prague, Quebec, Rio de Janeiro, Riyadh, Rotterdam, Saint Petersburg, Salt Lake City, San Francisco, San Jose, Sao Paulo, Seoul, Singapore, Sydney, The Dalles, Tokyo, Toronto\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eImpact:\u003c/strong\u003e\u003c/p\u003e\u003cp\u003eScheduled maintenance activity for Remote Browser Isolation Management Plane on Friday 10th April 2026 for Prisma Access China and Commercial environments.\u003c/p\u003e\u003cbr\u003e\u003cp\u003eRemote Browser Isolation team will be performing a scheduled maintenance on the infrastructure. Customers using RBI service might witness intermittent performance degradation during this maintenance window.\u003c/p\u003e\u003cbr\u003e\u003cp\u003eWhen: Friday 10th April 2026, from 4.30 PM UTC to 8.30 PM UTC.\u003c/p\u003e\u003cbr\u003e\u003cp\u003eYou can track service status, maintenance-related updates, and sign up for notifications at:\u003c/p\u003e\u003cp\u003e\u003ca href=\"https://sase.trust.paloaltonetworks.com/\"\u003ehttps://sase.trust.paloaltonetworks.com/\u003c/a\u003e\u003c/p\u003e\u003cbr\u003e\u003cp\u003eIf you have any questions, please open a case at: \u003ca href=\"https://support.paloaltonetworks.com/\"\u003ehttps://support.paloaltonetworks.com/\u003c/a\u003e\u003c/p\u003e","incident_id":"wxl4n0qwxgnd","created_at":"2026-04-03T15:26:39.087Z","updated_at":"2026-04-03T15:26:39.087Z","display_at":"2026-04-03T15:26:39.087Z","affected_components":[{"code":"pzlzfsqd19dn","name":"Prisma Access - Configuration","old_status":"under_maintenance","new_status":"under_maintenance"},{"code":"dtc44jpqpvnz","name":"Prisma Access - Mobile Users","old_status":"degraded_performance","new_status":"degraded_performance"},{"code":"19j5kbnpcls4","name":"Prisma Access - Remote Networks","old_status":"degraded_performance","new_status":"degraded_performance"},{"code":"fnm25l55dtgk","name":"Prisma Access - Service connections","old_status":"degraded_performance","new_status":"degraded_performance"},{"code":"r7pd3s3l9wh7","name":"Prisma Access - Explicit Proxy","old_status":"degraded_performance","new_status":"degraded_performance"},{"code":"pjlc2f20vr0t","name":"Prisma Access - ZTNA Connector","old_status":"operational","new_status":"operational"}],"deliver_notifications":false,"custom_tweet":null,"tweet_id":null},{"id":"xkx991slhdb7","status":"scheduled","body":"\u003cp\u003e\u003cstrong\u003eStatus:\u003c/strong\u003e Scheduled\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eScheduled Window:\u003c/strong\u003e April 10, 2026, 16:30 - 20:30 (UTC)\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eLocations:\u003c/strong\u003e Ashburn, Auckland, Barcelona, Bogota, Brasilia, Brisbane, Calgary, Cape Town, Chennai, Chia, Chicago, Colombo, Dallas, Denver, Dubai, Dublin, Eemshaven, Frankfurt, Guadalajara, Hamburg, Hong Kong, Hyderabad, Islamabad, Jeddah, Jerusalem, Johannesburg, Karachi, Lagos, Lahore, Lima, London, Los Angeles, Madrid, Manama, Marseille, Melbourne, Mexico City, Miami, Moncks Corner, Monterrey, Moscow, Mumbai, Munich, New Delhi, New York City, Osaka, Paris, Perth, Phoenix, Port Moresby, Prague, Quebec, Rio de Janeiro, Riyadh, Rotterdam, Saint Petersburg, Salt Lake City, San Francisco, San Jose, Sao Paulo, Seoul, Singapore, Sydney, The Dalles, Tokyo, Toronto\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eImpact:\u003c/strong\u003e\u003c/p\u003e\u003cp\u003eScheduled maintenance activity for Remote Browser Isolation Management Plane on Friday 10th April 2026 for Prisma Access China and Commercial environments.\u003c/p\u003e\u003cbr\u003e\u003cp\u003eRemote Browser Isolation team will be performing a scheduled maintenance on the infrastructure. Customers using RBI service might witness intermittent performance degradation during this maintenance window.\u003c/p\u003e\u003cbr\u003e\u003cp\u003eWhen: Friday 10th April 2026, from 4.30 PM UTC to 8.30 PM UTC.\u003c/p\u003e\u003cp\u003e\u003cem\u003eWe will provide updates when maintenance begins.\u003c/em\u003e\u003c/p\u003e","incident_id":"wxl4n0qwxgnd","created_at":"2026-03-30T16:17:38.439Z","updated_at":"2026-03-30T16:17:38.439Z","display_at":"2026-03-30T16:17:38.439Z","affected_components":[{"code":"pzlzfsqd19dn","name":"Prisma Access - Configuration","old_status":"under_maintenance","new_status":"under_maintenance"},{"code":"dtc44jpqpvnz","name":"Prisma Access - Mobile Users","old_status":"degraded_performance","new_status":"degraded_performance"},{"code":"19j5kbnpcls4","name":"Prisma Access - Remote Networks","old_status":"degraded_performance","new_status":"degraded_performance"},{"code":"fnm25l55dtgk","name":"Prisma Access - Service connections","old_status":"degraded_performance","new_status":"degraded_performance"},{"code":"r7pd3s3l9wh7","name":"Prisma Access - Explicit Proxy","old_status":"degraded_performance","new_status":"degraded_performance"},{"code":"pjlc2f20vr0t","name":"Prisma Access - ZTNA Connector","old_status":"operational","new_status":"operational"}],"deliver_notifications":false,"custom_tweet":null,"tweet_id":null}],"components":[{"id":"pzlzfsqd19dn","name":"Configuration","status":"operational","created_at":"2025-11-24T19:14:49.858Z","updated_at":"2026-04-18T16:48:33.098Z","position":1,"description":null,"showcase":false,"start_date":"2025-11-24","group_id":"39hbssdynzgv","page_id":"v7149scqjn1j","group":false,"only_show_if_degraded":false},{"id":"dtc44jpqpvnz","name":"Mobile Users","status":"operational","created_at":"2026-03-11T20:50:17.183Z","updated_at":"2026-04-18T16:48:44.618Z","position":2,"description":null,"showcase":false,"start_date":"2026-03-11","group_id":"39hbssdynzgv","page_id":"v7149scqjn1j","group":false,"only_show_if_degraded":false},{"id":"19j5kbnpcls4","name":"Remote Networks","status":"operational","created_at":"2026-03-11T20:51:07.792Z","updated_at":"2026-04-18T16:48:41.901Z","position":3,"description":null,"showcase":false,"start_date":"2026-03-11","group_id":"39hbssdynzgv","page_id":"v7149scqjn1j","group":false,"only_show_if_degraded":false},{"id":"fnm25l55dtgk","name":"Service connections","status":"operational","created_at":"2026-03-11T20:52:27.059Z","updated_at":"2026-04-18T16:48:39.318Z","position":4,"description":null,"showcase":false,"start_date":"2026-03-11","group_id":"39hbssdynzgv","page_id":"v7149scqjn1j","group":false,"only_show_if_degraded":false},{"id":"r7pd3s3l9wh7","name":"Explicit Proxy","status":"operational","created_at":"2026-03-11T20:53:35.195Z","updated_at":"2026-04-18T16:48:37.148Z","position":5,"description":null,"showcase":false,"start_date":"2026-03-11","group_id":"39hbssdynzgv","page_id":"v7149scqjn1j","group":false,"only_show_if_degraded":false},{"id":"pjlc2f20vr0t","name":"ZTNA Connector","status":"operational","created_at":"2026-03-11T20:53:48.627Z","updated_at":"2026-04-18T16:48:35.212Z","position":6,"description":null,"showcase":false,"start_date":"2026-03-11","group_id":"39hbssdynzgv","page_id":"v7149scqjn1j","group":false,"only_show_if_degraded":false}],"scheduled_for":"2026-04-10T16:30:00.000Z","scheduled_until":"2026-04-10T20:30:00.000Z"},{"id":"z4jnc0g3yk0s","name":"Scheduled Maintenance (SP-558) : Prisma SDWAN Fedramp Mod","status":"completed","created_at":"2026-03-10T16:26:41.287Z","updated_at":"2026-03-31T11:35:06.721Z","monitoring_at":null,"resolved_at":"2026-03-31T11:35:06.702Z","impact":"maintenance","shortlink":"https://stspg.io/2193ghj4mksf","started_at":"2026-03-10T16:26:41.271Z","page_id":"v7149scqjn1j","incident_updates":[{"id":"9fl3lg2mgql1","status":"completed","body":"\u003cp\u003e\u003cstrong\u003eUpdate: Status changed to Completed.\u003c/strong\u003e\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eStatus:\u003c/strong\u003e Completed\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eScheduled Window:\u003c/strong\u003e March 31, 2026, 05:30 - 11:30 (UTC)\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eLocations:\u003c/strong\u003e Oregon\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eImpact:\u003c/strong\u003e\u003c/p\u003e\u003cp\u003eThe Prisma SDWAN FedRAMP Moderate Control Plane - AMER1 (Rogers) upgrade is scheduled for Friday, March 31st, 2026, from 5:30 to 11:30 UTC. During this time, UI and API access to the portal will be unavailable.\u003c/p\u003e\u003cbr\u003e\u003cp\u003eYou can track service status, maintenance-related updates, and sign up for notifications at [https://sase.status.paloaltonetworks.com|https://sase.status.paloaltonetworks.com/]\u003c/p\u003e\u003cbr\u003e\u003cp\u003eIf you have any questions, please open a case at [https://support.paloaltonetworks.com|https://support.paloaltonetworks.com/]\u003c/p\u003e\u003cbr\u003e\u003cp\u003eYou can track service status, maintenance-related updates, and sign up for notifications at:\u003c/p\u003e\u003cp\u003e\u003ca href=\"https://sase.trust.paloaltonetworks.com/\"\u003ehttps://sase.trust.paloaltonetworks.com/\u003c/a\u003e\u003c/p\u003e\u003cbr\u003e\u003cp\u003eIf you have any questions, please open a case at: \u003ca href=\"https://support.paloaltonetworks.com/\"\u003ehttps://support.paloaltonetworks.com/\u003c/a\u003e\u003c/p\u003e\u003cp\u003e\u003cem\u003eThank you for your patience.\u003c/em\u003e\u003c/p\u003e","incident_id":"z4jnc0g3yk0s","created_at":"2026-03-31T11:35:06.702Z","updated_at":"2026-03-31T11:35:06.702Z","display_at":"2026-03-31T11:35:06.702Z","affected_components":[{"code":"j40jd7xnywfq","name":"Prisma SDWAN Fedramp Mod - Configuration","old_status":"under_maintenance","new_status":"under_maintenance"},{"code":"yd9ywbp5f22n","name":"Prisma SDWAN Fedramp Mod - Alarms \u0026 Alerts","old_status":"under_maintenance","new_status":"under_maintenance"},{"code":"04m51bq28k30","name":"Prisma SDWAN Fedramp Mod - CloudBlades","old_status":"under_maintenance","new_status":"under_maintenance"},{"code":"q3nsn1yfh38r","name":"Prisma SDWAN Fedramp Mod - Device Status","old_status":"under_maintenance","new_status":"under_maintenance"},{"code":"f1zqzfy27yrn","name":"Prisma SDWAN Fedramp Mod - Metrics \u0026 Stats","old_status":"under_maintenance","new_status":"under_maintenance"},{"code":"04434yn9db1y","name":"Prisma SDWAN Fedramp Mod - Topology","old_status":"under_maintenance","new_status":"under_maintenance"},{"code":"9pkg5xgkz0nm","name":"Prisma SDWAN Fedramp Mod - UI \u0026 Portal Access","old_status":"under_maintenance","new_status":"under_maintenance"},{"code":"6jt7wm62b8ht","name":"Prisma SDWAN Fedramp Mod - Customer Network","old_status":"under_maintenance","new_status":"under_maintenance"}],"deliver_notifications":false,"custom_tweet":null,"tweet_id":null},{"id":"fntdhsh6cqzf","status":"in_progress","body":"\u003cp\u003e\u003cstrong\u003eUpdate: Status changed to In Progress.\u003c/strong\u003e\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eStatus:\u003c/strong\u003e In Progress\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eScheduled Window:\u003c/strong\u003e March 31, 2026, 05:30 - 11:30 (UTC)\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eLocations:\u003c/strong\u003e Oregon\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eImpact:\u003c/strong\u003e\u003c/p\u003e\u003cp\u003eThe Prisma SDWAN FedRAMP Moderate Control Plane - AMER1 (Rogers) upgrade is scheduled for Friday, March 31st, 2026, from 5:30 to 11:30 UTC. During this time, UI and API access to the portal will be unavailable.\u003c/p\u003e\u003cbr\u003e\u003cp\u003eYou can track service status, maintenance-related updates, and sign up for notifications at [https://sase.status.paloaltonetworks.com|https://sase.status.paloaltonetworks.com/]\u003c/p\u003e\u003cbr\u003e\u003cp\u003eIf you have any questions, please open a case at [https://support.paloaltonetworks.com|https://support.paloaltonetworks.com/]\u003c/p\u003e\u003cbr\u003e\u003cp\u003eYou can track service status, maintenance-related updates, and sign up for notifications at:\u003c/p\u003e\u003cp\u003e\u003ca href=\"https://sase.status.paloaltonetworks.com/\"\u003ehttps://sase.status.paloaltonetworks.com/\u003c/a\u003e\u003c/p\u003e\u003cbr\u003e\u003cp\u003eIf you have any questions, please open a case at: \u003ca href=\"https://support.paloaltonetworks.com/\"\u003ehttps://support.paloaltonetworks.com/\u003c/a\u003e\u003c/p\u003e","incident_id":"z4jnc0g3yk0s","created_at":"2026-03-31T05:34:35.092Z","updated_at":"2026-03-31T05:34:35.092Z","display_at":"2026-03-31T05:34:35.092Z","affected_components":[{"code":"j40jd7xnywfq","name":"Prisma SDWAN Fedramp Mod - Configuration","old_status":"operational","new_status":"under_maintenance"},{"code":"yd9ywbp5f22n","name":"Prisma SDWAN Fedramp Mod - Alarms \u0026 Alerts","old_status":"operational","new_status":"under_maintenance"},{"code":"04m51bq28k30","name":"Prisma SDWAN Fedramp Mod - CloudBlades","old_status":"operational","new_status":"under_maintenance"},{"code":"q3nsn1yfh38r","name":"Prisma SDWAN Fedramp Mod - Device Status","old_status":"operational","new_status":"under_maintenance"},{"code":"f1zqzfy27yrn","name":"Prisma SDWAN Fedramp Mod - Metrics \u0026 Stats","old_status":"operational","new_status":"under_maintenance"},{"code":"04434yn9db1y","name":"Prisma SDWAN Fedramp Mod - Topology","old_status":"operational","new_status":"under_maintenance"},{"code":"9pkg5xgkz0nm","name":"Prisma SDWAN Fedramp Mod - UI \u0026 Portal Access","old_status":"operational","new_status":"under_maintenance"},{"code":"6jt7wm62b8ht","name":"Prisma SDWAN Fedramp Mod - Customer Network","old_status":"operational","new_status":"under_maintenance"}],"deliver_notifications":false,"custom_tweet":null,"tweet_id":null},{"id":"vpnsy6fvn0nr","status":"scheduled","body":"Scheduled maintenance for Alarms \u0026 Alerts, CloudBlades, Configuration, Customer Network, Device Status, Metrics \u0026 Stats, Topology, UI \u0026 Portal Access\n\nStatus: Scheduled\nScheduled Window: March 31, 2026, 05:30 - 11:30 (UTC)\nAffected Locations: San Francisco\nCustomer Impact: The Prisma SDWAN FedRAMP Moderate Control Plane - AMER1 (Rogers) upgrade is scheduled for Friday, March 31st, 2026, from 5:30 to 11:30 UTC. During this time, UI and API access to the portal will be unavailable.\r\n\r\nYou can track service status, maintenance-related updates, and sign up for notifications at https://sase.status.paloaltonetworks.com\r\n\r\nIf you have any questions, please open a case at https://support.paloaltonetworks.com\n\nWe will provide updates when maintenance begins.","incident_id":"z4jnc0g3yk0s","created_at":"2026-03-10T16:26:41.476Z","updated_at":"2026-03-10T16:26:41.476Z","display_at":"2026-03-10T16:26:41.476Z","affected_components":[{"code":"j40jd7xnywfq","name":"Prisma SDWAN Fedramp Mod - Configuration","old_status":"operational","new_status":"under_maintenance"},{"code":"yd9ywbp5f22n","name":"Prisma SDWAN Fedramp Mod - Alarms \u0026 Alerts","old_status":"operational","new_status":"under_maintenance"},{"code":"04m51bq28k30","name":"Prisma SDWAN Fedramp Mod - CloudBlades","old_status":"operational","new_status":"under_maintenance"},{"code":"q3nsn1yfh38r","name":"Prisma SDWAN Fedramp Mod - Device Status","old_status":"operational","new_status":"under_maintenance"},{"code":"f1zqzfy27yrn","name":"Prisma SDWAN Fedramp Mod - Metrics \u0026 Stats","old_status":"operational","new_status":"under_maintenance"},{"code":"04434yn9db1y","name":"Prisma SDWAN Fedramp Mod - Topology","old_status":"operational","new_status":"under_maintenance"},{"code":"9pkg5xgkz0nm","name":"Prisma SDWAN Fedramp Mod - UI \u0026 Portal Access","old_status":"operational","new_status":"under_maintenance"},{"code":"6jt7wm62b8ht","name":"Prisma SDWAN Fedramp Mod - Customer Network","old_status":"operational","new_status":"under_maintenance"}],"deliver_notifications":true,"custom_tweet":null,"tweet_id":null}],"components":[{"id":"j40jd7xnywfq","name":"Configuration","status":"operational","created_at":"2025-11-24T19:15:16.170Z","updated_at":"2026-03-31T11:35:32.999Z","position":1,"description":null,"showcase":false,"start_date":"2025-11-24","group_id":"qvpsmmyd8ryc","page_id":"v7149scqjn1j","group":false,"only_show_if_degraded":false},{"id":"yd9ywbp5f22n","name":"Alarms \u0026 Alerts","status":"operational","created_at":"2025-11-24T19:15:17.193Z","updated_at":"2026-03-31T11:35:33.473Z","position":2,"description":null,"showcase":false,"start_date":"2025-11-24","group_id":"qvpsmmyd8ryc","page_id":"v7149scqjn1j","group":false,"only_show_if_degraded":false},{"id":"04m51bq28k30","name":"CloudBlades","status":"operational","created_at":"2025-11-24T19:15:18.348Z","updated_at":"2026-03-31T11:35:33.965Z","position":3,"description":null,"showcase":false,"start_date":"2025-11-24","group_id":"qvpsmmyd8ryc","page_id":"v7149scqjn1j","group":false,"only_show_if_degraded":false},{"id":"q3nsn1yfh38r","name":"Device Status","status":"operational","created_at":"2025-11-24T19:15:19.364Z","updated_at":"2026-03-31T11:35:34.403Z","position":4,"description":null,"showcase":false,"start_date":"2025-11-24","group_id":"qvpsmmyd8ryc","page_id":"v7149scqjn1j","group":false,"only_show_if_degraded":false},{"id":"f1zqzfy27yrn","name":"Metrics \u0026 Stats","status":"operational","created_at":"2025-11-24T19:15:20.503Z","updated_at":"2026-03-31T11:35:35.062Z","position":5,"description":null,"showcase":false,"start_date":"2025-11-24","group_id":"qvpsmmyd8ryc","page_id":"v7149scqjn1j","group":false,"only_show_if_degraded":false},{"id":"04434yn9db1y","name":"Topology","status":"operational","created_at":"2025-11-24T19:15:21.687Z","updated_at":"2026-03-31T11:35:35.994Z","position":6,"description":null,"showcase":false,"start_date":"2025-11-24","group_id":"qvpsmmyd8ryc","page_id":"v7149scqjn1j","group":false,"only_show_if_degraded":false},{"id":"9pkg5xgkz0nm","name":"UI \u0026 Portal Access","status":"operational","created_at":"2025-11-24T19:15:22.717Z","updated_at":"2026-03-31T11:35:36.495Z","position":7,"description":null,"showcase":false,"start_date":"2025-11-24","group_id":"qvpsmmyd8ryc","page_id":"v7149scqjn1j","group":false,"only_show_if_degraded":false},{"id":"6jt7wm62b8ht","name":"Customer Network","status":"operational","created_at":"2025-12-19T20:15:11.602Z","updated_at":"2026-03-31T11:35:37.347Z","position":8,"description":null,"showcase":false,"start_date":"2025-12-19","group_id":"qvpsmmyd8ryc","page_id":"v7149scqjn1j","group":false,"only_show_if_degraded":false}],"scheduled_for":"2026-03-31T05:30:00.000Z","scheduled_until":"2026-03-31T11:30:00.000Z"},{"id":"l1rcprmyqb5t","name":"Scheduled Maintenance (SP-551) : Prisma SDWAN","status":"completed","created_at":"2026-03-12T17:16:06.986Z","updated_at":"2026-03-30T11:03:57.260Z","monitoring_at":null,"resolved_at":"2026-03-30T11:03:57.239Z","impact":"maintenance","shortlink":"https://stspg.io/hzczlt749zlh","started_at":"2026-03-12T17:16:06.970Z","page_id":"v7149scqjn1j","incident_updates":[{"id":"prsz6nf24qwj","status":"completed","body":"\u003cp\u003e\u003cstrong\u003eUpdate: Status changed to Completed.\u003c/strong\u003e\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eStatus:\u003c/strong\u003e Completed\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eScheduled Window:\u003c/strong\u003e March 30, 2026, 06:00 - 11:00 (UTC)\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eLocations:\u003c/strong\u003e Ohio\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eImpact:\u003c/strong\u003e\u003c/p\u003e\u003cp\u003eThe Prisma SD-WAN AMER2 (El Capitan) (CloudGenix) upgrade is scheduled for Monday, March 30th, 2026, from 06:00 to 10:00 UTC. During this time, UI and API access to the portal will be unavailable.\u003c/p\u003e\u003cbr\u003e\u003cp\u003eYou can track service status, maintenance-related updates, and sign up for notifications at [https://sase.status.paloaltonetworks.com|https://sase.status.paloaltonetworks.com/]\u003c/p\u003e\u003cbr\u003e\u003cp\u003eIf you have any questions, please open a case at [https://support.paloaltonetworks.com|https://support.paloaltonetworks.com/]\u003c/p\u003e\u003cbr\u003e\u003cp\u003eYou can track service status, maintenance-related updates, and sign up for notifications at:\u003c/p\u003e\u003cp\u003e\u003ca href=\"https://sase.status.paloaltonetworks.com/\"\u003ehttps://sase.status.paloaltonetworks.com/\u003c/a\u003e\u003c/p\u003e\u003cbr\u003e\u003cp\u003eIf you have any questions, please open a case at: \u003ca href=\"https://support.paloaltonetworks.com/\"\u003ehttps://support.paloaltonetworks.com/\u003c/a\u003e\u003c/p\u003e\u003cp\u003e\u003cem\u003eThank you for your patience.\u003c/em\u003e\u003c/p\u003e","incident_id":"l1rcprmyqb5t","created_at":"2026-03-30T11:03:57.239Z","updated_at":"2026-03-30T11:03:57.239Z","display_at":"2026-03-30T11:03:57.239Z","affected_components":[{"code":"kwnw47hs6mgm","name":"Prisma SDWAN - Configuration","old_status":"under_maintenance","new_status":"under_maintenance"},{"code":"ghc0wrsgqw9f","name":"Prisma SDWAN - Alarms \u0026 Alerts","old_status":"under_maintenance","new_status":"under_maintenance"},{"code":"w3k4xhnr2y04","name":"Prisma SDWAN - CloudBlades","old_status":"under_maintenance","new_status":"under_maintenance"},{"code":"0f54cnk3dzvd","name":"Prisma SDWAN - Device Status","old_status":"under_maintenance","new_status":"under_maintenance"},{"code":"swyr1zv8ggr6","name":"Prisma SDWAN - Metrics \u0026 Stats","old_status":"under_maintenance","new_status":"under_maintenance"},{"code":"lblp9wkxw7tz","name":"Prisma SDWAN - Topology","old_status":"under_maintenance","new_status":"under_maintenance"},{"code":"fpfch37z436h","name":"Prisma SDWAN - UI \u0026 Portal Access","old_status":"under_maintenance","new_status":"under_maintenance"},{"code":"6yv6rytwfxq5","name":"Prisma SDWAN - Customer Network","old_status":"under_maintenance","new_status":"under_maintenance"}],"deliver_notifications":false,"custom_tweet":null,"tweet_id":null},{"id":"xr5cr7qjl0pm","status":"in_progress","body":"\u003cp\u003e\u003cstrong\u003eUpdate: Status changed to In Progress.\u003c/strong\u003e\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eStatus:\u003c/strong\u003e In Progress\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eScheduled Window:\u003c/strong\u003e March 30, 2026, 06:00 - 11:00 (UTC)\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eLocations:\u003c/strong\u003e Ohio\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eImpact:\u003c/strong\u003e\u003c/p\u003e\u003cp\u003eThe Prisma SD-WAN AMER2 (El Capitan) (CloudGenix) upgrade is scheduled for Monday, March 30th, 2026, from 06:00 to 10:00 UTC. During this time, UI and API access to the portal will be unavailable.\u003c/p\u003e\u003cbr\u003e\u003cp\u003eYou can track service status, maintenance-related updates, and sign up for notifications at [https://sase.status.paloaltonetworks.com|https://sase.status.paloaltonetworks.com/]\u003c/p\u003e\u003cbr\u003e\u003cp\u003eIf you have any questions, please open a case at [https://support.paloaltonetworks.com|https://support.paloaltonetworks.com/]\u003c/p\u003e\u003cbr\u003e\u003cp\u003eYou can track service status, maintenance-related updates, and sign up for notifications at:\u003c/p\u003e\u003cp\u003e\u003ca href=\"https://sase.status.paloaltonetworks.com/\"\u003ehttps://sase.status.paloaltonetworks.com/\u003c/a\u003e\u003c/p\u003e\u003cbr\u003e\u003cp\u003eIf you have any questions, please open a case at: \u003ca href=\"https://support.paloaltonetworks.com/\"\u003ehttps://support.paloaltonetworks.com/\u003c/a\u003e\u003c/p\u003e","incident_id":"l1rcprmyqb5t","created_at":"2026-03-30T06:03:55.245Z","updated_at":"2026-03-30T06:03:55.245Z","display_at":"2026-03-30T06:03:55.245Z","affected_components":[{"code":"kwnw47hs6mgm","name":"Prisma SDWAN - Configuration","old_status":"under_maintenance","new_status":"under_maintenance"},{"code":"ghc0wrsgqw9f","name":"Prisma SDWAN - Alarms \u0026 Alerts","old_status":"under_maintenance","new_status":"under_maintenance"},{"code":"w3k4xhnr2y04","name":"Prisma SDWAN - CloudBlades","old_status":"under_maintenance","new_status":"under_maintenance"},{"code":"0f54cnk3dzvd","name":"Prisma SDWAN - Device Status","old_status":"degraded_performance","new_status":"under_maintenance"},{"code":"swyr1zv8ggr6","name":"Prisma SDWAN - Metrics \u0026 Stats","old_status":"under_maintenance","new_status":"under_maintenance"},{"code":"lblp9wkxw7tz","name":"Prisma SDWAN - Topology","old_status":"under_maintenance","new_status":"under_maintenance"},{"code":"fpfch37z436h","name":"Prisma SDWAN - UI \u0026 Portal Access","old_status":"degraded_performance","new_status":"under_maintenance"},{"code":"6yv6rytwfxq5","name":"Prisma SDWAN - Customer Network","old_status":"under_maintenance","new_status":"under_maintenance"}],"deliver_notifications":false,"custom_tweet":null,"tweet_id":null},{"id":"11gypls1wb65","status":"scheduled","body":"Scheduled maintenance for Alarms \u0026 Alerts, CloudBlades, Configuration, Customer Network, Device Status, Metrics \u0026 Stats, Topology, UI \u0026 Portal Access\n\nStatus: Scheduled\nScheduled Window: March 30, 2026, 06:00 - 11:00 (UTC)\nAffected Locations: Columbus, Ohio\nCustomer Impact: The Prisma SD-WAN AMER2 (El Capitan) (CloudGenix) upgrade is scheduled for Monday, March 30th, 2026, from 06:00 to 10:00 UTC. During this time, UI and API access to the portal will be unavailable.\r\n\r\nYou can track service status, maintenance-related updates, and sign up for notifications at https://sase.status.paloaltonetworks.com\r\n\r\nIf you have any questions, please open a case at https://support.paloaltonetworks.com\r\n\r\n\n\nWe will provide updates when maintenance begins.","incident_id":"l1rcprmyqb5t","created_at":"2026-03-12T17:16:07.067Z","updated_at":"2026-03-12T17:16:07.067Z","display_at":"2026-03-12T17:16:07.067Z","affected_components":[{"code":"kwnw47hs6mgm","name":"Prisma SDWAN - Configuration","old_status":"under_maintenance","new_status":"under_maintenance"},{"code":"ghc0wrsgqw9f","name":"Prisma SDWAN - Alarms \u0026 Alerts","old_status":"under_maintenance","new_status":"under_maintenance"},{"code":"w3k4xhnr2y04","name":"Prisma SDWAN - CloudBlades","old_status":"under_maintenance","new_status":"under_maintenance"},{"code":"0f54cnk3dzvd","name":"Prisma SDWAN - Device Status","old_status":"under_maintenance","new_status":"under_maintenance"},{"code":"swyr1zv8ggr6","name":"Prisma SDWAN - Metrics \u0026 Stats","old_status":"under_maintenance","new_status":"under_maintenance"},{"code":"lblp9wkxw7tz","name":"Prisma SDWAN - Topology","old_status":"under_maintenance","new_status":"under_maintenance"},{"code":"fpfch37z436h","name":"Prisma SDWAN - UI \u0026 Portal Access","old_status":"under_maintenance","new_status":"under_maintenance"},{"code":"6yv6rytwfxq5","name":"Prisma SDWAN - Customer Network","old_status":"under_maintenance","new_status":"under_maintenance"}],"deliver_notifications":true,"custom_tweet":null,"tweet_id":null}],"components":[{"id":"kwnw47hs6mgm","name":"Configuration","status":"operational","created_at":"2025-11-24T19:14:52.494Z","updated_at":"2026-04-11T10:06:51.901Z","position":1,"description":null,"showcase":false,"start_date":"2025-11-24","group_id":"h29tb5vr7php","page_id":"v7149scqjn1j","group":false,"only_show_if_degraded":false},{"id":"ghc0wrsgqw9f","name":"Alarms \u0026 Alerts","status":"operational","created_at":"2025-11-24T19:14:53.658Z","updated_at":"2026-04-11T10:06:53.841Z","position":2,"description":null,"showcase":false,"start_date":"2025-11-24","group_id":"h29tb5vr7php","page_id":"v7149scqjn1j","group":false,"only_show_if_degraded":false},{"id":"w3k4xhnr2y04","name":"CloudBlades","status":"operational","created_at":"2025-11-24T19:14:54.693Z","updated_at":"2026-04-11T10:06:55.714Z","position":3,"description":null,"showcase":false,"start_date":"2025-11-24","group_id":"h29tb5vr7php","page_id":"v7149scqjn1j","group":false,"only_show_if_degraded":false},{"id":"0f54cnk3dzvd","name":"Device Status","status":"operational","created_at":"2025-11-24T19:14:55.714Z","updated_at":"2026-04-11T10:06:56.699Z","position":4,"description":null,"showcase":false,"start_date":"2025-11-24","group_id":"h29tb5vr7php","page_id":"v7149scqjn1j","group":false,"only_show_if_degraded":false},{"id":"swyr1zv8ggr6","name":"Metrics \u0026 Stats","status":"operational","created_at":"2025-11-24T19:14:56.713Z","updated_at":"2026-04-11T10:06:57.740Z","position":5,"description":null,"showcase":false,"start_date":"2025-11-24","group_id":"h29tb5vr7php","page_id":"v7149scqjn1j","group":false,"only_show_if_degraded":false},{"id":"lblp9wkxw7tz","name":"Topology","status":"operational","created_at":"2025-11-24T19:14:57.681Z","updated_at":"2026-04-11T10:06:58.698Z","position":6,"description":null,"showcase":false,"start_date":"2025-11-24","group_id":"h29tb5vr7php","page_id":"v7149scqjn1j","group":false,"only_show_if_degraded":false},{"id":"fpfch37z436h","name":"UI \u0026 Portal Access","status":"operational","created_at":"2025-11-24T19:14:58.682Z","updated_at":"2026-04-12T16:08:02.762Z","position":7,"description":null,"showcase":false,"start_date":"2025-11-24","group_id":"h29tb5vr7php","page_id":"v7149scqjn1j","group":false,"only_show_if_degraded":false},{"id":"6yv6rytwfxq5","name":"Customer Network","status":"operational","created_at":"2025-12-19T20:15:35.153Z","updated_at":"2026-04-11T10:07:01.263Z","position":8,"description":null,"showcase":false,"start_date":"2025-12-19","group_id":"h29tb5vr7php","page_id":"v7149scqjn1j","group":false,"only_show_if_degraded":false}],"scheduled_for":"2026-03-30T06:00:00.000Z","scheduled_until":"2026-03-30T11:00:00.000Z"},{"id":"s5nm297dpxpx","name":"Scheduled Maintenance (SP-329) : Prisma Access Fedramp Mod","status":"completed","created_at":"2026-01-15T05:07:22.375Z","updated_at":"2026-03-28T04:04:00.274Z","monitoring_at":null,"resolved_at":"2026-03-28T04:04:00.257Z","impact":"maintenance","shortlink":"https://stspg.io/91knh54l3z31","started_at":"2026-01-15T05:07:22.367Z","page_id":"v7149scqjn1j","incident_updates":[{"id":"hf3s7t73d2wy","status":"completed","body":"\u003cp\u003e\u003cstrong\u003eUpdate: Status changed to Completed.\u003c/strong\u003e\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eStatus:\u003c/strong\u003e Completed\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eScheduled Window:\u003c/strong\u003e March 27, 2026, 22:00 - March 28, 2026, 04:00 (UTC)\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eLocations:\u003c/strong\u003e Ashburn, Dallas, Denver, Los Angeles, Moncks Corner, Oregon, Quebec, Salt Lake City, Sao Paulo, The Dalles, Virginia\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eImpact:\u003c/strong\u003e\u003c/p\u003e\u003cp\u003ePrisma Access team will be performing a scheduled infrastructure maintenance. There will not be any impact to customers network infrastructure. The commits may be impacted\u003c/p\u003e\u003cbr\u003e\u003cp\u003eYou can track service status, maintenance-related updates, and sign up for notifications at:\u003c/p\u003e\u003cp\u003e\u003ca href=\"https://sase.status.paloaltonetworks.com/\"\u003ehttps://sase.status.paloaltonetworks.com/\u003c/a\u003e\u003c/p\u003e\u003cbr\u003e\u003cp\u003eIf you have any questions, please open a case at: \u003ca href=\"https://support.paloaltonetworks.com/\"\u003ehttps://support.paloaltonetworks.com/\u003c/a\u003e\u003c/p\u003e\u003cp\u003e\u003cem\u003eThank you for your patience.\u003c/em\u003e\u003c/p\u003e","incident_id":"s5nm297dpxpx","created_at":"2026-03-28T04:04:00.257Z","updated_at":"2026-03-28T04:04:00.257Z","display_at":"2026-03-28T04:04:00.257Z","affected_components":[{"code":"d318kyhyctft","name":"Prisma Access Fedramp Mod - Configuration","old_status":"under_maintenance","new_status":"under_maintenance"},{"code":"4bxg3zt9t19w","name":"Prisma Access Fedramp Mod - Mobile Users","old_status":"under_maintenance","new_status":"under_maintenance"},{"code":"651l6jw1xz2f","name":"Prisma Access Fedramp Mod - Remote Networks","old_status":"under_maintenance","new_status":"under_maintenance"},{"code":"2c6qp2kkcqb1","name":"Prisma Access Fedramp Mod - Service connections","old_status":"under_maintenance","new_status":"under_maintenance"},{"code":"g8880gc52sjm","name":"Prisma Access Fedramp Mod - Explicit Proxy","old_status":"under_maintenance","new_status":"under_maintenance"},{"code":"qv6n36s6phlb","name":"Prisma Access Fedramp Mod - ZTNA Connector","old_status":"under_maintenance","new_status":"under_maintenance"}],"deliver_notifications":false,"custom_tweet":null,"tweet_id":null},{"id":"mwzt95vlfg0f","status":"in_progress","body":"\u003cp\u003e\u003cstrong\u003eUpdate: Status changed to In Progress.\u003c/strong\u003e\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eStatus:\u003c/strong\u003e In Progress\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eScheduled Window:\u003c/strong\u003e March 27, 2026, 22:00 - March 28, 2026, 04:00 (UTC)\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eLocations:\u003c/strong\u003e Ashburn, Dallas, Denver, Los Angeles, Moncks Corner, Oregon, Quebec, Salt Lake City, Sao Paulo, The Dalles, Virginia\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eImpact:\u003c/strong\u003e\u003c/p\u003e\u003cp\u003ePrisma Access team will be performing a scheduled infrastructure maintenance. There will not be any impact to customers network infrastructure. The commits may be impacted\u003c/p\u003e\u003cbr\u003e\u003cp\u003eYou can track service status, maintenance-related updates, and sign up for notifications at:\u003c/p\u003e\u003cp\u003e\u003ca href=\"https://sase.status.paloaltonetworks.com/\"\u003ehttps://sase.status.paloaltonetworks.com/\u003c/a\u003e\u003c/p\u003e\u003cbr\u003e\u003cp\u003eIf you have any questions, please open a case at: \u003ca href=\"https://support.paloaltonetworks.com/\"\u003ehttps://support.paloaltonetworks.com/\u003c/a\u003e\u003c/p\u003e","incident_id":"s5nm297dpxpx","created_at":"2026-03-27T22:04:07.425Z","updated_at":"2026-03-27T22:04:07.425Z","display_at":"2026-03-27T22:04:07.425Z","affected_components":[{"code":"d318kyhyctft","name":"Prisma Access Fedramp Mod - Configuration","old_status":"under_maintenance","new_status":"under_maintenance"},{"code":"4bxg3zt9t19w","name":"Prisma Access Fedramp Mod - Mobile Users","old_status":"operational","new_status":"under_maintenance"},{"code":"651l6jw1xz2f","name":"Prisma Access Fedramp Mod - Remote Networks","old_status":"operational","new_status":"under_maintenance"},{"code":"2c6qp2kkcqb1","name":"Prisma Access Fedramp Mod - Service connections","old_status":"operational","new_status":"under_maintenance"},{"code":"g8880gc52sjm","name":"Prisma Access Fedramp Mod - Explicit Proxy","old_status":"operational","new_status":"under_maintenance"},{"code":"qv6n36s6phlb","name":"Prisma Access Fedramp Mod - ZTNA Connector","old_status":"operational","new_status":"under_maintenance"}],"deliver_notifications":false,"custom_tweet":null,"tweet_id":null},{"id":"1fgq6rxl7dgq","status":"scheduled","body":"Update: Changes to Customer Impact.\n\nStatus: Scheduled\nScheduled Window: March 27, 2026, 18:00 - 00:00 (America/New_York)\nAffected Locations: Ashburn, Atlanta, Calgary, Chicago, Columbus, Ohio, Council Bluffs, Dallas, Guadalajara, Guatemala City, Los Angeles, Mexico City, Miami, Monterrey, Montreal, New York, Oregon, Panama City, Phoenix, San Francisco, San Jose, Toronto\nCustomer Impact: Prisma Access team will be performing a scheduled infrastructure maintenance. There will not be any impact to customers network infrastructure. The commits may be impacted\n\nWe will provide updates when maintenance begins.","incident_id":"s5nm297dpxpx","created_at":"2026-01-21T00:07:47.134Z","updated_at":"2026-01-21T00:07:47.134Z","display_at":"2026-01-21T00:07:47.134Z","affected_components":null,"deliver_notifications":true,"custom_tweet":null,"tweet_id":null},{"id":"8jzwq8gy57mr","status":"scheduled","body":"Scheduled maintenance for Configuration\n\nStatus: Scheduled\nScheduled Window: March 27, 2026, 18:00 - 00:00 (America/New_York)\nAffected Locations: Ashburn, Atlanta, Calgary, Chicago, Columbus, Ohio, Council Bluffs, Dallas, Guadalajara, Guatemala City, Los Angeles, Mexico City, Miami, Monterrey, Montreal, New York, Oregon, Panama City, Phoenix, San Francisco, San Jose, Toronto\nCustomer Impact: Prisma Access Scheduled Infrastructure Maintenance for Fedramp Moderate\n\nWe will provide updates when maintenance begins.","incident_id":"s5nm297dpxpx","created_at":"2026-01-15T05:07:22.515Z","updated_at":"2026-01-15T05:07:22.515Z","display_at":"2026-01-15T05:07:22.515Z","affected_components":[{"code":"d318kyhyctft","name":"Prisma Access Fedramp Mod - Configuration","old_status":"under_maintenance","new_status":"under_maintenance"}],"deliver_notifications":true,"custom_tweet":null,"tweet_id":null}],"components":[{"id":"d318kyhyctft","name":"Configuration","status":"operational","created_at":"2025-11-24T19:15:25.551Z","updated_at":"2026-04-18T16:47:42.263Z","position":1,"description":null,"showcase":false,"start_date":"2025-11-24","group_id":"hrytvpkz4klb","page_id":"v7149scqjn1j","group":false,"only_show_if_degraded":false},{"id":"4bxg3zt9t19w","name":"Mobile Users","status":"operational","created_at":"2026-03-11T20:50:28.202Z","updated_at":"2026-04-11T04:06:13.064Z","position":2,"description":null,"showcase":false,"start_date":"2026-03-11","group_id":"hrytvpkz4klb","page_id":"v7149scqjn1j","group":false,"only_show_if_degraded":false},{"id":"651l6jw1xz2f","name":"Remote Networks","status":"operational","created_at":"2026-03-11T20:51:16.936Z","updated_at":"2026-04-11T04:06:15.229Z","position":3,"description":null,"showcase":false,"start_date":"2026-03-11","group_id":"hrytvpkz4klb","page_id":"v7149scqjn1j","group":false,"only_show_if_degraded":false},{"id":"2c6qp2kkcqb1","name":"Service connections","status":"operational","created_at":"2026-03-11T20:52:38.587Z","updated_at":"2026-04-11T04:06:16.911Z","position":4,"description":null,"showcase":false,"start_date":"2026-03-11","group_id":"hrytvpkz4klb","page_id":"v7149scqjn1j","group":false,"only_show_if_degraded":false},{"id":"g8880gc52sjm","name":"Explicit Proxy","status":"operational","created_at":"2026-03-11T20:53:28.944Z","updated_at":"2026-04-11T04:06:20.496Z","position":5,"description":null,"showcase":false,"start_date":"2026-03-11","group_id":"hrytvpkz4klb","page_id":"v7149scqjn1j","group":false,"only_show_if_degraded":false},{"id":"qv6n36s6phlb","name":"ZTNA Connector","status":"operational","created_at":"2026-03-11T20:53:55.806Z","updated_at":"2026-04-11T04:06:21.619Z","position":6,"description":null,"showcase":false,"start_date":"2026-03-11","group_id":"hrytvpkz4klb","page_id":"v7149scqjn1j","group":false,"only_show_if_degraded":false}],"scheduled_for":"2026-03-27T22:00:00.000Z","scheduled_until":"2026-03-28T04:00:00.000Z"},{"id":"s4clqzmfy740","name":"Scheduled Maintenance : Prisma Access","status":"in_progress","created_at":"2026-03-28T00:44:16.373Z","updated_at":"2026-03-30T21:54:34.079Z","monitoring_at":null,"resolved_at":null,"impact":"maintenance","shortlink":"https://stspg.io/fzmv9bxy47wd","started_at":"2026-03-28T00:44:16.364Z","page_id":"v7149scqjn1j","incident_updates":[{"id":"jjm4c64ffk36","status":"in_progress","body":"\u003cp\u003e\u003cstrong\u003eUpdate: Changes to Scheduled End.\u003c/strong\u003e\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eStatus:\u003c/strong\u003e In Progress\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eScheduled Window:\u003c/strong\u003e March 28, 2026, 00:45 - April 30, 2026, 23:59 (UTC)\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eLocations:\u003c/strong\u003e Ashburn, The Dalles\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eImpact:\u003c/strong\u003e\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eIssue Summary:\u003c/strong\u003e\u003c/p\u003e\u003cbr\u003e\u003cp\u003eCustomers using Panorama Cloud Services plugin versions lower than 5.2.0-h84, 6.0.0-h65, or 6.1.0-h5 may experience an issue when attempting to enable or disable Prisma Browser (PB) on the Explicit Proxy Infrastructure page.\u003c/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cbr\u003e\u003cp\u003e\u003cstrong\u003eAffected Plugin Versions:\u003c/strong\u003e\u003c/p\u003e\u003cbr\u003e\u003cul\u003e\u003cli\u003eVersions prior to 5.2.0-h84 (for 5.2.x release)\u003c/li\u003e\u003c/ul\u003e\u003cbr\u003e\u003cul\u003e\u003cli\u003eVersions prior to 6.0.0-h65 (for 6.0.x release)\u003c/li\u003e\u003c/ul\u003e\u003cbr\u003e\u003cul\u003e\u003cli\u003eVersions prior to 6.1.0-h5 (for 6.1.x release)\u003c/li\u003e\u003c/ul\u003e\u003cbr\u003e\u003cbr\u003e\u003cbr\u003e\u003cp\u003e\u003cstrong\u003eImpact Scope:\u003c/strong\u003e\u003c/p\u003e\u003cbr\u003e\u003cul\u003e\u003cli\u003eFirst-time Prisma Browser Enablement: Customers attempting to enable PAB on the Explicit Proxy Infrastructure page for the first time do not see the option to enable Prisma Browser.\u003c/li\u003e\u003c/ul\u003e\u003cbr\u003e\u003cul\u003e\u003cli\u003eExisting Prisma Browser customers: Option to disable Prisma Browser is hidden\u003c/li\u003e\u003c/ul\u003e\u003cbr\u003e\u003cp\u003e\u003cstrong\u003eRecommended Action:\u003c/strong\u003e\u003c/p\u003e\u003cbr\u003e\u003cp\u003eIf you would like to enable or disable PB on the Explicit Proxy Infrastructure page, please upgrade your Panorama Cloud Services plugin to one of the following versions based on your current release:\u003c/p\u003e\u003cbr\u003e\u003cp\u003eCurrent Release |  Recommended Plugin Version\u003c/p\u003e\u003cbr\u003e\u003cp\u003e5.2.x                    |   5.2.0-h84\u003c/p\u003e\u003cbr\u003e\u003cp\u003e6.0.x                    │   6.0.0-h65\u003c/p\u003e\u003cbr\u003e\u003cp\u003e6.1.x                    │    6.1.0-h5\u003c/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cbr\u003e\u003cp\u003e\u003cstrong\u003eUpgrade Instructions:\u003c/strong\u003e\u003c/p\u003e\u003col\u003e\u003cli\u003eNavigate to Panorama \u0026gt; Plugins\u003c/li\u003e\u003cli\u003eCheck for available plugin updates\u003c/li\u003e\u003cli\u003eDownload and install the recommended plugin version for your release\u003c/li\u003e\u003c/ol\u003e\u003cbr\u003e\u003cp\u003eYou can track service status, maintenance-related updates, and sign up for notifications at:\u003c/p\u003e\u003cp\u003e\u003ca href=\"https://sase.status.paloaltonetworks.com/\"\u003ehttps://sase.status.paloaltonetworks.com/\u003c/a\u003e\u003c/p\u003e\u003cbr\u003e\u003cp\u003eIf you have any questions, please open a case at: \u003ca href=\"https://support.paloaltonetworks.com/\"\u003ehttps://support.paloaltonetworks.com/\u003c/a\u003e\u003c/p\u003e","incident_id":"s4clqzmfy740","created_at":"2026-03-30T21:54:34.077Z","updated_at":"2026-03-30T21:54:34.077Z","display_at":"2026-03-30T21:54:34.077Z","affected_components":[{"code":"pzlzfsqd19dn","name":"Prisma Access - Configuration","old_status":"under_maintenance","new_status":"under_maintenance"}],"deliver_notifications":false,"custom_tweet":null,"tweet_id":null},{"id":"7yswkk6c937f","status":"in_progress","body":"\u003cp\u003e\u003cstrong\u003eUpdate: Status changed to In Progress.\u003c/strong\u003e\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eStatus:\u003c/strong\u003e In Progress\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eScheduled Window:\u003c/strong\u003e March 28, 2026, 00:45 - March 31, 2026, 23:59 (UTC)\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eLocations:\u003c/strong\u003e Ashburn, The Dalles\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eImpact:\u003c/strong\u003e\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eIssue Summary:\u003c/strong\u003e\u003c/p\u003e\u003cbr\u003e\u003cp\u003eCustomers using Panorama Cloud Services plugin versions lower than 5.2.0-h84, 6.0.0-h65, or 6.1.0-h5 may experience an issue when attempting to enable or disable Prisma Browser (PB) on the Explicit Proxy Infrastructure page.\u003c/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cbr\u003e\u003cp\u003e\u003cstrong\u003eAffected Plugin Versions:\u003c/strong\u003e\u003c/p\u003e\u003cbr\u003e\u003cul\u003e\u003cli\u003eVersions prior to 5.2.0-h84 (for 5.2.x release)\u003c/li\u003e\u003c/ul\u003e\u003cbr\u003e\u003cul\u003e\u003cli\u003eVersions prior to 6.0.0-h65 (for 6.0.x release)\u003c/li\u003e\u003c/ul\u003e\u003cbr\u003e\u003cul\u003e\u003cli\u003eVersions prior to 6.1.0-h5 (for 6.1.x release)\u003c/li\u003e\u003c/ul\u003e\u003cbr\u003e\u003cbr\u003e\u003cbr\u003e\u003cp\u003e\u003cstrong\u003eImpact Scope:\u003c/strong\u003e\u003c/p\u003e\u003cbr\u003e\u003cul\u003e\u003cli\u003eFirst-time Prisma Browser Enablement: Customers attempting to enable PAB on the Explicit Proxy Infrastructure page for the first time do not see the option to enable Prisma Browser.\u003c/li\u003e\u003c/ul\u003e\u003cbr\u003e\u003cul\u003e\u003cli\u003eExisting Prisma Browser customers: Option to disable Prisma Browser is hidden\u003c/li\u003e\u003c/ul\u003e\u003cbr\u003e\u003cp\u003e\u003cstrong\u003eRecommended Action:\u003c/strong\u003e\u003c/p\u003e\u003cbr\u003e\u003cp\u003eIf you would like to enable or disable PB on the Explicit Proxy Infrastructure page, please upgrade your Panorama Cloud Services plugin to one of the following versions based on your current release:\u003c/p\u003e\u003cbr\u003e\u003cp\u003eCurrent Release |  Recommended Plugin Version\u003c/p\u003e\u003cbr\u003e\u003cp\u003e5.2.x                    |   5.2.0-h84\u003c/p\u003e\u003cbr\u003e\u003cp\u003e6.0.x                    │   6.0.0-h65\u003c/p\u003e\u003cbr\u003e\u003cp\u003e6.1.x                    │    6.1.0-h5\u003c/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cbr\u003e\u003cp\u003e\u003cstrong\u003eUpgrade Instructions:\u003c/strong\u003e\u003c/p\u003e\u003col\u003e\u003cli\u003eNavigate to Panorama \u0026gt; Plugins\u003c/li\u003e\u003cli\u003eCheck for available plugin updates\u003c/li\u003e\u003cli\u003eDownload and install the recommended plugin version for your release\u003c/li\u003e\u003c/ol\u003e\u003cbr\u003e\u003cp\u003eYou can track service status, maintenance-related updates, and sign up for notifications at:\u003c/p\u003e\u003cp\u003e\u003ca href=\"https://sase.status.paloaltonetworks.com/\"\u003ehttps://sase.status.paloaltonetworks.com/\u003c/a\u003e\u003c/p\u003e\u003cbr\u003e\u003cp\u003eIf you have any questions, please open a case at: \u003ca href=\"https://support.paloaltonetworks.com/\"\u003ehttps://support.paloaltonetworks.com/\u003c/a\u003e\u003c/p\u003e","incident_id":"s4clqzmfy740","created_at":"2026-03-28T00:53:45.062Z","updated_at":"2026-03-28T00:53:45.062Z","display_at":"2026-03-28T00:53:45.062Z","affected_components":[{"code":"pzlzfsqd19dn","name":"Prisma Access - Configuration","old_status":"under_maintenance","new_status":"under_maintenance"}],"deliver_notifications":false,"custom_tweet":null,"tweet_id":null},{"id":"559nfz1mf706","status":"scheduled","body":"\u003cp\u003e\u003cstrong\u003eStatus:\u003c/strong\u003e Scheduled\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eScheduled Window:\u003c/strong\u003e March 28, 2026, 00:45 - March 31, 2026, 23:59 (UTC)\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eLocations:\u003c/strong\u003e Ashburn, The Dalles\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eImpact:\u003c/strong\u003e\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eIssue Summary:\u003c/strong\u003e\u003c/p\u003e\u003cbr\u003e\u003cp\u003eCustomers using Panorama Cloud Services plugin versions lower than 5.2.0-h84, 6.0.0-h65, or 6.1.0-h5 may experience an issue when attempting to enable or disable Prisma Browser (PB) on the Explicit Proxy Infrastructure page.\u003c/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cbr\u003e\u003cp\u003e\u003cstrong\u003eAffected Plugin Versions:\u003c/strong\u003e\u003c/p\u003e\u003cbr\u003e\u003cul\u003e\u003cli\u003eVersions prior to 5.2.0-h84 (for 5.2.x release)\u003c/li\u003e\u003c/ul\u003e\u003cbr\u003e\u003cul\u003e\u003cli\u003eVersions prior to 6.0.0-h65 (for 6.0.x release)\u003c/li\u003e\u003c/ul\u003e\u003cbr\u003e\u003cul\u003e\u003cli\u003eVersions prior to 6.1.0-h5 (for 6.1.x release)\u003c/li\u003e\u003c/ul\u003e\u003cbr\u003e\u003cbr\u003e\u003cbr\u003e\u003cp\u003e\u003cstrong\u003eImpact Scope:\u003c/strong\u003e\u003c/p\u003e\u003cbr\u003e\u003cul\u003e\u003cli\u003eFirst-time Prisma Browser Enablement: Customers attempting to enable PAB on the Explicit Proxy Infrastructure page for the first time do not see the option to enable Prisma Browser.\u003c/li\u003e\u003c/ul\u003e\u003cbr\u003e\u003cul\u003e\u003cli\u003eExisting Prisma Browser customers: Option to disable Prisma Browser is hidden\u003c/li\u003e\u003c/ul\u003e\u003cbr\u003e\u003cp\u003e\u003cstrong\u003eRecommended Action:\u003c/strong\u003e\u003c/p\u003e\u003cbr\u003e\u003cp\u003eIf you would like to enable or disable PB on the Explicit Proxy Infrastructure page, please upgrade your Panorama Cloud Services plugin to one of the following versions based on your current release:\u003c/p\u003e\u003cbr\u003e\u003cp\u003eCurrent Release |  Recommended Plugin Version\u003c/p\u003e\u003cbr\u003e\u003cp\u003e5.2.x                    |   5.2.0-h84\u003c/p\u003e\u003cbr\u003e\u003cp\u003e6.0.x                    │   6.0.0-h65\u003c/p\u003e\u003cbr\u003e\u003cp\u003e6.1.x                    │    6.1.0-h5\u003c/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cbr\u003e\u003cp\u003e\u003cstrong\u003eUpgrade Instructions:\u003c/strong\u003e\u003c/p\u003e\u003col\u003e\u003cli\u003eNavigate to Panorama \u0026gt; Plugins\u003c/li\u003e\u003cli\u003eCheck for available plugin updates\u003c/li\u003e\u003cli\u003eDownload and install the recommended plugin version for your release\u003c/li\u003e\u003c/ol\u003e\u003cp\u003e\u003cem\u003eWe will provide updates when maintenance begins.\u003c/em\u003e\u003c/p\u003e","incident_id":"s4clqzmfy740","created_at":"2026-03-28T00:44:16.419Z","updated_at":"2026-03-28T00:44:16.419Z","display_at":"2026-03-28T00:44:16.419Z","affected_components":[{"code":"pzlzfsqd19dn","name":"Prisma Access - Configuration","old_status":"under_maintenance","new_status":"under_maintenance"}],"deliver_notifications":false,"custom_tweet":null,"tweet_id":null}],"components":[{"id":"pzlzfsqd19dn","name":"Configuration","status":"operational","created_at":"2025-11-24T19:14:49.858Z","updated_at":"2026-04-18T16:48:33.098Z","position":1,"description":null,"showcase":false,"start_date":"2025-11-24","group_id":"39hbssdynzgv","page_id":"v7149scqjn1j","group":false,"only_show_if_degraded":false}],"scheduled_for":"2026-03-28T00:45:00.000Z","scheduled_until":"2026-04-30T23:59:00.000Z"},{"id":"100pnmw0jgyf","name":"Scheduled Maintenance (SP-443) : Prisma Access Fedramp High","status":"completed","created_at":"2026-01-15T21:59:27.483Z","updated_at":"2026-03-28T00:04:34.754Z","monitoring_at":null,"resolved_at":"2026-03-28T00:04:34.733Z","impact":"maintenance","shortlink":"https://stspg.io/mwrcsjtch28y","started_at":"2026-01-15T21:59:27.475Z","page_id":"v7149scqjn1j","incident_updates":[{"id":"1glmdl1tjvrx","status":"completed","body":"\u003cp\u003e\u003cstrong\u003eUpdate: Status changed to Completed.\u003c/strong\u003e\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eStatus:\u003c/strong\u003e Completed\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eScheduled Window:\u003c/strong\u003e March 27, 2026, 18:00 - March 28, 2026, 00:00 (UTC)\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eLocations:\u003c/strong\u003e Ashburn, Dallas, Denver, Los Angeles, Moncks Corner, New York City, Oregon, San Francisco, The Dalles, Virginia\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eImpact:\u003c/strong\u003e\u003c/p\u003e\u003cp\u003ePrisma Access team will be performing a scheduled infrastructure maintenance. There will not be any impact to customers network infrastructure. The commits may be impacted\u003c/p\u003e\u003cbr\u003e\u003cp\u003eYou can track service status, maintenance-related updates, and sign up for notifications at:\u003c/p\u003e\u003cp\u003e\u003ca href=\"https://sase.status.paloaltonetworks.com/\"\u003ehttps://sase.status.paloaltonetworks.com/\u003c/a\u003e\u003c/p\u003e\u003cbr\u003e\u003cp\u003eIf you have any questions, please open a case at: \u003ca href=\"https://support.paloaltonetworks.com/\"\u003ehttps://support.paloaltonetworks.com/\u003c/a\u003e\u003c/p\u003e\u003cp\u003e\u003cem\u003eThank you for your patience.\u003c/em\u003e\u003c/p\u003e","incident_id":"100pnmw0jgyf","created_at":"2026-03-28T00:04:34.733Z","updated_at":"2026-03-28T00:04:34.733Z","display_at":"2026-03-28T00:04:34.733Z","affected_components":[{"code":"cspk81d43tbn","name":"Prisma Access Fedramp High - Configuration","old_status":"under_maintenance","new_status":"under_maintenance"},{"code":"8rhz8qxgmvd0","name":"Prisma Access Fedramp High - Mobile Users","old_status":"under_maintenance","new_status":"under_maintenance"},{"code":"wzk04rjwdvwc","name":"Prisma Access Fedramp High - Remote Networks","old_status":"under_maintenance","new_status":"under_maintenance"},{"code":"9szh40gqdn98","name":"Prisma Access Fedramp High - Service connections","old_status":"under_maintenance","new_status":"under_maintenance"},{"code":"5fxv0sh8rhq0","name":"Prisma Access Fedramp High - Explicit Proxy","old_status":"under_maintenance","new_status":"under_maintenance"},{"code":"y2vm4g5sn743","name":"Prisma Access Fedramp High - ZTNA Connector","old_status":"under_maintenance","new_status":"under_maintenance"}],"deliver_notifications":false,"custom_tweet":null,"tweet_id":null},{"id":"p98px7zy44gw","status":"in_progress","body":"\u003cp\u003e\u003cstrong\u003eUpdate: Status changed to In Progress.\u003c/strong\u003e\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eStatus:\u003c/strong\u003e In Progress\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eScheduled Window:\u003c/strong\u003e March 27, 2026, 18:00 - March 28, 2026, 00:00 (UTC)\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eLocations:\u003c/strong\u003e Ashburn, Dallas, Denver, Los Angeles, Moncks Corner, New York City, Oregon, San Francisco, The Dalles, Virginia\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eImpact:\u003c/strong\u003e\u003c/p\u003e\u003cp\u003ePrisma Access team will be performing a scheduled infrastructure maintenance. There will not be any impact to customers network infrastructure. The commits may be impacted\u003c/p\u003e\u003cbr\u003e\u003cp\u003eYou can track service status, maintenance-related updates, and sign up for notifications at:\u003c/p\u003e\u003cp\u003e\u003ca href=\"https://sase.status.paloaltonetworks.com/\"\u003ehttps://sase.status.paloaltonetworks.com/\u003c/a\u003e\u003c/p\u003e\u003cbr\u003e\u003cp\u003eIf you have any questions, please open a case at: \u003ca href=\"https://support.paloaltonetworks.com/\"\u003ehttps://support.paloaltonetworks.com/\u003c/a\u003e\u003c/p\u003e","incident_id":"100pnmw0jgyf","created_at":"2026-03-27T18:04:50.515Z","updated_at":"2026-03-27T18:04:50.515Z","display_at":"2026-03-27T18:04:50.515Z","affected_components":[{"code":"cspk81d43tbn","name":"Prisma Access Fedramp High - Configuration","old_status":"operational","new_status":"under_maintenance"},{"code":"8rhz8qxgmvd0","name":"Prisma Access Fedramp High - Mobile Users","old_status":"operational","new_status":"under_maintenance"},{"code":"wzk04rjwdvwc","name":"Prisma Access Fedramp High - Remote Networks","old_status":"operational","new_status":"under_maintenance"},{"code":"9szh40gqdn98","name":"Prisma Access Fedramp High - Service connections","old_status":"operational","new_status":"under_maintenance"},{"code":"5fxv0sh8rhq0","name":"Prisma Access Fedramp High - Explicit Proxy","old_status":"operational","new_status":"under_maintenance"},{"code":"y2vm4g5sn743","name":"Prisma Access Fedramp High - ZTNA Connector","old_status":"operational","new_status":"under_maintenance"}],"deliver_notifications":false,"custom_tweet":null,"tweet_id":null},{"id":"gg8xmn90xc59","status":"scheduled","body":"Update: Changes to Customer Impact.\n\nStatus: Scheduled\nScheduled Window: March 27, 2026, 18:00 - 00:00 (America/New_York)\nAffected Locations: Ashburn, Atlanta, Calgary, Chicago, Columbus, Ohio, Council Bluffs, Dallas, Guadalajara, Guatemala City, Los Angeles, Mexico City, Miami, Monterrey, Montreal, New York, Oregon, Panama City, Phoenix, San Francisco, San Jose, Toronto\nCustomer Impact: Prisma Access team will be performing a scheduled infrastructure maintenance. There will not be any impact to customers network infrastructure. The commits may be impacted\n\nWe will provide updates when maintenance begins.","incident_id":"100pnmw0jgyf","created_at":"2026-01-21T00:06:13.010Z","updated_at":"2026-01-21T00:06:13.010Z","display_at":"2026-01-21T00:06:13.010Z","affected_components":null,"deliver_notifications":true,"custom_tweet":null,"tweet_id":null},{"id":"tyscdwnk1hrg","status":"scheduled","body":"Scheduled maintenance for Configuration\n\nStatus: Scheduled\nScheduled Window: March 27, 2026, 18:00 - 00:00 (America/New_York)\nAffected Locations: Ashburn, Atlanta, Calgary, Chicago, Columbus, Ohio, Council Bluffs, Dallas, Guadalajara, Guatemala City, Los Angeles, Mexico City, Miami, Monterrey, Montreal, New York, Oregon, Panama City, Phoenix, San Francisco, San Jose, Toronto\nCustomer Impact: Prisma Access Scheduled Infrastructure Maintenance for Fedramp High\n\nWe will provide updates when maintenance begins.","incident_id":"100pnmw0jgyf","created_at":"2026-01-15T21:59:27.572Z","updated_at":"2026-01-15T21:59:27.572Z","display_at":"2026-01-15T21:59:27.572Z","affected_components":[{"code":"cspk81d43tbn","name":"Prisma Access Fedramp High - Configuration","old_status":"under_maintenance","new_status":"under_maintenance"}],"deliver_notifications":true,"custom_tweet":null,"tweet_id":null}],"components":[{"id":"cspk81d43tbn","name":"Configuration","status":"operational","created_at":"2026-01-06T18:46:17.199Z","updated_at":"2026-04-18T16:47:29.179Z","position":1,"description":null,"showcase":false,"start_date":"2026-01-06","group_id":"5zqrqz0yjy9d","page_id":"v7149scqjn1j","group":false,"only_show_if_degraded":false},{"id":"8rhz8qxgmvd0","name":"Mobile Users","status":"operational","created_at":"2026-03-11T20:50:38.842Z","updated_at":"2026-04-11T04:06:14.200Z","position":2,"description":null,"showcase":false,"start_date":"2026-03-11","group_id":"5zqrqz0yjy9d","page_id":"v7149scqjn1j","group":false,"only_show_if_degraded":false},{"id":"wzk04rjwdvwc","name":"Remote Networks","status":"operational","created_at":"2026-03-11T20:51:28.321Z","updated_at":"2026-04-11T04:06:16.015Z","position":3,"description":null,"showcase":false,"start_date":"2026-03-11","group_id":"5zqrqz0yjy9d","page_id":"v7149scqjn1j","group":false,"only_show_if_degraded":false},{"id":"9szh40gqdn98","name":"Service connections","status":"operational","created_at":"2026-03-11T20:52:53.301Z","updated_at":"2026-04-11T04:06:17.912Z","position":4,"description":null,"showcase":false,"start_date":"2026-03-11","group_id":"5zqrqz0yjy9d","page_id":"v7149scqjn1j","group":false,"only_show_if_degraded":false},{"id":"5fxv0sh8rhq0","name":"Explicit Proxy","status":"operational","created_at":"2026-03-11T20:53:23.080Z","updated_at":"2026-04-11T04:06:19.211Z","position":5,"description":null,"showcase":false,"start_date":"2026-03-11","group_id":"5zqrqz0yjy9d","page_id":"v7149scqjn1j","group":false,"only_show_if_degraded":false},{"id":"y2vm4g5sn743","name":"ZTNA Connector","status":"operational","created_at":"2026-03-11T20:54:05.565Z","updated_at":"2026-04-11T04:06:23.057Z","position":6,"description":null,"showcase":false,"start_date":"2026-03-11","group_id":"5zqrqz0yjy9d","page_id":"v7149scqjn1j","group":false,"only_show_if_degraded":false}],"scheduled_for":"2026-03-27T18:00:00.000Z","scheduled_until":"2026-03-28T00:00:00.000Z"},{"id":"4jrryqt9bh0l","name":"Scheduled Maintenance (SP-556) : Cloud Identity Engine","status":"completed","created_at":"2026-03-09T17:43:59.154Z","updated_at":"2026-03-27T23:03:57.942Z","monitoring_at":null,"resolved_at":"2026-03-27T23:03:57.923Z","impact":"maintenance","shortlink":"https://stspg.io/pppjxc3v9dsb","started_at":"2026-03-09T17:43:59.149Z","page_id":"v7149scqjn1j","incident_updates":[{"id":"ns008rfj33tf","status":"completed","body":"\u003cp\u003e\u003cstrong\u003eUpdate: Status changed to Completed.\u003c/strong\u003e\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eStatus:\u003c/strong\u003e Completed\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eScheduled Window:\u003c/strong\u003e March 27, 2026, 21:00 - 23:00 (UTC)\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eLocations:\u003c/strong\u003e Council Bluffs, Doha, Hong Kong, Jakarta, Montreal, Mumbai, Riyadh, Seoul, Singapore, Sydney, São Paulo, Taipei, Tel Aviv, Tokyo\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eImpact:\u003c/strong\u003e\u003c/p\u003e\u003cp\u003eWe have scheduled maintenance for Cloud Identity Engine in India, Netherlands/Europe , US FedRAMP- IL2 , Germany , Assured Workload Germany, US, United Kingdom, Canada, US FedRamp- IL4.\u003c/p\u003e\u003cbr\u003e\u003cp\u003eMarch 27th, 2026 21:00 UTC\u003c/p\u003e\u003cbr\u003e\u003cp\u003eCustomer Impact: No customer impact is expected during this maintenance window. The platform is expected to remain fully operational.\u003c/p\u003e\u003cbr\u003e\u003cp\u003eYou can track service status, maintenance-related updates, and sign up for notifications at:\u003c/p\u003e\u003cp\u003e\u003ca href=\"https://sase.status.paloaltonetworks.com/\"\u003ehttps://sase.status.paloaltonetworks.com/\u003c/a\u003e\u003c/p\u003e\u003cbr\u003e\u003cp\u003eIf you have any questions, please open a case at: \u003ca href=\"https://support.paloaltonetworks.com/\"\u003ehttps://support.paloaltonetworks.com/\u003c/a\u003e\u003c/p\u003e\u003cp\u003e\u003cem\u003eThank you for your patience.\u003c/em\u003e\u003c/p\u003e","incident_id":"4jrryqt9bh0l","created_at":"2026-03-27T23:03:57.923Z","updated_at":"2026-03-27T23:03:57.923Z","display_at":"2026-03-27T23:03:57.923Z","affected_components":[{"code":"pxpsgjjkbwly","name":"Cloud Identity Engine","old_status":"under_maintenance","new_status":"under_maintenance"}],"deliver_notifications":false,"custom_tweet":null,"tweet_id":null},{"id":"ph6l04g7grg2","status":"in_progress","body":"\u003cp\u003e\u003cstrong\u003eUpdate: Status changed to In Progress.\u003c/strong\u003e\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eStatus:\u003c/strong\u003e In Progress\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eScheduled Window:\u003c/strong\u003e March 27, 2026, 21:00 - 23:00 (UTC)\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eLocations:\u003c/strong\u003e Council Bluffs, Doha, Hong Kong, Jakarta, Montreal, Mumbai, Riyadh, Seoul, Singapore, Sydney, São Paulo, Taipei, Tel Aviv, Tokyo\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eImpact:\u003c/strong\u003e\u003c/p\u003e\u003cp\u003eWe have scheduled maintenance for Cloud Identity Engine in India, Netherlands/Europe , US FedRAMP- IL2 , Germany , Assured Workload Germany, US, United Kingdom, Canada, US FedRamp- IL4.\u003c/p\u003e\u003cbr\u003e\u003cp\u003eMarch 27th, 2026 21:00 UTC\u003c/p\u003e\u003cbr\u003e\u003cp\u003eCustomer Impact: No customer impact is expected during this maintenance window. The platform is expected to remain fully operational.\u003c/p\u003e\u003cbr\u003e\u003cp\u003eYou can track service status, maintenance-related updates, and sign up for notifications at:\u003c/p\u003e\u003cp\u003e\u003ca href=\"https://sase.status.paloaltonetworks.com/\"\u003ehttps://sase.status.paloaltonetworks.com/\u003c/a\u003e\u003c/p\u003e\u003cbr\u003e\u003cp\u003eIf you have any questions, please open a case at: \u003ca href=\"https://support.paloaltonetworks.com/\"\u003ehttps://support.paloaltonetworks.com/\u003c/a\u003e\u003c/p\u003e","incident_id":"4jrryqt9bh0l","created_at":"2026-03-27T21:03:40.490Z","updated_at":"2026-03-27T21:03:40.490Z","display_at":"2026-03-27T21:03:40.490Z","affected_components":[{"code":"pxpsgjjkbwly","name":"Cloud Identity Engine","old_status":"under_maintenance","new_status":"under_maintenance"}],"deliver_notifications":false,"custom_tweet":null,"tweet_id":null},{"id":"vr51k1x1w37t","status":"scheduled","body":"Scheduled maintenance for Cloud Identity Engine\n\nStatus: Scheduled\nScheduled Window: March 27, 2026, 21:00 - 23:00 (UTC)\nAffected Locations: Council Bluffs, Eemshaven, Frankfurt, London, Montreal, Mumbai\nCustomer Impact: We have scheduled maintenance for Cloud Identity Engine in India, Netherlands/Europe , US FedRAMP- IL2 , Germany , Assured Workload Germany, US, United Kingdom, Canada, US FedRamp- IL4.\r\n\r\nMarch 27th, 2026 21:00 UTC\r\n\r\nCustomer Impact: No customer impact is expected during this maintenance window. The platform is expected to remain fully operational.\n\nWe will provide updates when maintenance begins.","incident_id":"4jrryqt9bh0l","created_at":"2026-03-09T17:43:59.231Z","updated_at":"2026-03-09T17:43:59.231Z","display_at":"2026-03-09T17:43:59.231Z","affected_components":[{"code":"pxpsgjjkbwly","name":"Cloud Identity Engine","old_status":"operational","new_status":"under_maintenance"}],"deliver_notifications":true,"custom_tweet":null,"tweet_id":null}],"components":[{"id":"pxpsgjjkbwly","name":"Cloud Identity Engine","status":"operational","created_at":"2025-11-24T19:14:41.318Z","updated_at":"2026-04-17T23:06:01.463Z","position":11,"description":null,"showcase":false,"start_date":"2025-11-24","group_id":null,"page_id":"v7149scqjn1j","group":false,"only_show_if_degraded":false}],"scheduled_for":"2026-03-27T21:00:00.000Z","scheduled_until":"2026-03-27T23:00:00.000Z"},{"id":"9hdbmcpps3mk","name":"Scheduled Maintenance (SP-524) : Prisma Access","status":"completed","created_at":"2026-02-23T22:08:27.190Z","updated_at":"2026-03-27T20:41:54.187Z","monitoring_at":null,"resolved_at":"2026-03-27T20:41:54.170Z","impact":"maintenance","shortlink":"https://stspg.io/z83knvzqzsv6","started_at":"2026-02-23T22:08:27.183Z","page_id":"v7149scqjn1j","incident_updates":[{"id":"6tsth73jcn05","status":"completed","body":"\u003cp\u003e\u003cstrong\u003eUpdate: Status changed to Completed.\u003c/strong\u003e\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eStatus:\u003c/strong\u003e Completed\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eScheduled Window:\u003c/strong\u003e March 27, 2026, 16:30 - 20:30 (UTC)\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eLocations:\u003c/strong\u003e Ashburn, Auckland, Barcelona, Bogota, Brasilia, Brisbane, Calgary, Cape Town, Chennai, Chia, Chicago, Colombo, Dallas, Denver, Dubai, Dublin, Eemshaven, Frankfurt, Guadalajara, Hamburg, Hong Kong, Hyderabad, Islamabad, Jeddah, Jerusalem, Johannesburg, Karachi, Lagos, Lahore, Lima, London, Los Angeles, Madrid, Manama, Marseille, Melbourne, Mexico City, Miami, Moncks Corner, Monterrey, Moscow, Mumbai, Munich, New Delhi, New York City, Osaka, Paris, Perth, Phoenix, Port Moresby, Prague, Quebec, Rio de Janeiro, Riyadh, Rotterdam, Saint Petersburg, Salt Lake City, San Francisco, San Jose, Sao Paulo, Seoul, Singapore, Sydney, The Dalles, Tokyo, Toronto\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eImpact:\u003c/strong\u003e\u003c/p\u003e\u003cp\u003eScheduled maintenance activity for Remote Browser Isolation Management Plane on Friday March 27th 2026 for Prisma Access China and Commercial environments.\u003c/p\u003e\u003cbr\u003e\u003cp\u003eRemote Browser Isolation team will be performing a scheduled maintenance on the infrastructure. Customers using RBI service might witness intermittent performance degradation during this maintenance window.\u003c/p\u003e\u003cbr\u003e\u003cp\u003eWhen: Friday 27th March 2026, from 4.30 PM UTC to 8.30 PM UTC.\u003c/p\u003e\u003cbr\u003e\u003cp\u003eYou can track service status, maintenance-related updates, and sign up for notifications at:\u003c/p\u003e\u003cp\u003e\u003ca href=\"https://sase.status.paloaltonetworks.com/\"\u003ehttps://sase.status.paloaltonetworks.com/\u003c/a\u003e\u003c/p\u003e\u003cbr\u003e\u003cp\u003eIf you have any questions, please open a case at: \u003ca href=\"https://support.paloaltonetworks.com/\"\u003ehttps://support.paloaltonetworks.com/\u003c/a\u003e\u003c/p\u003e\u003cp\u003e\u003cem\u003eThank you for your patience.\u003c/em\u003e\u003c/p\u003e","incident_id":"9hdbmcpps3mk","created_at":"2026-03-27T20:41:54.170Z","updated_at":"2026-03-27T20:41:54.170Z","display_at":"2026-03-27T20:41:54.170Z","affected_components":[{"code":"pzlzfsqd19dn","name":"Prisma Access - Configuration","old_status":"under_maintenance","new_status":"under_maintenance"},{"code":"dtc44jpqpvnz","name":"Prisma Access - Mobile Users","old_status":"degraded_performance","new_status":"degraded_performance"},{"code":"19j5kbnpcls4","name":"Prisma Access - Remote Networks","old_status":"degraded_performance","new_status":"degraded_performance"},{"code":"fnm25l55dtgk","name":"Prisma Access - Service connections","old_status":"degraded_performance","new_status":"degraded_performance"},{"code":"r7pd3s3l9wh7","name":"Prisma Access - Explicit Proxy","old_status":"degraded_performance","new_status":"degraded_performance"},{"code":"pjlc2f20vr0t","name":"Prisma Access - ZTNA Connector","old_status":"degraded_performance","new_status":"degraded_performance"}],"deliver_notifications":false,"custom_tweet":null,"tweet_id":null},{"id":"5c9434c7pr3w","status":"in_progress","body":"\u003cp\u003e\u003cstrong\u003eUpdate: Status changed to In Progress.\u003c/strong\u003e\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eStatus:\u003c/strong\u003e In Progress\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eScheduled Window:\u003c/strong\u003e March 27, 2026, 16:30 - 20:30 (UTC)\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eLocations:\u003c/strong\u003e Ashburn, Auckland, Barcelona, Bogota, Brasilia, Brisbane, Calgary, Cape Town, Chennai, Chia, Chicago, Colombo, Dallas, Denver, Dubai, Dublin, Eemshaven, Frankfurt, Guadalajara, Hamburg, Hong Kong, Hyderabad, Islamabad, Jeddah, Jerusalem, Johannesburg, Karachi, Lagos, Lahore, Lima, London, Los Angeles, Madrid, Manama, Marseille, Melbourne, Mexico City, Miami, Moncks Corner, Monterrey, Moscow, Mumbai, Munich, New Delhi, New York City, Osaka, Paris, Perth, Phoenix, Port Moresby, Prague, Quebec, Rio de Janeiro, Riyadh, Rotterdam, Saint Petersburg, Salt Lake City, San Francisco, San Jose, Sao Paulo, Seoul, Singapore, Sydney, The Dalles, Tokyo, Toronto\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eImpact:\u003c/strong\u003e\u003c/p\u003e\u003cp\u003eScheduled maintenance activity for Remote Browser Isolation Management Plane on Friday March 27th 2026 for Prisma Access China and Commercial environments.\u003c/p\u003e\u003cbr\u003e\u003cp\u003eRemote Browser Isolation team will be performing a scheduled maintenance on the infrastructure. Customers using RBI service might witness intermittent performance degradation during this maintenance window.\u003c/p\u003e\u003cbr\u003e\u003cp\u003eWhen: Friday 27th March 2026, from 4.30 PM UTC to 8.30 PM UTC.\u003c/p\u003e\u003cbr\u003e\u003cp\u003eYou can track service status, maintenance-related updates, and sign up for notifications at:\u003c/p\u003e\u003cp\u003e\u003ca href=\"https://sase.status.paloaltonetworks.com/\"\u003ehttps://sase.status.paloaltonetworks.com/\u003c/a\u003e\u003c/p\u003e\u003cbr\u003e\u003cp\u003eIf you have any questions, please open a case at: \u003ca href=\"https://support.paloaltonetworks.com/\"\u003ehttps://support.paloaltonetworks.com/\u003c/a\u003e\u003c/p\u003e","incident_id":"9hdbmcpps3mk","created_at":"2026-03-27T16:34:58.975Z","updated_at":"2026-03-27T16:34:58.975Z","display_at":"2026-03-27T16:34:58.975Z","affected_components":[{"code":"pzlzfsqd19dn","name":"Prisma Access - Configuration","old_status":"under_maintenance","new_status":"under_maintenance"},{"code":"dtc44jpqpvnz","name":"Prisma Access - Mobile Users","old_status":"degraded_performance","new_status":"under_maintenance"},{"code":"19j5kbnpcls4","name":"Prisma Access - Remote Networks","old_status":"degraded_performance","new_status":"under_maintenance"},{"code":"fnm25l55dtgk","name":"Prisma Access - Service connections","old_status":"degraded_performance","new_status":"under_maintenance"},{"code":"r7pd3s3l9wh7","name":"Prisma Access - Explicit Proxy","old_status":"degraded_performance","new_status":"under_maintenance"},{"code":"pjlc2f20vr0t","name":"Prisma Access - ZTNA Connector","old_status":"operational","new_status":"under_maintenance"}],"deliver_notifications":false,"custom_tweet":null,"tweet_id":null},{"id":"jcjz7c1wqtc3","status":"scheduled","body":"Scheduled maintenance for Configuration\n\nStatus: Scheduled\nScheduled Window: March 27, 2026, 16:30 - 20:30 (UTC)\nAffected Locations: Accra, Adelaide, Almaty, Amman, Amsterdam, Andorra la Vella, Ashburn, Asuncion, Athens, Atlanta, Auckland, Bangkok, Barcelona, Beijing, Berlin, Bern, Bogota, Bratislava, Brussels, Bucharest, Budapest, Buenos Aires, Cairo, Calgary, Cape Town, Caracas, Chennai, Chia, Chicago, Chisinau, Colombo, Columbus, Ohio, Copenhagen, Council Bluffs, Dakar, Dallas, Dhaka, Doha, Dubai, Dublin, Eemshaven, Frankfurt, Guadalajara, Guatemala City, Hamburg, Helsinki, Ho Chi Minh City, Hong Kong, Hyderabad, Islamabad, Istanbul, Jakarta, Jeddah, Johannesburg, Kampala, Karachi, Kiev, Kuala Lumpur, Kuwait City, La Paz, Lagos, Lahore, Lima, Lisbon, Ljubljana, London, Los Angeles, Luxembourg City, Madrid, Manama, Manila, Marseille, Mexico City, Miami, Milan, Minsk, Monaco, Monterrey, Montevideo, Montreal, Moscow, Mumbai, Munich, Nairobi, New York, Ningxia, Oregon, Osaka, Oslo, Panama City, Paris, Perth, Phnom Penh, Phoenix, Port Moresby, Prague, Quito, Riga, Riyadh, Rome, San Francisco, San Jose, Santiago, Seoul, Singapore, Sofia, St. Ghislain, St. Petersburg, Stockholm, Sydney, São Paulo, Taipei, Tashkent, Tel Aviv, Tokyo, Toronto, Vaduz, Vienna, Vilnius, Warsaw, Yangon, Zagreb, Zurich\nCustomer Impact: Scheduled maintenance activity for Remote Browser Isolation Management Plane on Friday March 27th 2026 for Prisma Access China and Commercial environments.\r\n\r\nRemote Browser Isolation team will be performing a scheduled maintenance on the infrastructure. Customers using RBI service might witness intermittent performance degradation during this maintenance window. \r\n\r\nWhen: Friday 27th March 2026, from 4.30 PM UTC to 8.30 PM UTC. \n\nWe will provide updates when maintenance begins.","incident_id":"9hdbmcpps3mk","created_at":"2026-02-23T22:08:27.262Z","updated_at":"2026-02-23T22:08:27.262Z","display_at":"2026-02-23T22:08:27.262Z","affected_components":[{"code":"pzlzfsqd19dn","name":"Prisma Access - Configuration","old_status":"under_maintenance","new_status":"under_maintenance"}],"deliver_notifications":true,"custom_tweet":null,"tweet_id":null}],"components":[{"id":"pzlzfsqd19dn","name":"Configuration","status":"operational","created_at":"2025-11-24T19:14:49.858Z","updated_at":"2026-04-18T16:48:33.098Z","position":1,"description":null,"showcase":false,"start_date":"2025-11-24","group_id":"39hbssdynzgv","page_id":"v7149scqjn1j","group":false,"only_show_if_degraded":false},{"id":"dtc44jpqpvnz","name":"Mobile Users","status":"operational","created_at":"2026-03-11T20:50:17.183Z","updated_at":"2026-04-18T16:48:44.618Z","position":2,"description":null,"showcase":false,"start_date":"2026-03-11","group_id":"39hbssdynzgv","page_id":"v7149scqjn1j","group":false,"only_show_if_degraded":false},{"id":"19j5kbnpcls4","name":"Remote Networks","status":"operational","created_at":"2026-03-11T20:51:07.792Z","updated_at":"2026-04-18T16:48:41.901Z","position":3,"description":null,"showcase":false,"start_date":"2026-03-11","group_id":"39hbssdynzgv","page_id":"v7149scqjn1j","group":false,"only_show_if_degraded":false},{"id":"fnm25l55dtgk","name":"Service connections","status":"operational","created_at":"2026-03-11T20:52:27.059Z","updated_at":"2026-04-18T16:48:39.318Z","position":4,"description":null,"showcase":false,"start_date":"2026-03-11","group_id":"39hbssdynzgv","page_id":"v7149scqjn1j","group":false,"only_show_if_degraded":false},{"id":"r7pd3s3l9wh7","name":"Explicit Proxy","status":"operational","created_at":"2026-03-11T20:53:35.195Z","updated_at":"2026-04-18T16:48:37.148Z","position":5,"description":null,"showcase":false,"start_date":"2026-03-11","group_id":"39hbssdynzgv","page_id":"v7149scqjn1j","group":false,"only_show_if_degraded":false},{"id":"pjlc2f20vr0t","name":"ZTNA Connector","status":"operational","created_at":"2026-03-11T20:53:48.627Z","updated_at":"2026-04-18T16:48:35.212Z","position":6,"description":null,"showcase":false,"start_date":"2026-03-11","group_id":"39hbssdynzgv","page_id":"v7149scqjn1j","group":false,"only_show_if_degraded":false}],"scheduled_for":"2026-03-27T16:30:00.000Z","scheduled_until":"2026-03-27T20:30:00.000Z"},{"id":"w1c39jhs4yml","name":"Scheduled Maintenance (SP-526) : Prisma Access China","status":"completed","created_at":"2026-02-23T22:08:17.626Z","updated_at":"2026-03-27T20:41:22.511Z","monitoring_at":null,"resolved_at":"2026-03-27T20:41:22.494Z","impact":"maintenance","shortlink":"https://stspg.io/70tdh27yr7ng","started_at":"2026-02-23T22:08:17.618Z","page_id":"v7149scqjn1j","incident_updates":[{"id":"y1f2q6nlxks0","status":"completed","body":"\u003cp\u003e\u003cstrong\u003eUpdate: Status changed to Completed.\u003c/strong\u003e\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eStatus:\u003c/strong\u003e Completed\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eScheduled Window:\u003c/strong\u003e March 27, 2026, 16:30 - 20:30 (UTC)\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eLocations:\u003c/strong\u003e Beijing, Hong Kong, Ningxia\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eImpact:\u003c/strong\u003e\u003c/p\u003e\u003cp\u003eScheduled maintenance activity for Remote Browser Isolation Management Plane on Friday March 27th 2026 for Prisma Access China environment.\u003c/p\u003e\u003cbr\u003e\u003cp\u003eRemote Browser Isolation team will be performing a scheduled maintenance on the infrastructure. Customers using RBI service might witness intermittent performance degradation during this maintenance window.\u003c/p\u003e\u003cbr\u003e\u003cp\u003eWhen: Friday 27th March 2026, from 4.30 PM UTC to 8.30 PM UTC.\u003c/p\u003e\u003cbr\u003e\u003cp\u003eYou can track service status, maintenance-related updates, and sign up for notifications at:\u003c/p\u003e\u003cp\u003e\u003ca href=\"https://sase.status.paloaltonetworks.com/\"\u003ehttps://sase.status.paloaltonetworks.com/\u003c/a\u003e\u003c/p\u003e\u003cbr\u003e\u003cp\u003eIf you have any questions, please open a case at: \u003ca href=\"https://support.paloaltonetworks.com/\"\u003ehttps://support.paloaltonetworks.com/\u003c/a\u003e\u003c/p\u003e\u003cp\u003e\u003cem\u003eThank you for your patience.\u003c/em\u003e\u003c/p\u003e","incident_id":"w1c39jhs4yml","created_at":"2026-03-27T20:41:22.494Z","updated_at":"2026-03-27T20:41:22.494Z","display_at":"2026-03-27T20:41:22.494Z","affected_components":[{"code":"95vjgv7g6zd5","name":"Prisma Access China - Configuration","old_status":"under_maintenance","new_status":"under_maintenance"},{"code":"1tbnqdmf3kmb","name":"Prisma Access China - Mobile Users","old_status":"under_maintenance","new_status":"under_maintenance"},{"code":"92btn931r1hx","name":"Prisma Access China - Remote Networks","old_status":"under_maintenance","new_status":"under_maintenance"},{"code":"5x8qz5w1sr6g","name":"Prisma Access China - Service connections","old_status":"under_maintenance","new_status":"under_maintenance"},{"code":"x7r8j89mkrz8","name":"Prisma Access China - Explicit Proxy","old_status":"under_maintenance","new_status":"under_maintenance"},{"code":"xkrpgtfjgb59","name":"Prisma Access China - ZTNA Connector","old_status":"under_maintenance","new_status":"under_maintenance"}],"deliver_notifications":false,"custom_tweet":null,"tweet_id":null},{"id":"ty3rnpld0d40","status":"in_progress","body":"\u003cp\u003e\u003cstrong\u003eUpdate: Status changed to In Progress.\u003c/strong\u003e\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eStatus:\u003c/strong\u003e In Progress\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eScheduled Window:\u003c/strong\u003e March 27, 2026, 16:30 - 20:30 (UTC)\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eLocations:\u003c/strong\u003e Beijing, Hong Kong, Ningxia\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eImpact:\u003c/strong\u003e\u003c/p\u003e\u003cp\u003eScheduled maintenance activity for Remote Browser Isolation Management Plane on Friday March 27th 2026 for Prisma Access China environment.\u003c/p\u003e\u003cbr\u003e\u003cp\u003eRemote Browser Isolation team will be performing a scheduled maintenance on the infrastructure. Customers using RBI service might witness intermittent performance degradation during this maintenance window.\u003c/p\u003e\u003cbr\u003e\u003cp\u003eWhen: Friday 27th March 2026, from 4.30 PM UTC to 8.30 PM UTC.\u003c/p\u003e\u003cbr\u003e\u003cp\u003eYou can track service status, maintenance-related updates, and sign up for notifications at:\u003c/p\u003e\u003cp\u003e\u003ca href=\"https://sase.status.paloaltonetworks.com/\"\u003ehttps://sase.status.paloaltonetworks.com/\u003c/a\u003e\u003c/p\u003e\u003cbr\u003e\u003cp\u003eIf you have any questions, please open a case at: \u003ca href=\"https://support.paloaltonetworks.com/\"\u003ehttps://support.paloaltonetworks.com/\u003c/a\u003e\u003c/p\u003e","incident_id":"w1c39jhs4yml","created_at":"2026-03-27T16:34:28.173Z","updated_at":"2026-03-27T16:34:28.173Z","display_at":"2026-03-27T16:34:28.173Z","affected_components":[{"code":"95vjgv7g6zd5","name":"Prisma Access China - Configuration","old_status":"under_maintenance","new_status":"under_maintenance"},{"code":"1tbnqdmf3kmb","name":"Prisma Access China - Mobile Users","old_status":"operational","new_status":"under_maintenance"},{"code":"92btn931r1hx","name":"Prisma Access China - Remote Networks","old_status":"operational","new_status":"under_maintenance"},{"code":"5x8qz5w1sr6g","name":"Prisma Access China - Service connections","old_status":"operational","new_status":"under_maintenance"},{"code":"x7r8j89mkrz8","name":"Prisma Access China - Explicit Proxy","old_status":"operational","new_status":"under_maintenance"},{"code":"xkrpgtfjgb59","name":"Prisma Access China - ZTNA Connector","old_status":"operational","new_status":"under_maintenance"}],"deliver_notifications":false,"custom_tweet":null,"tweet_id":null},{"id":"0n35kczfc5bx","status":"scheduled","body":"Scheduled maintenance for Configuration\n\nStatus: Scheduled\nScheduled Window: March 27, 2026, 16:30 - 20:30 (UTC)\nAffected Locations: Beijing, Ningxia\nCustomer Impact: Scheduled maintenance activity for Remote Browser Isolation Management Plane on Friday March 27th 2026 for Prisma Access China environment.\r\n\r\nRemote Browser Isolation team will be performing a scheduled maintenance on the infrastructure. Customers using RBI service might witness intermittent performance degradation during this maintenance window.\r\n\r\nWhen: Friday 27th March 2026, from 4.30 PM UTC to 8.30 PM UTC.\n\nWe will provide updates when maintenance begins.","incident_id":"w1c39jhs4yml","created_at":"2026-02-23T22:08:17.709Z","updated_at":"2026-02-23T22:08:17.709Z","display_at":"2026-02-23T22:08:17.709Z","affected_components":[{"code":"95vjgv7g6zd5","name":"Prisma Access China - Configuration","old_status":"under_maintenance","new_status":"under_maintenance"}],"deliver_notifications":true,"custom_tweet":null,"tweet_id":null}],"components":[{"id":"95vjgv7g6zd5","name":"Configuration","status":"operational","created_at":"2025-11-24T19:15:13.593Z","updated_at":"2026-04-18T16:49:39.242Z","position":1,"description":null,"showcase":false,"start_date":"2025-11-24","group_id":"j3n02tqc8440","page_id":"v7149scqjn1j","group":false,"only_show_if_degraded":false},{"id":"1tbnqdmf3kmb","name":"Mobile Users","status":"operational","created_at":"2026-03-11T20:50:56.387Z","updated_at":"2026-04-18T16:49:37.033Z","position":2,"description":null,"showcase":false,"start_date":"2026-03-11","group_id":"j3n02tqc8440","page_id":"v7149scqjn1j","group":false,"only_show_if_degraded":false},{"id":"92btn931r1hx","name":"Remote Networks","status":"operational","created_at":"2026-03-11T20:51:58.629Z","updated_at":"2026-04-18T16:49:16.998Z","position":3,"description":null,"showcase":false,"start_date":"2026-03-11","group_id":"j3n02tqc8440","page_id":"v7149scqjn1j","group":false,"only_show_if_degraded":false},{"id":"5x8qz5w1sr6g","name":"Service connections","status":"operational","created_at":"2026-03-11T20:53:00.241Z","updated_at":"2026-04-18T16:49:34.735Z","position":4,"description":null,"showcase":false,"start_date":"2026-03-11","group_id":"j3n02tqc8440","page_id":"v7149scqjn1j","group":false,"only_show_if_degraded":false},{"id":"x7r8j89mkrz8","name":"Explicit Proxy","status":"operational","created_at":"2026-03-11T20:53:17.801Z","updated_at":"2026-04-18T16:49:32.409Z","position":5,"description":null,"showcase":false,"start_date":"2026-03-11","group_id":"j3n02tqc8440","page_id":"v7149scqjn1j","group":false,"only_show_if_degraded":false},{"id":"xkrpgtfjgb59","name":"ZTNA Connector","status":"operational","created_at":"2026-03-11T20:54:12.757Z","updated_at":"2026-04-18T16:49:30.194Z","position":6,"description":null,"showcase":false,"start_date":"2026-03-11","group_id":"j3n02tqc8440","page_id":"v7149scqjn1j","group":false,"only_show_if_degraded":false}],"scheduled_for":"2026-03-27T16:30:00.000Z","scheduled_until":"2026-03-27T20:30:00.000Z"},{"id":"h27m5rh85lq7","name":"Scheduled Maintenance (SP-554) : Cloud Identity Engine","status":"completed","created_at":"2026-03-09T17:44:17.124Z","updated_at":"2026-03-27T19:04:53.622Z","monitoring_at":null,"resolved_at":"2026-03-27T19:04:53.605Z","impact":"maintenance","shortlink":"https://stspg.io/jkpxnsmk1bhq","started_at":"2026-03-09T17:44:17.119Z","page_id":"v7149scqjn1j","incident_updates":[{"id":"7dwg7yyb8bkz","status":"completed","body":"\u003cp\u003e\u003cstrong\u003eUpdate: Status changed to Completed.\u003c/strong\u003e\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eStatus:\u003c/strong\u003e Completed\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eScheduled Window:\u003c/strong\u003e March 27, 2026, 17:00 - 19:00 (UTC)\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eLocations:\u003c/strong\u003e Council Bluffs, Doha, Eemshaven, Frankfurt, Hong Kong, Jakarta, Johannesburg, London, Madrid, Milan, Montreal, Mumbai, Paris, Riyadh, Seoul, Singapore, Sydney, São Paulo, Taipei, Tel Aviv, Tokyo, Warsaw, Zurich\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eImpact:\u003c/strong\u003e\u003c/p\u003e\u003cp\u003eWe have scheduled maintenance for Cloud Identity Engine in South Korea, Indonesia , Singapore,Japan \u0026amp; Australia\u003c/p\u003e\u003cbr\u003e\u003cp\u003eMarch 27th, 2026 17:00 UTC\u003c/p\u003e\u003cbr\u003e\u003cp\u003eCustomer Impact: No customer impact is expected during this maintenance window. The platform is expected to remain fully operational.\u003c/p\u003e\u003cbr\u003e\u003cp\u003eYou can track service status, maintenance-related updates, and sign up for notifications at:\u003c/p\u003e\u003cp\u003e\u003ca href=\"https://sase.status.paloaltonetworks.com/\"\u003ehttps://sase.status.paloaltonetworks.com/\u003c/a\u003e\u003c/p\u003e\u003cbr\u003e\u003cp\u003eIf you have any questions, please open a case at: \u003ca href=\"https://support.paloaltonetworks.com/\"\u003ehttps://support.paloaltonetworks.com/\u003c/a\u003e\u003c/p\u003e\u003cp\u003e\u003cem\u003eThank you for your patience.\u003c/em\u003e\u003c/p\u003e","incident_id":"h27m5rh85lq7","created_at":"2026-03-27T19:04:53.605Z","updated_at":"2026-03-27T19:04:53.605Z","display_at":"2026-03-27T19:04:53.605Z","affected_components":[{"code":"pxpsgjjkbwly","name":"Cloud Identity Engine","old_status":"under_maintenance","new_status":"under_maintenance"}],"deliver_notifications":false,"custom_tweet":null,"tweet_id":null},{"id":"8y4qzlpg61b9","status":"in_progress","body":"\u003cp\u003e\u003cstrong\u003eUpdate: Status changed to In Progress.\u003c/strong\u003e\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eStatus:\u003c/strong\u003e In Progress\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eScheduled Window:\u003c/strong\u003e March 27, 2026, 17:00 - 19:00 (UTC)\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eLocations:\u003c/strong\u003e Council Bluffs, Doha, Eemshaven, Frankfurt, Hong Kong, Jakarta, Johannesburg, London, Madrid, Milan, Montreal, Mumbai, Paris, Riyadh, Seoul, Singapore, Sydney, São Paulo, Taipei, Tel Aviv, Tokyo, Warsaw, Zurich\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eImpact:\u003c/strong\u003e\u003c/p\u003e\u003cp\u003eWe have scheduled maintenance for Cloud Identity Engine in South Korea, Indonesia , Singapore,Japan \u0026amp; Australia\u003c/p\u003e\u003cbr\u003e\u003cp\u003eMarch 27th, 2026 17:00 UTC\u003c/p\u003e\u003cbr\u003e\u003cp\u003eCustomer Impact: No customer impact is expected during this maintenance window. The platform is expected to remain fully operational.\u003c/p\u003e\u003cbr\u003e\u003cp\u003eYou can track service status, maintenance-related updates, and sign up for notifications at:\u003c/p\u003e\u003cp\u003e\u003ca href=\"https://sase.status.paloaltonetworks.com/\"\u003ehttps://sase.status.paloaltonetworks.com/\u003c/a\u003e\u003c/p\u003e\u003cbr\u003e\u003cp\u003eIf you have any questions, please open a case at: \u003ca href=\"https://support.paloaltonetworks.com/\"\u003ehttps://support.paloaltonetworks.com/\u003c/a\u003e\u003c/p\u003e","incident_id":"h27m5rh85lq7","created_at":"2026-03-27T17:04:45.376Z","updated_at":"2026-03-27T17:04:45.376Z","display_at":"2026-03-27T17:04:45.376Z","affected_components":[{"code":"pxpsgjjkbwly","name":"Cloud Identity Engine","old_status":"under_maintenance","new_status":"under_maintenance"}],"deliver_notifications":false,"custom_tweet":null,"tweet_id":null},{"id":"hv74jk93h8st","status":"scheduled","body":"Scheduled maintenance for Cloud Identity Engine\n\nStatus: Scheduled\nScheduled Window: March 27, 2026, 17:00 - 19:00 (UTC)\nAffected Locations: Jakarta, Osaka, Seoul, Singapore, Sydney, Tokyo\nCustomer Impact: We have scheduled maintenance for Cloud Identity Engine in South Korea, Indonesia , Singapore,Japan \u0026 Australia\r\n\r\nMarch 27th, 2026 17:00 UTC\r\n\r\nCustomer Impact: No customer impact is expected during this maintenance window. The platform is expected to remain fully operational.\n\nWe will provide updates when maintenance begins.","incident_id":"h27m5rh85lq7","created_at":"2026-03-09T17:44:17.173Z","updated_at":"2026-03-09T17:44:17.173Z","display_at":"2026-03-09T17:44:17.173Z","affected_components":[{"code":"pxpsgjjkbwly","name":"Cloud Identity Engine","old_status":"under_maintenance","new_status":"under_maintenance"}],"deliver_notifications":true,"custom_tweet":null,"tweet_id":null}],"components":[{"id":"pxpsgjjkbwly","name":"Cloud Identity Engine","status":"operational","created_at":"2025-11-24T19:14:41.318Z","updated_at":"2026-04-17T23:06:01.463Z","position":11,"description":null,"showcase":false,"start_date":"2025-11-24","group_id":null,"page_id":"v7149scqjn1j","group":false,"only_show_if_degraded":false}],"scheduled_for":"2026-03-27T17:00:00.000Z","scheduled_until":"2026-03-27T19:00:00.000Z"},{"id":"q59phjx2q8ym","name":"Scheduled Maintenance (SP-550) : Prisma SDWAN","status":"completed","created_at":"2026-03-12T17:53:39.409Z","updated_at":"2026-03-27T07:05:18.775Z","monitoring_at":null,"resolved_at":"2026-03-27T07:05:18.757Z","impact":"maintenance","shortlink":"https://stspg.io/fnyzt3dqq5h9","started_at":"2026-03-12T17:53:39.394Z","page_id":"v7149scqjn1j","incident_updates":[{"id":"vw06c74hv72r","status":"completed","body":"\u003cp\u003e\u003cstrong\u003eUpdate: Status changed to Completed.\u003c/strong\u003e\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eStatus:\u003c/strong\u003e Completed\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eScheduled Window:\u003c/strong\u003e March 27, 2026, 02:00 - 07:00 (UTC)\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eLocations:\u003c/strong\u003e Dublin\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eImpact:\u003c/strong\u003e\u003c/p\u003e\u003cp\u003eThe Prisma SD-WAN EMEA1 (Sugarloaf) (CloudGenix) upgrade is scheduled for Friday, March 27th, 2026, from 02:00 to 06:00 UTC. During this time, UI and API access to the portal will be unavailable.\u003c/p\u003e\u003cbr\u003e\u003cp\u003eYou can track service status, maintenance-related updates, and sign up for notifications at [https://sase.status.paloaltonetworks.com|https://sase.status.paloaltonetworks.com/]\u003c/p\u003e\u003cbr\u003e\u003cp\u003eIf you have any questions, please open a case at [https://support.paloaltonetworks.com|https://support.paloaltonetworks.com/]\u003c/p\u003e\u003cbr\u003e\u003cp\u003eWe are extending the maintenance window by one hour.\u003c/p\u003e\u003cbr\u003e\u003cp\u003eYou can track service status, maintenance-related updates, and sign up for notifications at:\u003c/p\u003e\u003cp\u003e\u003ca href=\"https://sase.status.paloaltonetworks.com/\"\u003ehttps://sase.status.paloaltonetworks.com/\u003c/a\u003e\u003c/p\u003e\u003cbr\u003e\u003cp\u003eIf you have any questions, please open a case at: \u003ca href=\"https://support.paloaltonetworks.com/\"\u003ehttps://support.paloaltonetworks.com/\u003c/a\u003e\u003c/p\u003e\u003cp\u003e\u003cem\u003eThank you for your patience.\u003c/em\u003e\u003c/p\u003e","incident_id":"q59phjx2q8ym","created_at":"2026-03-27T07:05:18.757Z","updated_at":"2026-03-27T07:05:18.757Z","display_at":"2026-03-27T07:05:18.757Z","affected_components":[{"code":"kwnw47hs6mgm","name":"Prisma SDWAN - Configuration","old_status":"under_maintenance","new_status":"under_maintenance"},{"code":"ghc0wrsgqw9f","name":"Prisma SDWAN - Alarms \u0026 Alerts","old_status":"under_maintenance","new_status":"under_maintenance"},{"code":"w3k4xhnr2y04","name":"Prisma SDWAN - CloudBlades","old_status":"under_maintenance","new_status":"under_maintenance"},{"code":"0f54cnk3dzvd","name":"Prisma SDWAN - Device Status","old_status":"under_maintenance","new_status":"under_maintenance"},{"code":"swyr1zv8ggr6","name":"Prisma SDWAN - Metrics \u0026 Stats","old_status":"under_maintenance","new_status":"under_maintenance"},{"code":"lblp9wkxw7tz","name":"Prisma SDWAN - Topology","old_status":"under_maintenance","new_status":"under_maintenance"},{"code":"fpfch37z436h","name":"Prisma SDWAN - UI \u0026 Portal Access","old_status":"under_maintenance","new_status":"under_maintenance"},{"code":"6yv6rytwfxq5","name":"Prisma SDWAN - Customer Network","old_status":"under_maintenance","new_status":"under_maintenance"}],"deliver_notifications":false,"custom_tweet":null,"tweet_id":null},{"id":"k5d24sqydbbv","status":"in_progress","body":"\u003cp\u003e\u003cstrong\u003eUpdate: Maintenance details updated.\u003c/strong\u003e\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eStatus:\u003c/strong\u003e In Progress\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eScheduled Window:\u003c/strong\u003e March 27, 2026, 02:00 - 07:00 (UTC)\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eLocations:\u003c/strong\u003e Dublin\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eImpact:\u003c/strong\u003e\u003c/p\u003e\u003cp\u003eThe Prisma SD-WAN EMEA1 (Sugarloaf) (CloudGenix) upgrade is scheduled for Friday, March 27th, 2026, from 02:00 to 06:00 UTC. During this time, UI and API access to the portal will be unavailable.\u003c/p\u003e\u003cbr\u003e\u003cp\u003eYou can track service status, maintenance-related updates, and sign up for notifications at [https://sase.status.paloaltonetworks.com|https://sase.status.paloaltonetworks.com/]\u003c/p\u003e\u003cbr\u003e\u003cp\u003eIf you have any questions, please open a case at [https://support.paloaltonetworks.com|https://support.paloaltonetworks.com/]\u003c/p\u003e\u003cbr\u003e\u003cp\u003eWe are extending the maintenance window by one hour.\u003c/p\u003e\u003cbr\u003e\u003cp\u003eYou can track service status, maintenance-related updates, and sign up for notifications at:\u003c/p\u003e\u003cp\u003e\u003ca href=\"https://sase.status.paloaltonetworks.com/\"\u003ehttps://sase.status.paloaltonetworks.com/\u003c/a\u003e\u003c/p\u003e\u003cbr\u003e\u003cp\u003eIf you have any questions, please open a case at: \u003ca href=\"https://support.paloaltonetworks.com/\"\u003ehttps://support.paloaltonetworks.com/\u003c/a\u003e\u003c/p\u003e","incident_id":"q59phjx2q8ym","created_at":"2026-03-27T05:34:15.611Z","updated_at":"2026-03-27T05:34:15.611Z","display_at":"2026-03-27T05:34:15.611Z","affected_components":[{"code":"kwnw47hs6mgm","name":"Prisma SDWAN - Configuration","old_status":"under_maintenance","new_status":"under_maintenance"},{"code":"ghc0wrsgqw9f","name":"Prisma SDWAN - Alarms \u0026 Alerts","old_status":"under_maintenance","new_status":"under_maintenance"},{"code":"w3k4xhnr2y04","name":"Prisma SDWAN - CloudBlades","old_status":"under_maintenance","new_status":"under_maintenance"},{"code":"0f54cnk3dzvd","name":"Prisma SDWAN - Device Status","old_status":"under_maintenance","new_status":"under_maintenance"},{"code":"swyr1zv8ggr6","name":"Prisma SDWAN - Metrics \u0026 Stats","old_status":"under_maintenance","new_status":"under_maintenance"},{"code":"lblp9wkxw7tz","name":"Prisma SDWAN - Topology","old_status":"under_maintenance","new_status":"under_maintenance"},{"code":"fpfch37z436h","name":"Prisma SDWAN - UI \u0026 Portal Access","old_status":"under_maintenance","new_status":"under_maintenance"},{"code":"6yv6rytwfxq5","name":"Prisma SDWAN - Customer Network","old_status":"under_maintenance","new_status":"under_maintenance"}],"deliver_notifications":false,"custom_tweet":null,"tweet_id":null},{"id":"5153s98zvlc7","status":"in_progress","body":"\u003cp\u003e\u003cstrong\u003eUpdate: Status changed to In Progress.\u003c/strong\u003e\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eStatus:\u003c/strong\u003e In Progress\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eScheduled Window:\u003c/strong\u003e March 27, 2026, 02:00 - 06:00 (UTC)\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eLocations:\u003c/strong\u003e Dublin\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eImpact:\u003c/strong\u003e\u003c/p\u003e\u003cp\u003eThe Prisma SD-WAN EMEA1 (Sugarloaf) (CloudGenix) upgrade is scheduled for Friday, March 27th, 2026, from 02:00 to 06:00 UTC. During this time, UI and API access to the portal will be unavailable.\u003c/p\u003e\u003cbr\u003e\u003cp\u003eYou can track service status, maintenance-related updates, and sign up for notifications at [https://sase.status.paloaltonetworks.com|https://sase.status.paloaltonetworks.com/]\u003c/p\u003e\u003cbr\u003e\u003cp\u003eIf you have any questions, please open a case at [https://support.paloaltonetworks.com|https://support.paloaltonetworks.com/]\u003c/p\u003e\u003cbr\u003e\u003cp\u003eYou can track service status, maintenance-related updates, and sign up for notifications at:\u003c/p\u003e\u003cp\u003e\u003ca href=\"https://sase.status.paloaltonetworks.com/\"\u003ehttps://sase.status.paloaltonetworks.com/\u003c/a\u003e\u003c/p\u003e\u003cbr\u003e\u003cp\u003eIf you have any questions, please open a case at: \u003ca href=\"https://support.paloaltonetworks.com/\"\u003ehttps://support.paloaltonetworks.com/\u003c/a\u003e\u003c/p\u003e","incident_id":"q59phjx2q8ym","created_at":"2026-03-27T02:04:47.417Z","updated_at":"2026-03-27T02:04:47.417Z","display_at":"2026-03-27T02:04:47.417Z","affected_components":[{"code":"kwnw47hs6mgm","name":"Prisma SDWAN - Configuration","old_status":"operational","new_status":"under_maintenance"},{"code":"ghc0wrsgqw9f","name":"Prisma SDWAN - Alarms \u0026 Alerts","old_status":"operational","new_status":"under_maintenance"},{"code":"w3k4xhnr2y04","name":"Prisma SDWAN - CloudBlades","old_status":"operational","new_status":"under_maintenance"},{"code":"0f54cnk3dzvd","name":"Prisma SDWAN - Device Status","old_status":"operational","new_status":"under_maintenance"},{"code":"swyr1zv8ggr6","name":"Prisma SDWAN - Metrics \u0026 Stats","old_status":"operational","new_status":"under_maintenance"},{"code":"lblp9wkxw7tz","name":"Prisma SDWAN - Topology","old_status":"operational","new_status":"under_maintenance"},{"code":"fpfch37z436h","name":"Prisma SDWAN - UI \u0026 Portal Access","old_status":"operational","new_status":"under_maintenance"},{"code":"6yv6rytwfxq5","name":"Prisma SDWAN - Customer Network","old_status":"operational","new_status":"under_maintenance"}],"deliver_notifications":false,"custom_tweet":null,"tweet_id":null},{"id":"hxx0jnkgrbpx","status":"scheduled","body":"Scheduled maintenance for Alarms \u0026 Alerts, CloudBlades, Configuration, Customer Network, Device Status, Metrics \u0026 Stats, Topology, UI \u0026 Portal Access\n\nStatus: Scheduled\nScheduled Window: March 27, 2026, 02:00 - 06:00 (UTC)\nAffected Locations: Dublin\nCustomer Impact: The Prisma SD-WAN EMEA1 (Sugarloaf) (CloudGenix) upgrade is scheduled for Friday, March 27th, 2026, from 02:00 to 06:00 UTC. During this time, UI and API access to the portal will be unavailable.\r\n\r\nYou can track service status, maintenance-related updates, and sign up for notifications at https://sase.status.paloaltonetworks.com\r\n\r\nIf you have any questions, please open a case at https://support.paloaltonetworks.com\n\nWe will provide updates when maintenance begins.","incident_id":"q59phjx2q8ym","created_at":"2026-03-12T17:53:39.473Z","updated_at":"2026-03-12T17:53:39.473Z","display_at":"2026-03-12T17:53:39.473Z","affected_components":[{"code":"kwnw47hs6mgm","name":"Prisma SDWAN - Configuration","old_status":"under_maintenance","new_status":"under_maintenance"},{"code":"ghc0wrsgqw9f","name":"Prisma SDWAN - Alarms \u0026 Alerts","old_status":"under_maintenance","new_status":"under_maintenance"},{"code":"w3k4xhnr2y04","name":"Prisma SDWAN - CloudBlades","old_status":"under_maintenance","new_status":"under_maintenance"},{"code":"0f54cnk3dzvd","name":"Prisma SDWAN - Device Status","old_status":"under_maintenance","new_status":"under_maintenance"},{"code":"swyr1zv8ggr6","name":"Prisma SDWAN - Metrics \u0026 Stats","old_status":"under_maintenance","new_status":"under_maintenance"},{"code":"lblp9wkxw7tz","name":"Prisma SDWAN - Topology","old_status":"under_maintenance","new_status":"under_maintenance"},{"code":"fpfch37z436h","name":"Prisma SDWAN - UI \u0026 Portal Access","old_status":"under_maintenance","new_status":"under_maintenance"},{"code":"6yv6rytwfxq5","name":"Prisma SDWAN - Customer Network","old_status":"under_maintenance","new_status":"under_maintenance"}],"deliver_notifications":true,"custom_tweet":null,"tweet_id":null}],"components":[{"id":"kwnw47hs6mgm","name":"Configuration","status":"operational","created_at":"2025-11-24T19:14:52.494Z","updated_at":"2026-04-11T10:06:51.901Z","position":1,"description":null,"showcase":false,"start_date":"2025-11-24","group_id":"h29tb5vr7php","page_id":"v7149scqjn1j","group":false,"only_show_if_degraded":false},{"id":"ghc0wrsgqw9f","name":"Alarms \u0026 Alerts","status":"operational","created_at":"2025-11-24T19:14:53.658Z","updated_at":"2026-04-11T10:06:53.841Z","position":2,"description":null,"showcase":false,"start_date":"2025-11-24","group_id":"h29tb5vr7php","page_id":"v7149scqjn1j","group":false,"only_show_if_degraded":false},{"id":"w3k4xhnr2y04","name":"CloudBlades","status":"operational","created_at":"2025-11-24T19:14:54.693Z","updated_at":"2026-04-11T10:06:55.714Z","position":3,"description":null,"showcase":false,"start_date":"2025-11-24","group_id":"h29tb5vr7php","page_id":"v7149scqjn1j","group":false,"only_show_if_degraded":false},{"id":"0f54cnk3dzvd","name":"Device Status","status":"operational","created_at":"2025-11-24T19:14:55.714Z","updated_at":"2026-04-11T10:06:56.699Z","position":4,"description":null,"showcase":false,"start_date":"2025-11-24","group_id":"h29tb5vr7php","page_id":"v7149scqjn1j","group":false,"only_show_if_degraded":false},{"id":"swyr1zv8ggr6","name":"Metrics \u0026 Stats","status":"operational","created_at":"2025-11-24T19:14:56.713Z","updated_at":"2026-04-11T10:06:57.740Z","position":5,"description":null,"showcase":false,"start_date":"2025-11-24","group_id":"h29tb5vr7php","page_id":"v7149scqjn1j","group":false,"only_show_if_degraded":false},{"id":"lblp9wkxw7tz","name":"Topology","status":"operational","created_at":"2025-11-24T19:14:57.681Z","updated_at":"2026-04-11T10:06:58.698Z","position":6,"description":null,"showcase":false,"start_date":"2025-11-24","group_id":"h29tb5vr7php","page_id":"v7149scqjn1j","group":false,"only_show_if_degraded":false},{"id":"fpfch37z436h","name":"UI \u0026 Portal Access","status":"operational","created_at":"2025-11-24T19:14:58.682Z","updated_at":"2026-04-12T16:08:02.762Z","position":7,"description":null,"showcase":false,"start_date":"2025-11-24","group_id":"h29tb5vr7php","page_id":"v7149scqjn1j","group":false,"only_show_if_degraded":false},{"id":"6yv6rytwfxq5","name":"Customer Network","status":"operational","created_at":"2025-12-19T20:15:35.153Z","updated_at":"2026-04-11T10:07:01.263Z","position":8,"description":null,"showcase":false,"start_date":"2025-12-19","group_id":"h29tb5vr7php","page_id":"v7149scqjn1j","group":false,"only_show_if_degraded":false}],"scheduled_for":"2026-03-27T02:00:00.000Z","scheduled_until":"2026-03-27T07:00:00.000Z"},{"id":"whlcdztxskn3","name":"Scheduled Maintenance : Strata Cloud Manager","status":"completed","created_at":"2026-03-25T18:09:39.967Z","updated_at":"2026-03-27T07:04:56.203Z","monitoring_at":null,"resolved_at":"2026-03-27T07:04:56.185Z","impact":"maintenance","shortlink":"https://stspg.io/xxhrvln7kpws","started_at":"2026-03-25T18:09:39.958Z","page_id":"v7149scqjn1j","incident_updates":[{"id":"kxkvdqdrpc0z","status":"completed","body":"\u003cp\u003e\u003cstrong\u003eUpdate: Status changed to Completed.\u003c/strong\u003e\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eStatus:\u003c/strong\u003e Completed\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eScheduled Window:\u003c/strong\u003e March 27, 2026, 05:00 - 07:00 (UTC)\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eLocations:\u003c/strong\u003e Council Bluffs\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eImpact:\u003c/strong\u003e\u003c/p\u003e\u003cp\u003eIocsearch will be undergoing maintenance during this time\u003c/p\u003e\u003cbr\u003e\u003cp\u003eYou can track service status, maintenance-related updates, and sign up for notifications at:\u003c/p\u003e\u003cp\u003e\u003ca href=\"https://sase.status.paloaltonetworks.com/\"\u003ehttps://sase.status.paloaltonetworks.com/\u003c/a\u003e\u003c/p\u003e\u003cbr\u003e\u003cp\u003eIf you have any questions, please open a case at: \u003ca href=\"https://support.paloaltonetworks.com/\"\u003ehttps://support.paloaltonetworks.com/\u003c/a\u003e\u003c/p\u003e\u003cp\u003e\u003cem\u003eThank you for your patience.\u003c/em\u003e\u003c/p\u003e","incident_id":"whlcdztxskn3","created_at":"2026-03-27T07:04:56.185Z","updated_at":"2026-03-27T07:04:56.185Z","display_at":"2026-03-27T07:04:56.185Z","affected_components":[{"code":"511rfcw86xbn","name":"Strata Cloud Manager - IOCSearch","old_status":"under_maintenance","new_status":"under_maintenance"}],"deliver_notifications":false,"custom_tweet":null,"tweet_id":null},{"id":"316p9mlc2zvw","status":"in_progress","body":"\u003cp\u003e\u003cstrong\u003eUpdate: Status changed to In Progress.\u003c/strong\u003e\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eStatus:\u003c/strong\u003e In Progress\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eScheduled Window:\u003c/strong\u003e March 27, 2026, 05:00 - 07:00 (UTC)\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eLocations:\u003c/strong\u003e Council Bluffs\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eImpact:\u003c/strong\u003e\u003c/p\u003e\u003cp\u003eIocsearch will be undergoing maintenance during this time\u003c/p\u003e\u003cbr\u003e\u003cp\u003eYou can track service status, maintenance-related updates, and sign up for notifications at:\u003c/p\u003e\u003cp\u003e\u003ca href=\"https://sase.status.paloaltonetworks.com/\"\u003ehttps://sase.status.paloaltonetworks.com/\u003c/a\u003e\u003c/p\u003e\u003cbr\u003e\u003cp\u003eIf you have any questions, please open a case at: \u003ca href=\"https://support.paloaltonetworks.com/\"\u003ehttps://support.paloaltonetworks.com/\u003c/a\u003e\u003c/p\u003e","incident_id":"whlcdztxskn3","created_at":"2026-03-27T05:03:50.987Z","updated_at":"2026-03-27T05:03:50.987Z","display_at":"2026-03-27T05:03:50.987Z","affected_components":[{"code":"511rfcw86xbn","name":"Strata Cloud Manager - IOCSearch","old_status":"under_maintenance","new_status":"under_maintenance"}],"deliver_notifications":false,"custom_tweet":null,"tweet_id":null},{"id":"m6p70f5qpxj5","status":"scheduled","body":"\u003cp\u003e\u003cstrong\u003eStatus:\u003c/strong\u003e Scheduled\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eScheduled Window:\u003c/strong\u003e March 26, 2026, 22:00 - March 27, 2026, 00:00 (America/Los_Angeles)\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eLocations:\u003c/strong\u003e Council Bluffs\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eImpact:\u003c/strong\u003e\u003c/p\u003e\u003cp\u003eIocsearch will be undergoing maintenance during this time\u003c/p\u003e\u003cp\u003e\u003cem\u003eWe will provide updates when maintenance begins.\u003c/em\u003e\u003c/p\u003e","incident_id":"whlcdztxskn3","created_at":"2026-03-25T18:09:40.022Z","updated_at":"2026-03-25T18:09:40.022Z","display_at":"2026-03-25T18:09:40.022Z","affected_components":[{"code":"511rfcw86xbn","name":"Strata Cloud Manager - IOCSearch","old_status":"operational","new_status":"operational"}],"deliver_notifications":false,"custom_tweet":null,"tweet_id":null}],"components":[{"id":"511rfcw86xbn","name":"IOCSearch","status":"operational","created_at":"2026-03-19T03:20:58.015Z","updated_at":"2026-03-27T07:05:24.744Z","position":9,"description":null,"showcase":false,"start_date":"2026-03-19","group_id":"0203hvxhr3ny","page_id":"v7149scqjn1j","group":false,"only_show_if_degraded":false}],"scheduled_for":"2026-03-27T05:00:00.000Z","scheduled_until":"2026-03-27T07:00:00.000Z"}]}